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I'm returning my current Captivate to ATT because it has way too many random shutdowns, it gets really annoying having to boot up the phone every 5 minutes. They sent me a replacement but currently I can't get ODIN to recognize the phone so I can flash it back to stock. I have Continuum running on it right now.
Could I just remove root and send the phone back? Or does anyone here have experience returning a phone with a custom ROM back to ATT? I don't want them to call me back and blame the custom ROM for the shutdowns and then in turn charge me for the replacement.
Thanks.
Yes you have to use one click and return to stock before returning phone. Custom roms and root void warranty.
Turn phone off. Plug in usb to pc. Hold volume up+down. Plug in usb to phone. Should go into dl mode and press start on one click odin.
Sent from my GT-I9000 using XDA App
I have a similar question, I have loaded GB continuum rom. If I return to stock with the one-click return to stock, will restore all GB boot loader?
Luckily I have an ATT return center not too far from me. I can walk in there and get a replacement. I am hoping to get one with better GPS performance (I know they exist).
random228 said:
I'm returning my current Captivate to ATT because it has way too many random shutdowns, it gets really annoying having to boot up the phone every 5 minutes. They sent me a replacement but currently I can't get ODIN to recognize the phone so I can flash it back to stock. I have Continuum running on it right now.
Could I just remove root and send the phone back? Or does anyone here have experience returning a phone with a custom ROM back to ATT? I don't want them to call me back and blame the custom ROM for the shutdowns and then in turn charge me for the replacement.
Thanks.
Click to expand...
Click to collapse
Removing root wont change the fact that you have a custom rom. Make sure your in download mode on your phone, make sure odin is open first then plug in your phone. If it wont recognize your phone, try other usb ports or restart your comp. Make sure you use one click odin.
hashish16 said:
I have a similar question, I have loaded GB continuum rom. If I return to stock with the one-click return to stock, will restore all GB boot loader?
Luckily I have an ATT return center not too far from me. I can walk in there and get a replacement. I am hoping to get one with better GPS performance (I know they exist).
Click to expand...
Click to collapse
If you use the one click odin and master clear it will look like you never modded your phone.
I just did this at lunch today. Was having so many problems with my phone. 100% Sure I had faulty hardware and nothing software related. So this is what I did. I Odin-1 Clicked back to stock. Well one of my issues I was having was that even with Odin I would get a boot loop. It did get past the sbin and bootloaders, and replaced the flash screen with ATT and those annoying 3G Bars. Didnt even waste my time going to a retail store, went straight to a warranty store. In the store I explained the boot issue, and I was out with a replacement within 10 minutes. Granted if your Odin-1 Click works, you should be fine.
Sweet guys, thanks! I'll probably do this sometime next week.
Cool, thanks for the replies. I'll give it a shot on another computer because I can't seem to get ODIN to recognize the phone. I've tried 3 different USB cables. ODIN does recognize the phone when its on and running but I know you can't do anything with ODIN if the phone is on.
Try reinstalling pc drivers for phone see if that works.
Sent from my GT-I9000 using XDA App
...and using the back USB connectors if you are using a desktop.
Thanks guys. I was really trying to do this and this thread confirms all my questions.
Sent from my Galaxy S captivate
So yesterday my phone fell from about OptiPlex height right onto the USB port with a cable plugged in. The plugged torqued a bit, and the result is that it won't connect to any computer, though it seems to charge fine.
I want to see if T-Mo will replace it, but I figure I should get Valhalla off it first. My questions are 2:
1) Is there a way to get it back to stock, including recovery, without USB?
2) Does T-Mo really check that I haven't rooted and ROM'ed the phone?
Does anybody have any experience like this to share?
brutuspa said:
So yesterday my phone fell from about OptiPlex height right onto the USB port with a cable plugged in. The plugged torqued a bit, and the result is that it won't connect to any computer, though it seems to charge fine.
I want to see if T-Mo will replace it, but I figure I should get Valhalla off it first. My questions are 2:
1) Is there a way to get it back to stock, including recovery, without USB?
2) Does T-Mo really check that I haven't rooted and ROM'ed the phone?
Does anybody have any experience like this to share?
Click to expand...
Click to collapse
Obtain a micro SD to SD converter
Place the micro SD into the converter, plug it into your computer
Open the SD and place the ROM zip onto the SD
Put the SD back into your phone
Boot to recovery, flash ROM from zip
Here is a stock zip i found for you: http://forum.xda-developers.com/showthread.php?t=1062847
Also I know this isn't going to help too much, but I once "bricked" an optimus (I now know it wasn't bricked, but I was dumb n00b and deleted the launcher XD) and returned it within the 14day window... they never even asked a question...
tehgyb said:
Obtain a micro SD to SD converter
Place the micro SD into the converter, plug it into your computer
Open the SD and place the ROM zip onto the SD
Put the SD back into your phone
Boot to recovery, flash ROM from zip
Here is a stock zip i found for you: http://forum.xda-developers.com/showthread.php?t=1062847
Also I know this isn't going to help too much, but I once "bricked" an optimus (I now know it wasn't bricked, but I was dumb n00b and deleted the launcher XD) and returned it within the 14day window... they never even asked a question...
Click to expand...
Click to collapse
Thanks for the link, I'll definitely grab that ROM.
However, how can I Odin it without a working USB? I can deal with any CWM ROMs, but I'd be returning the device without stock recovery and rooted. I am probably being overly paranoid, but I could get by using the phone without USB, just flashing whatever GB or, dare I say, ICS ROMs that our benevolent devs make available.
See my dilemma?
Wait, so is the problem your USB cable or the actual USB plug on your phone?
If it's the former, you could get any Micro USB cable. I found that my SGS4G can charge with the BlackBerry cables.
bkoon1218 said:
Wait, so is the problem your USB cable or the actual USB plug on your phone?
If it's the former, you could get any Micro USB cable. I found that my SGS4G can charge with the BlackBerry cables.
Click to expand...
Click to collapse
No, it's the latter. Sorry, in trying to brief I wasn't clear.
Ordinarily to return a phone I assume I would need to track down a stock image, Odin it, and then SuperOneClick unroot, if necessary. I would imagine both of those steps would require a working data connection via USB. Mine only charges, it now doesn't connect on three computers that used to mount it with no problem.
I can pull the MicrosSD or transfer via WiFi and load anything through CWM (ICBINB, Valhalla, KI*, KJ*...) and have been. But if I want to turn it over to T-Mo for a replacement, I imagine it has to look like I haven't rooted and ROMed it with every GB release that has seen the light of day the past 2 months. Even if I CWM a stock KB5 or KD1, I'll still have a warranty-violating Recovery and it will be rooted.
brutuspa said:
Thanks for the link, I'll definitely grab that ROM.
However, how can I Odin it without a working USB? I can deal with any CWM ROMs, but I'd be returning the device without stock recovery and rooted. I am probably being overly paranoid, but I could get by using the phone without USB, just flashing whatever GB or, dare I say, ICS ROMs that our benevolent devs make available.
See my dilemma?
Click to expand...
Click to collapse
That link is a cwmable zip of stock without root. I would think that'd do the trick, no?
Sent from my SGH-T959V using XDA App
My bad, I assumed it was Odin only.
brutuspa said:
My bad, I assumed it was Odin only.
Click to expand...
Click to collapse
Unless I misread something... :X
Sent from my SGH-T959V using XDA App
I'll let you know after Titanium finishes. Wish me luck
tehgyb said:
Unless I misread something... :X
Sent from my SGH-T959V using XDA App
Click to expand...
Click to collapse
It's an Odin ROM, from what I'm reading. I haven't taken the time to download it and check myself though.
bkoon1218 said:
It's an Odin ROM, from what I'm reading. I haven't taken the time to download it and check myself though.
Click to expand...
Click to collapse
OK, I'll hold off on that then.
For what it's worth, T-Mobile pointed out that I had "weird" software on my phone, and said they couldn't help. I tried to say yes, but if I revert to stock what could you do? They didn't go for it.
Sent from my SGH-T959V using XDA App
brutuspa said:
For what it's worth, T-Mobile pointed out that I had "weird" software on my phone, and said they couldn't help. I tried to say yes, but if I revert to stock what could you do? They didn't go for it.
Sent from my SGH-T959V using XDA App
Click to expand...
Click to collapse
Damn, that really sucks. You really shouldn't admit to rooting and flashing custom ROMs, since that already voids your warranty. Reverting back to stock doesn't legally unvoid your warranty, I believe.
Sorry, but I think you just might be SoL in this case.
If you have insurance, a crazy idea could be to purposely hard brick your device and say that your phone completely screwed up after you dropped it. You should probably get more suggestions about this idea first though.
Another less crazy idea would be for you to open up your phone and see if you can set it back in place properly.
bkoon1218 said:
Damn, that really sucks. You really shouldn't admit to rooting and flashing custom ROMs, since that already voids your warranty. Reverting back to stock doesn't legally unvoid your warranty, I believe.
Sorry, but I think you just might be SoL in this case.
If you have insurance, a crazy idea could be to purposely hard brick your device and say that your phone completely screwed up after you dropped it. You should probably get more suggestions about this idea first though.
Another less crazy idea would be for you to open up your phone and see if you can set it back in place properly.
Click to expand...
Click to collapse
Technically I didn't admit anything. She said "let me take it in back and try it on our computer". 5 minutes later she was showing me the About phone screen and calling me out for it. I'll try a different T-Mo store, and hope she didn't note my account.
Then my troubles got worse, but now are better.
I ended up hosing the whole thing. I couldn't get back to recovery - only download. Then I tried Odin, while jiggling the USB, and was able to get it to connect and accept KD1, but it failed halfway through. I kept monkeying with the USB and saw a little flash and then it powered off completely. Battery pull got it back to the failed firmware - try Kies prompt, but Odin could see it. Pushed KD1 again while not even breathing on the phone and it finished.
I now have a phone that looks stock. It definitely has a bad USB. I know a shop that replaced my Blackberry Curve's USB for about $70. That will be my next step if T-Mo marked my account with a scarlet letter.
Let's see how long I can stand stock
PS at least my WiFi works better than GB
PPS A different store arranged for a replacement for a $20 processing fee. It arrives Thursday.
Need help, can I unroot and return a rooted and custom rom'ed Droid Charge to stock without ODIN?
My problem: Bad USB, phone charges but computers won't recognize it. I have tried different computers, usb cables, and reinstalled drivers, no go.
Currently using Humble 3.0 EP1
Since computers cannot recognize through the USB, I can't use ODIN to flash back to stock and unroot. However I do have a USB SD card reader that I can use to put things onto the SD card and maybe use CWM or something.
Does anyone know of a way to do this?
I need to do this because I had them do a warranty replacement on the phone and they are sending me a new phone, but I have to send this one back. Therefore I'd like to send back a unrooted, stock unit just in case they see it and decide that my warranty is void.
Thanks!
dzy_1 said:
Need help, can I unroot and return a rooted and custom rom'ed Droid Charge to stock without ODIN?
My problem: Bad USB, phone charges but computers won't recognize it. I have tried different computers, usb cables, and reinstalled drivers, no go.
Currently using Humble 3.0 EP1
Since computers cannot recognize through the USB, I can't use ODIN to flash back to stock and unroot. However I do have a USB SD card reader that I can use to put things onto the SD card and maybe use CWM or something.
Does anyone know of a way to do this?
I need to do this because I had them do a warranty replacement on the phone and they are sending me a new phone, but I have to send this one back. Therefore I'd like to send back a unrooted, stock unit just in case they see it and decide that my warranty is void.
Thanks!
Click to expand...
Click to collapse
I don't think there is a way, the closest I would say to being stock would be to flash debloated EE4 in CWM but its debloated and rooted so they'd be able to tell easily, also I don't know if it would flash properly over a GB rom
yea guess i'm screwed...
dzy_1 said:
yea guess i'm screwed...
Click to expand...
Click to collapse
You do know you can just factory reset the phone, right? Menu Key -> Settings -> Privacy.
BuglessFan said:
You do know you can just factory reset the phone, right? Menu Key -> Settings -> Privacy.
Click to expand...
Click to collapse
that won't revert you to stock EE4 though I don't think
blazing through on my 4G Droid Charge
anoninja118 said:
that won't revert you to stock EE4 though I don't think
blazing through on my 4G Droid Charge
Click to expand...
Click to collapse
No, that will just dump all user/app data. Leaving you gummy charged.
You need to brick phone. I mean hard brick and send in for warranty replacement. with a USB Im not sure how your gonna brick it either. See if maybe someone can put together a cwm flashable stock ee4 package and a seperate stock recovery .zip! Imnuts maybe?
Flash stock ROM and kernel first. Then stock recovery. That's if you can get Dev to put the effort in. Try IRC #CHARGE. Imnuts might be able to help....
Sent from my Gummy Charged GBE 2.1 using XDA App
XDAholic said:
No, that will just dump all user/app data. Leaving you gummy charged.
You need to brick phone. I mean hard brick and send in for warranty replacement. with a USB Im not sure how your gonna brick it either. See if maybe someone can put together a cwm flashable stock ee4 package and a seperate stock recovery .zip! Imnuts maybe?
Flash stock ROM and kernel first. Then stock recovery. That's if you can get Dev to put the effort in. Try IRC #CHARGE. Imnuts might be able to help....
Sent from my Gummy Charged GBE 2.1 using XDA App
Click to expand...
Click to collapse
You can't flash recovery within recovery. Recovery-ception doesn't exist. When you flash stock kernel it will overwrite CWM with stock recovery upon reboot.
Sent from my Droid Charge running Infinity Beta
XDAholic said:
See if maybe someone can put together a cwm flashable stock ee4 package and a seperate stock recovery .zip! Imnuts maybe?
Sent from my Gummy Charged GBE 2.1 using XDA App
Click to expand...
Click to collapse
It seems that Imnuts has already put out a stock EE4 CWM package that will also restore the stock recovery, kernel, etc..
It can be found here
The title pretty much says it all, I am running rooted rogers stock, and recently my phone has stopped connecting through usb. I have tried on multiple computers and on each one, thr phone just charges when connected, i dont get a notification saying that usb is connected, nothing. I am not using the cable that came with my phone as i have lost it, but the cable im' using worked fine in the past (its a kindle usb btw). I am wondering if theres any way to fix this, or am I SOL?
Sent from my SGH-I727R using XDA
Try to install the latest Samsung USB Drivers.
Also you can try plugging it to another computer/laptop, if it doesn't work either then there is a chance that the cord has gone bad. I know my computer doesn't recognize my phone when its on my USB extender but when I use the stock USB cord it detects it fine.
UZ7 said:
Try to install the latest Samsung USB Drivers.
Also you can try plugging it to another computer/laptop, if it doesn't work either then there is a chance that the cord has gone bad. I know my computer doesn't recognize my phone when its on my USB extender but when I use the stock USB cord it detects it fine.
Click to expand...
Click to collapse
I have the latest drivers downloaded, I'll borrow my friends cord on monday, till then I'll scower my house fot my cord. Thanks for the reply!
Sent from my SGH-I727R using XDA
I had the exact same thing happen to me. Went to the AT&T repair facility and got it swapped out. You can find out where the closest one is from a retail store. Since Galaxy is so new, you probably shouldn't even need your receipt. If you are rooted, I hope you have a stock NANDROID backup of unrooted stock. I was afraid they would deny so I unrooted. Since I didn't have a NANDROID, and didn't want to flash ODIN and trip the counter, I ended up having to make a CWM flashable zip of stock, including stock recovery, using WIFI to transfer the file, and flash. I heard many tech don't care and will swap out for you either way. Hope you get it swapped w/o hassle!
freakius said:
I had the exact same thing happen to me. Went to the AT&T repair facility and got it swapped out. You can find out where the closest one is from a retail store. Since Galaxy is so new, you probably shouldn't even need your receipt. If you are rooted, I hope you have a stock NANDROID backup of unrooted stock. I was afraid they would deny so I unrooted. Since I didn't have a NANDROID, and didn't want to flash ODIN and trip the counter, I ended up having to make a CWM flashable zip of stock, including stock recovery, using WIFI to transfer the file, and flash. I heard many tech don't care and will swap out for you either way. Hope you get it swapped w/o hassle!
Click to expand...
Click to collapse
All you need to do is flash the counter reset and Odin the sammobile tar
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Could also be an issue with the cable. Had similar issues before switching to a new one.
I had the exact same thing happen to me. Went to the AT&T repair facility and got it swapped out. You can find out where the closest one is from a retail store. Since Galaxy is so new, you probably shouldn't even need your receipt. If you are rooted, I hope you have a stock NANDROID backup of unrooted stock. I was afraid they would deny so I unrooted. Since I didn't have a NANDROID, and didn't want to flash ODIN and trip the counter, I ended up having to make a CWM flashable zip of stock, including stock recovery, using WIFI to transfer the file, and flash. I heard many tech don't care and will swap out for you either way. Hope you get it swapped w/o hassle!
Click to expand...
Click to collapse
How would u make a flashable zip like that?
Sent from my SGH-I727R using XDA
Does anyone know how to do what freakius did with rogers stock?
Sent from my SGH-I727R using XDA
thatguy97 said:
Does anyone know how to do what freakius did with rogers stock?
Sent from my SGH-I727R using XDA
Click to expand...
Click to collapse
Rogers tar is in the unbrick/unroot thread. Rogers is waaay more lenient than AT&T, and I don't most know what rooting even is
icenight89 said:
Rogers tar is in the unbrick/unroot thread. Rogers is waaay more lenient than AT&T, and I don't most know what rooting even is
Click to expand...
Click to collapse
Read my first post, my problem is that my phone wont connect to my computer through usb so i couldn't flash that tar even if i wanted to
I have the same problem and upon format in cwm it says dev/block unable to.format
There's a similar thread on this in the General section.
http://forum.xda-developers.com/showthread.php?t=1626813&page=2
In short, IMO it's likely a cold solder issue. Have a long conversation with someone (45 min-hour) with the phone in your hand (so it heats up internally) then connect to a computer. If it comes up, you know it's a hardware issue. This was the case with mine.
My USB port is kaput so I need to send my CWM+CM11 blaze for warranty repair. Can't flash via Odin and the only stock room zip I found on the forums is a dead link. Any assistance would be greatly appreciated.
Sorry dude... At this point, you've voided your warranty by changing the firmware, and the USB is the only I can think of to revert back to stock... You have to remove your custom recovery with an external device, and only can really be done so via USB... Unless you opened up your phone yourself and somehow tapped into a different way...
Are you charging you're battery externally? Have you tried a different version of Android? Believe it or not, I've lost USB functionality (software and hardware uses) because of a particular ROM not working well, or even a need for a simple reinstallation...
Unfortunately, rooting your phone comes with risks, and disclaimers are posted for every thread... Not trying to be a jerk... Just saying...
Sent from The Doctor's Nexus 7
didn't I warn you about this...?
Sent from my SGH-T769 using XDA Premium 4 mobile app
Actually, based on what I've read on these forums, as long as I can flash a stock zip via CWM, I should be OK. The man don't care if you install a recovery, they just don't want you to root or install another ROM. I did try other ROMs. In fact I'm now running the rooted stock ROM from one of the forum posts. If I can just get an un-rooted stock zip I'd be home free.
I'm charging externally, switching between the OEM battery and a spare I bought.
And yes I knew the risks, but I'm reasonably sure this is not caused by a ROM, more of a hardware failure.
champ784 said:
Sorry dude... At this point, you've voided your warranty by changing the firmware, and the USB is the only I can think of to revert back to stock... You have to remove your custom recovery with an external device, and only can really be done so via USB... Unless you opened up your phone yourself and somehow tapped into a different way...
Are you charging you're battery externally? Have you tried a different version of Android? Believe it or not, I've lost USB functionality (software and hardware uses) because of a particular ROM not working well, or even a need for a simple reinstallation...
Unfortunately, rooting your phone comes with risks, and disclaimers are posted for every thread... Not trying to be a jerk... Just saying...
Sent from The Doctor's Nexus 7
Click to expand...
Click to collapse