[Q] Charging issue - Have to reset to get it to start charging - Galaxy Note 10.1 Q&A, Help & Troubleshooting

I've got an interesting question about my note 10.1. The past week its been having issues charging. When I plug it in, it won't "decide" to actually charge unless I reset the tablet. To test this I just left it one evening without doing the reset. When I plugged it in, it was at 8% and in the morning (6+ hours later) it was still at 8%. I restarted it and the instant it came back on it went to 9% and continued on to about 19% by the time I left for work.
It seems to me to be a software issue because it holds a charge once it is actually charged and as soon as I reset it, it charges fine.
I'm going to trying a factory reset and see if that clears things up.
Has anyone else experienced this issue? I'm hoping it isn't a defect that I'll need to return it to Best Buy but if it is, I need to figure it out pretty quick because I'm quickly approaching the 30-day mark.
Thanks,
--Zeustopher

Related

[Q] Battery percentage when charging stuck at 59%

Hi guys. For the past three days, I have a weird problem. When I am charging my transformer, it seems to not go above 59%. At first I thought it maybe was a bug, as it happened a short time after installing and running BOINC for android. The thing is, I also put it in my phone, which is an older SE xperia x10i, with no such problem. I even changed a power outlet, but no change, still stuck at 59 % in overnight charge, once it hit that number it stopped showing that it was charging. Also, I uninstalled BOINC and the problem didn't go away.
Any help is appreciated!
Biologos said:
Hi guys. For the past three days, I have a weird problem. When I am charging my transformer, it seems to not go above 59%. At first I thought it maybe was a bug, as it happened a short time after installing and running BOINC for android. The thing is, I also put it in my phone, which is an older SE xperia x10i, with no such problem. I even changed a power outlet, but no change, still stuck at 59 % in overnight charge, once it hit that number it stopped showing that it was charging. Also, I uninstalled BOINC and the problem didn't go away.
Any help is appreciated!
Click to expand...
Click to collapse
I just got mine back form the factory (refurb that had tons of flickering issues first week i got it) and after I got it back I updated and mine does the same thing. at first I thought it just didn't charge with the screen off but now that you said 59% it always seems to be at 59% i've tried both charging it with the original wall wart and cable, and trying to use the keyboard dock but it's the same both times it stops at 59
mavermc said:
I just got mine back form the factory (refurb that had tons of flickering issues first week i got it) and after I got it back I updated and mine does the same thing. at first I thought it just didn't charge with the screen off but now that you said 59% it always seems to be at 59% i've tried both charging it with the original wall wart and cable, and trying to use the keyboard dock but it's the same both times it stops at 59
Click to expand...
Click to collapse
Update *FIXED*
I got mine back from RMA, it had 4.1.2 on it, there was an update though so I did it (with the keyboard dock plugged in, not sure if that is important) I never used it before the update so I'm not sure if it was the update or that's just a problem with how it was shipped back to me, but it would consider 59% a full charge and stop charging.
Fix
Factor reset, seems to work fine now, at 80% and climbing I'll report back if anything else happens.
Thanks for the response. I was kinda hopping I wouldn't have to factory reset, I takes quite some time to reroot and restore from TB. At least, it's good that it seems to be software and not hardware related, at first I thought that maybe something on my charger had snapped and it wasn't providing adequate voltage for the remaining 41%.
Update, everyday i do a factory reset, it works fine but the next day it won't charge, this had happened twice.
Factory reset fixes it but the next day it's broken again.
i'm going to run down the battery and see if it will charge up to 59% and get stuck there again or if it just doesn't charge overall. So before you go factory reset and setup all your apps give it a few days and make sure it works right.
mavermc said:
Update, everyday i do a factory reset, it works fine but the next day it won't charge, this had happened twice.
Factory reset fixes it but the next day it's broken again.
i'm going to run down the battery and see if it will charge up to 59% and get stuck there again or if it just doesn't charge overall. So before you go factory reset and setup all your apps give it a few days and make sure it works right.
Click to expand...
Click to collapse
Funny thing, my tablet actually started charging back to 100% again. Or, to be more accurate, the indication is 100%, I haven't run performance tests to see the actual charge level. I have no idea what caused it or if it fixed itself permanently.

[Q] Weird overheating issue

I've had my Nexus for a couple weeks and noticed early on that it would get incredibly hot in one particular spot on the back and wouldn't charge when I tried to charge it from the wall. I'd suspected my power board of being questionable for some time so I chalked it up to that and made a mental note to replace it. It charged perfectly fine via usb so I just did that.
A few days later I crashed at a friend's place and plugged it into his wall charger without thinking about it. The next morning I was really alarmed to find my phone was boiling hot but it cooled down when I unplugged it and seemed to work fine. It wasn't until that evening when I tried to charge it that I realized it now wouldn't charge via wall outlet OR usb OR connect to my computer and instead this one small area on the back would heat up to painful temperatures within 5-10 seconds of being plugged in. Cue panicking.
So I contacted the retailer I got it from to exchange it and during the time they took to get back to me thought "**** it" and ran down the battery. Then before replying to them I plugged it in again to verify it was still broken and for some reason it was back to normal!? It even seems to charge ok from the wall now.
So wtf happened? This still can't be normal, and I can't have a phone that randomly refuses to charge, but how can I convince them there's a problem? What the hell IS my problem? I can't find anyone else with my specific issue. What's the deal?
Do you have a case on it? If so which one?
Nope! Also, I had stock everything. I was planning to root it but now I can't since I might need my warranty... Been trying to reproduce the error but no dice. Kind of frustrating :/

[Q] Nexus 5 charging only when it is turned off

Hey there!
My Nexus 5, after updating it to 4.4.3, is having a issue: the device is charging only when it is turned off. When I turn the phone on, while charging, it will remain charging. But if I connect the charger, when the phone is already turned on, it will not charge.
I have tested 2 different cables, same issue.
Is anyone else having the same problem? How to fix it?
Any help would be appreciated. Thanks!
Just for clarification: I'm using Kit Kat 4.4.3, rooted, Xposed.
what are you charging from? ac or pc?
AC!
guilmm said:
AC!
Click to expand...
Click to collapse
Another question, are you using the stock wall wart? Some aftermarket chargers don't put out enough amperage. Another possibility is that you've got some rogue processes keeping your phone awake so it's using battery as quickly (or quicker) than it can take in a charge.
I'm using the AC charger that came with my Nexus 5.
Updated to 4.4.4. Problem not solved.
I think it might be a hardware issue. I have the same problem with my pebble. I have tried multiple cables/chargers and it only charges when it's off. When it's on I get the charging notification but it doesn't actually charge
Nothing. The devide is still charging only when it is turned off.
Having the same issue since update 2 weeks ago. Already wiped phone and problem still exist. Start to think it's hardware but tried 2 different charger same issue.
So guys I am almost the same problem since this morning. I went on a 3 day trip to the Netherlands on Friday and charged my phone in the car for the last time on friday. I died on me this morning. While I was on the way back today and my N5 was in it's last percents of battery I noticed it wouldnt charge anymore. I thought fastcharging might have killed my car radio. Now back home I tried to charge it. For some reason the charging while off screen reapeared as soon as it turned off. Whenn I turned it on again it stopped charging. Tried rebooting multiple times. My phone now only charges while being in Fastboot or Recovery mode. Anybody having any ideas what might have caused this an how to fix this? Cleaning the charger didn't help me.
Nexus 5 won`t charge when on
Bl4ckX said:
So guys I am almost the same problem since this morning. I went on a 3 day trip to the Netherlands on Friday and charged my phone in the car for the last time on friday. I died on me this morning. While I was on the way back today and my N5 was in it's last percents of battery I noticed it wouldnt charge anymore. I thought fastcharging might have killed my car radio. Now back home I tried to charge it. For some reason the charging while off screen reapeared as soon as it turned off. Whenn I turned it on again it stopped charging. Tried rebooting multiple times. My phone now only charges while being in Fastboot or Recovery mode. Anybody having any ideas what might have caused this an how to fix this? Cleaning the charger didn't help me.
Click to expand...
Click to collapse
Hi. Also had this problem a few days now. Alot of headscraching is done
N5 won`t charge when on. Tried my N10 charger, but still the same. With my wireless charger it register the phone when off, but cannot charge it at all. I've also done a factory reset, and even changed the battery. Still no solution. Wondering if the charging port is damaged somehow. It doesn't cost much so maybe I`ll order a new and replace it to. I remember draining the battery more than usual right before this issue acurred. I was hiking, and din`t bring my portable charger. Also it could be some kind of water damage. Had the phone in my pocket all the time, it was not raining, but I got pretty sweaty:-9 Never had any issue with my stock Nexus 5 up till now. Don`t think this i a common problem, when this is the only place I've found others with this issue I`ll order the charging port, keep on searching on forums, and take it from there.
Good luck
I'm having the same problem on my Nexus 5 now as well. When on, it won't charge via micro-usb (via original charger or USB-to-PC), nor will it charge wirelessly. When turned completely off, it charges, but at GREATLY GREATLY reduced speed. It seems to be stuck in a loop as it it's just been plugged in. It cycles continuously through the lightning-bolt battery image, followed by the charge percentage graphic. The screen blinks, then it starts again. I suspect that it only charges for a moment or two before each reset. For example, it only charged about 20% over the span of six hours last night.
I've tried four chargers and four USB cables, and of course both wireless and wired charging. It's something with the hardware I suspect.
Anyone have any suggestions? It looks the the factory wipe upthread didn't help...
Charging spare part
I am having same problem too. I'm guessing it's because of water damage. Where did you find the charging part? I'm thinking of ordering one for myself to see if the problem is fixed!
pasviking said:
Hi. Also had this problem a few days now. Alot of headscraching is done
N5 won`t charge when on. Tried my N10 charger, but still the same. With my wireless charger it register the phone when off, but cannot charge it at all. I've also done a factory reset, and even changed the battery. Still no solution. Wondering if the charging port is damaged somehow. It doesn't cost much so maybe I`ll order a new and replace it to. I remember draining the battery more than usual right before this issue acurred. I was hiking, and din`t bring my portable charger. Also it could be some kind of water damage. Had the phone in my pocket all the time, it was not raining, but I got pretty sweaty:-9 Never had any issue with my stock Nexus 5 up till now. Don`t think this i a common problem, when this is the only place I've found others with this issue I`ll order the charging port, keep on searching on forums, and take it from there.
Good luck
Click to expand...
Click to collapse
Having the same problem now too. Won't Qi or USB charge from OEM charger and cable while powered on.
Appears to be charging fine while powered off.
Did anyone come up with a resolution?

HELP!!!! Fixing battery charging problem

Hello,
I went out last Friday and came home late. My phone is out of battery and dead. I plugged it in and woke up the next day with a dead phone. Apparently, there is a bug with the OPO. If the battery is too low, it won't even charge after you plug it in for charging. I have tried all tricks and even contact the OPO Tech Support Team. This thread describes how horrible they are:
http://forum.xda-developers.com/oneplus-one/general/tech-support-onepluse-one-horrible-t3084022
I am at my wit's end. I have tried all the the tricks. This is a thread that I found that seems to have the same problem as I have.
http://forum.xda-developers.com/oneplus-one/help/oneplusone-phone-dead-t3079256
The only choice I have left is to open the phone, disconnect the battery connection and reconnection it again. Hoping it will recharge. However, there is a warranty sticker and I don't want OPO to deny my warranty. I am not new to Android and I have fixed phones before. I also think of buying a new OPO battery and switch it with the factory one. Since the new battery will be charged, I think that will work in fixing it. But, doing that is much more complicate and it requires me to remove more components. If you have a good working solution for my problem, please help.
NOTE: please don't ask me to check my charger or use a different one. I check it 1000 times already. The original charger works, the cable works. I use different chargers and cables. Same result.
Thank you for your help.
Have you rooted and unlocked? I had the same problem when I got mine at first. It would show charging but never fully charge. 73% was all it would do. So after rooting and flashing a custom kernel the problem went away. Now I can go back to stock and the problem has never comeback. Maybe just a small software glitch or something. I'm just happy it's gone!
brandonhatty said:
Have you rooted and unlocked? I had the same problem when I got mine at first. It would show charging but never fully charge. 73% was all it would do. So after rooting and flashing a custom kernel the problem went away. Now I can go back to stock and the problem has never comeback. Maybe just a small software glitch or something. I'm just happy it's gone!
Click to expand...
Click to collapse
The phone is unlocked and rooted. The issue is not fully charged or not. The issue here is the phone does not charge after the battery die. The phone is dead because I let the battery run to 0. When I plug it to recharge, the low battery screen does not even come up. The phone is dead and refuse to recharge. There is no issue with the charger or the charging cable. I have checked it several time already. I am very frustrated with OPO Tech Support right now.
I see. Only other thing I can think of is try holding the power button for 60 seconds while it's plugged in. That does suck man.
I had similar issue, my conclusion is the bootloader charging function is broken.
Basically I would start the charging, it would charge for about 10 seconds or so, and then stop. I thought my battery was dead.
I couldnt boot the os as wasnt enough charge.
So eventually I just kept repeating the process, 10 seconds charge at a time, and eventually had enough juice to boot android and after that point it charged to full ok.
Never had this issue on any of my samsung phones.
Also to point out when it went dead it was plugged into my pc usb at the time with twrp loaded.

Battery completely dead or other hardware issue? [semi-resolved]

Hi All, my wifes s6 (using xtrestolite rom) has stopped taking a charge. Im trying to figure out what the issue is. Unfortunately im travelling for the next month so have limited trouble shooting options.
Background
- wife has been complaining that her phone battery dies quickly. I kind of dimissed her assuming it was in her head. she said it loses 10percent in standby mode in 1hr roughly. Shes been complaining about this for a week.
- yesterday at the airport her battery was at 12% and when we plugged it in to charge it wouldnt take a charge. Bolt icon did not come up and still said "connect charger" on the screen. Normally when connected the red Led comes on, but now it doesnt.
-our normal chsrging method is using and aukey 3port charger as fast charging mode.
Troubleshooting/diagnosis
- i have an s6 as well so i tested all the cables and chargers on my phone and it works. We even had the official samsung charger and cable but same issue.
- after the phone was completely dead, if you plug in the charging cable the charging bolt icon comes on for a few sec, the top left says "kernel is on seandroid enforcing" for a sec and then everything goes blank. Red charging led doesnt come on. So it seems like it detects the cable but wont charge enough to boot up.
- i was able to boot into twrp recovery but where its supposed to have a battery level its completely blank. Originally i was able to do this without any canles but then it wouldnt. My guess is that i orginally had a bit of juice and then it was completely dead.
-after leaving it plugged in for a sec, im able to turn it on where it boots and i can see it says 0% battery. It stays on for 5sec before turning off itself.
- i also tried plugging it into laptop, but laptop does not detect it. The phone does detect the power though and does the same as above but this time bolt charging icon stayes on for 1-2min before going off and seeing the "kernel is on seandroid icon". Once the seanadroid goes away nothing seems to happen. After doing this i was able to turn it on and it showed 1%. I thought this was promising but after trying this a few times ive never been able to get to 1percent again.
- with the brief charge thst i guess its getting, i was able to go i to twrp recovery and do a factory reset. This was with cable plugged in the whole time. Without cable in i dont think it would complete the action.
That about summarizes whats happened.
Ive concluded the following:
- charger and cables are ok and not the issue
- it is not the charging port since the phone does seem to be getting some juice bacause charging icon comes on for 2sec whenever cable is plugged in.
- its not a software/app issue since it wont charge even in recovery mode. Also factory reset was done and no luck.
My best guess is that the battery can only hold a 0-1% charge which is enough to register it being plugged in but not enough to do anything else. But if everything else is ok shouldnt it work when if the cable is just left in. This makes me think theres something else going on.
Any suggestions or theories would be much appreciated trying to decide if i should pay to get battery replaced.
Sorry for the long post. Figured it is best to give all info.
Thanks in advance!
Update June 3:
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge.
Seems like a dead battery.
Sent from my SM-G920F using XDA-Developers mobile app
Battery.
Hey everyone, just a correction on the above. It looks like it is able to charge in recovery (slowly). I realized that although there is no battery level during recovery, no charging led, and not booting up after being charged for a bit, maybe its just going slowly.
So i went into recovery and left it overnight on the non-fast charging and woke up after 8hrs and it was at 78percent!!!
Im not sure why it didnt go to 100% in 8hrs.
The phone still doesnt charge regularly when plugged in, so still need to fix that.
Do you guys think its a rom issue (only factory reset done before) ? I will see if i can get a rom for flashing.
Update 2:
Reflashed xtrestolite rom but still no luck. It wont charge
Bump.
Went to the phone store and they said its probably not the battery but the ic chip for charging? This will cost 150, but doesnt include the screen if they break it...
Does this make sense since i can charge in recovery.
Thanks. Any direction or input is much appreciated.
Go on the local store and change your battery (if isn't in warranty)
Hi all, just wanted to update the post that the issue is semi-fixed.
I brought it into a repair shop who offered to diagnose the problem for free before paying to replace the battery.
He told me there was nothing wrong with it and not sure what my issue was. Plugs in the charger and lo and behold it was charging. He said he didnt do anytning to it except blow some compressed air on the port.
Im guessing the comporessed air cleaned out a short? So now it charges properly.
The issue remaining is that the pc doesnt detect the phone. It shows as charging on the phone but no conmection. Tried to install the latest samung driver (1.5.4xxx?) but no luck. On occation sometimes it says "usb port has malfunctioned" but other times nothing.
My s6 does actually connect, so definitely my wife's s6 itself and not comp. Im tempted to buy some comlressed air and give it ankther blow, but dont want to risk messing it up again. im pretty happy that it at least charges up.
Hope this helps others that might have similar issue.

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