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My HTC Desire stopped working for the third time in 2 years but HTC wont repair it. It was intermittent at first, sometimes it booted, sometimes it didn't. I went to do a factory reset using the power and volume buttons and MAY have accidently selected the wrong option thereby possibly bricking it, I'm not sure.
Anyway I bought a new battery to see if that was the problem but it made no difference.
Is there any way around a "bricked" phone please?
So my phone has now been useless for two weeks. I can't even understand the problem. It started running ViperXL 3.2.4 and Elemental X 4.something. All with stock voltages. Then randomly, my phone wouldn't turn on. No red light would come on when charging, button combos didn't do anything. But if I left it sitting for a day it would eventually turn back on with a dead battery. I got rid of the ROM completely and went to 4.2.2 AOKP. The same exact thing happened, except worse. It seems to not respond to anything for two days now. I finally was able to get it responding enough to RUU to stock. I immediately unlocked the bootloader and then after rebooting -- dead again. So now my phone is sitting dead, waiting for it to respond so I can put it back to stock and just leave it there.
I'm stumped, I have absolutely no idea what's going wrong and I need some help. Thanks for any advice
Sounds like something is going on such as a hardware fault... Maybe a bad battery...does anything show up when you plug into the computer
Only when it starts becoming active and button combos semi work and the LED turns on when charging
Sent from my Nexus 7 using xda app-developers app
you do know overclocking will eventually kill your phone right? same as overclocking a computer.
Yes, but I have only overclocked by 200mhz. That takes the life of the CPU from 7 to 5 years. That is not what is causing this
Using the wall charger (no USB to computer) to charge, right? If so, and since its acted like this across ROMs and after RUU, I agree its sounding like a hardware failure.
This phone has some defect with power management that has plagued people to various degrees from the beginning. Other people have seen their phones die in similar fashions.
Sounds like you're ready for a warranty claim.
Well... HTC One X running 3.2.7 > OTA update to 3.2.8... S-On, factory unlocked.
Has been running fine for 2 months or so now I believe. Today battery went to 0. Which has happened once or twice before. Plugged it in and the orange notification light was flashing (charging, but not usable yet). After an hour or so I held the power button to turn it on and the orange flashing light turned off. And now the phone won't turn on at all. Have still had it plugged in and try to turn on, hold bottom/both volume buttons while holding power... Hold power for 30+ seconds so as to allow it to completely force shutdown... and nothing. No orange flashing light, no screen on, no vibrate, nothing. When plugged in to my PC and I hold the power button for 10 sec it makes the "driver not found" sound. I have HTC USB drivers.
What the f*** happened?
Edit : After unplugging, the orange light now goes, off, on, off, on off (on for 1 second, off for 1 second).... forever.
Going to leave it charging overnight. **** better not be ****ing dead because it's off contract and I don't have the ****ing money to replace a phone because hitting 0% battery caused ****ing death.
Sounds like you're talking about the international one X. Wrong forum partner.
Sent from my One X using xda app-developers app
exad said:
Sounds like you're talking about the international one X. Wrong forum partner.
Sent from my One X using xda app-developers app
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What? Viper 3.2.8 is for the evita.
If it won't come on you may have been hit with the bug that quite a few others have experienced here where the phone bricks when the battery goes completely dead. If it's still under warranty I would suggest sending it back to HTC and they will probably give you a new phone. Or send it to mobile tech videos and they'll jtag it for about $60.
Sent from Xparent Red using my Venomized Evita
Oh lol I didnt see him mention viper. My bad
Sent from my Sony Tablet S using xda app-developers app
imranh101 said:
better not be ****ing dead because it's off contract
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Doesn't matter. It's still under warranty. The phone isn't old enough to be out of warranty yet, it's release date was barely 1 year ago. I'm pretty sure the warranty is 2 years. They also can't void your warranty for running a custom ROM either, unless they can prove the ROM cause the failure which it doesn't sound like it did in your case. I'm pretty sure that holds true in the U.K., and definitely the U.S. The Magnuson Moss act is a powerful tool.
There aren't too many things (software wise) you can do to break this phone to the point where you need HTC to fix it. I, unfortunately, just did one of them to my phone. I'm praying repair is as nice as the support people. They were all awesome, although they wouldn't quote me a repair price even though I told them exactly what was wrong with it and how I broke it.
This is a known bug and has happened to bone stock phones. If you can't revive it, you should get a warranty replacement.
RainWind said:
Doesn't matter. It's still under warranty. The phone isn't old enough to be out of warranty yet, it's release date was barely 1 year ago. I'm pretty sure the warranty is 2 years.
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Warranty is 1 year. But you are correct, unless the OP bought his right after release, it would be barely over a year old. Any more recent than that, and he is still good.
Keep the phone on the wall charger (not charging over computer's USB port) overnight, and see if that helps. This usually does the trick with the random power drops some of us have seen on this device.
After leaving it charging all night it turns on. However it constantly either freezes and reboots at the splashscreen or just shows the HTC white screen for minutes on end. Got it to boot in to recovery and did factory reset. Got it to boot up and during set up after choosing my WiFi and inputting password then hitting next it rebooted again.
Now what?
imranh101 said:
After leaving it charging all night it turns on. However it constantly either freezes and reboots at the splashscreen or just shows the HTC white screen for minutes on end. Got it to boot in to recovery and did factory reset. Got it to boot up and during set up after choosing my WiFi and inputting password then hitting next it rebooted again.
Now what?
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Try upping the voltage on the CPU using Kernel tuner, the CPU might have been a tad bit fried and needs a little more juice to run
-Sugardaddy
Arrow44 said:
Try upping the voltage on the CPU using Kernel tuner, the CPU might have been a tad bit fried and needs a little more juice to run
-Sugardaddy
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Phone won't even turn on. This poses 2 problems.
1. I can't flash kernel or change voltages or anything.
2. Since the sticker fell off the back of my phone, I can't retrieve my IMEI number. Now what the hell do I do?
imranh101 said:
Phone won't even turn on. This poses 2 problems.
1. I can't flash kernel or change voltages or anything.
2. Since the sticker fell off the back of my phone, I can't retrieve my IMEI number. Now what the hell do I do?
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Pray
Was able to get my IMEI by going to the site where I bought my unlock code and logging in and checking purchases. Will this be enough for the repair people or will they need the sticker on the back to verify something? I emailed HTC and am awaiting response.
Okay latest update. I called HTC and for some stupid reason said I bought the phone used and they said they cant repair it then. I'll call back tomorrow and NOT tell them that.
In the mean time. I actually plugged it in and it turned on. First time got to HTC whitescreen then shut off. Second time got to the Viper XL splashscreen and then shut off.
Any chance this is still fixable?
I'm having the same issue. Left my phone unplugged when I went to bed last night, it had around 60% left. Woke this morning to find it completely dead and no light when I plug it in to indicate charging. Luckily I just got this in Nov or Dec so I should be able to get it replaced.
Hey guys,
I can't believe what happened to my phone. It was working perfectly up until a few hours ago.
I tried flashing ElementalX v8 which I have been running for months with no issues, as I wanted to change some of the settings. After the flash, it showed it was successful, but there was also another line similar to "E: cannot mount partition". Can't remember exactly. I went to wipe cache and dalvic manually as I always do, then saw a few more lines that looked similar to that, then after tapping Reboot the System, my phone powered off and hasn't worked since. The battery was at 21% and plugged in at the time, which I suppose is risky, but i've never had a prob before. I flash ROMs. radios and kernels a lot.
My phone will literally not do anything at all right now. The LED isn't even on while it's plugged in to it's wall charger, it won't vibrate, flash anything on the screen. Absolutely nothing
I have tried holding power button for up to a minute while plugged in and unplugged, and also, held volume down and power for up to a minute while plugged in and unplugged.
When I connect it to my PC, it shows a device with a driver error "qhsusb_dload". From my research, it seems that I will need to send it for JTAG service or try the steps in the "unbrick evita" thread, which I will, after leaving it plugged in overnight.
I would like to know:
Can I resolve this by purchasing a used Logic board, either from the AT&T or International version?
Can a replacement battery resolve this? A friend has the same phone with a broken LCD that he's scrapping
Is there any possibility it will start working again if it was just left plugged in for hours?
I am in Jamaica and this is a really sticky situation for me. I can't even get a phone out here to use a MicroSIM :-/
I'd appreciate any help at all. Thanks
Firstly, it is the HTC One X (Endeavoru) or the HTC One XL / at&t One X (Evita)? Where did you download the kernel?
I think you are one of the very rare and unlucky people whose phone has bricked for no apparent reason. A battery will not fix it because your partitions are screwed. The only options you have see these:
1. Leave the phone connected to a charger overnight (or at least eight hours) and try to power it on again. This option only has a very slim chance of working.
2. Replace the motherboard.
3. Jtag repair.
Sent from my Evita
timmaaa said:
Firstly, it is the HTC One X (Endeavoru) or the HTC One XL / at&t One X (Evita)? Where did you download the kernel?
I think you are one of the very rare and unlucky people whose phone has bricked for no apparent reason. A battery will not fix it because your partitions are screwed. The only options you have see these:
1. Leave the phone connected to a charger overnight (or at least eight hours) and try to power it on again. This option only has a very slim chance of working.
2. Replace the motherboard.
3. Jtag repair.
Sent from my Evita
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Thank you for the reply.
I have the AT&T One X 16GB Model. The Kernel I has was from these forums as well, which I used numerous times before. I just wanted to flas it again to change the settings so the kernel file itself has been on my phone for quite a while now.
Is this the only part i'll need to get?: http://www.ebay.com/itm/ATT-HTC-One...e_Replacement_Parts_Tools&hash=item4d1859d891
I will still attempt the guides here: http://forum.xda-developers.com/showthread.php?t=1966850 and here http://forum.xda-developers.com/showthread.php?t=2226445
That looks like the right part to be, except that it's a 32gb model, which I don't think would be a problem. It's definitely worth trying this unbricking methods, but successful attempts are pretty rare. I think you're about the third person I've seen brick after flashing the Elemental kernel.
Sent from my Evita
badbwoydes said:
Can a replacement battery resolve this? A friend has the same phone with a broken LCD that he's scrapping
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Its not a battery issue. As timmaaa mentioned, something went wrong with the flash (as it has happened to a couple others). JTAG is probably your best bet, or replacing the board.
This probably wont help but I had a bad flash of twrp not long ago. Flashed the recovery and the phone died on reboot. I hooked it up to the computer and i got "qhsusb_dload" in device manager. I thought it was bricked for sure. Anyway while i was trying different things, I held the power button on for a long time and it started up again. It didn't have a recovery but i flashed 2.6.3 again and it has been fine ever since. Thinking that i was one of the lucky ones though. I guess you have already tried that though.
falcon66 said:
This probably wont help but I had a bad flash of twrp not long ago. Flashed the recovery and the phone died on reboot. I hooked it up to the computer and i got "qhsusb_dload" in device manager. I thought it was bricked for sure. Anyway while i was trying different things, I held the power button on for a long time and it started up again. It didn't have a recovery but i flashed 2.6.3 again and it has been fine ever since. Thinking that i was one of the lucky ones though. I guess you have already tried that though.
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Hi. When you said died on reboot, do you mean you chose the option for it to reboot then it never turned back on? Mine is literally and totally dead. It does absolutely nothing and when it's plugged in to my PC it shows "qhsusb_dload"
How long did you hold the power button? I've held mine for about 3 minutes now.
badbwoydes said:
Hi. When you said died on reboot, do you mean you chose the option for it to reboot then it never turned back on? Mine is literally and totally dead. It does absolutely nothing and when it's plugged in to my PC it shows "qhsusb_dload"
How long did you hold the power button? I've held mine for about 3 minutes now.
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It was less that 3 minutes. I flashed the recovery in fastboot, rebooted and it didn't start. No led when plugged into the charger. Showed "qhsusb_dload" in the my computer's device manager. It was just dead. It was the right recovery for the phone, just the modified 2.6.3 version for 4.4.2 roms. After I got it going again, I flashed the normal version. I have since flashed the modified one again and it was fine. I don't really know why it happened.
Hi, I know there's some threads about this already, but they don't seem to answer my problem.
Okay so my AT&T HTC One XL won't turn on
Here is what happened. I was watching a video on youtube with the phone charging from the outlet and all of a sudden it shuts off. I'm on a custom rom so I just figured it crashed. That or it shut off because I remember the phone being kind of hot. Either way I was able to turn it on again without any problems and the battery was at 20%. I started using it normally for a while and then it shut off again. This time it didn't and hasn't turned on again
When I plug it in to the wall charger no led lights, light up and when I try Power + Volume Down to turn it on nothing happens either. I did notice though that when I plug it into my PC it recognizes it (makes the usb connecting noise), but then it immediately disconnects and continues to make the disconnecting noise.
So is there any way possible to revive this phone or do I have to replace the battery or motherboard or something?
P.S. I was on KarbonKat v1.0-4, stock kernel, hboot 2.14, S-Off and I did not perform any rooting or flashing of any kind when this happened.
You might just be experiencing a power management bug. Plug the phone into an AC charger and leave it connected for eight hours or so (don't be tempted to touch it), try to power it on using the normal method, and with the volume down + power button combo, try both of those methods with and without the device connected to the charger. If you can't revive it then chances are you have a brick. But, I'd connect it again and leave it for a day or so and try again.
Sent from my Evita
Could he also utilize safe mode? To see where his issues are ?
Sent from my Inspire 4G using Tapatalk
If the phone won't boot I don't see how that will work though. Usually if you can get the device to boot after this it'll be fine.
Sent from my Evita
mudcat242000 said:
Hi, I know there's some threads about this already, but they don't seem to answer my problem.
Okay so my AT&T HTC One XL won't turn on
Here is what happened. I was watching a video on youtube with the phone charging from the outlet and all of a sudden it shuts off. I'm on a custom rom so I just figured it crashed. That or it shut off because I remember the phone being kind of hot. Either way I was able to turn it on again without any problems and the battery was at 20%. I started using it normally for a while and then it shut off again. This time it didn't and hasn't turned on again
When I plug it in to the wall charger no led lights, light up and when I try Power + Volume Down to turn it on nothing happens either. I did notice though that when I plug it into my PC it recognizes it (makes the usb connecting noise), but then it immediately disconnects and continues to make the disconnecting noise.
So is there any way possible to revive this phone or do I have to replace the battery or motherboard or something?
P.S. I was on KarbonKat v1.0-4, stock kernel, hboot 2.14, S-Off and I did not perform any rooting or flashing of any kind when this happened.
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You can find my thread from a little over a month ago in this section but I experienced a similar thing and well it's fatal I bought a battery and tried that but it didn't help, it's currently in the hands of datarecovery.com who are looking at it before giving me a quote to get everything off of it. I don't want to give you false hope but odds are it's toast and it seems like something that's happening more often with the XL now that it's closing in on 2 years for most people.
I read that it could because faulty power button.
Sent from my Inspire 4G using Tapatalk
timmaaa said:
You might just be experiencing a power management bug. Plug the phone into an AC charger and leave it connected for eight hours or so (don't be tempted to touch it), try to power it on using the normal method, and with the volume down + power button combo, try both of those methods with and without the device connected to the charger. If you can't revive it then chances are you have a brick. But, I'd connect it again and leave it for a day or so and try again.
Sent from my Evita
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I tried this and unfortunately it didn't work.
I also doubt it is a power button issue because when i plug it into my PC and hold the power button it makes the usb connected noise.
I think it's safe to say that I have a new paperweight. I would just like to know if there's any guess that could be made as to why my phone died (ex: battery, motherboard, etc.) and how the PC detects it if its supposedly dead.
mudcat242000 said:
I tried this and unfortunately it didn't work.
I also doubt it is a power button issue because when i plug it into my PC and hold the power button it makes the usb connected noise.
I think it's safe to say that I have a new paperweight. I would just like to know if there's any guess that could be made as to why my phone died (ex: battery, motherboard, etc.) and how the PC detects it if its supposedly dead.
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Your phone is possibly not completely dead, you might be able to get a jtag repair done on it. It's definitely worth a try, especially seeing that you still get the connection sound when you hook it up to your PC.
Sent from my Evita
Why is it that no one here ever suggests sending the phone to HTC? My phone bricked once (QHSUSB_DLOAD); I contacted HTC and told them my phone shut off and wouldn't come back on, which was the honest truth and seems to be your problem, and they fixed it for free (I had to pay for shipping.) Other users here have reported similar outcomes from contacting HTC, all with unlocked bootloaders. Before shelling out for JTAG I'd definitely recommend contacting HTC.
nem1yan said:
Why is it that no one here ever suggests sending the phone to HTC? My phone bricked once (QHSUSB_DLOAD); I contacted HTC and told them my phone shut off and wouldn't come back on, which was the honest truth and seems to be your problem, and they fixed it for free (I had to pay for shipping.) Other users here have reported similar outcomes from contacting HTC, all with unlocked bootloaders. Before shelling out for JTAG I'd definitely recommend contacting HTC.
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HTC routinely charge $200 for a motherboard replacement on devices that have been modified. Plus, the vast majority of Evitas are out of their warranty period now.
Sent from my Evita
http://forum.xda-developers.com/showthread.php?t=2071358&highlight=wip
http://forum.xda-developers.com/showthread.php?t=1651149
http://forum.xda-developers.com/showthread.php?t=2319085
Call and ask first. As with others and myself, HTC has fixed devices that were outside of the warranty (both due to time and unlocked bootloader) at no cost to the owners. At worst they'll tell you it's outside of the warranty, or you'll have spent $5 in shipping for them to tell you that they can either send it back to you, or replace it for the ~$200 timmaaa has suggested.
It's definitely worth a try.
Sent from my Evita
timmaaa said:
It's definitely worth a try.
Sent from my Evita
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I called last month and it was min $90 and nothing would be backed up all data would be wiped.
@mudcat. If you have HTC repair it ,could you ask the RMA team what exactly what your issue was, and then post here their answer? We would appreciate it.
Thanks
marknoll said:
@mudcat. If you have HTC repair it ,could you ask the RMA team what exactly what your issue was, and then post here their answer? We would appreciate it.
Thanks
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I will definitely do that for you.
Thank you to everyone for all the help. I will contact HTC and see what they can do for me and keep you all posted.
Is there a specific HTC repair website that I go to or do I just call their number?
HTC.com
mudcat242000 said:
I will definitely do that for you.
Thank you to everyone for all the help. I will contact HTC and see what they can do for me and keep you all posted.
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Very interested to hear what they say, please update when possible
Any update?