Constant Random Reboots - Verizon HTC One (M8)

Been having this since I have got the phone. Stock with no apps on it...All my apps on it...rooted,,,etc
Have factory reset numerous times....it's really frustrating. Possible bad piece of hardware in it causing this?
Here's the logcat taken right after the latest one. (I am currently not rooted weak sauce and supersu are not installed)
If anyone can shed some light, I'd be very grateful! No clue what I'm looking for in there.

I'd go have it swapped out. No reboots for me.

pmazz850 said:
I'd go have it swapped out. No reboots for me.
Click to expand...
Click to collapse
That's where I'm leaning. I just factory reset and formatted data and sd card and am starting totally clean/fresh
Only putting back on Docs to Go and SMS backup and restore.
If it reboot again...getting another one

bakemcbride21 said:
That's where I'm leaning. I just factory reset and formatted data and sd card and am starting totally clean/fresh
Only putting back on Docs to Go and SMS backup and restore.
If it reboot again...getting another one
Click to expand...
Click to collapse
I had this happen to mine as well...I had mine in day one...started like the next day....returned..

A logcat won't really help after a reboot what you want to pull is last_kmsg after a random reboot
last_kmsg resides at /proc/last_kmsg
You can pull it in adb with
adb pull /proc/last_kmsg
Sent from my HTC6525LVW using Tapatalk 2

bsbuggs said:
I had this happen to mine as well...I had mine in day one...started like the next day....returned..
Click to expand...
Click to collapse
Yeah my new one arrives fed ex tomorrow. Even fresh stock after wiping everything it still would randomly reboot.

runandhide05 said:
A logcat won't really help after a reboot what you want to pull is last_kmsg after a random reboot
last_kmsg resides at /proc/last_kmsg
You can pull it in adb with
adb pull /proc/last_kmsg
Sent from my HTC6525LVW using Tapatalk 2
Click to expand...
Click to collapse
Thank you...Will remember this for next time! Have a new one on the way.
Back on my DNA for now but I may use the bad M8 today just to pull that after the next reboot..curious to know what's wrong with it.

Damn! This phone is awesome when it isn't rebooting all the time lol
Got my new one today and all apps and data back on and weak sauce rooted.
Kind of scary getting a brand new dud initially.

i've had a couple random reboots but nothing like you had. And yes this phone is phucking awesome.

Related

Followed ICS root instructions, weird results?

So I went through the instructions of getting root on the ICS leak and got some weird results. I flashed the superuser file once and got an error. I ran it a second time after reboot and made it further but still didn't complete. I ran it a third time without reboot and it completed and seems to be working.
What could have caused me to have to flash it 3 times in order for it to take? There shouldn't be any issues now that its there and working but my curiosity is peaked as to why it did it. Any thoughts?
thisguy2431 said:
So I went through the instructions of getting root on the ICS leak and got some weird results. I flashed the superuser file once and got an error. I ran it a second time after reboot and made it further but still didn't complete. I ran it a third time without reboot and it completed and seems to be working.
What could have caused me to have to flash it 3 times in order for it to take? There shouldn't be any issues now that its there and working but my curiosity is peaked as to why it did it. Any thoughts?
Click to expand...
Click to collapse
From reading other posts that's not a unique experience. Not sure why it happens though.
that's just how it works; i had to flash twice, well once then fix permissions, then a second time and it worked.
fongz27 said:
that's just how it works; i had to flash twice, well once then fix permissions, then a second time and it worked.
Click to expand...
Click to collapse
I left that part out, after the initial try it didn't take I ran fix permissions, rebooted then flashed again with no luck. The third time was the charm though. So nobody that has experienced this has had any troubles with it? Its basically just a weird bug that crawled out from under the table just to disappear when you came back with something to kill it with... Damn things...
I had the same issue .
Sent from my SAMSUNG-SGH-I727 using xda premium
I had same issue, I dont care... But what I care is, after complete this process now the SR freeze if I try Power off.
Any one else with this issue?
jrmendia said:
I had same issue, I dont care... But what I care is, after complete this process now the SR freeze if I try Power off.
Any one else with this issue?
Click to expand...
Click to collapse
I used the same process to root and mine reboots and powers off fine.
I also had the failed install flashing Superuser.. ended up moving it to the internal storage and I didn't have it happen after that. Not sure if its just coincidence or not.
Everything else seems to be working great, Rom Manager just won't fix permissions. Having no button or force close issues.
System won't mount r/w in root explorer. Anybody else having this problem?
Sent from my SAMSUNG-SGH-I727 using Tapatalk
gmillz said:
System won't mount r/w in root explorer. Anybody else having this problem?
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Click to expand...
Click to collapse
Nope, using ES File Explorer I turned on Up To Root, Root Explorer, and Mount system as writable and was able to create a file and delete it.
I've always had to flash the su zip numerous times before it took. Don't reboot recovery just keep trying. Ide say there is nothing to worry about since its happened from day one and I've never had any problems before. Still don't have any issues :thumbup:
Sent from my SAMSUNG-SGH-I727 using xda premium
These are the issues I'm currently having.
I ODIN'd ICS and CWM. Installed SU (3x) and Rom Mngr.
I no longer have Home button functionality, though I did on and off after flashing ICS.
Rom Mngr. throws errors when attempting to Fix Permissions and it won't.
Rom Mngr. throws erros about the Internet, messaging, etc has stopped working when first attempting to accomplish a task.
The Power menu consist only of Power Off & Restart. Restart freezes and requires a battery pull.
Factory Reset also freezes.
EDIT: After installing CWM via ODIN and then ROM Mngr., it wouldn't recognize that CWM was installed and prompted me to install it.

[Q] MAXX HD reboots

My MAXX HD will randomly reboot. This can happen during heavy usage, or when my phone is just sitting in my pocket. It (was) non-rooted, a large amount of apps installed, and on 9.16.6. The phone started this reboot cycle about a month and a half ago.
I performed a factory reset, and it continued it's reboot cycle. The only apps that got installed were K9 mail and Touchdown.
Any ideas what could be happening?
First thing I'd try is fix permissions.
banesong said:
My MAXX HD will randomly reboot. This can happen during heavy usage, or when my phone is just sitting in my pocket. It (was) non-rooted, a large amount of apps installed, and on 9.16.6. The phone started this reboot cycle about a month and a half ago.
I performed a factory reset, and it continued it's reboot cycle. The only apps that got installed were K9 mail and Touchdown.
Any ideas what could be happening?
Click to expand...
Click to collapse
Uninstall the apps that you've installed since this has started. Then, start reinstalling until you get it to do the same thing. Then, stop using whichever app is causing.
RikRong said:
Uninstall the apps that you've installed since this has started. Then, start reinstalling until you get it to do the same thing. Then, stop using whichever app is causing.
Click to expand...
Click to collapse
That is the thing. I am at factory reset. It restarted prior to even installing a single app.
PhoneBill said:
First thing I'd try is fix permissions.
Click to expand...
Click to collapse
How does one do that?
banesong said:
That is the thing. I am at factory reset. It restarted prior to even installing a single app.
Click to expand...
Click to collapse
most people dont like to hear this fix, but in most cases the best way to fix these things for good is to flash it back to stock. a fdr just removes data and doesn't fix errors in the system.
if you are still on 9.16 and want to keep that, you will need to use the 1.21 utility.
---------- Post added at 09:15 AM ---------- Previous post was at 09:13 AM ----------
banesong said:
How does one do that?
Click to expand...
Click to collapse
pretty sure you need a custom recovery, i dont think stock can do it.
Well... flashing stock seems to have solved it; a full day with no reboots at this point. Updates took, too!
Thanks all.
I had the same issues, stock, rooted, did factory reset no app installed VZW tech replaced phone under warranty. Now I have phone I can't unlock and still trying to root. not much help just passing some info along

[Q] Random Reboots Since 4.4.3

Anyone else?
Fully stock? Do a factory reset from stock recovery.. Should fix it. If you're on a custom rom, do a clean flash. (wiping everything except data)
- Sent from an IceCold Hammerhead!
Thx for the advice.
But was wondering if anyone else is getting them.
I'm trying a few things to fix it as I never had a reboot since I owned the phone in November last year, until 4.4.3
At the moment I'm trying an older radio, but it's hard to pin since my last try of using a 4.4.2 kernel kept me up for 35 hours before it happened again.
got an rma replacement.. still happening
meangreenie said:
got an rma replacement.. still happening
Click to expand...
Click to collapse
Did you restore a nandroid on it or anything?
rootSU said:
Did you restore a nandroid on it or anything?
Click to expand...
Click to collapse
no, is completely fresh
tried everything under the sun over the last month.. factory image installs, running safe mode, no apps installed, new Google account... ect ect
can't stop a soft reboot occurring every 2 or 3 days.. I use to have 'up times' of over a month on 4.4
meangreenie said:
no, is completely fresh
tried everything under the sun over the last month.. factory image installs, running safe mode, no apps installed, new Google account... ect ect
can't stop a soft reboot occurring every 2 or 3 days.. I use to have 'up times' of over a month on 4.4
Click to expand...
Click to collapse
Upgrade to 4.4.4 and see if it sorts out?? You get random reboots even when the phone is in safe mode?
vin4yak said:
Upgrade to 4.4.4 and see if it sorts out?? You get random reboots even when the phone is in safe mode?
Click to expand...
Click to collapse
I'm on 4.4.4.. op was posted when 4.4.3 was out.
I know it's weird, i was very surprised to see my new replacement do it too a little a while a go
.. shrugs
meangreenie said:
I'm on 4.4.4.. op was posted when 4.4.3 was out.
I know it's weird, i was very surprised to see my new replacement do it too a little a while a go
.. shrugs
Click to expand...
Click to collapse
Perform a factory reset and see if it sorts things out??
I'm assuming you're stock, unrooted??
still suffering from this
i have noticed that if location is not set to off, it's much better, where it can run for over a week at time
as soon as i turn location off, I'm lucky to get much over 30 hours before it soft reboots
going back to 4.4 it is completely stable as it always was

I'm having random reboots.

Hi,
I'm having trouble with my OpO since I rootet it. Here is the history:
-Day One: Just stock 25R, installed all Apps via google play, no problems whatsoever.
-Update 30O still no problems.
-Then I rootet the phone and flashed TWRP recovery to install the Titanium Backups of my old Nexus 4. Thats when I had the first random reboots. Some while Browsing in Chrome, Some on Youtube, Some while listening Music on Hedphones.
Since I have no Sim-Pincode activated a reboot just means, that I'm Offline for about 20 seconds but having that about 5 times a day just isn't acceptable.
-Then I got the 33R OTA update, which made my root and TWRP recovery disappear because I forgot to make a check in the developper settings, but that did not make the reboots disappear
-Today I flashed the 25R stock Image of the Firmware via Fastboot to set my One to real Factory status. I only installed apps via google play and recovered the app data of 2-3 apps via helium backup without root. I got the two OTA updates, and another reboot.
-Then I rootet the thing again, to use a logcat app, and now I have two logcats ending with a reboot.
I really hope that you can help me since I allready sold my old phone and expect that it will take really long until I get a new OpO here in Germany.
The next thing I will do is flash the 25R Image again and install the apps without using helium at all and leave out the goolors icon pack that I used before. But after that I'm absolutely out of ideas.
UPDATE: Yeah so it's definitely a HW defekt or something I cannot solve. I just wiped everything via TWRP, then flashed the factory image 25R without root and just installed some apps via google play. But after one hour I read an email and it rebooted....
Unfortunately I cant post the links to the logcats due to my low post count.
Logcats don't help you when it comes to finding out what is causing your phone to reboot. It is last_kmsg that is responsible for debugging reboots.
A hardware defect would not be causing your phone to reboot, its something to do with the way your phone is configured / set up.
I would highly recommend you to start from scratch completely and do the following,
- Flash XNPH33R http://dist01.slc.cyngn.com/factory/bacon/cm-11.0-XNPH33R-bacon-signed-fastboot.zip from scratch. Make sure you do wipe.
(OR.. flash a custom ROM after wiping)
- List all of the apps that you currently have installed.
- Are you using Xposed?
- Whats your set up? ROM/Kernel/Gapps/etc.
I am not using any custom Rom, root, custom kernel or xposed module.
I just wiped everything in TWRP and flashed the 25R factory image. After about one hour of installing apps in Google play and loging into account i got the first reboot.
I can try flashing the image that you postet tomorrow but thats the same Rom that Im using now
Ord3r66 said:
I am not using any custom Rom, root, custom kernel or xposed module.
I just wiped everything in TWRP and flashed the 25R factory image. After about one hour of installing apps in Google play and loging into account i got the first reboot.
I can try flashing the image that you postet tomorrow but thats the same Rom that Im using now
Click to expand...
Click to collapse
I meant, you can try a custom ROM and see if you can reproduce the problem. Custom ROMs are running on code that is much newer than CM11S.
Ensure you're on XNPH33R when it comes to OTAs.
I just wanted to add my frightful experience. I've had the OPO for two weeks now without problems and no random reboots. Had my first reboot today and just now my phone powered off and wouldn't turn back on. I plugged it back into the wall charger and it turned itself back on but was stuck on the boot logo. I tried holding down the power button to turn it off but nothing. Pressing the power button only turned the display on and off but still stuck on boot logo. Eventually I held down the power button and volume down and the phone buzzed and went to recovery. I'm on stock 33R and Franco's kernel. Haven't tweaked anything. Now I'm afraid my phone is going to brick itself.
Sent from my A0001
Yeah so this is definitely getting worse. At first I had 1-2 reboots a day but today after unplugging I already had 3 reboots in one hour.
I think I am definitely going to send it back when I'm back home next Week.
I already flashed stock Firmware 3 times and did what feels like 10 full wipes in one Week.
This cant be normal. Apps that I installed that arent in the top 50 in the play store are: Dailyme, yatse for xbmc, line, Wolfram aplha and ogyoutube.
That really sucks. I already sold my nexus 4 and have no other phone left
Btw: I'm on 33R for the third time this Werk. Everytime via OTA
Try a different Rom like crDroid + AK Kernel. Running this 2 things since 2 weeks and i only got one reboot just because my camera stopped working because in undervolted my phone ^^
THX but I just want a functioning phone. And since I have errors that nobody else has I think that it is a Hardware issue. At the Moment I am waiting for a answer from one plus so i can send it back
Ord3r66 said:
THX but I just want a functioning phone. And since I have errors that nobody else has I think that it is a Hardware issue. At the Moment I am waiting for a answer from one plus so i can send it back
Click to expand...
Click to collapse
ok I understand your frustration but to fully test your phone you will need to run stock and stock only with no outside apps loaded. Try and do this for a day or half a day or so and see what your results may be. Its your phone and of course do what you like but testing your phone and doing the same thing every time as in reloading your apps is not a good way of fully testing.
also did you do a last_kmsg report as recommended.
Okay will do that. Is there a tutorial to do a last_kmsg report? Do i need root?
Ord3r66 said:
Okay will do that. Is there a tutorial to do a last_kmsg report? Do i need root?
Click to expand...
Click to collapse
Yes you need root. After a reboot just pull the last_kmsg file from /proc/ using adb, file Explorer of your choice, etc.
Sent from my One A0001 using Tapatalk
Ord3r66 said:
Okay will do that. Is there a tutorial to do a last_kmsg report? Do i need root?
Click to expand...
Click to collapse
of course there is a tutorial there is a tutorial for everything.... Got to utilize google my friend.
OKay it's me again. Meanwhile the Oneplus support answered my mails and told me to flash custom Kernels to resolve the issue.
Since Yesterday I tried three Kernels (Franco, Heeroluca and AK) and nothing changed, so now I start to gather some Last_kmsg files name it after the APP where the reboot occured and upload it here. Ofcourse I'm also sending those files to the Oneplus Support
Here is the first one:
https://dl.dropboxusercontent.com/u/43103242/1_Line_Messenger_last_kmsg
https://dl.dropboxusercontent.com/u/43103242/2_standby_screenoff_last_kmsg
Have the same problem. Using wi-fi -> reboot. Don't know how to fix this defect. I hope a solution will be found
Had a random reboot while browsing chrome. I was scrolling down the page and received a text at the same time when my screen froze. After freezing for a few seconds, it rebooted itself. I tried getting the last_kmsg but it tells me that it isn't found. The code I used was: "su" followed with "cat /proc/last_kmsg > /sdcard/last_kmsg.txt" in terminal emulator. Let me know if there is anything else I can do. Thanks!
I have also problems with chome beta browser. I get freezes. Is this issus only with chrome or with all browers?
Gesendet von meinem A0001 mit Tapatalk

[Q] Can Only Boot to Recovery

About 30 minutes ago my phone was working fine, the last thing I remember doing was sending a text. A few minutes later I look down at my phone and notice it is in recovery. At this point I'm confused wondering how it got there, but figure it's whatever and reboot into system. It reboots back into recovery and at this point I'm kinda freaking out. I do a backup, wipe, and restore from a backup ~2 weeks ago. Again, rebooting just causes my phone to go into recovery.
Earlier today there was a notification on my phone about an update but I just ignored it as I didn't have time to deal with it. I assume that it automatically was applied and that is what caused this problem.
edit: If you have this problem, try this: http://forum.xda-developers.com/lg-g3/development/fix-stuck-custom-recovery-trying-ota-t2907508
Same thing just happened to me.
I turned off OTA from earlier today and also removed the notification using AppOps and now I can't boot to anything but TWRP
nest75068 said:
Same thing just happened to me.
I turned off OTA from earlier today and also removed the notification using AppOps and now I can't boot to anything but TWRP
Click to expand...
Click to collapse
I'm about to try this, http://forum.xda-developers.com/lg-g3/development/fix-stuck-custom-recovery-trying-ota-t2907508, if it works I'll let you know.
elguy said:
I'm about to try this, http://forum.xda-developers.com/lg-g3/development/fix-stuck-custom-recovery-trying-ota-t2907508, if it works I'll let you know.
Click to expand...
Click to collapse
Was coming here to say this worked - I was already doing this.
I'm back up and running again.
Not sure wtf caused the issue - I didn't take the OTA and have been fine on the phone all day until just now
nest75068 said:
Was coming here to say this worked - I was already doing this.
I'm back up and running again.
Not sure wtf caused the issue - I didn't take the OTA and have been fine on the phone all day until just now
Click to expand...
Click to collapse
Yeah, worked me too. Not sure what happened either, phone says its still on KVT49L.D85010d.
Rooted, bumed TWRP. All of the above applies to me. Recovered, but back to stock. Annoyed that I have to start all over
gpgon said:
Rooted, bumed TWRP. All of the above applies to me. Recovered, but back to stock. Annoyed that I have to start all over
Click to expand...
Click to collapse
I was the same - the zip file fixed my issue - didn't have to start over
Gotta love XDA.. i was getting ready for bed.. saw a bright light, it was my phone. Same thing as mentioned. only rooted and bumped. Have been denying the OTA. Even did the hidden menu trick, but still got notifications for some reason. Flashing the ZIP showed success; trying to restore my back up now.
esoteric1311 said:
Gotta love XDA.. i was getting ready for bed.. saw a bright light, it was my phone. Same thing as mentioned. only rooted and bumped. Have been denying the OTA. Even did the hidden menu trick, but still got notifications for some reason. Flashing the ZIP showed success; trying to restore my back up now.
Click to expand...
Click to collapse
Once you flash the zip you shouldn't need to restore. I just clicked on reboot system and was back in
nest75068 said:
Once you flash the zip you shouldn't need to restore. I just clicked on reboot system and was back in
Click to expand...
Click to collapse
Well i had to restore the newest back up, because I restored an old back up to see of it would reboot correctly. All works fine now. Still very weird.
gpgon said:
Rooted, bumed TWRP. All of the above applies to me. Recovered, but back to stock. Annoyed that I have to start all over
Click to expand...
Click to collapse
I mean I still have Root and TWRP, I might have factory reset in my panic last night before finding the fix above. Probably the cause of losing all my apps and data
ATTT Forced UPDATE
It would appear after cruising the forums this morning that ATT forced an update to all users last night. It happened to me and many others like yourself. even people that had turned off updates in the hidden menu. It is total crap and not to happy about it obviously. good thing it sent me into a boot loop, and @autoprime zip fixed me up, even though i was back up on stock rooted, I took this opportunity to move over to the PoweruserV1 international rom to attempt to keep this from happening again. Luckily our DEVS are getting development moving and soon this will be a thing of the past....
I froze Software Update with TB and did not get auto updated last night and have not gotten any new nags today. I did try to update yesterday and got the stuck in TWRP thing and flashed the fix to get back working.
KennyG123 said:
I froze Software Update with TB and did not get auto updated last night and have not gotten any new nags today. I did try to update yesterday and got the stuck in TWRP thing and flashed the fix to get back working.
Click to expand...
Click to collapse
whats the name of the apk to freeze? Thanks
Just adding to this, that it was 'forced' onto me as well, and also sent me to soft brick loop (TWRP), so I'm having to use the get out of jail thread. THANKS LG!! YOU GUYS ROCK!!! (#[email protected]%&*!!!!) This is the LAST time I trust another corporate BS liar's announcement that they care about the 'community' and are going to try and be nice 'from here on out'. Moving forward, it will be NEXUS and nothing else for me.
esoteric1311 said:
whats the name of the apk to freeze? Thanks
Click to expand...
Click to collapse
It is called Software Update in TB. I only have it frozen since last night so hopefully this does the trick...it also removes update option from settings FYI.
Anyone else have this happen again last night? Phone was fine at 5am, woke up at 8:30 to recovery. Flashed the same zip and now it's all fine again.
Freeze software update with titanium backup so your phone doesn't try to install the update agian
wow att and their updates f*** with everything, currently having a locked s4 with old firm of mf3. i plan on upgrading my device but on the fence with all this lock down bs. switching to tmobile seems like a decent option...... so confused and undecided

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