[Q] motorola xt910 razr - background data and synchronization - General Questions and Answers

hey,
i have MOTOROLA XT910 RAZR about an half a year and i cant get all my messages right.
an income and outcome messages on the phone are working perfectly, though the main problem are messages from whatsapp and facebook.
i only recieve whatsapp messages when im checking them manually, need to open the app and then it shows me if i get a message or not.
i thought it is something with my data roaming so i tried to shut it down but it didnt help. i tried to google it but i cant find any solutions...
the same is with the facebook app, i only recieve new messages after im already telikng to someone. with whatsapp if i wont check manually i can get the message after 3 or 4 hours and even not at all. i tried even to cancel my smart actions but this not seems to be helping either.
i think it something with my synchronizing of background data but i cannot fix that although i tried so many times.
i appreciate all help.
thanks

Related

SMS going to the wrong place

I'm having a very strange problem with sending text messages to certain people on my Hero. I noticed people not getting my messages and just thought that maybe they weren't being sent at all.. Until I decided to look at the "details" of some of my sent messages. Instead of the name or number that I entered, it keeps sending certain text messages to this address "[email protected]". Now, I receive alerts from Bank of America from this address occasionally, but it is not in my address book at all, and even when I delete messages that I receive from them I still have this problem.
Then of course, since that is not a valid phone number or e-mail address, I get a delivery failure messages every time I send a text to that address. Anyone have any ideas why it keeps sending messages like this?? I have hard reset, and switched Heros a couple of times, and it still does this. I've tried using Handcent, still no luck. With Handcent, after I send certain people a text message, the title of the conversation is even the Bank of America address, and not the person's name!
Any help would be appreciated, this is driving me crazy!
Maitiu said:
I'm having a very strange problem with sending text messages to certain people on my Hero. I noticed people not getting my messages and just thought that maybe they weren't being sent at all.. Until I decided to look at the "details" of some of my sent messages. Instead of the name or number that I entered, it keeps sending certain text messages to this address "[email protected]". Now, I receive alerts from Bank of America from this address occasionally, but it is not in my address book at all, and even when I delete messages that I receive from them I still have this problem.
Then of course, since that is not a valid phone number or e-mail address, I get a delivery failure messages every time I send a text to that address. Anyone have any ideas why it keeps sending messages like this?? I have hard reset, and switched Heros a couple of times, and it still does this. I've tried using Handcent, still no luck. With Handcent, after I send certain people a text message, the title of the conversation is even the Bank of America address, and not the person's name!
Any help would be appreciated, this is driving me crazy!
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Click to collapse
oh yuck... wipe your phone dude... then update your PRL under settings (it's in there somewhere) and don't install any online banking apps untill that is fixed... that definately sounds like a bug
You may want to check this thread to see if this is what's happening. I think I'm getting something similar on my Droid Eris after receiving a text from an email client.
http://code.google.com/p/android/issues/detail?id=1233
Unfortunately, it doesn't appear that there is a fix beyond hard resetting phone
And even more unfortunately, it looks like this issue goes back over a year with no resolution!!! Hope this isn't what I have to look forward to with an 'open source' operating system...
this is happening to me as well. I don't have any banking apps installed but I do get an SMS from my bank telling me when my paycheck has been deposited. ALot of my messages come in to this thread and there have been times that I thought I was responding to a person who had just messaged me who did not get my text. If I were to start from 'people' and find a contact and send a message from there, it will work.
btw, this is from handcent.
Thanks for the link, I had searched everywhere, I thought, without any luck. Just from reading the first post, that is exactly what happens to me. I'm gonna go finish all of the posts about it, thanks again!
Well, as you'll find out from the thread, the only real way to get your text messaging working properly again is to hard reset the phone. Bummer, I know.
You may try what I did, though, and use an app called MyBackup Pro (free 30-day trial) to backup some of your important items before you do the reset.
I backed up my settings/home/bookmarks and then separately my contacts. I didn't back up my apps, but chose to redownload them from the Market since they are listed in My Downloads. Then as soon as I reset my phone, I first re-installed as many of my apps as possible (including MyBackup of course), and THEN restored my settings and contacts.
I still had to reset the settings on some programs, but it definitely saved a bit of time.
And this may be random, but I experienced an issue after resetting where my phone would not dial out to anyone. Turns out, Verizon had to reset something on their end that got screwed up. You have to get to level 2 tech support to fix this.
Hope this helps...
I am having the same issues. Will try a hard reset and see if that helps. I have also disabled any texting services from B of A or Fbook or Twitter. Hopefully that will fix it. Thanks for the thread.

[Q] Can't Send/Receive SMS text messages Droid PRO

I am very new to Android coming from Palm Pre and I purchased Droid Pro and activated it with Page Plus everything seems to work fine except I can't receive or can't send any plain text messages any kind. I haven't been able to receive or send any ever since I got this activated. I have tried everything I could.
I did activation multiple times and still no luck! I am very frustrated at this point and don't know what to do. I really love this phone and it works great including web data, calls but the stupid text messages will not work at all.
As soon as I send a text message I get an instant error message saying text message not sent and it does that for every message. This is just driving me insane since I text more than I talk.
I am getting close to my last resort is the reset this phone to factory which I don't know how to do. My brother uses Droid 2 Global and Fascinate on Page Plus Wireless with no problems. I tried calling multiple sources and no one is willing to help me.
Please help me if you can.
Anybody here know what I can do? I am so frustrated. I know I am missing text messages right now. I hate to go back to Palm... and this is the only Android phone from Verizon that I like so far. I love the keyboard but without being able to send or receive text messages this thing would be worthless for me. I text more than I talk.
This are just random guesses, but i thought i would try:
- wrong sms format (UTF-8?)
- wrong number/address for sms central in settings?
Fixed!!!
After days of fighting with it I got it figured out by process of elimination. For Page Plus Wireless under "Wireless & Network Settings" > "Mobile Networks" > "Network Mode" - needs to be set to "GLOBAL" and not "CDMA" like I thought and after this all my text messages are working properly.
This may be useful to someone later on.
Now if I can get rid of all the bloatware that this Droid Pro came with without rooting I would be very excited. I love this phone so far even though I am missing the true multi-tasking but I am sure I will get used to. I am already getting used to Android and it's only been a few days
Root it and change build.prop
change in system/build.prop
ro.telephony.gsm-routes-us-smsc = 0
This will solve sms problems
igorb81 said:
I am very new to Android coming from Palm Pre and I purchased Droid Pro and activated it with Page Plus everything seems to work fine except I can't receive or can't send any plain text messages any kind. I haven't been able to receive or send any ever since I got this activated. I have tried everything I could.
I did activation multiple times and still no luck! I am very frustrated at this point and don't know what to do. I really love this phone and it works great including web data, calls but the stupid text messages will not work at all.
As soon as I send a text message I get an instant error message saying text message not sent and it does that for every message. This is just driving me insane since I text more than I talk.
I am getting close to my last resort is the reset this phone to factory which I don't know how to do. My brother uses Droid 2 Global and Fascinate on Page Plus Wireless with no problems. I tried calling multiple sources and no one is willing to help me.
Please help me if you can.
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Gmail Stuck in Outbox

Has anyone had this problem with the HTC One S? Outgoing emails with attachments get stuck in my outbox (wifi or cellular) and the old "Clear data/Clear cache" under gmail in app settings isn't doing the trick for me here.
Any help would be greatly appreciated.
can you use any kind of task killer
sign in/out
turn on/off airplane mode
delete outgoing email if possible
syncing turned on
pull sim and disconnect from tower then then reinsert
remove and re-add account
are the files too big or have you tried a small one too?
don/t have answer, just some ideas--sorry--
Size limit on recieving mailserver? Should say undeliverable though.
Rebooting multiple times, pulling the sim, and removing and readding account seemed to work. Thanks for all the help.
that issue happens to me all the time on any device and usually when my email is so freaking important....
glad you got it
it seems to be a long term gmail issue, not as prevalent as a year or two ago though
It is a long term ongoing issue. Usually when I reboot my device it starts working again. I realized to use either the built in client or k9 for when sending email with attachments from my gmail account.
"solved"
I think I found a way to solve this problem. With Galaxy Nexus android 4.2.
I had a series of emails with attached pictures stuck in my outbox, some since tonight and one since a few weeks. I selected them all and deleted them from the outbox by clicking on the trash icon. As soon as I did this I started receiving replies from the same messages by the people who finally received them. I checked my sent mail and the deleted messages from the outbox were all there where they belonged.
Hope it works for you as well

[Q] A few issues with SMS messaging

Might be a slow work day, so I'm hoping I can get rid of some the little bugs that have been bothering me....
1. Sometimes I will receive the same text message multiple times, up to about 10 but it's usually only one or two duplicates. This can happen over a period of about 20 minutes.
2. Messages get delivered several hours later or only after a reboot. There is not usually any indication that the sms failed to deliver. I sent a text yesterday to my brother, and it seemed to go out fine with no error message. After rebooting my phone today, I shortly thereafter received a confused text asking what I was talking about. The text I thought I had sent yesterday now appeared in our conversation with a timestamp of when I restarted my phone.
3. The stock messaging app doesn't give me any notifications at all. Obviously, that's not acceptable, so I'm stuck using a 3rd party sms app (handcent). Don't know if this is related, but I use Google Voice for my voicemail and that also doesn't give me notifications (have my voicemails sent to my gmail account as a workaround on that). If I open the apps my voicemails and texts are there, just no notification from the phone.
I know at least the first two issues could be an issue with the carrier (at&t), but I had none of these problems with an iphone prior to switching or when using the mediocre AT&T Messages app on this phone.
I was hoping these problems would magically disappear after rooting and installing a new ROM (viperXL), but that hasn't been the case.
Thanks for any help!

T-mobile texting issues.

My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
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Click to collapse
Might be a sim or network issue, mine works fine. Take it to TMO and try out a new sim.
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
Click to expand...
Click to collapse
Is it SMS or MMS? If you have wifi calling enabled and its active, you will not be able to send/receive MMS. SMS should work though. Otherwise, maybe its an outage in your area.
thanks guys. i did a restore, removed all my old iphone text history, and turned off wifi calling. it seams to be working, but i tried turning off wifi calling before all this. I am using textra now, not sure if I like the battery consumption or not yet, but its fast now. mms seams to be going through fast now too.
on a side note, the stock Sony messaging app is terrible for mms messages, and just texting in general i think.
HappyGreg said:
thanks guys. i did a restore, removed all my old iphone text history, and turned off wifi calling. it seams to be working, but i tried turning off wifi calling before all this. I am using textra now, not sure if I like the battery consumption or not yet, but its fast now. mms seams to be going through fast now too.
on a side note, the stock Sony messaging app is terrible for mms messages, and just texting in general i think.
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Click to collapse
I just let Hangouts handle my SMS/MMS, you can do the same.
HappyGreg said:
My text messages are delayed on T-mobile with the new xperia Z3 D6616. I dont get texts until hours after they are sent. I have tried to use the stock sony messaging, hangouts, textra, and whatsapp. they all have huge delay. I have restored to factory settings since I thought it was from switching from iphone and bringing text history with me...... after the restore to factory with no contacts or text history, there is still a several hour delay on texts. please help!!
Click to expand...
Click to collapse
I was having issues with texts not sending. I found on another forum people disabling VoLTE and so far thats been working for me. Sucks not being able to use VoLTE but maybe it'll work in a future update.
ZeroG1 said:
I was having issues with texts not sending. I found on another forum people disabling VoLTE and so far thats been working for me. Sucks not being able to use VoLTE but maybe it'll work in a future update.
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Click to collapse
Sorry to bring this from the dead. I am an AT&T customer and I have D6606 that works perfectly fine but I don't get text messages when I'm connected to WiFi.
How did you disable VoLTE?
noobsquared said:
Sorry to bring this from the dead. I am an AT&T customer and I have D6606 that works perfectly fine but I don't get text messages when I'm connected to WiFi.
How did you disable VoLTE?
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Click to collapse
Settings - - > call settings
ZeroG1 said:
Settings - - > call settings
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Click to collapse
I don't see this option in the call settings?
buda81 said:
I don't see this option in the call settings?
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Click to collapse
Must only be on the T-Mobile version.
having the same issues with tmob. this is my second z3. not sure what the problem is
What does it say under Settings -> About Phone -> Status -> My phone number?
If it says unknown, try fixing that. I had to stick my SIM into an old BB Curve and edit the MSISDN. Since then Hangouts has been grouping iMessage MMS correctly
I'm also on my second Z3 (T-Mobile) right now. Everything they've told me to "fix" the solution in which my text messages aren't sending through until I retry 5-8 times, has yet to work permanently.
I've just now turned off the VoLTE to see if that will help. I've been told to turn off Wi-Fi calling automatically (even if that feature is turned off anyways) and that helped for what seemed like 24 hours. I've done several Master Resets and those, again, only helped for a day or two.
I downloaded Sony's PC Companion and all that did, essentially, was another Master Reset to my phone while saying "Software has been updated."
Now I'm still struggling with the same issue in which my phone won't send texts. I called Sony and talked to them; they're only offering a refurbished replacement. Otherwise, they said to hold the power button and the volume up button at the same time to do a power cycle. This fixes the phone temporarily, but not permanently. Plus, I don't feel like turning my phone on and off 5-7 times a day if necessary. None of my previous Xperia models needed this.
So after I use my phone with VoLTE off for a while, I'll report back. Otherwise... This might be the downfall of Xperia for me.
CRundles said:
I'm also on my second Z3 (T-Mobile) right now. Everything they've told me to "fix" the solution in which my text messages aren't sending through until I retry 5-8 times, has yet to work permanently.
I've just now turned off the VoLTE to see if that will help. I've been told to turn off Wi-Fi calling automatically (even if that feature is turned off anyways) and that helped for what seemed like 24 hours. I've done several Master Resets and those, again, only helped for a day or two.
I downloaded Sony's PC Companion and all that did, essentially, was another Master Reset to my phone while saying "Software has been updated."
Now I'm still struggling with the same issue in which my phone won't send texts. I called Sony and talked to them; they're only offering a refurbished replacement. Otherwise, they said to hold the power button and the volume up button at the same time to do a power cycle. This fixes the phone temporarily, but not permanently. Plus, I don't feel like turning my phone on and off 5-7 times a day if necessary. None of my previous Xperia models needed this.
So after I use my phone with VoLTE off for a while, I'll report back. Otherwise... This might be the downfall of Xperia for me.
Click to expand...
Click to collapse
I am having the same issue as well. So is probably a software issue. Hopefully T-Mobile can update soon. It's really annoying. Are you also having problem receiving texts? People send me texts but I never receive them.
:[ Still having issues
Sorry for bringing up the old-ish thread but I'm becoming quite irritated over this issue. I got the phone as a bday gift last month, but since then I've been also experiencing these messaging outages. Before, it was a text delayed by some time, which progressed to some hours, and now some texts I don't receive at all until AFTER I restart the phone. The phone actually will show two timestamps (via the textra app, which I also downloaded to try and help alleviate the problem, but it hasn't) that show when i finally viewed the text (after restart) and when the text "should" have arrived. I notice the problem mostly persists when the phone has been on hiatus for a while; typically if I'm still actively using/looking at the phone or texting, the messages sent from people will arrive when they were sent. But, once the screen has been off for some time, that's when SMS arrives delayed/after phone restart and MMS are just a lost cause. I'm on the TMO service, and trying to contact them have been less than helpful. Literally, they just told me to text myself, and when I said "yes, the text arrived" they assumed the problem was fixed despite me telling them IF I'M LOOKING AT MY PHONE, MOST OF THE TIME THE TEXT WILL ARRIVE. So, I'm also partially ranting about their customer service. I've tried disabling the WiFi, I've already swapped the phone, I've tried tinkering with some of the settings about having data run while phone is off, and nothing has fixed the issue.
Thanks for bringing the thread back up. I have noticed that I have intermittant text sending issues, too. As well as receiving issues (it has been about 3 days now since my wife received the same MMS sitting right next to me with her SGS4. I didn't pay attention if they were when I was connected to wifi, etc, but I just tried disabling volte and will update as I come to more conclusions.
Come to think of it, I have another weird thing with group messages. When I respond, I'll get the same text I send out back, from myself.
Omg this is happening. Seriously nothing but disappoint on this phone on t-mobile. No group text, and trouble sending out some sms.. Hope for an update. Battery has been dying faster too 17 hrs. And sony remote play is just choppy now....3 month on this phone. Sad
Sent from my D6616 using XDA Free mobile app

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