Database Info

[Q] [SOLVED] Random shutdowns / turning off.

Hey guys,
The topic of this thread has change slightly since I started it. Please disregard the first few posts after this one.
The problem is that when I install a new ROM, it works perfectly for an hour or perhaps even the day, and then I start getting random shutdowns. These seem to start out of the blue and I cant work it out.
When installing a new ROM, I always check the MD5 and perform a superwipe before starting to use the ROM. Ill put back a few apps using titanium backup pro.
I don't use any hacked apps or task killers.
I have searched but cant find anything useful.
Currently using Insertcoin Sense 4 RC5. Firmware 3.32.
I have tried three different kernals (Bricked, Sebastian and RCMix), all with the same problem.
Update: tjamaican has kindly sent me a fix he found of the forums, its for a battery fix that worked for me on insertcoin's ICS Sense 4 RC4.1 ROM. However I have just moved to RC5 and the problem is back even with the fix.
http://www.mediafire.com/?2a8837bcatym1ju
I am going to try and set a lower CPU level, already down to 1.2 Ghz with max screen off at ~500Mhz. Seems stable for now, been running 24hrs - no restarts.
This is interesting because I had a GB Rom running at 1.5Ghz with no problems, maybe its something to do with ICS.
Any ideas?
[SOLVED]
Sent the phone off to htc and they have replaced the motherboard. Its all fine and dandy now!
They dont know why it happened or how to avoid it in the future...useful, but if you're still in warranty then send it off, it took exactly a week to get back to me (Monday to Monday). Good luck!
Max

Well no need for factory reset. Superwipe? Yes.
What roms cause this?
What firmware is ur senny on? Ex: 1.17? 3.24?
Phone have physical damage?
Has it been wet?
Sent From Space Using My ICS Flavored Sensation

Thanks for your reply.
No, the phone is basically new, but as I said this has happened before.
Running this ROM on 3.24:
http://forum.xda-developers.com/showthread.php?t=1468683
But this does happen on other ROMS too, they work perfectly for a while and then slowly begin to develop problems. At this stage I usually install the latest version of the ROM but I'm actually happy with the ROM at the moment and dont want to have to keep changing it!

I've been running Darkforest ROM since early stages and have had no problems so far. Maybe try that one. It's on v 5.1.5 now and it's very fast and very stable, moreso than many other ROMs i've tried.

Could be a defective device possibly? Are u using the kernel that comes with the rom?
Sent From Space Using My ICS Flavored Sensation

I would download 1-click cleaner and clean the cache every week. Also you might want to boot into recovery and wipe cache and dalvik cache every two weeks.
Sent from my HTC Sensation 4G using XDA App

I dont think there is anything wrong with the device, I'll try wiping the cache's and see if that makes a difference. Thank you very much for all your answers so far.
Max

Could possibly be an app try removing all your apps and install 1 by 1 give it a couple of weeks see if it happens again, I got a problem from juice defender pro (payed for) worked alright for few days then my launcher started force closing all the time took me ages to figure it out but got there by removing all my apps and installing them 1 by 1 long and time staking but worth a try
Sent from my HTC Sensation Z710e using xda premium

Okay well ive tried clearing the cache and davlik cache with no luck, less restarts but they are still there. I am resistant to start removing apps as I use them on a daily basis. Before I try this, does anyone have any other ideas?
Thanks,
Max

I have the same problem :/ it happens in both GB and ICS but It never happened to me till about 2 or 3 months ago
Sent from my HTC Sensation Z710e using xda premium

This is still happening, but now its starts to happen more quickly, the new Sense 4 insert coin ROM works fine for the first DAY then I get trouble

darksupernova said:
This is still happening, but now its starts to happen more quickly, the new Sense 4 insert coin ROM works fine for the first DAY then I get trouble
Click to expand...
Click to collapse
Please elaborate more of the problem/concern, so we could atleast help you somehow.
Sent from my HTC Sensation XE with Beats Audio

ardom said:
Please elaborate more of the problem/concern, so we could atleast help you somehow.
Sent from my HTC Sensation XE with Beats Audio
Click to expand...
Click to collapse
What other information would you like?
I think it may be a kernel issue, I'm going to try a few...
Tried three different kernals now, all with the same problem which would indicate its not a kernal problem? Something else perhaps? (Tried bricked, sebastian and RCMix)

its not a problem, its with network connection
I've had this problem since ages and couldn't fix it yet. First thing, download LTE switch and change the value from wcdma preferred to gsm auto. see if it avoids the restarts. Another thing you can try is, change the sim card (I havent tried it yet). Or, if possible, change the back cover. But I'm pretty pretty sure its the problem with the network.
Please reply.

Danyal93 said:
I've had this problem since ages and couldn't fix it yet. First thing, download LTE switch and change the value from wcdma preferred to gsm auto. see if it avoids the restarts. Another thing you can try is, change the sim card (I havent tried it yet). Or, if possible, change the back cover. But I'm pretty pretty sure its the problem with the network.
Please reply.
Click to expand...
Click to collapse
Pretty sure its a power/bat problem for me.
Update: tjamaican has kindly sent me a fix he found of the forums, its for a battery fix that worked for me on insertcoin's ICS Sense 4 RC4.1 ROM. However I have just moved to RC5 and the problem is back even with the fix.
http://www.mediafire.com/?2a8837bcatym1ju
I am going to try and set a lower CPU level, already down to 1.2 Ghz
Any ideas?

Well I have been at the 1.2GHz level for almost 24 hours now without too much trouble. Im not sure if it was lowering the CPU clock for screen on, or raising the CPU clock for screen off. Either way I can notice the device is slightly slower. I dont see why ICS doesnt like overclocking on this phone, GB was fine with it?!
Max
Update:
Just had a random shutdown, could have been anywhere in the last 20 mins. I really don't know what else to try!

Having EXACT ones you are having. Buy another battery if that doesn't work its a hardware problem. I still need to buy my battery but will post and let you know if it worked.
---------- Post added at 04:37 PM ---------- Previous post was at 04:33 PM ----------
darksupernova said:
Well I have been at the 1.2GHz level for almost 24 hours now without too much trouble. Im not sure if it was lowering the CPU clock for screen on, or raising the CPU clock for screen off. Either way I can notice the device is slightly slower. I dont see why ICS doesnt like overclocking on this phone, GB was fine with it?!
Max
Update:
Just had a random shutdown, could have been anywhere in the last 20 mins. I really don't know what else to try!
Click to expand...
Click to collapse
I'm also starting to think its caused by not letting the battery fully die and recharging it a lot but that's just my guess?

I switched back to gingerbread yesterday and so far I've had no problems which would indicate its not a hardware issue...? Usually by now I've had a few shut downs..

So I went as far as unrooting and switching batteries with my bro and the problem continues idk what to do

sickorwuut said:
So I went as far as unrooting and switching batteries with my bro and the problem continues idk what to do
Click to expand...
Click to collapse
Yeah the problems started again for me on gingerbread. I've read its a motherboard problem I think I'm gonna have to send it off to HTC... Great... 3 weeks no phone...

[Q] My HTC Sensation Keeps Shutting Down

Hi - my HTC Sensation phone keeps shutting down on it's own randomly.
By shut down I mean screen goes blank, it powers down, only way to start again is to take out the battery and reinsert.
I am using stock battery that came with the phone.
It's happened 6-7 times in like 2 weeks. I can't determine what is causing it, I did notice it was twice when i used the camera and once skype.
The temperate in battery monitor widget appear normal, no like sudden jump that would indicate the shut down.
It is running 2.3.4 with Android revolution Rom.
Any help/assistance would be appreciated.
Lastly, for HTC repairs, what do they require, store receipt,etc.?

joogle said:
Hi - my HTC Sensation phone keeps shutting down on it's own randomly.
By shut down I mean screen goes blank, it powers down, only way to start again is to take out the battery and reinsert.
I am using stock battery that came with the phone.
It's happened 6-7 times in like 2 weeks. I can't determine what is causing it, I did notice it was twice when i used the camera and once skype.
The temperate in battery monitor widget appear normal, no like sudden jump that would indicate the shut down.
It is running 2.3.4 with Android revolution Rom.
Any help/assistance would be appreciated.
Lastly, for HTC repairs, what do they require, store receipt,etc.?
Click to expand...
Click to collapse
maybe this is a rom issue or maybe the kernel you are using...try another rom and see if it happens again...this is not hardware problem...

Try a new kernel first before reflashing rom. Also look at voltage levels, of volts are set too low this can happen.
sent from my Sensation XE

I know its phone 101 stuff.............but have you checked out how much free memory you have on the phone and sd card?
Memory is a major issue

Internal Storage Space Available is 792MB
SD Avaialble Space is 5.67GB
Kernel is listed as :
2.6.25.14-Sensation-faux123-v0.2.8+
[email protected] #194
Baseband version:
10.58.9035.00P_10.15.9035.02_2
Build number
1.73.401.2 CL161971

joogle said:
Internal Storage Space Available is 792MB
SD Avaialble Space is 5.67GB
Kernel is listed as :
2.6.25.14-Sensation-faux123-v0.2.8+
[email protected] #194
Baseband version:
10.58.9035.00P_10.15.9035.02_2
Build number
1.73.401.2 CL161971
Click to expand...
Click to collapse
ROM? Kernel freq?
Sent from my HTC Sensation XE with Beats Audio using Tapatalk

Rom is Android Revolution HD 3.6.13
kernel: 2.6.35.14

joogle said:
Rom is Android Revolution HD 3.6.13
kernel: 2.6.35.14
Click to expand...
Click to collapse
Silly question, have you tried the rom without flashing kenels? Meaning use the one bundled in the rom.

To be honest im not sure how to do that, i just followed the thread and installed the rom as mentioned in this thread
http://forum.xda-developers.com/showthread.php?t=1098849
I did just revert back to 1.2ghz right now to see if that makes a difference, the rom i was on had the cpu set to 1.5ghz
kpjimmy said:
Silly question, have you tried the rom without flashing kenels? Meaning use the one bundled in the rom.
Click to expand...
Click to collapse

Isn't ARHD a sense based rom? I use faux's kernel and he states that it is for AOSP/CM roms only. Could that be the issue?
Edit: My bad, forgot that faux develops the kernel for arhd as well. I had a similar issue when I tried to upgrade my radio to the newest from the same one you are using. Flashing back stopped the black screens.

joogle said:
To be honest im not sure how to do that, i just followed the thread and installed the rom as mentioned in this thread
http://forum.xda-developers.com/showthread.php?t=1098849
I did just revert back to 1.2ghz right now to see if that makes a difference, the rom i was on had the cpu set to 1.5ghz
Click to expand...
Click to collapse
I think I read in that thread that if people are having trouble with the overclock, to lower to 1ghz. But report back if your way works or not. GL

I have been having some random shut downs as well lately. I've been running the last insertcoin GB rom. It started as an occasional shut down but recently became very frequent. I decided to superwipe and flash the lastest android revolution gb rom and during the initial boot up it shut down and then 2 more times before I was able to finish logging in to my gmail account to complete the phone's setup. It's now started up and hasn't shut down in the last 15 minutes or so but I'm wondering what is causing it. I had stock kernel with insertcoin's rom and I selected the 1.5 kernel during the install of ARHD. I also flashed the recommended radio for the ARHD rom before installing it.

I would like to find a solution for this too because I have been dealing with this for a long time. I have tried many ROMS both ICS and GB and many different kernels and still have problems. The problem seems to go away with aosp ROMS for me though:/
EDIT: And the most of the time it happens if not all the time the batteryis below at least 50% and starts to really get crazy after the 20% and 10%

I am freaking so frustrated with this phone.
I went back to normal 1.2ghz, but now a few days later battery is well at 50%, it still shuts down.
#@$#@[email protected]#
Anyone have a solution here? Is there a damn log or trace that can be run to identify why it shuts down on itself.

joogle said:
I am freaking so frustrated with this phone.
I went back to normal 1.2ghz, but now a few days later battery is well at 50%, it still shuts down.
#@$#@[email protected]#
Anyone have a solution here? Is there a damn log or trace that can be run to identify why it shuts down on itself.
Click to expand...
Click to collapse
well i have a battery fix that can be flashed
so you know didnt make it idk who did
link

What does this do? My phone's battery is a 50% or higher when this shut down happens

joogle said:
What does this do? My phone's battery is a 50% or higher when this shut down happens
Click to expand...
Click to collapse
this acording to what i read would fix the reading of the battery, should make it more accurate i would have 20% when i said 50 btw download an app called elixer and monitor or battery

i have battery monitor widget running and it shows battery at more than half
im guessing this is hardware issue
Alienator9191 said:
this acording to what i read would fix the reading of the battery, should make it more accurate i would have 20% when i said 50 btw download an app called elixer and monitor or battery
Click to expand...
Click to collapse

joogle said:
i have battery monitor widget running and it shows battery at more than half
im guessing this is hardware issue
Click to expand...
Click to collapse
what is the mv when the phone shuts down monitor that the htc bat falls out at 3800MV whil andker at 3600 or 3300mv

3891mv is last reading before today's shut down, this is stock
im thinking of flashing ics rom to test now
Alienator9191 said:
what is the mv when the phone shuts down monitor that the htc bat falls out at 3800MV whil andker at 3600 or 3300mv
Click to expand...
Click to collapse

Increasing number of problems Sensation

Hi Guys,
I've had my Sensation for nearly half a year now and there are multiple problems which are starting to annoy me now:
1. Since i've been using ICS my problems have grown quite a lot. i've been having random reboots lately. out of nowhere I try to wake up my screen and then I find out that my phone has gone off and it will start rebooting.
2. my phone has become increasingly slow, starting from about 10 minutes after a cold boot. starting applications is taking much longer and loading websites would go faster on a 3300.
3. my biggest issue with my phone now is the increasingly wake up times for my screen. upon startup everything works fine, but after half an hour the lagg between pressing the top right button and the screen turning is growing up to a minute. then Sense is taking hours to get my screen as it should be.
I'm using a stock version of ICS (4.0.3, Sense 3.6) and haven't rooted or unlocked. this is the base phone that has been updated.
I have done a hard reset but yet still the problems occur. Since the hard reset i've only installed a few basic apps which have been one my android phones since years(Facebook, Twitter, etc.)
Is there anyone that has been having the same problems and was able to fix this? i'm getting hopeless using the phone at this point.
Thanks anyway,
Jeroen

Try a custom rom. In my experiences the stock roms were very unstable but custom roms have been good to me
Sent from my HTC Sensation Z710e using XDA

Hi before I rooted I was having the random reboots, A LOT very aggravating and every time I'd go to a new task it would happen! I can HONESTLY say since I've rooted s off custom Roms that has NEVER happened again! I'm convinced custom Roms are more stable than stock issue! I'm running sense 4.0, Android 4.0.3, ice cream sandwich, no problems here. I'm now running ordroid Rom .8.7.0. Lots of customisation available, more than stock by far! I don't regret rooting for a second! It cured all those stock problems for me. It might be something you want to read about. Or actually do. All I know is I remember the stock problems and I'm so grateful I don't have to deal with them anymore, especially the random shut downs! I wish you the best .hope this helps in some way.
Sent from my HTC Sensation 4G using xda premium

Random reboots
You should look into custom ROM's also you should download a battery life and temperature indicator, especially if you're on stock battery and ROM the phone gets very hot, and like a laptop will shut down itself due to dangerously high temperatures, anything above 80-83 degrees Fahrenheit normally causes reboots, sometimes without you even noticing, also check out anker battery I found personally that my phone ran cooler with that battery

If those last three responses weren't enough, stock is riddled with issues. HTC really dropped the ball on their last flagship. That being said; ROOT. SRSLY, ROOT > CUSTOM ROM. DO IT.

Alright then,
thanks for the replies!
i will switch to a custom rom whenever i have the time!
i'll keep you posted.

[Q] HTC Sensation XE shutdown.

Hello XDA users,
I have been Using the HTC Sensation XE for about 7 months now. But im having some issue's with it.
My phone randomly reboots at calls, typing text and taking photo's. Also the phone's gets quite hot. I looked up the problem and found out that the battery is the problem. and with some more reseach i found that its a common issue with the sock battery so i replaced it for the ANKER 1900mAh LI-ION BATTERY. After replacing the stock battery with the ANKER battery that issue has been solved. But my phone still gets quite hot once its in its rebooting loop. The phone reboots it lets my fill in my PIN-Code and after a minute it reboots again. once this has happened a few times i started to notice the phone is getting quite hot behind my Micro SD CARD.
Do you guys have any idea's what the issue could be?
Software info:
Android-version
3.0.4
HTC Sense-version
3.6
Softwarenumber
3.33.401.154
Kernel-version
3.0.16-g31a4fc7 [email protected] #1 SMP PREEMPT
Smalbrandversion
11.76C.3504.00U_11.29A.3504. 18_M
Build-number
3.33.401.154 CL391535 release-keys
Browserversion
WebKit/534.30
I hope you guys can help me!
(english is not my main language so im sorry for any spelling mistakes and bad grammer! i hope u understand it)
~Joey

do you have overclocked too much?
also those rebooting loops happened only once or do you have them frequently?
if it happened once then just switch off the device and let it cool for 10 minutes
then switch it on again

rzr86 said:
do you have overclocked too much?
also those rebooting loops happened only once or do you have them frequently?
if it happened once then just switch off the device and let it cool for 10 minutes
then switch it on again
Click to expand...
Click to collapse
I did not overlock it. its underlocked once my screen goes of to save battery life. and when it gets stuck inside the boot loops sometimes i have them a few times a day and other times i dont have them for a week so it seems kinda random to me. and mostly when i leave the phone off for 10 min (battery fully taken out like in the picture) it solves the loop.
Could it be a software issue?

MrNoilliz said:
I did not overlock it. its underlocked once my screen goes of to save battery life. and when it gets stuck inside the boot loops sometimes i have them a few times a day and other times i dont have them for a week so it seems kinda random to me. and mostly when i leave the phone off for 10 min (battery fully taken out like in the picture) it solves the loop.
Could it be a software issue?
Click to expand...
Click to collapse
try different roms or kernel
did you use another battery?

rzr86 said:
try different roms or kernel
did you use another battery?
Click to expand...
Click to collapse
Yes i am using the ANKER battery at the moment.
Do you know any good roms and kernels out there?

MrNoilliz said:
Yes i am using the ANKER battery at the moment.
Do you know any good roms and kernels out there?
Click to expand...
Click to collapse
if you want flash the stock rom from recovery(link in my signature)
otherwise flash ARHD ROM which is the closest one to ics stock
if you want to upgrade to jb with sense go for viperS ROM 5.0.0:good:
but it should be better to use some of them in your own and see what suits best for you
about kernel i am satisfied with sebastianFM's kernel:good:

Sorry late responce been quite busy
but i am gona try the ARHD Rom if i have some spare time to mess around with my phone.
and today i have made plenty of phone calls and been using whatsapp the whole day and my phone dident reboot once.

Battery Life Dramatically Changed.

I don't normally post stuff like this but lately I've been really concerned about my dramatic change in battery life. I used to be able to go through an entire work day with about 70% left to spare after my 8 hours, normally I would hit the hay with about 50%-60% left. As I type this in currently at 25%
I have barely used this phone at all today. Most of my usage came from Google Services and Android System.
Those are both passive.
In using Revelation 1.0.3, one of my favorite ROMs. I used to use Virtuous Inquisition, but it stopped updating.
Should I give a new ROM a try? I used to use Viper S 5.0.0, and had similar results.
Is my Anker battery dying out? Do I need a new one? I only bought this one 5 months ago.
Sent from my HTC Sensation 4G

ClipTy said:
I don't normally post stuff like this but lately I've been really concerned about my dramatic change in battery life. I used to be able to go through an entire work day with about 70% left to spare after my 8 hours, normally I would hit the hay with about 50%-60% left. As I type this in currently at 25%
I have barely used this phone at all today. Most of my usage came from Google Services and Android System.
Those are both passive.
In using Revelation 1.0.3, one of my favorite ROMs. I used to use Virtuous Inquisition, but it stopped updating.
Should I give a new ROM a try? I used to use Viper S 5.0.0, and had similar results.
Is my Anker battery dying out? Do I need a new one? I only bought this one 5 months ago.
Sent from my HTC Sensation 4G
Click to expand...
Click to collapse
Are you sure it's a genuine Anker battery and not a fake ebay rip-off. That's all I can think off.

Nope. It's name brand.
I have an 18 month warranty, maybe I should just use that?
Sent from my HTC Sensation Z710e

ClipTy said:
Nope. It's name brand.
I have an 18 month warranty, maybe I should just use that?
Sent from my HTC Sensation Z710e
Click to expand...
Click to collapse
i will recommend to use vipers sense5 after a full wipe before claiming warranty

I used ViperS 5.0.0 before. I loved most of it, but not to huge on Sense 5. Doesn't feel right to me.
Anyway, for a while on that rom, things were okay, but they only got worse. It seems that my battery lasts longer on Revelation 1.0.3.
I'm even considering using ARHD 7.3 or Virtuous Inquisition. Going back to basics might solve my issues.