Contacts disappeared after reboot??? - HTC ChaCha

hello there.
My friend was trying to add a contact on his chacha, and that was not succeeding. She tried to restart the device, when it turned on all contacts were gone. syncing with google didn't help. The contacts are not set to hidden in people app. The phone is stock and untouched in terms of S-off or rooting (not rooted and S-ON).
Any help?
Thanks

Related

Email accounts disappearing

I'm currently running the newest MightyROM, but this problem has been happening in the last few releases. After setting up my email accounts, eventually the accounts disappear from the accounts listing. The envelope icons are still on the mail screen, but nothing works. Is there to fix this without a hard reset?
I am using the 1/4 MightyRom and experiencing the exact same problem. I can't delete the invisible account or even make one to replace it. Any help?
omnia38 said:
I am using the 1/4 MightyRom and experiencing the exact same problem. I can't delete the invisible account or even make one to replace it. Any help?
Click to expand...
Click to collapse
Found out what the problem was. After flashing to the new ROM, do a clear storage to get rid of any old junk from the previous flash, then do the carrier provisioning before doing anything else. I haven't had a problem since taking those steps.
Same problem here
I have the same problem, want to be on the thread when someone comes up with a solution. Thanks
I done the task29, then ran sprint MR2, then installed BigMaxSense rom. Ran clear storage twice then I started to configure phone back the way I wanted it, but I still losing my email accounts. Any solutions
I have a stock verizon MR1 rom, and I have gotten this a few times. When it happens, I get a screen asking me to reenter my Activesync password. Then my POP account is gone. Still taking up space, but gone. I also lose my cookies with login passwords for all web sites.
Luckily I keep recent backups using Spite Backup, and I restores gets me going again.
Pretty odd.
This may or may not be related...
Original device: WM6.1/Sense2.1
Replacement device: WM6.5/Sense2.1
Backed-up email accounts using HTC backup. Without pre-creating the accounts in the new device, I restored the accounts from the backup. Sense and Titanium both show these accounts and I can access the emails that were restored, but I can't download new emails. I can't delete these accounts because they don't show up in the account selector screen. I had to create a new account (same information as before) with a new "name" to differentiate it from the previous account.
I can find no way to remove these non-listed accounts short of hard-resetting the device and removing the accounts from the list of files to be restored.
Is this related or am I just wasting everyones time?
Tybalt39 said:
This may or may not be related...
Original device: WM6.1/Sense2.1
Replacement device: WM6.5/Sense2.1
Backed-up email accounts using HTC backup. Without pre-creating the accounts in the new device, I restored the accounts from the backup.
Click to expand...
Click to collapse
That is actually expected.
I don't know the exact details, but there is a security feature that locks out the email database when the file is simply restored to new hardware like that. There may be some export/import way around it, but just moving the file won't work.
Not exactly related.

[q]Keep on losing some contacts

Hello,
Since I got my Android phone ive synced my SIM contacts to my gmail accounts and whenever I add a new contact I save it under my Gmail account ( when asked by the prompt).
I have noticed Ive been losing some contacts and I have no idea why. It happened like 3 times before and today I did a factory reset and when I synced my gmail contacts I noticed most of the recently added contacts were not there, logged on to my gmail account and checked the contacts there and didnt find them either.
This is really frustrating. other than the fact that I need one of my contacts info for urgent reasons, Its really embarrassing to keep on asking for the same person's number over and over again. Theres this particular guy's number that my phone just wont keep, Ive lost 3 times already and today I lost it again.
Sorry for the rant. Why is this happening ? How can I fix it ?
save to PHONE AND DON'T SYNC WITH GOOGLE or download contacts to sim apk
Sent from my Desire HD using xda premium
Ill do that .
No one knows what causes this ;( ?
I sync contacts with Google and have never lost a contact. It sounds like it's NOT synching with Google, and that's the problem.
Try adding the contacts to Google via a browser and see if they appear on the phone. If not then you're not synching correctly and need to check your account settings on your phone. You certainly shouldn't lose any contacts if you add them that way anyway.

Google Sync Error.

When I turned on Auto Sync. I get the message, "Sync is currently experiencing problems, it will be back shortly". I can't sync my contacts at all. I also tried Contacts Sync Fix(app), and thay didn't seem to help.
Please any help would be appreciated. Thank you.
Sent from my HTC One X+
DannyAb said:
When I turned on Auto Sync. I get the message, "Sync is currently experiencing problems, it will be back shortly". I can't sync my contacts at all. I also tried Contacts Sync Fix(app), and thay didn't seem to help.
Please any help would be appreciated. Thank you.
Sent from my HTC One X+
Click to expand...
Click to collapse
Same problem here, may be their servers currently unavailable.
Same, getting a error also. Must be the servers then.
Lancerz said:
Same, getting a error also. Must be the servers then.
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Click to collapse
I'm not so sure about that. Can you check the date the sync was last successful? My sync date on my Galaxy S3 was a few months old (in Feb I think). I think (at least I) am running into the problem described in http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=42641. I tried a few suggestions there like clearing out my contacts data etc. And then I deleted my account and recreated it and the problem is worse now. I don't get a last successful sync date at all anymore. No errors. But no syncing either. I can create new dummy records and it will eventually (a few minutes later sync). And changes I make on the phone will also eventually reflect in the cloud. Meanwhile no problems syncing on my Nexus 10. But if I change a real record (possibly a Google+ account), it never syncs up.
os2baba said:
I'm not so sure about that. Can you check the date the sync was last successful? My sync date on my Galaxy S3 was a few months old (in Feb I think). I think (at least I) am running into the problem described in http://code.google.com/p/android/is...s Owner Summary Stars&groupby=&sort=&id=42641. I tried a few suggestions there like clearing out my contacts data etc. And then I deleted my account and recreated it and the problem is worse now. I don't get a last successful sync date at all anymore. No errors. But no syncing either. I can create new dummy records and it will eventually (a few minutes later sync). And changes I make on the phone will also eventually reflect in the cloud. Meanwhile no problems syncing on my Nexus 10. But if I change a real record (possibly a Google+ account), it never syncs up.
Click to expand...
Click to collapse
Well I removed my google account yesterday and re added it and now everything syncs up fine. My last sync time was about 5 minutes ago. It syncs constantly throughout the day since I use G+.
I have the same problem. If I clear the contacts data, it'll sync but only once. If I add something on my phone or on the website, the sync won't work again until I re-delete the contacts data again.
I have this for about 3 weeks now. I even reinstalled the ROM, but not helped.
Acer E350 with Android 4.0.3 (with 5 different updates, even with the first version). Everything worked correctly until May 15.
I solve this problem, I think...
Google Account Dashboard -> Account -> Security, I deleted all (mobile) apps*connections to my account, then deleted my Google Apps account on Android and reinstalled it. Now I can access everything again!
DannyAb said:
When I turned on Auto Sync. I get the message, "Sync is currently experiencing problems, it will be back shortly". I can't sync my contacts at all. I also tried Contacts Sync Fix(app), and thay didn't seem to help.
Please any help would be appreciated. Thank you.
Sent from my HTC One X+
Click to expand...
Click to collapse
I've been having this issue for the past week and can't seem to fix. I've gone to Settings and deleted cache and data, Google contacts will resync and bring the contacts back, but then a short time later, they are gone. I've done this about a hundred times already. I've also gone and deleted duplicate contacts, installed an app to fix broken contacts, all to no avail. I don't know what else to do at this point, very frustrating. I'm having this issue on different roms that I flash.
ycats said:
I've been having this issue for the past week and can't seem to fix. I've gone to Settings and deleted cache and data, Google contacts will resync and bring the contacts back, but then a short time later, they are gone. I've done this about a hundred times already. I've also gone and deleted duplicate contacts, installed an app to fix broken contacts, all to no avail. I don't know what else to do at this point, very frustrating. I'm having this issue on different roms that I flash.
Click to expand...
Click to collapse
I am experiencing the same issue once again. I don't know if this is Rom related or anything, but it's driving me nuts!!
Sent from my HTC One X+ using xda premium
On every TouchWiz based rom, I have this issue.............not on AOSP roms.
renatosiqueira said:
Google Account Dashboard -> Account -> Security, I deleted all (mobile) apps*connections to my account, then deleted my Google Apps account on Android and reinstalled it. Now I can access everything again!
Click to expand...
Click to collapse
I'm a little late to the game here, having recently acquired a One, but this fix worked perfectly for me. So far it's been a few hours and the sync still refreshes without issue. Kudos.
Which settings?
renatosiqueira said:
Google Account Dashboard -> Account -> Security, I deleted all (mobile) apps*connections to my account, then deleted my Google Apps account on Android and reinstalled it. Now I can access everything again!
Click to expand...
Click to collapse
I can't find this settings. Does anyone know where this settings is at? This sync error is heavily draining my battery.

Restoring contacts

Hi everyone,
I few days ago a virus got into my s6, and completely messed up the phone. I went to the phone service, and they removed the virus, and now the phone works properly. But the virus apparently deleted all contacts, both from the phone and google contacts. And i really need those contacts.
I rooted the device with CF Auto Root, checked the root status with root checker, and tried restoring the data with Android Recovery Transfer, FonePaw and EaseUS. Some of them asked for root like it wan't rooted, and one of these (i think FonePaw) found only 2 contacts. I believe that the problem is with SuperSU, so i downloaded it from a few different sites, and still nothing changed.
I wanted to try rooting again so i did full unroot with SuperSU, tried rooting again with KingoApp, which failed.
Then i installed aSQLiteManager, went to /data/data/android.providers.contacts/databases, and found 1 contacts database, which was created after the virus, and i honestly didn't really understand the programe.
I also tried restoring contacts on google as well, but it also couldn't find anything. It restores the contacts as they were 15 days ago, and nothing changes.
Any chance this contacts are still there somewhere ?
Hello, if you login into a Samsung account using your phone in the past your contact may be backed up there, that's if you have backed them up on the Samsung account
Yes, my Samsung account is already on, and contact syns is enabled too. Nothing there tho.
But i don't understand how can i not restore the contacts on google. It's as if they never existed, or deleted permamently.
the virus may have filtered to your google account and deleted them to. Since you had Samsung account accessible to the virus through the sync feature.
Just unbeliveable... Going to try downgrading to 5.1.1, and trying data recovery after that. Don't know what to do if that doesn't work.

losing all contacts repeatedly

This is really weird. Suddenly, my wife's rooted nexus 5 running stock 6.0.1, has been repeatedly losing all its contacts entries. I would restore them for her from backup and then, either the next day or sometimes sooner, the contacts are all empty again. What could be causing this new behavior?
Is it a hardware issue, a virus, or a settings problem?
On this phone, for privacy reasons, I do not sync with Google. I have AFWall firewall installed and prevent internet access to Contacts, and to Google Contacts Sync.
Searching the web, it seems others have had a similar problem but I haven't found a useful fix.
Please help. Thanks.

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