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Summary:
Have a Sprint Nexus S
Wrong ROM was flashed resulting in a SIM CARD LOCK on a device which doesn't even have a SIM card, all functionality of device lost
Need either a PUK to unlock or a way to flash correct ROM (usb not recognized on any computer)
Details:
I have been searching forums for days, been to the Sprint store 4-5 times, talked to tech support, international CS, Roaming, etc. Someone from the Sprint store recommended I ask for help from XDA - I hope you can help me!
I have an EVO, it was damaged so before filing an insurance claim, I decided to buy a Nexus from Craigslist because I had been wanting to try the Google phone out. So, I found one online for $180, met the guy and purchased the phone. It was rooted when I got it and would not allow me to get into the programming mode (*#*#811325#*#*) for the Sprint folks to activate it. I talked to them forever and knew in the back of my mind the issue was likely due to the phone being rooted. So, after looking around online for the method to "unroot" the phone, I flashed a stock rom to the device.
Now, it has no signal, under Phone Info, the carrier is unknown, the number is unknown, etc. Under settings (Security), I notice there is a check mark next to "Lock Sim Card, pin required to make calls). I cannot uncheck the box, change the pin, etc without a sim pin number.
I have been told I need a PUK # but Sprint cannot help as they say this phone doesn't even have a place for a SIM card. I have been on the phone with them for hours. Since then, I filed the claim for my EVO and am happily using it. However, I have this phone I just paid close to $200 for which is useless until I get this resolved.
Please help me! I would be forever grateful!
Think you'll need to install the correct ROM, which I believe you can find here:
http://forum.xda-developers.com/showthread.php?p=13633537#post13633537
Flash the correct rom and radio via fastboot.
Sent from my Nexus S 4G using xda premium
Just wondering, if his USB is not recognized, would it be recognized in fastboot or recovery? How would he dl a rom/radio if he can't connect USB?
Op I would check for any existing nandroids on the phone.
Sent from my Nexus S
If USB wasn't working, there is still a chance it could work in fastboot. If it was a driver issue yes, if a hardware issue no.
Sent from my Nexus S 4G using xda premium
Thanks for your quick replys. I have been a regular visitor of this site for a while and have installed 10+ roms before so I don't consider myself a newbie, however, I'm not sure how I am supposed to download the "correct" rom and install it with no USB. The Nexus doesn't have a mini sdcard slot, only internal memory which must be accessed via USB.
I will google "fastboot" as soon as I get home in case the answer lies right under my nose, however.
Thanks again!
So, what I did was purchase the 4G antenna for my Xoom. I went to a Verizon Wireless corporate store to have them setup a sim card and activate the 4G side of things. They went about the process of activating the sim car on there computers. And the system told them that my device is not 4G compatible. That I can understand. Reason for that is that I had not sent my device back to Motorola for the upgrade. So, Motorola in turn could not have contacted VZW about its ability of compatibility. So my question is this. Who has run into this issue before? And how have you fixed the problem? If this is something that has not been done by any one here. How and who at Motorola could I contact to activate this 4G card to my Xoom?
Sent from my Xoom using XDA App
Are you on a custom image?
If not try the EOS nightlies...you shouldn't have to go to Motorola to get this activated.
Hello guys,
After loosing my HTC ONE X on the street a week ago, I bought from some guy an almost brand new GALAXY S3 without knowing it is a VERIZON version.
I live in Israel so i had no idea what is the meaning of buying a device that will work only on Verizon network, we only have GSM here.
The guy i bought it from also had no idea what it means as his father bought it on the US and brought it here wishing to sell it as he had no use in it.
Without realizing the mistake I've made, I then made another one, Taking out the VERIZON SIM CARD and giving it back to the owner!
I thought to myself... well... that's his SIM CARD, not gonna be using that one...
Well, i got home to find out i'm in trouble with this deal I've made, i searched for a way to unlock it for GSM networks and i saw that here in XDA someone made it possible.
As i started working on it i had to download from Google play an application, when i was asked to pay for it i saw it's running on the old owners google account, so i decided i don't wanna pay with my credit while he might get the receipt for it and i figured i should do a Factory Data Reset for the phone and start from point zero the whole process.
Sadly i had no idea i'm doing another big mistake because when the phone finished the reset it asked for a VERIZON SIM CARD in order to run, well you know where that SIM Card is - back at the previous owner and i'm not even sure i will be able to track him down again.
I wish to get this device working without any traces of Verizon, maybe beside the name on the back panel of the device.
Now that the device won't even run without the SIM, what should i do ?
Thanks in advance,
Ohad.
ohadgfn said:
Hello guys,
After loosing my HTC ONE X on the street a week ago, I bought from some guy an almost brand new GALAXY S3 without knowing it is a VERIZON version.
I live in Israel so i had no idea what is the meaning of buying a device that will work only on Verizon network, we only have GSM here.
The guy i bought it from also had no idea what it means as his father bought it on the US and brought it here wishing to sell it as he had no use in it.
Without realizing the mistake I've made, I then made another one, Taking out the VERIZON SIM CARD and giving it back to the owner!
I thought to myself... well... that's his SIM CARD, not gonna be using that one...
Well, i got home to find out i'm in trouble with this deal I've made, i searched for a way to unlock it for GSM networks and i saw that here in XDA someone made it possible.
As i started working on it i had to download from Google play an application, when i was asked to pay for it i saw it's running on the old owners google account, so i decided i don't wanna pay with my credit while he might get the receipt for it and i figured i should do a Factory Data Reset for the phone and start from point zero the whole process.
Sadly i had no idea i'm doing another big mistake because when the phone finished the reset it asked for a VERIZON SIM CARD in order to run, well you know where that SIM Card is - back at the previous owner and i'm not even sure i will be able to track him down again.
I wish to get this device working without any traces of Verizon, maybe beside the name on the back panel of the device.
Now that the device won't even run without the SIM, what should i do ?
Thanks in advance,
Ohad.
Click to expand...
Click to collapse
In setup when you are on language screen press left corner/right corner/left corner/right corner/volume up. Should boot to home screen.
prdog1 said:
In setup when you are on language screen press left corner/right corner/left corner/right corner/volume up. Should boot to home screen.
Click to expand...
Click to collapse
Thanks but i was able to track down the previous owner and get the verizon sim card.
I found away to use it on GSM but still im very disappointed because im not sure there´s a real way to remove any trace for the verizon stuff installed here and there are few errors like it is connected to the provider but it says no verizon sim card connected.
and im not so sure all the device's frequencies are "open" for my provider.
I was wondering if there's any option to burn an international galaxy version to the device and it will bypass all of these issues.
ohadgfn said:
Thanks but i was able to track down the previous owner and get the verizon sim card.
I found away to use it on GSM but still im very disappointed because im not sure there´s a real way to remove any trace for the verizon stuff installed here and there are few errors like it is connected to the provider but it says no verizon sim card connected.
and im not so sure all the device's frequencies are "open" for my provider.
I was wondering if there's any option to burn an international galaxy version to the device and it will bypass all of these issues.
Click to expand...
Click to collapse
not unless you want paperwieght for a device.
Why don't you just flash CM10 or similar to get rid of all the VZW stuff.... that's what I did.
Sent from my SCH-I535 using Tapatalk 2
droidstyle said:
not unless you want paperwieght for a device.
Click to expand...
Click to collapse
Why would that happen ? There's no option to do something like that what so ever ?
Beemer533 said:
Why don't you just flash CM10 or similar to get rid of all the VZW stuff.... that's what I did.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Not sure how to do so, but either way i'm not sure i will get the device working completely normally with my local SIM card on a gsm network, without bugs, without asking me to put a verizon sim card all the time, without having any option to update the device...
I dunno, i thought i could easily get this Galaxy version to become unlocked completely and get it running like all the other guys around...
Unless anybody here have a good recommendation about what should i do to overcome the verizon and networks issues, maybe i should just sell this guy on ebay and get a normal version...
Do you think this would be a smart move to do ?
Beemer - after you flash the CM10, do you still need to unlock the device and do you still get issues running on other than Verizon providers or do you enjoy a device that is similar to the worldwide versions ?
Thanks,
Ohad.
If you flash an international ROM on a Verizon S3, your phone will no longer power on or do anything useful. That's why it will become a paperweight. Flashing an international ROM on your Verizon S3 is one of the easiest ways to make it useless.
International=quad-core us=s4 processor, very different guts.I'd listen to the ppl on this forum, unless you want to end up with a paper weight.
Sent from my SCH-I535 using xda premium
ohadgfn said:
Why would that happen ?
Click to expand...
Click to collapse
it will put your phone into qpst diag mode and the only way to recover it will be with jtag. try it if you dont believe...what do i know.
droidstyle said:
it will put your phone into qpst diag mode and the only way to recover it will be with jtag. try it if you dont believe...what do i know.
Click to expand...
Click to collapse
alright then... i won´t go for it.
but what about the other issues ? what do you guys recommend to do with the device ?
I'm thinking "get rid of it or get it working smoothly", the question is, is it possible to have it running "just like the unlocked international version" ?
prdog1 said:
In setup when you are on language screen press left corner/right corner/left corner/right corner/volume up. Should boot to home screen.
Click to expand...
Click to collapse
This just works on stock rom??? Whats happened in cm10 or aokp?? How to avoid activating screen?
Sent from my SCH-I535 using XDA Premium HD app
tiraceite said:
This just works on stock rom??? Whats happened in cm10 or aokp?? How to avoid activating screen?
Sent from my SCH-I535 using XDA Premium HD app
Click to expand...
Click to collapse
Know it works on Touchwiz roms. It may not be in AOSP based roms.
Well, i flashed CM10 successfully, i was able to receive and send SMS before with the Stock ROM, and also to make/receive phone calls but i had sim card issues and errors and also some unwanted Verizon apps and stuff.
After updating the device to the latest Verizon version, i couldn't make phone calls, just receive and i could send and receive SMS.
Now that device runs much faster on the CM10 and i can make/receive phone calls but i can't send SMS.
*UPDATE: I have updated to the latest CM10 version, now i can't connect to the provider at all... no internet/phone/sms at all.
SOS
Ok, Im going to try a different tactic, i saw some people tried flashing At&t Roms on their verizon devices and they done it with success.
So far i tried doing it twice, one time with CM10 ROM for at&t, the 2nd time with stock at&t ROM.
I've tried doing it through CWM.
Both times i got an error while installing... it just didn't move on.
Luckly i had the CM10 for the verizon Zip file over there aswell so i installed that ROM again just to get the device running.
Any ideas how to flash the AT&T ROM on the Verizon Device ???
MASSIVE EDIT:
Hey Guys,
So i picked up the Motorola Razr HD LTE from fido today. The phone was purchased from a company that sells both rogers and fido (sister companies).
When i posted last night, i noticed after i put the fido sim in SIM CONFIGURATION popped up and told me all info off the phone will be deleted etc...
Last time it basically branded my phone to fido. Got a fido boot screen, all these fido apps i can't remove.
UPDATE:
I got them to replace the phone from yesterday, and this time around i purchased a unlock code, put in a MTS sim ( that carrier don't have the motorola phone) and its working but still asks me for SIM CONFIGURATION, im just going to keep pushing cancel.
Is there remove sim configurator and keep stock factory ICS (no carrier bloatware, nothing!)?
Updated, Anyone get one of these Rogers/Fido Phones?
I got one. I bought my phone from someone who supposedly got it from Fido, but when I checked the version it was the RCI version and had the versions in the screenshot. After I popped in my Rogers sim it got Rogers branded for me and reset the configuration/factory reset my phone (I wanted to see the new features of smart actions, so I didn't lose any data).
Afterward, I popped in my coworkers BELL Sim card to enter my unlock code (I always buy unlock codes as soon as I get the phone... You never know) and noticed the configuration didn't reset.
Look at the screenshot for my radio.
I'm not rooted or modded at all.
Sent from my Nexus 7 using Tapatalk 2
danifunker said:
I got one. I bought my phone from someone who supposedly got it from Fido, but when I checked the version it was the RCI version and had the versions in the screenshot. After I popped in my Rogers sim it got Rogers branded for me and reset the configuration/factory reset my phone (I wanted to see the new features of smart actions, so I didn't lose any data).
Afterward, I popped in my coworkers BELL Sim card to enter my unlock code (I always buy unlock codes as soon as I get the phone... You never know) and noticed the configuration didn't reset.
Look at the screenshot for my radio.
I'm not rooted or modded at all.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
But when i restored with my the other phone i got for that one day, it wouldn't let me reconfigure the sim it just stayed fido, with the splash screen and bloat.
I tried to use the RAZR HD Root tool and restore from there and the the same thing, i just keep hitting cancel everytime i boot up, i just wish i could get rid of that sim configuration message without rooting. (its not my phone my sisters so she wants to keep the warranty).
Danielk91 said:
But when i restored with my the other phone i got for that one day, it wouldn't let me reconfigure the sim it just stayed fido, with the splash screen and bloat.
I tried to use the RAZR HD Root tool and restore from there and the the same thing, i just keep hitting cancel everytime i boot up, i just wish i could get rid of that sim configuration message without rooting. (its not my phone my sisters so she wants to keep the warranty).
Click to expand...
Click to collapse
Don't worry about it. The bloat can all be disabled (in the all programs menu puss and hold on the program you want to disable then choose app info and stop then disable the app). I also found the Rogers bloat didn't really slow down the phone much either (I came from a Verizon phone....)
Sent from my XT925 using Tapatalk 2
danifunker said:
Don't worry about it. The bloat can all be disabled (in the all programs menu puss and hold on the program you want to disable then choose app info and stop then disable the app). I also found the Rogers bloat didn't really slow down the phone much either (I came from a Verizon phone....)
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
True, just the fact of knowing that it is there pisses me off though LOL.
Im going to try and work on a few things, like possibly trying the sim configuration with a SIM from a carrier that doesn't carry motorola/android phones, and see what happens.
P.S: Thank for your help with the motorola razr, i used your guide to upgrade to jb a while ago
can some one please help me....i purchased an unlocked former sprint lg g flex 2 from ebay to use with my gsm sim card.
I have used the phone for 10 days without any problem but from nowwhere today it just showed invalid card.
when i reinsert the sim,it detects the sim for about 10 min and then brings a pop up on the screen saying "the phone ll reboot until you insert a valid sim card"then it reboots and stays on invalid sim.
Tried a different sim it also works for roughly 5 min and then does the same thing.
I have tried hard reset,factory reset,rebooting it and everything that i found on google but nothing works,still stack on "INVALID CARD"
Any help please i ll appreciate!
mackn said:
can some one please help me....i purchased an unlocked former sprint lg g flex 2 from ebay to use with my gsm sim card.
I have used the phone for 10 days without any problem but from nowwhere today it just showed invalid card.
when i reinsert the sim,it detects the sim for about 10 min and then brings a pop up on the screen saying "the phone ll reboot until you insert a valid sim card"then it reboots and stays on invalid sim.
Tried a different sim it also works for roughly 5 min and then does the same thing.
I have tried hard reset,factory reset,rebooting it and everything that i found on google but nothing works,still stack on "INVALID CARD"
Any help please i ll appreciate!
Click to expand...
Click to collapse
Best thing to do is return it. Never buy a sprint device for use on GSM carriers. Only buy a sprint device if you intend on using it on Sprint.
Sent from my iPhone using Tapatalk
hyelton said:
Best thing to do is return it. Never buy a sprint device for use on GSM carriers. Only buy a sprint device if you intend on using it on Sprint.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
unfortunately am not in the US currently and it can be difficult to return it.
Can i root it?Can it get back to normal? so desperate right now.
mackn said:
unfortunately am not in the US currently and it can be difficult to return it.
Can i root it?Can it get back to normal? so desperate right now.
Click to expand...
Click to collapse
No clue. Getting it to work can be difficult or could be easy. But it's just not a reliable device to use on GSM carriers.
Did you make sure network mode is set to GSM/WCDMA/LTE?
If so your best bet is to check out this thread not sure if it still applies https://forum.xda-developers.com/g-flex2/general/sprint-g-flex-2ls996-gsm-domestic-t3122813
mackn said:
can some one please help me....i purchased an unlocked former sprint lg g flex 2 from ebay to use with my gsm sim card.
I have used the phone for 10 days without any problem but from nowwhere today it just showed invalid card.
when i reinsert the sim,it detects the sim for about 10 min and then brings a pop up on the screen saying "the phone ll reboot until you insert a valid sim card"then it reboots and stays on invalid sim.
Tried a different sim it also works for roughly 5 min and then does the same thing.
I have tried hard reset,factory reset,rebooting it and everything that i found on google but nothing works,still stack on "INVALID CARD"
Any help please i ll appreciate!
Click to expand...
Click to collapse
I think it can be rooted on lollipop. There is a thread somewhere.
Sent from my LG-H955 using Tapatalk
hyelton said:
No clue. Getting it to work can be difficult or could be easy. But it's just not a reliable device to use on GSM carriers.
Did you make sure network mode is set to GSM/WCDMA/LTE?
If so your best bet is to check out this thread not sure if it still applies https://forum.xda-developers.com/g-flex2/general/sprint-g-flex-2ls996-gsm-domestic-t3122813
Click to expand...
Click to collapse
hi,
i have just discovered that my phone was already rooted by the seller after i ran root checker.
do you think if i unroot it and root it again would solve the problem that am having.
mackn said:
hi,
i have just discovered that my phone was already rooted by the seller after i ran root checker.
do you think if i unroot it and root it again would solve the problem that am having.
Click to expand...
Click to collapse
Just unrooting wouldn't solve the issue. The device was most likely rooted with changes to make it work with a gsm carrier. That phone in its stock state won't work on any other carrier at all besides sprint.
Sent from my iPhone using Tapatalk
Hi hyelton
I want to unroot my phone it has stock rom of 5.1.1 zvb.can i use zv5 or what would you recommend.i just want to take it back to stock so that i can unlocked it with unlock code for gsm use.
Maybe it solve the problem am having.
Am a newbie to this rooting thing so i just want to do the right thing.
Device:LS996 from sprint.
Problem facing:service disable,invalid card
mackn said:
Hi hyelton
I want to unroot my phone it has stock rom of 5.1.1 zvb.can i use zv5 or what would you recommend.i just want to take it back to stock so that i can unlocked it with unlock code for gsm use.
Maybe it solve the problem am having.
Am a newbie to this rooting thing so i just want to do the right thing.
Device:LS996 from sprint.
Problem facing:service disable,invalid card
Click to expand...
Click to collapse
You should be able to since it's updating. But updating will actually make it to where you won't ever be able to use it.
You have more of a chance getting it working with a GSM carrier while rooted than not.
The issue your facing is not a problem, it's supposed to say that when inserting a non Sprint sim in the sprint device.
Remember that model has to be tampered with to make it work on a GSM carrier. It's not supposed to work on a non sprint carrier without things being changed.
Sent from my iPhone using Tapatalk
Broken Antenna
I've had my LG G Flex 2 for a little over a year and this happened to me.
SOLUTION: The antenna is most likely broken and needs to be replaced. The lady at sprint said it is common with this phone so I'll try to figure out how to do that.
cmosk7100 said:
I've had my LG G Flex 2 for a little over a year and this happened to me.
SOLUTION: The antenna is most likely broken and needs to be replaced. The lady at sprint said it is common with this phone so I'll try to figure out how to do that.
Click to expand...
Click to collapse
Yeah but your using the device on sprint? These users are not. They're using it on a GSM network outside of the US this issue is over the software not hardware.
Sent from my iPhone using Tapatalk
Invalid card
Thanks guys,i appreciate all your inputs.i have since returned this phone to the seller for replacement.I hope I ll not face this problem on the next one.
mackn said:
Thanks guys,i appreciate all your inputs.i have since returned this phone to the seller for replacement.I hope I ll not face this problem on the next one.
Click to expand...
Click to collapse
Hopefully you don't get another Sprint device. Or it will most likely happen again.
Sent from my iPhone using Tapatalk
Invalid card
I ll ask him to send me something from at&t
Since he has it in his eBay store.