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Hi! There are a couple of issues with the nexus 5 in Claro Puerto Rico, Some of them are:
1) I don't seem to have google now the nexus 5!! If I swipe from left to right there it should be the google now home screen but is not there, not even swiping up from the bottom it just brings google search but not google now! In my nexus 4 it works flawlessly swiping from the bottom! If you go to Settings>Location, In the Location Services Tab, its saying: Google Location Reporting, and at the bottom it says Not Available in Puerto Rico which is my country, but as I mentioned before in the Nexus 4 is working well!
2) I seem to have a problem with my signal its very unstable in places that my nexus 4 was not! From an instance I might have full signal and then its quickly dropped to two or one bar! Its a very strange situation with my nexus 5!
3) The Global settings used for persons without LTE is not there, There is only LTE, 3G and 2G, that might be the problem with the statement #2!
Maybe I got a Faulty Unit!
I think I might have gotten a Fault unit, because even in benchmarks it is scoring a lot lower that what I have seen on youtube and other stuff! In Antutu Bench it always comes at 18,000, when my galaxy s4 i9505 scores in the 25,000 range!!
Estoy igual
Similar problem, good thing my contract ends soon, nobody know a fix? I lost a lot of daily functionality....
Edu616 said:
Hi! There are a couple of issues with the nexus 5 in Claro Puerto Rico, Some of them are:
1) I don't seem to have google now the nexus 5!! If I swipe from left to right there it should be the google now home screen but is not there, not even swiping up from the bottom it just brings google search but not google now! In my nexus 4 it works flawlessly swiping from the bottom! If you go to Settings>Location, In the Location Services Tab, its saying: Google Location Reporting, and at the bottom it says Not Available in Puerto Rico which is my country, but as I mentioned before in the Nexus 4 is working well!
2) I seem to have a problem with my signal its very unstable in places that my nexus 4 was not! From an instance I might have full signal and then its quickly dropped to two or one bar! Its a very strange situation with my nexus 5!
3) The Global settings used for persons without LTE is not there, There is only LTE, 3G and 2G, that might be the problem with the statement #2!
Click to expand...
Click to collapse
Has anyone noticed the loss of Internet connection when you are on a phone call? I just got my Note Edge on Verizon and I can not be on the phone and use the Internet or anything else that needs a data connection. And the notification panel shows I no longer have a 4G-LTE connection but instead it shows 1X when on a phone call.
awenfam said:
Has anyone noticed the loss of Internet connection when you are on a phone call? I just got my Note Edge on Verizon and I can not be on the phone and use the Internet or anything else that needs a data connection. And the notification panel shows I no longer have a 4G-LTE connection but instead it shows 1X when on a phone call.
Click to expand...
Click to collapse
The note edge doesn't come shipped with that function.
Well that kinda stinks. I have got used to that function from my previous phones, the Note 2 and Note 3. Not to mention I always made fun of a buddy of mine that uses iPhone and he has never had that function until he got his new iPhone 6 (maybe the iPhone 5s). Oh well, guess I will have to make do.
That's the way it's supposed to work for now. You just have to hope and pray that VOLTE eventually comes to your area.
don't feel bad. us sprint users have the same problem. i think the gsm phones do it but cdma doesn't
Whats funny is my Sprint Note 3 was able to do VOLTE. But not the Note Edge.
Only thing like that now is if your connected to Wi-Fi you can use surf the web and talk at the same time.
awenfam said:
Has anyone noticed the loss of Internet connection when you are on a phone call? I just got my Note Edge on Verizon and I can not be on the phone and use the Internet or anything else that needs a data connection. And the notification panel shows I no longer have a 4G-LTE connection but instead it shows 1X when on a phone call.
Click to expand...
Click to collapse
I'm having the same issue on verizon. This actually sucks cause I used my Internet and talked a lot on my note 3. Is this something that can be fixed with an update or no?
---------- Post added at 04:41 PM ---------- Previous post was at 04:16 PM ----------
Does anyone know if the note 4 does the same thing?
Speedin07si said:
Whats funny is my Sprint Note 3 was able to do VOLTE. But not the Note Edge.
Only thing like that now is if your connected to Wi-Fi you can use surf the web and talk at the same time.
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Click to collapse
yes the sprint note 3 was a different lte. it wasn't a spark device. all phones that use spark are like that. no voice and data at the same time. funny how the "better" things that we move to don't always seem better
I found out if you go to settings then advanced calling and subscribe to advanced calling you can talk and surf the Web at the same time without WiFi.
awenfam said:
Has anyone noticed the loss of Internet connection when you are on a phone call? I just got my Note Edge on Verizon and I can not be on the phone and use the Internet or anything else that needs a data connection. And the notification panel shows I no longer have a 4G-LTE connection but instead it shows 1X when on a phone call.
Click to expand...
Click to collapse
Yeah noticed that too. Coming from a HTC One M8 I was really disappointed in that not working ;(
I've also noticed what seems to be antenna issues, wifi drops A LOT! and blue tooth cuts in and out in my truck.
Not sure if it's software or if I need to swap out for a new device due to faulty hardware.
bskarpa said:
I found out if you go to settings then advanced calling and subscribe to advanced calling you can talk and surf the Web at the same time without WiFi.
Click to expand...
Click to collapse
I believe that's a carrier specific option.
awenfam said:
Has anyone noticed the loss of Internet connection when you are on a phone call? I just got my Note Edge on Verizon and I can not be on the phone and use the Internet or anything else that needs a data connection. And the notification panel shows I no longer have a 4G-LTE connection but instead it shows 1X when on a phone call.
Click to expand...
Click to collapse
Go to advance calling in setting. Click the button to on. Then go to your app drawer. Make sure My Verizon signed in. Power off your device. Turn your device back on. Make a 1-800-call to try it out. Problems fixed
I don't understand why Verizon does this. But they do. And to give you heads up. If your on the phone and surfing the net. Your going to eat more data. Your voice calling. Becomes data calling.. And this will only work on 4g.
Sent from my SM-N915V using Xparent BlueTapatalk 2
Weird issue I'm having on a G920i. In Settings -> About Device -> Status, the signal strength is being reported incorrectly. When I first boot the device, it will show accurately and will vary from -90 dBm to -100 dBm when I am at my house, which is consistent with every device I've ever owned. However, after 30-45 seconds, it will start reporting at "-113 dBm 0 asu" and it will simply stay there and will never change, even as I move about. The number of bars in the signal strength icon on the status bar will even change, but in the Status menu, signal strength simply stays at "-113 dBm 0 asu" permanently. Connectivity seems to be fine--I have no problems making calls, browsing the web, etc. The signal strength in the Status menu simply seems to revert to and stick at 113 dBm 0 asu with no explanation or other impact on the phone.
For what it's worth, I've tried both the New Zealand and Singapore AOD1 firmwares from Sammobile.com. Same problem on both. I'm on AT&T in the U.S.
Anybody else seeing anything like this?
Yes it seems both the g920i and g920f all have this problem. Every single device. Please get in contact with Samsung about it, the more people that complain the more likely it will be fixed.
@mupet0000 & @phositadc I've seen you guys in a few forums talking about the Galaxy S6 SM-G920I signal issues... Mine is the same! Swapped 2 phones already and they have awful lte reception... I was hoping a different modem/baseband would help but it looks like it doesn't....plus a few soft reboots as well what's going on? Have you guys experienced any reboots? Can this be fixed with a software update?
OK checked mine and its yes your right. -113 in status however if you type *#0011# in your dialer you'll see the better reception reported. Interestingly this did not happen when I was on the Cricket towers(At&t). I just switched to T-Mobile and I now have the -113 status. My speeds are great but I can't side-by-side compare the radios to anything to know if there is a real problem.
Sent from my SM-G920I using XDA Free mobile app
Kjc99 said:
@mupet0000 & @phositadc I've seen you guys in a few forums talking about the Galaxy S6 SM-G920I signal issues... Mine is the same! Swapped 2 phones already and they have awful lte reception... I was hoping a different modem/baseband would help but it looks like it doesn't....plus a few soft reboots as well what's going on? Have you guys experienced any reboots? Can this be fixed with a software update?
Click to expand...
Click to collapse
No reboots here. I flashed the aod3 modem last night and things seem a little better on AT&T. On the aod1 modem, I was not getting LTE in a bunch of places that I've always had LTE before. I know the g920i has frequency support for AT&T LTE bands, and I do get LTE, but I must say so far the experience has not been as good as other LTE phones I've had. Not sure if that's the modem firmware to blame or the hardware itself. Probably firmware.
Sent from my SM-G920I
Hey all, I'm in the UK and I have the SGS6 edge on the 3 network here. I use my phone for tethering at all times as I do not have wifi in the house. with my SGS5 before this I could easily run my PC , Tablet my son mobi and his gaming PC all at the same time with no issue. The S5 would run a full signal and load very quickly HD content.
My brand new S6 is disapointing singnal wise from straight out the box. I noticed my signal level fluctuating up and down but very rare dose it show a full signal level. and as for teathering I am finding it very hard to live with.
I will be suprised if Samsung sort this out with firmware. I just had a 150 MB firmware update yesterday and my signal level is the same.
I remember my Nokia N96 having this same fault, and although it was all over the internet back then, Nokia did nothing in all the firmware updates I had. I was going to sell my pristine 7 month old S5..... but I think I will hang on to it for now.
Hey guys, I am on the latest OTA released by Samsung (AOE3 built May 7th) and the problem is still not resolved. LTE signal still awful and LTE signal strength still -113. So far so bad. I have contacted Samsung again, and tomorrow I have a phone call with their support where they will remotely access my phone so I can show them the problem. I will show them and see how it goes, and I'll report back here.
I will make it clear to them that the signal strength is worse than my 2 year old S4, and I will demonstrate the incorrect signal strength value to the support agent. If they tell me it's a non issue or they make some silly excuse instead of investigating, I will simply sell the S6 and get another phone.
This is a huge issue and I'm disappointed that there aren't many people noticing this or reporting it to Samsung. The more popular the S6 gets, the more people will notice that their old phone holds a better signal.
Loz1 said:
Hey all, I'm in the UK and I have the SGS6 edge on the 3 network here. I use my phone for tethering at all times as I do not have wifi in the house. with my SGS5 before this I could easily run my PC , Tablet my son mobi and his gaming PC all at the same time with no issue. The S5 would run a full signal and load very quickly HD content.
My brand new S6 is disapointing singnal wise from straight out the box. I noticed my signal level fluctuating up and down but very rare dose it show a full signal level. and as for teathering I am finding it very hard to live with.
I will be suprised if Samsung sort this out with firmware. I just had a 150 MB firmware update yesterday and my signal level is the same.
I remember my Nokia N96 having this same fault, and although it was all over the internet back then, Nokia did nothing in all the firmware updates I had. I was going to sell my pristine 7 month old S5..... but I think I will hang on to it for now.
Click to expand...
Click to collapse
I think it is a widespread issue... I always have 1 bar lte and under my signal status it say - 113dbm which is zero service... It never moves... I'm gonna try custom rom and see if that help but it obviously a antenna/modem baseband issue... Also someone mentioned it could be because the Galaxy S5 uses Cat 4 lte and the S6 uses Cat 6.....its very disappointing! Hopefully it gets fixed or I'll return to the S5...i really want to like this phone..... But Samsung is making it hard to
I don`t think there is anything wrong with the signal. even if I only have 1 bar the phone is perfect during calls and my LTE/4G download speed is even over the provided speed my carrier provides, I think it`s just a bug that it`s showing less signal then what it actualy has.
johanbiff said:
I don`t think there is anything wrong with the signal. even if I only have 1 bar the phone is perfect during calls and my LTE/4G download speed is even over the provided speed my carrier provides, I think it`s just a bug that it`s showing less signal then what it actualy has.
Click to expand...
Click to collapse
This is true. It's simply a bug that shows the wrong signal strength - mine shows -113 but I'll have 3 bars so that makes no sense. However, if you ARE getting a bad signal, that is a different issue altogether.
(btw I started a thread about this already several weeks back)
Spoke to Samsung on the phone, they didn't need to remote access my phone to see the issue. They had an S6 in their office and they told me they saw the signal at -113dBm just like mine. They say they have passed this onto the relevant team and hopefully it will be fixed in an OTA and I should stick to the United Kingdom BTU firmware (the correct firmware for my region).
We will see if this gets resolved. They definitely know about the problem now and have seen it with their own eyes, so I'm hopeful.
Japultra said:
This is true. It's simply a bug that shows the wrong signal strength - mine shows -113 but I'll have 3 bars so that makes no sense. However, if you ARE getting a bad signal, that is a different issue altogether.
(btw I started a thread about this already several weeks back)
Click to expand...
Click to collapse
You have a link to you'd thread?
Kjc99 said:
You have a link to you'd thread?
Click to expand...
Click to collapse
http://forum.xda-developers.com/galaxy-s6/help/lte-signal-indicator-issues-t3083001
Japultra said:
http://forum.xda-developers.com/galaxy-s6/help/lte-signal-indicator-issues-t3083001
Click to expand...
Click to collapse
Ok.. Thanks... I already read through that thread too... Been trying to figure out if it was just me or alot of people..... Seems like the 920f is getting more updates that us.... 920I......The latest is AOD3 right? Today I'm gonna flash a custom rom for 920f and see if there is any change....
*edit* just checked Samsung live update... AOE3 was just released for 920I for TTT I guess is a country called Trinidad and Tobago... But that is the firmware I've been using.... Hopefully this will help... Let Ya guys know
*edit #2*...ok guys just updated to AOE3.... Bars still show low but the signal status is working and it's showing that I have a better signal than with *#0011*... The - dbm and asu is now extremely close to my S5... So in conclusion the signal is strong it just doesn't show it in the bars like previous Galaxy's
I've had the note 5 for a little over a month now, and the only thing I hate about it is the terrible cellular signal. Even if the phone is showing 4 bars of LTE I still have really poor signal. I'm on the Sprint Note 5 obviously, rooted and running Moar Rom Version 1.2. Is anyone else having poor signal? Does anyone know how to change the PRL, or if its even possible?? Is there anyhting I can do? Maybe get a new phone, lol!!
My service has been better actually. Of course I'm coming from an s3 too.
I have horrible signal to especially indoors, it drop to 3g with 1 bar
migjr415 said:
I've had the note 5 for a little over a month now, and the only thing I hate about it is the terrible cellular signal. Even if the phone is showing 4 bars of LTE I still have really poor signal. I'm on the Sprint Note 5 obviously, rooted and running Moar Rom Version 1.2. Is anyone else having poor signal? Does anyone know how to change the PRL, or if its even possible?? Is there anyhting I can do? Maybe get a new phone, lol!!
Click to expand...
Click to collapse
Settings/system update....you can update your PRL & Profile there
Same issue....phone does not work where my sprint note 2 worked fine everyday....Could have all bars and still not work.
I received the Blue Note10+ from the Samsung preorder. (SM-N975U1). I'm using it on T-Mobile.
I'm having serious signal strength issues. My Note 8 is at 3 bars while the Note10+ has 0 or 1 bar while indoors. I usually have full 4 bars with the Note8 when I walk outside, but I rarely hit 3 bars with the Note 10+ wherever I'm at. I've never hit the full 4 bars yet with the Note 10+.
Is anyone having this issue? Any suggestions for a solution?
Bars alone don't tell the whole picture as each phone is calibrated differently. The only way to know for sure is running speed tests and comparing actual signal strength numbers in the settings.
bawobogo said:
I received the Blue Note10+ from the Samsung preorder. (SM-N975U1). I'm using it on T-Mobile.
I'm having serious signal strength issues. My Note 8 is at 3 bars while the Note10+ has 0 or 1 bar while indoors. I usually have full 4 bars with the Note8 when I walk outside, but I rarely hit 3 bars with the Note 10+ wherever I'm at. I've never hit the full 4 bars yet with the Note 10+.
Is anyone having this issue? Any suggestions for a solution?
Click to expand...
Click to collapse
Get the actual signal strength on each phone to compare...I have a TMO version of the S10+ and unlocked versions of the Note, the 10+ and a 9... the db strength measures the same on all phones, yet the TMO version shows additional bars... for example, at 99db to 104db, the tmo shows 3-4 bars, the unlocked 2...
Go to About phone, Status, sim card status to get the actual signal strength...
Same. Pixel 3 works, Note 10 has zero bars and doesn't work. I assume it's not connecting to TMobile bands
I'm on Sprint, got the Note 10+ around 9:30 yesterday. No issues whatsoever.
Can you tell us the dbm compared to the pixel? I'm really curious if I should just flash the tmo firmware before I even bother to load it.
kolyan said:
Same. Pixel 3 works, Note 10 has zero bars and doesn't work. I assume it's not connecting to TMobile bands
Click to expand...
Click to collapse
You might need to update the PRL? Assuming it's a new phone. Have you contacted TMO?
EDIT: Seems like TMO is having issues.
jackdforme said:
Can you tell us the dbm compared to the pixel? I'm really curious if I should just flash the tmo firmware before I even bother to load it.
Click to expand...
Click to collapse
I am home now. Dbm here is the same and everything works. I was in the area that had signal problems and Pixel was probably using band 12 whereas Note just lost signal for good
---------- Post added at 01:42 AM ---------- Previous post was at 01:39 AM ----------
zedwards said:
You might need to update the PRL? Assuming it's a new phone. Have you contacted TMO?
Click to expand...
Click to collapse
I am on Google Fi
Flash the T-Mobile frimware on it
bawobogo said:
I received the Blue Note10+ from the Samsung preorder. (SM-N975U1). I'm using it on T-Mobile.
I'm having serious signal strength issues. My Note 8 is at 3 bars while the Note10+ has 0 or 1 bar while indoors. I usually have full 4 bars with the Note8 when I walk outside, but I rarely hit 3 bars with the Note 10+ wherever I'm at. I've never hit the full 4 bars yet with the Note 10+.
Is anyone having this issue? Any suggestions for a solution?
Click to expand...
Click to collapse
Did you check for software update when you got your phone? When I received my unlocked Note 10 on the 21st, there was a new software update. Although the update didn't call out signal strength specifically, but you never know... After playing around with the device, I flashed it with T-Mobile firmware. I didn't have enough time to test cell signal, but haven't seen issues yesterday and today. The signal strength is on par with my Pixel 2 and S10e
I've run speed test at the same exact spot with my Note 8, OnePlus 6T and Note 10+ and they're all just about the same, between 85-90Mbps DL.
I have one less bar at home but still managed to get 120mb download speed. Havent looked at the dbm readings. Elsewhere its been just as good as my s8+.
Unlocked N10+.
Charkatak said:
Did you check for software update when you got your phone? When I received my unlocked Note 10 on the 21st, there was a new software update. Although the update didn't call out signal strength specifically, but you never know... After playing around with the device, I flashed it with T-Mobile firmware. I didn't have enough time to test cell signal, but haven't seen issues yesterday and today. The signal strength is on par with my Pixel 2 and S10e
Click to expand...
Click to collapse
I am on Tmobile and also bought the unlocked (note+) version and ran the update. If you could be so kind, what does flashing the Tmo firmware do (and how do I do it)? Would this give me everything Tmobile puts on their phones? Is there a benefit to doing that? I am curious if that would help with the signal strength.
rosedog said:
I am on Tmobile and also bought the unlocked (note+) version and ran the update. If you could be so kind, what does flashing the Tmo firmware do (and how do I do it)? Would this give me everything Tmobile puts on their phones? Is there a benefit to doing that? I am curious if that would help with the signal strength.
Click to expand...
Click to collapse
You just use Odin to flash TMobile firmware for note 10, you will have all TMobile bloatwares and features that built-in T-Mobile firmware. I believe you gain more signal bars. I also think you will be able to do video calling on your U1. I don't have note 10, still hang on with my note 9, N960U1.
rosedog said:
I am on Tmobile and also bought the unlocked (note+) version and ran the update. If you could be so kind, what does flashing the Tmo firmware do (and how do I do it)? Would this give me everything Tmobile puts on their phones? Is there a benefit to doing that? I am curious if that would help with the signal strength.
Click to expand...
Click to collapse
So if you flash T-Mobile firmware on your Note 10, you will gain few features:
1) Advanced Messaging - be able to see when person read your sms, when it was delivered or when person is typing a message. You can also send images/videos of a larger sizes about ~10MB. This will only work when you text people that have similar software or that use T-Mobile
2) Video calling will be built in to the phone dialer app - works with phones from T-Mobile that use similar software(LG, Samsung, Moto)
3) Will have 4G LTE wording in the status bar instead of just LTE or LTE+
4) T-Mobile logo on boot and sounds
5) Practically no bloatware - after flashing, during phone setup, you will be asked if you want to install 3 T-Mobile apps: Visual Voice mail, T-Mobile account app and Macfee antivirus - just don't check boxes if you don't need them.
The reason I flash my phones with T-Mobile firmware is that, before releasing they test the update so it would work better on their network and that I have T-Mobile
Charkatak said:
So if you flash T-Mobile firmware on your Note 10, you will gain few features:
1) Advanced Messaging - be able to see when person read your sms, when it was delivered or when person is typing a message. You can also send images/videos of a larger sizes about ~10MB. This will only work when you text people that have similar software or that use T-Mobile
2) Video calling will be built in to the phone dialer app - works with phones from T-Mobile that use similar software(LG, Samsung, Moto)
3) Will have 4G LTE wording in the status bar instead of just LTE or LTE+
4) T-Mobile logo on boot and sounds
5) Practically no bloatware - after flashing, during phone setup, you will be asked if you want to install 3 T-Mobile apps: Visual Voice mail, T-Mobile account app and Macfee antivirus - just don't check boxes if you don't need them.
The reason I flash my phones with T-Mobile firmware is that, before releasing they test the update so it would work better on their network and that I have T-Mobile
Click to expand...
Click to collapse
AWESOME! Thanks for the reply.
I have noticed something about my signal. It may show one bar but compared to my Note 9, so far, it is blowing it out of the water with internet access. The building I work in has a metal roof and typically that spells trouble for fast browsing. The 10+ seems to be accessing sites faster. However using the GPS this morning I could have sworn it told me it lost signal.
*edit*
Forgot to ask...when flashing the T-Mobile firmware does that trip Knox? Is that still a thing worth worrying about?
I haave two conflicting opinions on flashing tmo firmware.
Thing One.
The carriers lie to us. That's why the tmo signal is better. Not because it's better, it's probably a marketing directive. Resetting the Calc of bars shown to dbm is not optimizing anything. It's making its customers not see dead zones and drop outs. Even though you still have no access on the device.
Thing Two.
But what if I'm wrong. Is it impacting my battery life having computationally lower bars?
Oh the madness.
Sent from my SM-N975U1 using Tapatalk
I have zero bars now on N10 with T-Mobile band 66. Unfortunately I have no clue how to check bands on Pixel 3 phone, it gives be 4 bars of LTE
I have the same crap signal strength. My note 4 and 9 no probs. Changed sim card. Changed carrier, took phone To an authorized Samsung service center same problem. I find on Google that and saw how many others are having the exact same problem. The Samsung service center said they've been getting more and more calls on this problem and it's not a software issue it's a hardware issue. They told me there's not a hardware update, meaning there is not an antenna that can be replaced it's Built-in to the phone to where they couldn' change it out
flashprash65 : So are you telling us that we will never have a better signal than we currently have?
That we spent $ 1200 for a product that will never work properly?