My 4 year old got hold of my phone and after many login attemps the phone locked up. I was prompted to login with my google acct which never worked. I then did the power button and volume up/down keys thing and did a factory reset.
I am able to boot, I see a Motorola logo large red dot, then for 2 seconds i see the android man green robot and immediately get to the home/main screen showing date and time and the emergency call button. no other buttons hard/soft work after this except the power button. if i touch the emergency call button i can see the number entry screen and enter numbers and the return softkey brings me back to the main screen and nothing else.
I use the device as a "tablet" at home via wi-fi to my router and it does NOT have a SIM card. the phone is unlocked from when i purchased it 5 months ago and has worked flawlessly for what i wanted to use it for.
Can anyone help me restore it to full functionality beyond the main home screen?
phone has a sd micro card in it but wifi widget on the main screen shows a "?" on it. i do not have a windows pc, only ubuntu. any help will be much appreciated. i have a usb cable as well to connect to my computer but ubuntu does not recognize the phone
KimodoDragon said:
My 4 year old got hold of my phone and after many login attemps the phone locked up. I was prompted to login with my google acct which never worked. I then did the power button and volume up/down keys thing and did a factory reset.
I am able to boot, I see a Motorola logo large red dot, then for 2 seconds i see the android man green robot and immediately get to the home/main screen showing date and time and the emergency call button. no other buttons hard/soft work after this except the power button. if i touch the emergency call button i can see the number entry screen and enter numbers and the return softkey brings me back to the main screen and nothing else.
I use the device as a "tablet" at home via wi-fi to my router and it does NOT have a SIM card. the phone is unlocked from when i purchased it 5 months ago and has worked flawlessly for what i wanted to use it for.
Can anyone help me restore it to full functionality beyond the main home screen?
phone has a sd micro card in it but wifi widget on the main screen shows a "?" on it. i do not have a windows pc, only ubuntu. any help will be much appreciated. i have a usb cable as well to connect to my computer but ubuntu does not recognize the phone
Click to expand...
Click to collapse
If you haven't already, install the Motorola drivers and RSD lite to your PC, and flash the FXZ that is appropriate for your phone model. To get into fastboot mode, power down the phone then press and hold both volume buttons then press and hold the power button (while still holding the volume keys) for a few seconds. When you release them you'll see a list of available boot modes. Using the volume down button move down to highlight "AP Fastboot" and select using the volume up key then plug the phone into the PC with a USB cable. Open RSD lite and navigate to where you unzipped the FXZ and select the XML that has a name that starts with something like "inline flashing". If your phone is an AT&T model, only use the FXZ found here:
http://forum.xda-developers.com/showthread.php?t=1961310
For any other phone model, look here:
http://forum.xda-developers.com/showthread.php?t=1934874
Brought to you but time and relative dimensions in space.
1BadWolf said:
If you haven't already, install the Motorola drivers and RSD lite to your PC, and flash the FXZ that is appropriate for your phone model. To get into fastboot mode, power down the phone then press and hold both volume buttons then press and hold the power button (while still holding the volume keys) for a few seconds. When you release them you'll see a list of available boot modes. Using the volume down button move down to highlight "AP Fastboot" and select using the volume up key then plug the phone into the PC with a USB cable. Open RSD lite and navigate to where you unzipped the FXZ and select the XML that has a name that starts with something like "inline flashing". If your phone is an AT&T model, only use the FXZ found here:
http://forum.xda-developers.com/showthread.php?t=1961310
For any other phone model, look here:
http://forum.xda-developers.com/showthread.php?t=1934874
Brought to you but time and relative dimensions in space.
Click to expand...
Click to collapse
RSD lite? motorola drivers? where can i find such...
totally new to all this stuff. all i know is i have an atrix2 (MB865 motorola) and has the at&t logo on it
KimodoDragon said:
RSD lite? motorola drivers? where can i find such...
totally new to all this stuff. all i know is i have an atrix2 (MB865 motorola) and has the at&t logo on it
Click to expand...
Click to collapse
Google works great for finding stuff.
Sent from my MB865 using Tapatalk 2
KimodoDragon said:
RSD lite? motorola drivers? where can i find such...
totally new to all this stuff. all i know is i have an atrix2 (MB865 motorola) and has the at&t logo on it
Click to expand...
Click to collapse
Motorola drivers can be found on the Motorola website. Just search Google for RSD lite. Your phone is an AT&T model so use the FXZ in the first link I gave you in my first post.
Edit: here's a great guide that should be helpful to you:
http://forum.xda-developers.com/showthread.php?t=1909319
Brought to you by time and relative dimensions in space.
1BadWolf said:
Motorola drivers can be found on the Motorola website. Just search Google for RSD lite. Your phone is an AT&T model so use the FXZ in the first link I gave you in my first post.
Edit: here's a great guide that should be helpful to you:
http://forum.xda-developers.com/showthread.php?t=1909319
Brought to you by time and relative dimensions in space.
Click to expand...
Click to collapse
was able to flash yesterday using inline_xxx.xml. but afterwards the phone did exactly the same thing as before. in short, 4 hours of time downloading tools and files and flashing, for nothing. still stuck at the main page with only emergency calls feature working.
Am i supposed to insert a SIM? like i said at the beginning, i don't have a sim for this phone. it is an unlocked former at&t phone.
any other help will be appreciated
KimodoDragon said:
was able to flash yesterday using inline_xxx.xml. but afterwards the phone did exactly the same thing as before. in short, 4 hours of time downloading tools and files and flashing, for nothing. still stuck at the main page with only emergency calls feature working.
Am i supposed to insert a SIM? like i said at the beginning, i don't have a sim for this phone. it is an unlocked former at&t phone.
any other help will be appreciated
Click to expand...
Click to collapse
Try booting the phone in "safe" mode. If you don't know how to do that search here in the A2 form, the instructions to that have been posted numerous times. You will have to resetup everything since you did a reset and an fxz, including your WiFi connection settings.
Also for future info, I posted a a script to flash the fxz with a shell script, it is in the development section.
Related
Hi everyone,
INTRO:
So the power button on my Nexus S broke. No big deal, I remapped it to the search button and used the volume rocker to wake the device; an option that was embedded in Cyanogenmod9.
Then I upgraded to CM10... since I did that on top of CM9, my volume rocker option was still enabled, but the option is no longer in CM10's GUI.
I had some annoying issue and thought maybe I should wipe my phone; which I did.
Sadly, I realized that my "wake using volume rocker" option was no longer enabled, and there is no GUI to turn it back on.
I then found a .zip package that was supposed to enable the option but, I guess I went too fast, now my phone is stuck on a bootloop.
THE PROBLEM:
Since my power button is broken, I cannot navigate in the fastboot menu to recovery and fix the ROM.
Worst, since the power button is somehow shorted (i.e.: it powers on automatically when I insert the battery) Fastboot is not working properly and my PC never sees my phone, so you can forget about fastboot boot recovery.img
So: boot loop, power button broke, no recovery, no fastboot. =(
I searched quite a bit and found out you could get the Nexus S in download mode and get it to work with ODIN using a USB JIG.
I made myself such a JIG and successfully put the phone in some kind of download mode where my PC sees it, fastboot devices yields nothing *but* ODIN sees the phone!
So a glimmer of hope except for the fact that finding the .tar files for the Nexus S seems impossible...
Thoughts? Suggestion? TIA!
Francis // XC3N
Oh BTW:
-Yes I saw the other posts, but none of them mention the odin files
-Yes, I know fastboot is better; but it's not working and:
-No, I can't see the device on 3 different PCs using 3 different OSes and 3 Different cables when in fastboot mode
I mean by that last line that *nothing* shows in device manager in Win7 or XP and *nothing* shows in lsusb on ubuntu
So unless someone has an idea it looks like Download mode is the only way my PC sees my phone...
My power button done the same thing, I googled around and found a solution that worked for me.
It's somewhere here on xda but I don't got the link, basically everytime I booted into the bootloader I couldn't move the cursor with the volume button because the phone thought I was holding the power button, so I carefully tapped the casing around the power button and rebooted the bootloader and eventually I had control, it took 5-6 attempts to get it going but it did fix the power button for me.
I think it's something to do with the micro switches giving out after a certain number of uses.
Also it started screwing about recently so I just blew into the casing through the power button and it's behaved ever since.
In short, tap it until it works, once you have control of fastboot plug the usb in and your pc should detect it
Hope this helps, Good Luck
Sent from my U20i using xda app-developers app
Muckyfox said:
My power button done the same thing, I googled around and found a solution that worked for me.
It's somewhere here on xda but I don't got the link, basically everytime I booted into the bootloader I couldn't move the cursor with the volume button because the phone thought I was holding the power button, so I carefully tapped the casing around the power button and rebooted the bootloader and eventually I had control, it took 5-6 attempts to get it going but it did fix the power button for me.
Also it started screwing about recently so I just blew into the casing through the power button and it's behaved ever since.
Click to expand...
Click to collapse
Hey MuckyFox thanks for your reply!
Unfortunately, that would've worked back when the power button was flimsy and still working once in a while... I did try the tapping thing but really nothing works... the button seems entirely dead and shorted. I guess at this point I might've to bring it in for repair... if the power button isn't broken then I'll be able to easily fix everything in recovery or fastboot. Sucks because I feel like I'm so close to getting it to work without spending money XD I just can't find the files for odin even though they really do seem to exist.
Allright so I found some odin files which were said to work with the i9020a
I flashed them... at some point it said "RESET!" and then odin no longer saw the device. The device is now not booting at all. FML
So this thread is going to end up like every other similar thread: I went and bought a Galaxy Nexus ;P
For posterity, these are the files you shouldn't flash on i9020A:
BOOTLOADER : Bootloader_I9020XXJK1.tar
PDA : PDA_SOJU_GRH78_85442_SIGNED.tar
PHONE:
CSC : CSC_I9020_EUR.tar
My power button started failing over the last couple of days. First when I would set the phone to standby it would ask me if I wanted to switch off the device, then later on it wouldnt respond at all.
Really weird solution - boot into recovery, factory restore, clear dalvik cache, voila, works good as new! (aside from losing all my settings)
Note, I barely managed to get into recovery. The power button fully stopped working halfway through and I had to take the battery out and try it a couple of times.
Oddly, even during this uber-broken phase, the power button would always switch on the device when fully switched off (not just standby) indicating to me that it wasnt just a physical broken connection.
I've mentioned this before, but a full casing for the phone with all the buttons is around $10 on eBay
Sent from my Nexus S using xda app-developers app
XC3N said:
So this thread is going to end up like every other similar thread: I went and bought a Galaxy Nexus ;P
For posterity, these are the files you shouldn't flash on i9020A:
BOOTLOADER : Bootloader_I9020XXJK1.tar
PDA : PDA_SOJU_GRH78_85442_SIGNED.tar
PHONE:
CSC : CSC_I9020_EUR.tar
Click to expand...
Click to collapse
You need stuff for SOJUA, and just the fact CSC has EUR meaning Europe in it would scare the crap out of me. Possible you just flashed stuff meant for i9020T and not i9020A.
In case anybody comes back here, I'm just gonna drop this in.
Hi guys, I don't know if there are similar threads within this section, and have decided to post this thread. It has been long since I have touched my i9003, having migrated to the i9000 itself.
Anyway, here's the thing. This phone got submerged about a year ago in the water (due to my brother's stupidity) and the camera did not function anymore as well as the home button. To make things worse, the phone's warranty was already over when it happened. Back then I was tinkering with using ADB and Odin in order to flash custom ROMs and whatnot, then suddenly, I seemed to have pressed a wrong button of sorts during one of the flashing processes and it landed me on the Android system recovery <3e> screen. Now normally, this would be relatively easy with a working home button, because it would be just a simple press to freedom, but of course, as I have stated before, the button was broken.
I tried at first using ADB, but the PC didn't pickup the device/didn't recognize it. It's also recognized as a CDC Abstract Control Model and not the usual standard USB recognition.
Given the circumstances, would it still be possible to recover and reboot back to at least the home screen?
!n0x said:
Hi guys, I don't know if there are similar threads within this section, and have decided to post this thread. It has been long since I have touched my i9003, having migrated to the i9000 itself.
Anyway, here's the thing. This phone got submerged about a year ago in the water (due to my brother's stupidity) and the camera did not function anymore as well as the home button. To make things worse, the phone's warranty was already over when it happened. Back then I was tinkering with using ADB and Odin in order to flash custom ROMs and whatnot, then suddenly, I seemed to have pressed a wrong button of sorts during one of the flashing processes and it landed me on the Android system recovery <3e> screen. Now normally, this would be relatively easy with a working home button, because it would be just a simple press to freedom, but of course, as I have stated before, the button was broken.
I tried at first using ADB, but the PC didn't pickup the device/didn't recognize it. It's also recognized as a CDC Abstract Control Model and not the usual standard USB recognition.
Given the circumstances, would it still be possible to recover and reboot back to at least the home screen?
Click to expand...
Click to collapse
Just hold the power button till the phone's screen dims out, phone should reboot into Android.
I forgot to state that every time I reboot it via long pressing the power button, it immediately goes to the 3e Recovery.
Looking for a quick fix here as I can't go to the service centre and get a replacement until at least Tuesday, and I need my phone working before then. I'm hoping someone else has had the same problem and can help me out.
My Moto G froze and became unresponsive (while I was refreshing my Gmail inbox) and it would not accept any input. I held down the power button and the power menu opened, however when I tried to power it off, it wouldn't accept my touch input. So obviously the next course of action was to hold down the power button for 10 seconds to force a reboot. The Motorola logo appeared and the phone vibrated... then it did nothing.
I tried this a few times and still nothing happened. I am able to boot into the bootloader, but apart from that, the phone goes only so far into the boot cycle before the screen goes black and does nothing.
Motorola's website suggests that if the Moto G becomes unresponsive, and the regular 10 second reset doesn't work, you should hold the power button for 120 seconds and keep it plugged in to a charger. This didn't work either. As of right now, my phone is just sitting here on my desk with what I would call a 'black screen of death.' Help would be appreciated.
I cannot boot into recovery, I cannot access anything. The phone is stock, unrooted, and running KitKat 4.4.2 without any modifications whatsoever. It's about 5 months old now, so it's still covered by warranty and I don't want to void it.
Narwhal73 said:
Looking for a quick fix here as I can't go to the service centre and get a replacement until at least Tuesday, and I need my phone working before then. I'm hoping someone else has had the same problem and can help me out.
My Moto G froze and became unresponsive (while I was refreshing my Gmail inbox) and it would not accept any input. I held down the power button and the power menu opened, however when I tried to power it off, it wouldn't accept my touch input. So obviously the next course of action was to hold down the power button for 10 seconds to force a reboot. The Motorola logo appeared and the phone vibrated... then it did nothing.
I tried this a few times and still nothing happened. I am able to boot into the bootloader, but apart from that, the phone goes only so far into the boot cycle before the screen goes black and does nothing.
Motorola's website suggests that if the Moto G becomes unresponsive, and the regular 10 second reset doesn't work, you should hold the power button for 120 seconds and keep it plugged in to a charger. This didn't work either. As of right now, my phone is just sitting here on my desk with what I would call a 'black screen of death.' Help would be appreciated.
I cannot boot into recovery, I cannot access anything. The phone is stock, unrooted, and running KitKat 4.4.2 without any modifications whatsoever. It's about 5 months old now, so it's still covered by warranty and I don't want to void it.
Click to expand...
Click to collapse
Can you boot into bootloader mode and use adb command from a pc? If yes, maybe you can try to flash a stock recovery img file via your pc to phone.
echui2014 said:
Can you boot into bootloader mode and use adb command from a pc? If yes, maybe you can try to flash a stock recovery img file via your pc to phone.
Click to expand...
Click to collapse
Would that require unlocking my boot loader though? I don't want to void my warranty, especially considering I did nothing to the phone and it's currently unresponsive.
I am not sure - but my guess is that bootloader needs to be unlocked to install custom recovery to "recover" & backup userdata before flashing the entire original stock firmware; that's usually the first step we see in all those modding guide in different forums online.
How to get into safe mode
www[dot]youtube[dot]com/watch?v=NSHzoSEx8xY
** I am unable to post outside url yet.**
I suppose you can also contact motorola support to see if they can help you recover your data before getting the phone fixed or replaced under their warranty program.
Hello guys, im a total newbie with android/cyanogenmod/recovery etc. so sry for any dumb mistakes.
I have an old Samsung S2 Plus that a friend of mine installed cyanogenmod and some other stuff on some years ago for me.
I think it was Cyanogenmod 12.1 but im not completely sure.
My problem today is that when i boot the phone i get stuck on some bootscreen (the one with the blue cyanogenmod "alien"). Just nothing happens, had it blinking for 1 hour and more just to test it.
I tried getting into any of these recovery modes (searched online for some key combinations), tried a lot of combinations(volume up + power etc. but no recovery is showing up, just always the white samsung galaxy s2 text and the blue alien thingy afterwards. I think back then my friend installed cwrm recovery mode, but again not 100% sure.
Im thankful for every help and sry again for any dumb questions.
No mistake is a dumb mistake, unless youve already made that mistake several times and you repeat it, expecting the outcome to change. The more you mess something up and you fear youve messed up big time, the more you will figure out a way to fix it and gain knowledge.. embrace it..
On most Samsung phones, you have key combinations that are all the same.. very specific how you do it though..
Im going to use keys below, to simplify things a bit
[H] = home button, bottom center of screen
[P] = power button, usually top right edge
= volume up button
[D] = volume down button
If your phone is in boot loop* or not responding to power button, you will first have to completely restart all the system fresh.
* boot loop: an error that cause a device to start to load and at a certain point restarts, and repeats without ever getting past the point of restart
Two ways I know of to manually do it:
- You can take the battery out, and then press and hold power for 30 seconds. Then release power and insert battery.. leaving it in a dead state.. not powering it on, not charging, or even plugged into laptop..
OR
- Press and hold [D] + [P] *ONLY* for 45 secs or until the phone cuts off, careful to not accidentally restart
Once device is in that dead state, use key combos listed below:
..........☆ RECOVERY MODE ☆..........
press and hold
+ [H] + [P]
when the splash logo* appears,
release all of them
*splash logo: the first thing you see when powering on your device. Usually will say like samsung s2 and powered by android. You usually only see it for a few seconds
..........☆ DOWNLOAD OR ODIN MODE ☆..........
press and hold
[D] + [H] + [P]
when you see a blue screen,
quickly release them all.
then it will have instructions
typically to confirm into download mode,
or [D] to cancel and reboot
Straight Talk phones are known to have these taken out, so you cant free the phone from the grasps they have on it..
If those dont work, and your phone isnt straight talk or verizon, you can download these programs to windows OS pc, and they have buttons that will send a call to your device, and put them into download, fastboot, sideload, adb, or even recovery mode.. not all those modes are available on all samsung devices..
ME PERSONALLY, I HAD MOST LUCK WITH "D P TOOLS" AND "WINDROID"
ODIN IS A MUST HAVE IF YOUR GOING TO BE INSTALLING ROMS. ODIN WILL GET YOU BACK TO BONE STOCK FIRMWARE
Stock firmware can be found on multiple sites and here on XDA. Firmware is device specific and android version specific.
Heres a couple of the latest android versions
6.x.x = marshmallow
7.x.x = nougat
8.x.x = oreo
X/// STOCK FIRMWARE LINKS ///X
you would use the model number which can be found under the battery, and android version. since you may not know which one your running. I suggest google search for " your phone model + release date + release specs" that will get you in the ballpark
SAM MOBILE FIRMWARE
https://www.sammobile.com/
UPDATO
http://updato.com/firmware-archive-select-model
X/// ODIN INFO ///X
-- HERE IS A IN DEPTH ODIN TUTORIAL --
https://forum.xda-developers.com/note5/general/guide-odin-flashing-stock-firmwares-t3634256
Thanks to Gr3atGeek for this tutorial
X/// MOBILE TOOLS I MENTIONED ///X
run antivirus!!
-All in one flasher
CANNOT FIND
-D P tools
http://dp-tools.en.lo4d.com/
-Minimal ADB and fastboot
http://minimal-adb-and-fastboot.en.lo4d.com/
-Windroid
1 ) http://windroid-universal-android-toolkit.en.lo4d.com/
2 ) http://windroid-toolkit.en.lo4d.com/
-Android Ultimate
http://android-ultimate-toolbox-pro.en.lo4d.com/
**GENERAL TIPS AND TRICKS**
THESE IVE HAD THE MOST LUCK WITH. IM PRETTY SURE THIS IS THE ACTUAL URLS WHERE I DOWNLOADED ALSO.. NOW SOME WORK WITH THIS PHONE BUT NOT THAT PHONE. SOME WILL WORK WHEN ATTEMPTING TO PUT INTO RECOVERY MODE BUT WONT PUT INTO DOWNLOAD MODE.
**USE OF SOFTWARE HINTS AND SUGGESTIONS*
I HIGHLY SUGGEST NOT TO RUN MORE THAN ONE OF THESE PROGRAMS AT ONCE. SOME USE ADB.EXE AND IVE FOUND MULTIPLE ADB.EXE WILL CAUSE SILENT PROBLEMS.. IF YOUR UNSURE HOW MANY INSTANCES OF ADB.EXE ARE RUNNING, CLICK (CTRL) + (ALT) + (DEL) ALL AT ONCE. THEN CLICK TASK MANAGER. ONCE TASK MANAGER IS LOADED, CLICK THE PROCESSES TAB AND FIND ADB.EXE
** USB TRICKS AND SUGGESTIONS **
USE IF POSSIBLE YOUR ORIGINAL USB CABLE AND DONT USE ONE THAT HAS ANY HINT OF A PROBLEM, USUALLY THE THICKER THE WIRE THE FASTER AND SAFER IT IS.. OEM WORK THE BEST.. AND IF AT ALL POSSIBLE, MINIMIZE THE AMOUNT OF USB PORTS BEING USED TO PREFERABLY JUST THE CHARGER WIRE. SOMETIMES USB 2.0 AND USB 3.0 WILL EFFECT THINGS. DO NOT HAVE MORE THAN ONE PHONE CONNECTED AT A TIME.
GO INTO DEVICE MANAGER AND UPDATE USB DEVICE DRIVERS AND MAKE SURE SAMSUNG DRIVERS ARE UP TO DATE
Hope this has helped.. Sometimes the buttons on a phone will quit working but when you press it, it feels like it worked, made the sound and all.. thats when these programs come in handy.. im guessing you charged your phone until it came on, and when you were trying button combos, the phone was still on. It has to be off first. ADB and fastboot are powerful tools if you know some terminal knowledge, you can also start a shell and usually terminal will tell you if deamon* started successfully or not.. sorry about the mass confusion.. go run around XDA forums just searching and reading and now that youve heard me mention some of the lingo and terms used.. Google search everything.. the resources are there, and i just gave you a good bit of direction.. good luck
*daemon: to be brief, a word that symbolizes a connection between your device and another system
$$ IF IVE HELPED, OR YOU FEEL I MADE AN HONEST ATTEMPT TO HELP, HIT THE THUMBS UP, THATS THE BUTTON FOR "THANKS" HERE IN XDA
IM NOT RESPONSIBLE FOR ANY BROKEN, DAMAGED, OR MYSTERIES THAT HAPPEN TO YOUR DEVICE OR COMPUTER USING ANY INFORMATION OR TOOLS IN THE ABOVE TUTORIAL. BE SAFE
Hello,
Yesterday, while my phone was in idle, it turned off and rebooted on the classic red writing on black screen error.
I realize that there are many bootloader exception topics, but I searched and the only one topic I found was on a polish android forum, which I had to translate and that could not help me.
That because the exceptions may be many but I found that error only once.
The error is:
Code:
Bootloader exception
[RST_STAT = 0x1000000]
Exception: do_handler_sync: DABT_EL1(esr: 0x96000010)
pc: 0x8f0221b4 lr:0x8f022170 sp:0x8f10fe60
Phone is stuck in that screen until the battery dies.
I tried to get into download mode (to flash a new bootloader) but every combination doesn't work, it just turn off the screen and then after 30 seconds - 1 minute it reappears.
I read online that may be a mobo issue.
Is there any way to recover the phone, put it in download mode or at least recover the data there's inside?
Thanks for the support
Also having same issue
Have you managed to find a solution to this? I am having the same issue, and this is the only thread I can find which matches what my phone is doing.
Same as you, I haven't recently done anything to modify the firmware, I woke up this morning to find the exception text, and when rebooting via the Home + Power + Volume Down combination it jumps me straight to the same exception screen with no boot logo.
Hopefully there's some information around that can resolve this, but unfortunately I currently can't find it
Strongo said:
Have you managed to find a solution to this? I am having the same issue, and this is the only thread I can find which matches what my phone is doing.
Same as you, I haven't recently done anything to modify the firmware, I woke up this morning to find the exception text, and when rebooting via the Home + Power + Volume Down combination it jumps me straight to the same exception screen with no boot logo.
Hopefully there's some information around that can resolve this, but unfortunately I currently can't find it
Click to expand...
Click to collapse
No, unfortunately my phone is still stuck on that exception red text (not a single green one like the one i found online).
I bought a cheap USB Jig, trying to force the phone in the download mode but it doesn't work, my guess is that since the phone doesn't actually turn off, it can't "jump-start" on that mode (with the Jig).
Online I found that people just kept pressing the Vol Down + Power + Home and "eventually" (after 100+ tries) the download mode happens, but I doubt that's in my case.
The only solution I could find that could help me in the future is that 1. Phone is dead, eMMC and motherboard cannot start. 2. Since the phone could be (difficultly) tore down, the best bet is that you find a data recovery center (not Samsung since as I found out they don't do data recovery, but they simply change everything giving you a new phone basically or they change the motherboard, so deleting everything) or a data recovery specialist so that you could disassemble the phone, remove the memory, and read the content on a chip reader.
In this case maybe there's a chance to recover the simple data you have (photo, video, music, documents and something else that has a recognizable header) but probably everything else is lost.
I would be more than happy to be proven wrong since I'm not an expert but it's been 2 weeks and I received no answers.
Iztooi said:
Hello,
Yesterday, while my phone was in idle, it turned off and rebooted on the classic red writing on black screen error.
I realize that there are many bootloader exception topics, but I searched and the only one topic I found was on a polish android forum, which I had to translate and that could not help me.
That because the exceptions may be many but I found that error only once.
The error is:
Code:
Bootloader exception
[RST_STAT = 0x1000000]
Exception: do_handler_sync: DABT_EL1(esr: 0x96000010)
pc: 0x8f0221b4 lr:0x8f022170 sp:0x8f10fe60
Phone is stuck in that screen until the battery dies.
I tried to get into download mode (to flash a new bootloader) but every combination doesn't work, it just turn off the screen and then after 30 seconds - 1 minute it reappears.
I read online that may be a mobo issue.
Is there any way to recover the phone, put it in download mode or at least recover the data there's inside?
Thanks for the support
Click to expand...
Click to collapse
Morning.
The way out of this is to flash either the firmware that is on your phone or just the bootloader file (BL) from that firmware. Both options are done via Odin with your phone in download mode. So just to be clear, Download Mode is availble before the phone looks at the boot partition.
So, hold volumedown+home+power (press and hold the power button last in this sequence).
You may notice that your phone won't go into downlaod first time but it should not take more than 3/4 attempts. Do Not release the buttons until Downlaod Mode appears, no matter how many attempts it takes. Keep them pressed the whole time even when it's powering off and on, this is the part people do wrong.
cooltt said:
Morning.
The way out of this is to flash either the firmware that is on your phone or just the bootloader file (BL) from that firmware. Both options are done via Odin with your phone in download mode. So just to be clear, Download Mode is availble before the phone looks at the boot partition.
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Hello,
The idea was to flash something on my phone to restore it, but download mode isn't available for me
So, hold volumedown+home+power (press and hold the power button last in this sequence).
You may notice that your phone won't go into downlaod first time but it should not take more than 3/4 attempts. Do Not release the buttons until Downlaod Mode appears, no matter how many attempts it takes.
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Click to collapse
That's it.
But even if I keep the combination pressed the phone doesn't enter in download mode. Usually (and I've seen a good amount of videos) if you keep volume down + home + power pressed, the phone boots up, then goes into the bootloader exception, then it reboots, then it goes into the exception and so on until it gets to download mode. That's not my case. I tried to keep them pressed for 10-15 minutes while it was showing the error and there was no more than one "attempt" (it doesn't restart more than one time per combination).
Keep them pressed the whole time even when it's powering off and on, this is the part people do wrong.
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The fact is that it doesn't power off and on multiple times, but just one time.
Iztooi said:
Hello,
The idea was to flash something on my phone to restore it, but download mode isn't available for me
That's it.
But even if I keep the combination pressed the phone doesn't enter in download mode. Usually (and I've seen a good amount of videos) if you keep volume down + home + power pressed, the phone boots up, then goes into the bootloader exception, then it reboots, then it goes into the exception and so on until it gets to download mode. That's not my case. I tried to keep them pressed for 10-15 minutes while it was showing the error and there was no more than one "attempt" (it doesn't restart more than one time per combination).
The fact is that it doesn't power off and on multiple times, but just one time.
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I'm this case you'll need to use ADB and side load to flash a new bootloader.
cooltt said:
I'm this case you'll need to use ADB and side load to flash a new bootloader.
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But how can I use ADB and sideload if 1. the device doesn't go in recovery mode and 2. it's not even recognized with "adb devices" maybe because of the fact that it doesn't go on recovery mode?
Iztooi said:
But how can I use ADB and sideload if 1. the device doesn't go in recovery mode and 2. it's not even recognized with "adb devices" maybe because of the fact that it doesn't go on recovery mode?
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Ok forget that one for now.
Try the following.
Boot phone so the error appears.
Then just press and hold the Home button only until the Android robot appears on screen.
Now press volume down+home+power and it should after a few seconds reboot into downlaod mode, if it does just repeat the process from the start.
cooltt said:
Ok forget that one for now.
Try the following.
Boot phone so the error appears.
Then just press and hold the Home button only until the Android robot appears on screen.
Now press volume down+home+power and it should after a few seconds reboot into downlaod mode, if it does just repeat the process from the start.
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I'm guessing my phone is one of the older version. Pressing repeatedly the Home button or holding it should trigger the "forced upload by key pressing" with the android logo (as i've seen in videos and images), but mine doesn't.
Iztooi said:
I'm guessing my phone is one of the older version. Pressing repeatedly the Home button or holding it should trigger the "forced upload by key pressing" with the android logo (as i've seen in videos and images), but mine doesn't.
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OK, the only sensible conclusion is that your phone has suffered some sort of hardware failure, its isn't unheard of. It'll likely cost you more to diagnose and repair than to buy a new S7 since their really cheap now.
It may be worth just looking to get your data recovered, which will be cheaper.
I'm not a fan of changing the mother board it's messy and the phone will never look perfect.
What country are you in?
cooltt said:
OK, the only sensible conclusion is that your phone has suffered some sort of hardware failure, its isn't unheard of. It'll likely cost you more to diagnose and repair than to buy a new S7 since their really cheap now.
It may be worth just looking to get your data recovered, which will be cheaper.
I'm not a fan of changing the mother board it's messy and the phone will never look perfect.
What country are you in?
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Italy.
I honestly don't care about the phone, it has not sentimental value or something. Since I read here, on reddit, youtube and online that there were method like keeping pressed the combination, pressing the home button repeatedly or holding, using a jig, and others maybe someone knew what could I do to restore it. The weird thing was that I wasn't flashing anything nor using the phone, so the hardware failure option may be plausible.
The recovery of data (and I tried when I wrote my last post to re-use adb, maybe i was missing something but the phone is "recognized" by the computer but not with "adb devices") is the only solution I can think of, and there's the chip-off method that could at least recover the major data (photos, videos, documents). If there's anything else I'm all ears.
Iztooi said:
Italy.
I honestly don't care about the phone, it has not sentimental value or something. Since I read here, on reddit, youtube and online that there were method like keeping pressed the combination, pressing the home button repeatedly or holding, using a jig, and others maybe someone knew what could I do to restore it. The weird thing was that I wasn't flashing anything nor using the phone, so the hardware failure option may be plausible.
The recovery of data (and I tried when I wrote my last post to re-use adb, maybe i was missing something but the phone is "recognized" by the computer but not with "adb devices") is the only solution I can think of, and there's the chip-off method that could at least recover the major data (photos, videos, documents). If there's anything else I'm all ears.
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I assume youre in upload mode. Press only power button for 20 seconds
kpwnApps said:
I assume youre in upload mode. Press only power button for 20 seconds
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Pressing the power button for even a minute doesn't trigger anything. I assume that you're talking about the upload mode activated by holding the home button or pressing it repeatedly, showing the android logo and having adb recognize the device to then flash something or recover something. That is not my case, it doesn't happen to me unfortunately.
Iztooi said:
Pressing the power button for even a minute doesn't trigger anything. I assume that you're talking about the upload mode activated by holding the home button or pressing it repeatedly, showing the android logo and having adb recognize the device to then flash something or recover something. That is not my case, it doesn't happen to me unfortunately.
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Buy an usb jig they still work for galaxy s7. It might get you out and they are 3-5$ so you got nothing to lose
Iztooi said:
I bought a cheap USB Jig, trying to force the phone in the download mode but it doesn't work, my guess is that since the phone doesn't actually turn off, it can't "jump-start" on that mode (with the Jig).
Online I found that people just kept pressing the Vol Down + Power + Home and "eventually" (after 100+ tries) the download mode happens, but I doubt that's in my case.
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kpwnApps said:
Buy an usb jig they still work for galaxy s7. It might get you out and they are 3-5$ so you got nothing to lose
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I already did that, but sadly it didn't work.
Iztooi said:
I already did that, but sadly it didn't work.
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Then it might be an UFS hardware fault
kpwnApps said:
Then it might be an UFS hardware fault
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I have the exact same problem. This is the closest thing I could find on the internet I could find regarding diagnosing it. Had to make an account just to reply. I was thinking it was a OS problem for the longest time, but I suspect that it may be a hardware problem after all. My s7 did this to me the morning of Jan 9. Set it down and came back to it, reboot with bootloader error, red text only, no combinations of buttons work etc. I see that two others in the thread had theirs fail around the same time as well.
Just wanted to update, not sure if anyone is still reading this thread. I plugged my s7 onto my old laptop (windows 7). My laptop recognized it and installed 2 drivers. They are:
"SAMSUNG Mobile USB CDC Composite Device"
"SAMSUNG Mobile USB Modem #2"
I've plugged into this old laptop before and transferred files around, so it doesn't seem to make sense to me why it would install these drivers now. It still doesn't show up in "My computer" at all. I believe normally it shows up in "My computer" as an empty folder when charging although I don't recall 100%. Hopefully this might help with diagnosing this problem.
draco18 said:
Just wanted to update, not sure if anyone is still reading this thread. I plugged my s7 onto my old laptop (windows 7). My laptop recognized it and installed 2 drivers. They are:
"SAMSUNG Mobile USB CDC Composite Device"
"SAMSUNG Mobile USB Modem #2"
I've plugged into this old laptop before and transferred files around, so it doesn't seem to make sense to me why it would install these drivers now. It still doesn't show up in "My computer" at all. I believe normally it shows up in "My computer" as an empty folder when charging although I don't recall 100%. Hopefully this might help with diagnosing this problem.
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Probably it's because when it's in recovery mode, in download mode or this (bootloader) "error mode" it's recognized differently by the computer, to be recognized by ADB and Odin to flash roms and others. Instead when you plug it in when it's on, it's recognized to transfer data, and I believe when you swap MTP (for normal data transfer) and PTP (using the camera) you should also installing different drivers.
Anyway, I noticed too that the device is recognized differently than usual, and differently when rebooting it with the cable plugged in. (Also the name of the device is different when using the 300k tool, in fact my device is recognized as a "Modem")
Iztooi said:
Probably it's because when it's in recovery mode, in download mode or this (bootloader) "error mode" it's recognized differently by the computer, to be recognized by ADB and Odin to flash roms and others. Instead when you plug it in when it's on, it's recognized to transfer data, and I believe when you swap MTP (for normal data transfer) and PTP (using the camera) you should also installing different drivers.
Anyway, I noticed too that the device is recognized differently than usual, and differently when rebooting it with the cable plugged in. (Also the name of the device is different when using the 300k tool, in fact my device is recognized as a "Modem")
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I was wondering if you installed any apps recently and how full your internal memory was. I believe my phone was around 90% full of the 32GB, had no warning symbol about how full my memory was though. Friend was saying I should of got a warning if my memory was getting near capacity. I installed F-droid recently and used it to download Adaway app. Deleted F-droid and deleted Adaway since I couldn't get Adaway to work. Never rooted my phone. I was curious if you also did anything similar to what my phone did since we're in the same boat. Otherwise the only things we share in common is we set it down and it reboot with this bootloader error.