Nexus 5 Background Data Problem - Nexus 5 Q&A, Help & Troubleshooting

Hi guys, Im using the n5 in Indonesia with a prepaid internet plan. My n5 was bought through the US playstore.
But oddly there is a problem that I never experienced before, not even with my nexus 4.
The problem is, If I'm using data in the background, I wont be able to access data anymore in the foreground.
For example, when I update apps in the playstore, then I leave it in the background to download. Then I go to chrome to browse the web, it will show that I have no connection. Or if I then go to access facebook or google+, it wont update because network connection failed.
Anyone else experiencing this? Does this have to do with the radio?
Sent from my Nexus 5 using Tapatalk

Related

[Q] No Images when on WiFi?

I am running stock Kit Kat except that i have my phone unlocked and rooted.
What is happening is that when i am connected to wifi i am unable to load images on the play store, or any browser. Games work, video works music works, but images wont load.
I have no problem on my nexus 7 connected to wifi or any other device i have ever had. If i disconnect from wifi and use cellular it all loads just fine. Can anyone lend a hand on this for me?
Thanks
update: turns out that you tube thinks i have no network when on wifi, but other apps seem to work and think they have a network just fine.
Update: must be something to do with the router, when i connect it to a wifi hotspot it works fine. ???? thanks anyway.
Doesn't seem to be an issue with the radio on the phone, especially if you can connect to other hotspots without issues. Factory reset the router, that should fix the problem.
Try checking to see if you have any adblocking on your phone and disable it and try loading pictures up.
Thanks I'll give them both a try.
Sent from my Nexus 5 using Tapatalk
OK so no add blocking and that couldn't be the case as you tube and hangouts and google+ all behave as if I have no network. I will try the router reset and cross my fingers. I just updated the firmware on my netgear r6300.
Sent from my Nexus 5 using Tapatalk
Ok after testing resetting the router gave back a small bit more but non of the Google services act right such as no images in YouTube but I am at least not getting a no network error. This same issue now exists with my nexus 7 2013 after installing kit Kat. Now I am pretty sure its not my hardware, instead its the modem that's installed with kit Kat on both devices.
Sent from my Nexus 5 using Tapatalk

[Q] No connection on some Google apps

I can't connect to Google play store/Gmail or Google Now on my nexus 5 via Wifi. None of the older topics about the same problem helped. It seems to work on my mobile network. It started completely randomly, the only thing i installed was Lookout security (but i'm not sure if it started after that) Then i uninstalled it, but it did not work as well. I had stock unlocked Nexus 5, was planning on installing cyanogenmod so this was a perfect chance to do so, and get a fix to the problem. Surprisingly, even unlocking, rooting, installing CM did NOT solve the problem.
Google play says no connection
Google Now says sing in error
Gmail says no connection
Google+ is working though.
Since even installing custom ROM did not help, you can be sure i already tried clearing the caches/data and all of the simple steps.
Any ideas?
You said that you can't connect on wifi, so I assume that you can do so on your mobile data connection?
PhilipTD said:
You said that you can't connect on wifi, so I assume that you can do so on your mobile data connection?
Click to expand...
Click to collapse
Yes everything works on mobile connection, only my google play installed apps list seems to be constantly loading without showing my apps.
Google now, gmail, everything works on mobile. Other family members on the same wifi don't have any problems accessing their apps.
I fixed the problem in case anyone else gonna have the same issue try this: open your wifi settings, hold on your current wifi connection, select modify, check show advanced options and select proxy to "none"

[Q] WiFi Issue

Background:
A week ago, I flashed the Lollipop Developer Preview onto my Nexus 5. I am also in High School, and my school offers WiFi. When I went to school the morning after I flashed it, I was having some trouble with the WiFi. I usually open up Chrome and go somewhere basic (google.com) because the school WiFi will block everything and automatically redirect you to an authentication page, where you would sign in with your student ID and password. What would happen was I would try to connect to the open, unsecured SSID, my phone would connect to it, but would leave a little exclamation mark next to my WiFi indicator. I did some research on that and found that it was because my phone wasn't detecting an active connection, and was switching me back to Mobile Network thanks to the new Lollipop feature. Which means that when I would try to get redirected to the Authentication Page, it would use Mobile Network and successfully bring up whatever URL I threw in there. I searched some more on Google, XDA, and various other Android forums, to no avail.
So, I figured it wasn't the worst thing in the world, and decided to go some time without WiFi while sticking to my Mobile Network. After a couple of days, the WiFi issue seemingly resolved itself. I'm not sure if it was because of something I did, or whatever else. I used the same SSID, same URL for redirection, same browser, same everything. I didn't care, it was fixed. And I thought that was the end of it.
Fast forward to now:
Last night, I flashed the official stock image, straight from Google. I thought the issue I had the week prior was a bug that would've been fixed. To my surprise, I get to school, and sure enough, the same issue as a week before. I am, obviously, going to wait and see if it fixes itself again, but the issue sparked curiosity, and now I have to ask...
What would cause this?
What are some possible resolutions to this?
Is this something Google didn't think of when designing 5.0?
If anybody has/had the same issue, I would love to hear about it. Any help or tips/resolutions are appreciated.
Thanks,
206003
Update:
I'm not sure what happened, exactly, but upon coming to school this morning, I noticed that my WiFi works and the issue is gone. Though I'm glad, I'm still not sure why this happened. Any answers?
Sent from my Nexus 5 using XDA mobile app
I read here on the Nexus 5 site) that Lollypop has a problem when on channel 12 and higher on wifi. Might be your problem.
That's what I thought too. So I downloaded a WiFi analyzer and tried to connect directly to a channel 1 connection. It didn't work. I tried a channel 6 connection, which still didn't work. Any other ideas?
Sent from my Nexus 5 using XDA mobile app
I don't think you can do it that way. I think you will have to actually go into the school router and make the changes on the router. You will need password and permissions and I doubt that school will give it to you.
The WiFi analyzer I used showed me the available channels for the SSID, along with the channel number I was connected to. None of the channels worked.
Sent from my Nexus 5 using XDA mobile app
Same problem. Whenever I try to reconnect to any WiFi, it shows an exclamation mark. To make it work, I have to either switch airplane mode on then off, or forget network and setup again.
This happened ever since upgrading to Android Lollipop without wiping data. I am rooted if that matters.
Any updates? Changing channels is far from a feasible solution.
I found a better temporary fix. Once connected to WiFi, you disable data until the exclamation mark is gone, and then re-enable it.
I'm still not too sure what the fix is. Like I said, time solved my issue. I am still curious as to what it is though, so any input is appreciated.
Sent from my Nexus 5 using XDA mobile app
After a while, the problem reappears so I keep mobile data disabled while on WiFi. You can automate that with Smart WiFi Toggler. Problem pretty much solved.
Yup. Problem reappeared. When I try to disable mobile data and connect again, nothing happens. I still have the exclamation mark.
Sent from my Nexus 5 using XDA mobile app
Here's how I do it:
Connect to WiFi > Disable Mobile Data > Surf the Internet > Exclamation mark disappears.
Android 5.0.1 seems to have fixed the issue for me.
Greetings.
I had the same wifi! problem with everyone and when i looked at my router's settings i noticed that there was no dns selected in the router. not from isp, not manually, nothing. So i just checked dns from isp and voila.
hope that helps someone.

Loosing internect connection with some apps

Hi guys, I've been struggling a while with this problem and i haven't been able to come up with a solution.
So here's the problem
I've been using a new sim card for a few days now and although most of the time I have a good/strong signal on 4G sometimes my phone will say im not connected to the internet.
But when I do have internet access there are some apps which will make my internet connection go away, so, I can be watching videos on the youtube app and then I go to the Pokemon GO app and it'll tell me that there's no internet connection and from there i wont have internet connection at all on any app or the browser.
Do any of you guys have had that problem? How did you make?
Also any advices would be appreciated
I have EMUI 4.0
Software Version NXT-L09C212B120
Cheers

Strange mobile data problems

Hi.
I noticed that after being connected via WiFi for a longer time, e.g. during work at the office and then when I go out of WiFi range and phone switches to mobile data some apps don't seem to be able to receive mobile data or don't see the connection at all. E g. Waze (shows "waiting for network") and OnePlus community app can't read contents. Chrome browser works without issues at the same time.
Only reboot fixes it.
Anybody experiencing similar issues?
Not sure how related it is, but I was having problem with my vpn. When I got off wifi it would not automatically connect and apps wouldn't have data, there were some other symptoms that I don't remember now. Anyway going to developer settings and turning on mobile data always active fixed the problem for me, might be worth a shot.
Same here
C3C076 said:
Hi.
I noticed that after being connected via WiFi for a longer time, e.g. during work at the office and then when I go out of WiFi range and phone switches to mobile data some apps don't seem to be able to receive mobile data or don't see the connection at all. E g. Waze (shows "waiting for network") and OnePlus community app can't read contents. Chrome browser works without issues at the same time.
Only reboot fixes it.
Anybody experiencing similar issues?
Click to expand...
Click to collapse
Yeap, I use nordvpn, ones I leave my house using wifi and vpn, I loose data when switching to lte.
I don't have this problem with my op6.
Thanks for your input. So it looks like it would maybe be worth it posting about this issue in the OnePlus support forum.
I just noticed default 4G network mode is not the one I used to have on all my previous devices. (See attached picture). I'll try to switch to LTE Global and will be checking whether it changes anything.

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