Hi all,
So I recently repaired the screen of my HOXL and ever since, my phone does not catch a wifi signal unless I'm standing like 1 feet from the router. I'm guessing that the repair guys made some screw-up while assembling/disassembling the phone. I'll be taking it up with them soon but was wondering if anyone could shed light on what might be wrong and if I can repair it by myself?
My guess is that the WiFi antenna is not properly connected when they reassembled the device. I wouldn't mess with it, as you may make matters worse, and therefore void any warranty or liability they have on the repair.
Warranty is already void since I rooted the device
imaruhl said:
Warranty is already void since I rooted the device
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I don't mean the manufacturer warranty, I mean the warranty or responsibility the repair service has on the work they did.
Related
Sup guys, I've had my phone for about 3 months now and I believe the screen is separating from the phone. When I press on the middle left section of the screen I hear a cracking noise, but on other parts of the screen it's fine. I was thinking about returning my phone to stock and calling Verizon. Has anyone else have this issue?
My first tbolt's screen started to pull up on the lower right side near the search key. I ended up snagging it on my pants a couple times and decided it was time to return it.
Do you think Verizon will void my warranty if I call them with a rooted phone since it's a physical issue?
D623 said:
Do you think Verizon will void my warranty if I call them with a rooted phone since it's a physical issue?
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I wouldn't take the chance. Restore to stock. Better safe than sorry.
Sent from my ADR6400L using Tapatalk
D623 said:
Do you think Verizon will void my warranty if I call them with a rooted phone since it's a physical issue?
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First of all, mine does the same thing. It's more an annoyance than anything. It's the tape not sticking like it should. Second, Verizon isn't going to void your warranty for calling on a rooted phone. If they did, mine would have been voided a dozen times now.
So I have a new Galaxy S3 I747 Bell Canada, and I'm thinking of rooting it, but I still have 11 months of warranty left. Now I know that I can just follow the complicated guides to 'unroot' it, if I need to send it back, but has that ever actually worked for anyone here?
Because think about it. If you need to send your phone back for warranty, it is probably broken, right? If your phone is broken, how can you possibly unroot it first? Sure there are some non-bricked reasons you could send your phone back, such as a broken camera or a small deadzone in the touchscreen, but I'm just worried that my phone will suffer a NAND flash breakdown (after that whole kefuffle in the news) or a malfunctioning CPU while in a rooted state.
But then I think, well if the NAND flash or CPU completely dies, will THEY even be able to tell if the phone is rooted? I mean sure they have tools where they can rip the flash out of the mobo and read it and see if it's rooted, but to do all that would cost them labour hours. I would imagine if I sent back a rooted phone with just a broken camera, they would turn on the phone and see the big "THIS PHONE IS ROOTED!!!" message and refuse my warranty, but if I can turn my phone on, I will unroot it before I send it in for a broken camera. But if the phone CANT turn on, would they really bother with all those low-level hardware tools to try and fix my phone and see if its rooted? Wouldn't they just send me a new phone, and possibly try and refurbish my broken one to resell, without ever noticing that its rooted?
Depends on what your issue. Most of the buttons on my D2 stopped working and I had to send it in for warranty. Had to sbf and wipe and then it was fine. VZ has additional "root counter" features, but as you aren't using their device the standard unroot procedures should be fine. I think they take care of the on-board root counter.
If your phone is completely unusable then you're just out back. Obviously you can't take care of what you need to do if the phone isn't functioning at all. That said, depending on the damage they might not even be able to check for root anyway, and they just might not care. Also depends on your carrier's policies.
Honestly i don't recomend rooting ur phone on the the warranty period
I have a nexus 5 rooted with stock rom and kernel and stock recovery+ xposed+GravityBox and some other xposed modules.
this happened sunday and again today.
I unlocked the screen and then the screen looked like that:
even on reboot the screen still was with the pixel snow
and after a few minutes of locking and unlocking repeatedly the screen turned OK again.
couldn't find a lot of information online.
does anyone knows why has this happened?
has someone experienced this kind of failure?
any advice?
thanks.
It's a hardware failure. Most probably the screen or the Flex cable went bad. It can only be solved by replacing it.
Definitely a hardware fault.... Had exactly the same screen on my n86 when the repair guyz told me that flex cable was damaged...
thanks..
the problem is I bought the phone on ebay and had it sent to my uncle who was in the states for a business trip and then he brought it to me when he finished his trip.
I'm not from the US so I don't know who should I complain to :\
sending it back to the US and **** will take a lot of time and probably money
rozin said:
thanks..
the problem is I bought the phone on ebay and had it sent to my uncle who was in the states for a business trip and then he brought it to me when he finished his trip.
I'm not from the US so I don't know who should I complain to :\
sending it back to the US and **** will take a lot of time and probably money
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Totally depends on the device's IMEI. If the IMEI if not of the country you're residing in, warranty goes out of the window. In any case, you need to send it in to get it fixed whether it's under warranty or not.
Good Luck :good:
vin4yak said:
Totally depends on the device's IMEI. If the IMEI if not of the country you're residing in, warranty goes out of the window. In any case, you need to send it in to get it fixed whether it's under warranty or not.
Good Luck :good:
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Changing the flex cable won't cost alot...
If the screen is damaged (i hope its not) it will hurt...
So best is to get it done from local lg service center ..as u have no warranty by any means
Wrong post quoted
I am going to send my unlocked rooted (but stock ROM) phone to Sony repair centre because of a yellow tinted spot on the screen.
The yellow spot is near the charger contact and a Internet search reveals this as a common problem with the glue turning yellow due to overheating.
However, my question is, would Sony accept my warranty claim with a unlocked bootloader. I will wipe the root and return the phone to stock before I send it, but i can not change the bootloader stat (DRM key).
emgluon said:
I am going to send my unlocked rooted (but stock ROM) phone to Sony repair centre because of a yellow tinted spot on the screen.
The yellow spot is near the charger contact and a Internet search reveals this as a common problem with the glue turning yellow due to overheating.
However, my question is, would Sony accept my warranty claim with a unlocked bootloader. I will wipe the root and return the phone to stock before I send it, but i can not change the bootloader stat (DRM key).
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This is Sony official stance on warranty and unlocking the bootloader. In practice this means that once you unlock the bootloader they no longer have to honour your warranty. If your screen discolourment is due to overheating (As you suggest) I suspect that Sony will claim a custom kernel with overclocking could have done this, hence they will not honour the warranty
Voiding the warranty
If you unlock the boot loader, you may void the warranty of your device and/or any warranty from your operator. See your device’s warranty statement for details. Additionally, due to the modified device software, Sony’s repair network will likely have to replace key components before it can properly test, repair and verify your device using our repair tools and software. Consequently, if Sony performs a warranty repair, Sony will likely charge you a significant service fee for the additional costs caused by your modification of the software.
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Source
I gave up having the yellow lines fixed, it's more to much pressure on the screens causing the issue. Had mine fixed honestly 7x
Sent from my D6653 using Tapatalk
Hello Everyone, I am Extremely new to posting on XDA so I am not sure if there is a standard or not. Basically The Problem I am having is that the Screen randomly turns black and does not turn back on unless connected to the charger for about a minute. I know that the phone does not die as both the digitizer and speaker continue to function. I have Tried:
-Software Initialization in SmartSwitch
-Factory Reset in Settings
-Factory Reset through Recovery Menu
-Odin reset Image 5.1.1 and 6.0.1
I also can not turn it into the Samsung Service Center as I already replaced the back of the phone in attempt to reseat the lcd/digitizer cable. If Anyone has any experience or insight into this I would fully Appreciate it. Thank You.
mrunlockedtech said:
Hello Everyone, I am Extremely new to posting on XDA so I am not sure if there is a standard or not. Basically The Problem I am having is that the Screen randomly turns black and does not turn back on unless connected to the charger for about a minute. I know that the phone does not die as both the digitizer and speaker continue to function. I have Tried:
-Software Initialization in SmartSwitch
-Factory Reset in Settings
-Factory Reset through Recovery Menu
-Odin reset Image 5.1.1 and 6.0.1
I also can not turn it into the Samsung Service Center as I already replaced the back of the phone in attempt to reseat the lcd/digitizer cable. If Anyone has any experience or insight into this I would fully Appreciate it. Thank You.
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Does your phone function 100% as designed (i.e. are you able to use your phone) while it is turned on or does your phone gets frozen?
Is your phone still under warranty? If your phone is still under warrant call or online chat with support and get a shipping label and send it for repairs. There is no need to inform the support about what happen to your phone before. If support determines that your warranty is void they will provide a quote to repair your phone. Also you can dispute the claim that your warranty is void. If you decide not to repair the phone they will ship it back to you for free. So you have nothing to lose but a lot to gain by send your phone for repairs under warrant.
I observe that many members post questions but seems to bee too busy don't care to provide an update in this forum once the issue is resolved. Hence kindly update us of your progress as it will expand our collective knowledge.
This seems to be a common problem and it a known main board defect. I have a similar issue and I have to send for repair after I return to the US from my vacation.
Update-June 19,2016
utsc said:
Does your phone function 100% as designed (i.e. are you able to use your phone) while it is turned on or does your phone gets frozen?
Is your phone still under warranty? If your phone is still under warrant call or online chat with support and get a shipping label and send it for repairs. There is no need to inform the support about what happen to your phone before. If support determines that your warranty is void they will provide a quote to repair your phone. Also you can dispute the claim that your warranty is void. If you decide not to repair the phone they will ship it back to you for free. So you have nothing to lose but a lot to gain by send your phone for repairs under warrant.
I observe that many members post questions but seems to bee too busy don't care to provide an update in this forum once the issue is resolved. Hence kindly update us of your progress as it will expand our collective knowledge.
This seems to be a common problem and it a known main board defect. I have a similar issue and I have to send for repair after I return to the US from my vacation.
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Okay so I retried updating it without a reset within smartswitch and so far it hasn't turned off. Also If I did want to Ship the Phone, Will they accept warranty if there is a small crack in the bottom right of the back glass. BTW Thanks you for the reply.
mrunlockedtech said:
Okay so I retried updating it without a reset within smartswitch and so far it hasn't turned off. Also If I did want to Ship the Phone, Will they accept warranty if there is a small crack in the bottom right of the back glass. BTW Thanks you for the reply.
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In my opinion that should not void warranty (not a water damage - you could always claim that you're phone fell).
As I said if the repairs are not covered under warranty they will give you a ridiculousness high quote to repair it out of warranty and you could decline and they will ship it back to you at no cost to you. So on the downside you have nothing to lose and you will get back your phone as is but on the upside you might get lucky and get it fixed for fee
utsc said:
In my opinion that should not void warranty (not a water damage - you could always claim that you're phone fell).
As I said if the repairs are not covered under warranty they will give you a ridiculousness high quote to repair it out of warranty and you could decline and they will ship it back to you at no cost to you. So on the downside you have nothing to lose and you will get back your phone as is but on the upside you might get lucky and get it fixed for fee
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Okay so It worked for a couple of days ,but again did the same thing. I guess I jinxed It. I am in the process of opening a ticket on live chat
mrunlockedtech said:
Okay so It worked for a couple of days ,but again did the same thing. I guess I jinxed It. I am in the process of opening a ticket on live chat
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Update(June 21, 2016)- Samsung Gave a Free Label For UPS 2nd Day Air A.M. The service center they are shipping it to is only about 15 minutes away, but I am just going to utilize the label.
mrunlockedtech said:
Update(June 21, 2016)- Samsung Gave a Free Label For UPS 2nd Day Air A.M. The service center they are shipping it to is only about 15 minutes away, but I am just going to utilize the label.
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Ok so they had my phone since Friday, but said they received it Monday. I found out today that the back glass did cause it to not be in warranty. Fortunately, they have already sent it back to me and it should be back tomorrow. Hopefully they tried some software trick and it fixed it. Fingers crossed!
Ok so They gave me a free box with some packaging(samsung). Looks like they didn't even touch the phone as it was not factory reset.