I just purchase Pantech c 810 duo witch supposed to be unlocked, it did work for a couple of months
with t.mobile Sim card with no problem. the battery was very low i did put it on charge, next thing when i start it up did not recognize the Sim card,, i did enter the unlocked code went trough with no problem???
But since than it can not find any network ,I also try it with Att Sim card it still can not find any network, I did re flash the ROM several time with no susses still have same problem it is useless now i do like the phone so much and I'm new on this web site so any help i Will appreciate how to resolve this problem thanks.
Hi guys, new to ths and apologies if I am asking something already asked but I tried to check and didn't see anything similar. I was send a samsung galaxy s vibrant from the US and it was unlocked in my country (Zimbabwe). The phone worked fine for a while and then started having a weird problem. The phone loses network or does not recognise the sim card but if I restart the phone whilst the USB cable is connected into a computer then it reads the sim card and also gets network. Any ideas what the problem might be or more importantly how to solve it?
Can someone olease help me i have a newly purchased Moto G x1033 i got a new microsim. (Did not cut it or anything)
Moto G detects the sim but says either no service or emergency calls only.
Im running on latest the latest kitkat version.
I have tried a master reset. Manually changing operators does not help. Should i get the phone replaced or is this a software issue?
please help thanks
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Do you have the possibility to try another sim?
If you can connect to an operator with another sim, then the problem must be your new sim.
Thanks for replying. I have tried 2 different sims in bothr the slots they still dont work. Though they do work on other phones. I dont think the new sim should be the problem i had used a cut sim first and then gotten a new micro sim.
UPDATE:
Some more info The signal bars are full and orange in colour/color and say No Service beneath them.
It also does show the name of the service provider at certain places.
UPDATE 2 :
I tried to switcj on mobile data and that seems to be working fine on 2G. But im still getying no service
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MufcTK said:
Can someone olease help me i have a newly purchased Moto G x1033 i got a new microsim. (Did not cut it or anything)
Moto G detects the sim but says either no service or emergency calls only.
Im running on latest the latest kitkat version.
I have tried a master reset. Manually changing operators does not help. Should i get the phone replaced or is this a software issue?
please help thanks
Sent from my GT-S7562 using XDA Free mobile app
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Click to collapse
The same thing happened to me but my G is a single sim, xt1032 cdma. When my phone was doing this, I actually tried to place and emergency call just to see if it would go through and it did not. Apparently the RF software was corrupted. To fix it I had to reflash the entire stock firmware.
Hi thanks i will try that. Could you just tell me will flashing the firmware again void my warrenty?
Also a link/tutorial to the procedure would be nice but i can look it up to.
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Flashing the firmware needs an unlocked bootloader.
By doing this your waranty will be voided.
In case you just recently bought your phone I would return it and ask for a new one.
I have the same issue. The weird thing is that 2G and 3G Internet works but voice calls don't work (voice registration state is emergency calls only, data registration state is connected). I flashed stock firmware again but that didn't help solve the issue. I have tried this with multiple SIM cards. I have requested a replacement however that is pending "approval".
Im having the exact same issue i also have asked for a full refund from Flipkart.
Ill see if i should buy another peice of moto g or shall i go for xperia C/M2
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This is weird. I reflashed the system partition and relocked the bootloader, and the phone is working fine now. I unlocked the bootloader and it still works. This doesn't make sense. How can reflashing just the system partition fix a network issue that occured in both stock and CM 11? The system partition had been formatted once or twice from CWM recovery earlier while I was going back and forth between CM and stock to debug this issue. Only reflashing the system partition from mfastboot fixed the issue.
it does not matter now i have returned the phone
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I just received this email from Flipkart:
Please find below the statement from Motorola on your recently purchased device.
We have uncovered an activation problem with some Moto G devices sold in India. If you have unboxed your Moto G and are having network connectivity problems this applies to you.
The problem: IMEI numbers are 15-digit unique codes that help cellular networks identify valid phones. If your new Moto G s IMEI number begins with 3533 your phone is incapable of connecting to the network right now because of a programming error on our part. It may take several days before your phone will connect to the network. You can find your IMEI number listed on the box or behind the back cover. At this stage, our understanding is that this only affects the 16GB version of Moto G.
How we are fixing it: We are working around the clock with our network partners to ensure your device is listed properly in their system. Because of the complex process to activate, your device could begin working as early as Tuesday or it may take a few days after that for your specific device to begin working properly.
If you are impacted, we apologize for the inconvenience this has caused to you. We let you down and are working around the clock to fix this issue.
To help make up for the issue if you are affected, we will be crediting your Flipkart wallet with Rupees 1200/-with which you can buy a Moto G cover or an item of your choice.
If you do not want to wait a couple of days for the phone to be activated, you can exchange it for an operational unit or return it for a full refund with Flipkart, no questions asked. Your replacement request will be processed after a week.
On behalf of Motorola, please accept our deepest apologies. We are passionate about making people happy with our products and we will work tirelessly to gain back your trust.
Regards,
Flipkart Customer Care
Click to expand...
Click to collapse
So my guess is that reflashing the system didn't solve the issue, instead something changed on the network operator end by the time I reflashed the system partition and tested it again.
Could have been that.
Im going to order the phone again once it is back in stock.
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hi,
a friend has yet another Moto G that won't read any sim card. it looks like it's a loose connection, sometimes you are able to make it work by rebooting while holding the sim card with some pressure applied.
i've disassembled the phone but there seems to be nothing to do that is not partially destructive, and the phone is under warranty (in another country). any tips?
thanks!
I'm on the same issue with a first gen Moto G. Tho, the phone actually reads the SIM, since contacts were copied to phone memory, but no aquired signal. Before I blame Motorola for this one more worldwide known issue, I've decided to put this into further consideration by someone on this forum. So, by entering service mode, I've found this info (image attached) by which I just can't interprete, nor explain the current state of the phone's radio. Can somebody tell what is this mean? I'm suspicious about the phone having some sort of lock because of who knows what. BTW, I've tried every possible solution I've found on the internet for this issue to no avail, that's why I'm suspicious about something else affecting this particular Moto G...
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Here's the info
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HI,
I just got a consumer cellular moto g 8gb XT1034 which is running the 4.4.2 with System Version : 173.44.34.falcon_umts.AWSCC.en.us
The phone was sim locked so i got it unlocked from ebay for use with t-mobile.
It has a weird issue nothing to do with unlocking though,
The phone does not display any navigation keys. No Home/Back/Recents.
Does anyone know what could be wrong ? Since the phone uses soft keys it has to do something with software bug.
Everything else about the phone looks fine and I tried rotating but the keys are still missing/hidden.
Not sure what is going on. I am stumped
Could someone please help ?
THanks,
Gaurav