Network problems in my honor 6. Help me please :( - Honor 6, 6 Plus Q&A, Help & Troubleshooting

good days, afternoons and / or evenings (depending on the time you see this theme)
I have a SERIOUS problem with honor 6 (L60-L12)
I explain step by step and apologize if I made the story type movie
the first time you walk an honor 6 without wanting wanting erase tool ~ 2
the symbol of green android, but 2. Always thought while I realized that I recognized NO slot 2, but as I have one SIM does not pay attention until today.
A friend bought an honor 6 too, which served him so good, but EMUI upgrade to 3.0 and then inadvertently like the first day I clear all my Chinese thinking they were not needed.
I show pictures before deleting them:
CAPTURES before deleting the app. Being in EMUI 2.3
After the upgrade to 3.0 EMUI and delete those icons (tools ~ 1 and 2 also) the smartphone just grabs EDGE or G as above showed, NO SIGN OR antenna 1 or both. in this case the T1 and T2 will call to summarize.
example:
No mark T1 or T2 brand brand as mine when I have the sim inside, it only marks E.
This is mine, obviously is in G but has T1 and T2 above does not appear that you delete what I comment as above.
It's got it all available online in Venezuela which are 4g digitel 900mhz, 850mhz and movilnet movistar 850mhz and all continues E.
I tried downloading the USIM TOOLKIT but most that I find and download are not compatible with this phone. and he did the hard resert, has been restored factory several times, has installed new in 2.3 and 3.0 again and the result is the same, in other words I need or I urge the two SIM that came out earlier in 2nd orange and blue for this honor can finally grab back G or 3G or 4G.
NEED the widest possible collaboration, forums, app that can help me with the issue. hope your answers, while still from forum to forum until we finally found.
Thank you very much everyone for your time ...
and will not let me post pictures show you. I only ask them please where I can download the USIM tool to honor 6.

I have a similar problem.With one SIM it works well,but as soon as I put SIM2 he starts to output the Error "com.android.phone" app closes.Clean SIM2 everything starts to work again.Help to solve this problem, thanks.

Related

[Q] Google Nexus 5 - No Mobile Network Issue

Hello,
I am from India. I had purchased a Google Nexus 5 phone (Black/ 32GB) last year (December 20th, 2013)
I have started facing a serious issue since yesterday. My entire mobile network went down all of a sudden. Tried using other SIM but of no use. The same SIM works fine in other phone. Other functions including WiFi in Phone works perfectly fine.
A couple of things that I noticed are:
1) When I try to search for the Network manually, I get the message "Error while searching for Network".
2) I noticed that the PREFERRED NETWORK TYPE is defaulted to LTE. I cannot select any other option 2G or 3G.
3) When used Choose Automatically option - it starts with Automatic Registration and then flashes an error "Can't connect to this network right now try again later"
I tried doing a Factory reset hoping that it would work. But, no success. Have contacted LG Direct Service Center (since I bought it from retailer and not from GooglePlay store) and they suggested it's a PCB problem and it needs to replaced which would cost me around 12K INR. Which I am not ready for.
Please let me know what needs to be done. Any help is highly appreciated.
Regards,
Vijay
Turn off airplane mode
dicecuber said:
Turn off airplane mode
Click to expand...
Click to collapse
He's clearly not in airplane mode.
I have tried with all basic troubleshooting options, kindly check the attached screenshots. Please please help needed urgently.
I was going to make a new thread, but his problem matches mine almost exactly.
Hi guys, i have this problem for over a week now.. A very frustrating week i must say. I got this n5 about a month ago, my uncle got himself a G3 and gave his nexus to me.
Everything was smooth, amazed by the phone, everything working fine, happy as hell. It all crumbled when I went to spend the holidays at my brothers, where he lives my carrier doesn't work (everyone uses another one). When i got back to my house where the mobile network works fine it just stopped. All other sims would work on my phone and my sim work on other phones.
I gave it a time, thought it would be cause i spent too much time on my brothers and it would be ok after a while. It didn't. Then i started to worry and try to fix it somehow. First i got a new simcard (same carrier), no bueno. They told me to restore my phone and stuff, it didn't work. The phone has always that empty triangle, doesn't matter if it's 3G, 4G or 2G.
So I came to the internet look for help. I saw that some people had bring this to the LG, their response was to do a recovery with fastboot and then put 2G on the mobile network. For a moment i thought it was over, my phone finally had some bars !! But to my disgrace I can't make nor receive calls, i can only send/receive SMS and access internet thru 4G, not 2G as the support said. Oh, if i put 3G or 2G dem bars go missing and the empty triangle ****er appears again. Still, my simcard works on every other phone but now only one carrier works on my phone (not mine unfortunately).
Then I started looking on forums like this one and a whole bunch of others and tried many things, all of them unsuccessful.
I tried many things, maybe forgot some but will list those that i remember.
I tried to flash the factory rom. Then tried to flash only the radio of previous androids (tried too many of them to count). Dialed that *#*#4636*#*# or smth, put LTE/GSM, only LTE, activated/deactivated radio. Airplane mode on/off. Tried to recovery on fastboot again. Tried to make new APN. To finish my story, put a Cyanogemod rom and it also didn't work.
So now i decided to post here as my last shot before i go to that carrier that still works. Also, what guarantees that this carrier won't stop working like the others? I'm afraid that may happen. Further informations, i saw many people complaining about T-Mobile and other carries, but I'm brazilian, so it's not one of these. My carrier is Oi and the one that still works is TIM.
The two threads i got most tips were these and some sites in portuguese:
http://forums.androidcentral.com/google-nexus-5/357547-nexus-5-cell-signal-problem-s-fix.html
http://forum.xda-developers.com/google-nexus-5/help/bug-make-receive-calls-wifi-enabled-t2839814
Thank y'all in advance and sorry if my english make it hard or impossible to understand.
My fingers are crossed!

[Q] Cellular modem and NFC unstable

Hi,
I hope someone could help me save a useless phone.
I got a Z3 from ebay (it's O2 Germany). As soon as I turned it on it updated to 5.0.2.
Then later I inserted the SIM card (took me some time to get the nano from the carrier).
It's not SIM locked.
The problem is that I can't get a steady signal. AT ALL. It hits a signal for 2 sec, then nothing.
It can recognize my carrier in the split second that it's on, I got the access points and all. I can even search for carriers and get a list of several to choose from.
The same phenomena is apparently happening with the NFC - the software switch turns on then straight off (same radio chip issue?)
I have tried GSM only, WCDMA only, LTE.
Tried changing the bands used using the internal *#*# menus.
Using flashtool I have flashed a stock global rom instead of the german. And local stock.
I have read that some people had this issue after the lollipop update so I rolled back to stock 4.4.4, same issues with cellular and NFC.
I'm really at a lost. I have this fancy brick that I was hoping to give my dad (he needs the screen size, the old fool) and instead I'm wasting valuable time at work trying to fix it...
Anyone?
Thanks,
Juv.
J_McBurst said:
Hi,
I hope someone could help me save a useless phone.
I got a Z3 from ebay (it's O2 Germany). As soon as I turned it on it updated to 5.0.2.
Then later I inserted the SIM card (took me some time to get the nano from the carrier).
It's not SIM locked.
The problem is that I can't get a steady signal. AT ALL. It hits a signal for 2 sec, then nothing.
It can recognize my carrier in the split second that it's on, I got the access points and all. I can even search for carriers and get a list of several to choose from.
The same phenomena is apparently happening with the NFC - the software switch turns on then straight off (same radio chip issue?)
I have tried GSM only, WCDMA only, LTE.
Tried changing the bands used using the internal *#*# menus.
Using flashtool I have flashed a stock global rom instead of the german. And local stock.
I have read that some people had this issue after the lollipop update so I rolled back to stock 4.4.4, same issues with cellular and NFC.
I'm really at a lost. I have this fancy brick that I was hoping to give my dad (he needs the screen size, the old fool) and instead I'm wasting valuable time at work trying to fix it...
Anyone?
Thanks,
Juv.
Click to expand...
Click to collapse
I got the exact same problem, im in Norway and using mye Operator firmware..
I'm having the NFC problem. I have the US T-Mobile version (D6616), and NFC stopped working right after I updated to Lollipop.
Factory reset, and repairing using Sony's PC Companion does not help. On first boot, i'll get a "NFC firmware update failed (-1)".

Question Can't remove old Carrier's information on Global Unlocked phone

Hi all,
I have been stay up two days to looking for my solutions and would you guys at least let me know if this is impossible or possible?
1. Bought Global Unlocked AT&T phone from my friend. When he sold it to me, I made sure it is unlocked and move to any carriers.
2. I check IMEI numbers and everything from Verizon (I called them) they confirmed this phone is compatible in their netowrk and will work.
3. I switch my iphone 11 max pro sim card (verison) and put it to Samsung Z flip 3 5g.
4. Everything works find but, I saw AT&T logo when I start the phone. I also some of AT&T setting's everywhere. I did factory format and showing the same thing.
5. I called verzion and they said, because I use 4g sim to 5g phone and asked me to visit their direct retailer to get free 5g sim card and I did.
6. HOWEVER, after change even sim, it shows still AT&T logo and AT&T related menu in the settings and everywhere. Also, I did not even have wifi calling feaatures.
6. After that I have been search and study two days but, still couldnt' figure out what's going on. What I found is I need ask my current carrier to push OTA. (that's the one of other people suggested and I did chat with verizon and they said, they will get back to me after senior engineer to check if they can do it.
7. They also make sure my phone is registered their networks and works fine.
It is really bothering me to see some of AT&T settings still turn on and also shwoing in this phone.
Probably this phone is global unlocked phones provided from AT&T from the beginning.
While i am searching and reading the articles, lots of people told me to gave up because i am even on Verizon, they said I have to depends on AT&T's OTA updates and etc....
it is my fault to bought it from my friend even tho I belived that because it worked, I thoguht that everyhthing would be fine......
What should I have to do? Just stay with it and sell it when z flip 4 is come out? Do I really didn't have any change to correct this issue?
I was fan of iphone and i swiched to android first in my life and everything went wrong. I want to fix and stay on Samsung. Would you guys can at least let me know there's no way or there's way to correct this so that at least I can ignore everthing and stop trying to find answer all day wrong........
Thank you and sorry for long question... you guys are my last hope.
Thank you in advance.
Respectfully,

Question Strange calling problem on veux and ONLY on Vodafone UK network

Afternoon XDA, bit of a strange problem I had this phone since April and was all working fine. Sometime in June I think after the 13.0.7.0.RKCEUXM installed which was quickly replaced by 13.0.8.0 every long phone call I make cuts off after 29minutes and 50seconds! I've narrowed it down in that it only happens on my Vodafone SIM, another network doesn't cut off and likewise my SIM in another phone doesn't cut off so neither phone or SIM are 'faulty'. It also doesn't happen if I manually force the phone to 3G only mode so really I know the problem is something to do with VoLTE calling + Vodafone + veux phone.
Now Vodafone have run so much troubleshooting and came to the conclusion that it is a bug in Android because there have been reports of some other phones having the same problem including a Sony Xperia and even a Google Pixel 3XL. The worst thing is on there support forum one of the Pixel users started this problem back in 2020 and says it never got fixed for them, yet it's only just started for me with a recent update so I potentially have potentally 20 months of contract left on a phone that can't make a call longer than half hour
Now first thing i'm going to try is unlock bootloader and then downgrade the software back to 13.0.6.0 or maybe even one before and test. But where would one even start to look to see what had changed to cause such an obscure problem? What files or settings could have been changed/removed? Obviously I don't want to be running on old firmware forever and Vodafone are going to be turning off the 3G network soon so my workround will then have me calling over 2G which is crazy on brand new 2022 phone.
Any ideas or suggestions of what else to try from some more technical users would be appreciated. Vodafone say they are working with manufacturers to sort it put it doesn't produce much hope if they couldn't fix it on a Pixel phone after 2 years and that bug has now still followed to much later phones. They also don't seem very clever saying things like because a brought the phone from another store not them direct the VoLTE won't be supported. Now I may be wrong but seen as it did work, and still does but only for half hour this can't be right. Also unlike other maunfacturers Xiaomi don't do carrier branded firmware just EU, CN, MI etc so there is no Vodafone firmware special to a handset brought direct from them? I remember having to flash a Xperia phone about 6 years ago to branded firmware to get WiFi calling to work but Sony do have all the different firmwares for every network it seems.

General No Sin Card - no connection possible

Hello..
I have my second Google Pixel 7 Pro Phone here, where the basic function (cellular) not possible.
No SIM Card - service not available is displayed as an error message.
A reset, a reset of the connections, a new SIM card brought no improvement, another pixel (Rep. by Google has the same error since this morning).
The pixel has all the latest patches, and not beta version.
When I restart the Pixel the error is gone (and all is ok) for about 6 hours or sometimes more.
i am also not the only one with this error, and the Google Support is at this Time Clueless...
https://www.android-hilfe.de/forum/...im-karte-dienst-nicht-verfuegbar.1048838.html
https://support.google.com/pixelphone/thread/173057501/sim-karte-wird-nicht-erkannt?hl=de
https://br.atsit.in/de/?p=371887
https://support.google.com/pixelphone/thread/193097110/kein-internet-pixel-7?hl=de
Hope for Help
Regards Gerhard
If it's happening with multiple Pixel phones and multiple sim cards it has to be some form of incompatibility between your network and the phone.
Have you tried the card with another phone and the phone with another card?
Yep the Sim Card works perfect in my Xiaomi MI Note 10 pro, i have never befor any error like that.
- This is the basic function of a Phone that should always work
gerdkr said:
Yep the Sim Card works perfect in my Xiaomi MI Note 10 pro, i have never befor any error like that.
- This is the basic function of a Phone that should always work
Click to expand...
Click to collapse
And I bet you if you put another provider's sim in the phone, it would work fine. You're blaming the phone exclusively and I'd say its likely a combination of the two - your provider and the phone.
Is it a sim free, unbranded Pixel 7 Pro or network branded? I also wouldn't rule out changes made to the phone by the network contributing if it's branded.
The Pixel 7 Pro is (unlocked) provider Free also Sim Free.
So the same as mine and thousands of others who don't have this issue. Put another sim card in it from another provider, I can pretty much guarantee it won't happen.
Looking at what you have said, I'd say there is an incompatibility between your network and the P7P. But it's not something you can blame the phone for exclusively.
@Beefheart
i am also not the only one with this error, and the Google Support is at this Time Clueless...
these are Links from other poeples with the same error
https://www.android-hilfe.de/forum/...im-karte-dienst-nicht-verfuegbar.1048838.html
https://support.google.com/pixelphone/thread/173057501/sim-karte-wird-nicht-erkannt?hl=de
https://br.atsit.in/de/?p=371887
https://support.google.com/pixelphone/thread/193097110/kein-internet-pixel-7?hl=de
and i found the same problem in this forum
Pixel 7 Pro losing cellular connection and unable to reconnect
I live in Boston metro area with abundant LTE/5G coverage, but drive through two nearly dead zones, each of them lasts just a few seconds. My previous phone would not stop YouTube playback going through those areas. My Pixel 7 Pro loses...
forum.xda-developers.com
so i think its a PIxel 7 problem
Regards
Gerhard
Here's what happened with mine. Received last week of November.
Coming from a PIxel 6 Pro, straight talk (tracfone) sim on Verizon network.
Called straight talk, THEY said I needed to purchase a new sim card. Gave
them my IMEI and they said it was compatible, but you still had to buy a new
sim. On another xda thread, someone said they updated to the beta version
that fixed that issue. I upgraded to the beta and after the reboot my sim
card worked.
So now its offical..its a top reportert issue
Does your Mobile Network use Esim? If so have you asked about moving to it to see if it fixes your issue?
Never had this issue, and neither have hundreds of thousands of other Pixel 7 Pro owners. I'd still suggest it's related to a combination of the phone and network provider and not exclusive to the handset. Otherwise I'd have it too on my Pixel 7 Pro with Vodafone UK.
I had a similar problem and this is how I solved. My phone could not connect with 4g/5g. So I put the network mode on 2g/3g and then I could log in. After that I inserted manually the Internet apn. Hope this helps somehow.
I've had a working sin card for as long as I can remember
You told us: Here's how many polled Pixel 7 owners have reception issues
We asked Pixel 7 owners whether they've had reception and connectivity issues. It turns out that Google has improved matters after all.
www.androidauthority.com

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