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Thought you guys might enjoy this story:
I went to AT&T to buy my Captivate on Wednesday. A samsung rep was there and I was schmoozing with him. Anyways, he takes out a knife and stabs (hard!!!) the demo Captivate. Nothing happened to the screen. It was awesome!
coldbeverage said:
Thought you guys might enjoy this story:
I went to AT&T to buy my Captivate on Wednesday. A samsung rep was there and I was schmoozing with him. Anyways, he takes out a knife and stabs (hard!!!) the demo Captivate. Nothing happened to the screen. It was awesome!
Click to expand...
Click to collapse
There's a video on youtube of an asian guy beating the heck out of the screen. Basically the only thing that scratched it was an exacto knife. Then he dropped it from like five and a half feet and the screen imploded lol.
Funny
Sent from my SAMSUNG-SGH-I897 using XDA App
I was just wondering if my Captivate has regular glass or not, this is good to know. It's funny this information is not advertised like the iPhone 4 gorilla glass, which is plastered on every site that shows phone specs.
While we're at it, does the Captivate have noise cancellation? I only asked cause i had my Captivate hooked up to my car speakers and kept getting a loud piched echo sound while I was on a call today. The same annoying sound I used to get on my iPhone 3G.
Thanks in advance
logicrulez said:
I was just wondering if my Captivate has regular glass or not, this is good to know. It's funny this information is not advertised like the iPhone 4 gorilla glass, which is plastered on every site that shows phone specs.
While we're at it, does the Captivate have noise cancellation? I only asked cause i had my Captivate hooked up to my car speakers and kept getting a loud piched echo sound while I was on a call today. The same annoying sound I used to get on my iPhone 3G.
Thanks in advance
Click to expand...
Click to collapse
I don't think the iphone actually has Gorilla glass. I think it has an equivelent type of panel that some have said is used is the aeronautics industry.
I agree that they should use this is a marketing tool.
The Captivate has a noise reduction circuit, but does not have multiple mics for noise cancellation. I'd says the echo is some kind of feedback.
logicrulez said:
While we're at it, does the Captivate have noise cancellation? I only asked cause i had my Captivate hooked up to my car speakers and kept getting a loud piched echo sound while I was on a call today. The same annoying sound I used to get on my iPhone 3G.
Thanks in advance
Click to expand...
Click to collapse
No, no cancellation. Do you get the feedback when plugged into the charger and stereo or just the stereo. Never got it on my old fuze but do get it on the wifes 3g and my captivate. Only happens when we have the phone plugged in to charge. Pitch gets louder as the rpms get higher.
Sent from my captivate
The cappy just has noise cancellation circuitry but it works really good. I was in a club on a friday night with some friends and my girlfriend called me and she could clearly hear me talk over the loud music. She said she could also hear the music but she could hear me without any strain and I wasn't yelling into the phone or anything..
^cappy? Really, did you just call it that?
Clienterror said:
There's a video on youtube of an asian guy beating the heck out of the screen. Basically the only thing that scratched it was an exacto knife. Then he dropped it from like five and a half feet and the screen imploded lol.
Click to expand...
Click to collapse
Mine survived a good beating, but a few days ago I dropped it from the top of my stairs to a tile floor below, glass didn't break but the lcd inside was cracked to bits. Glad I actually got the insurance this time
Sent from my SAMSUNG-SGH-I897 using XDA App
matt310 said:
^cappy? Really, did you just call it that?
Click to expand...
Click to collapse
Yea lol, I'm running JH3 rom, JP3 Modem.bin off the i9000 phones, and the Vibrant kernel. This thing is Frankensteined to hell ATM, BUT HSUPA is working muhahahah.
This dude managed to break his Gorilla Glass dell streak like the first day he got it rofl.
http://www.youtube.com/watch?v=YuuWRB43HCE
Does Gorilla glass even protect against the glass from breaking? I thought it just protected against scratches, etc.
From the video he was saying it was indestructable...which glass obviously is not. I have heard that Samsung is testing some kind of super hard plastic for the OLED screens so they can bend a little.
Im thinking of taking off the screen protector, if it is indeed gorilla glass or similar, but my first captivate got 2 small tiny scratches on it and it really pissed me off. I got a bodyguardz on it now.
Can you link to the specific bodyguards item? Thanks
Sent from my SAMSUNG-SGH-I897 using XDA App
Actually Gorilla glass is more resistant to breaking than regular glass, not scratching. However, most screens are a type of plastic, maybe acrylic or polycarbonate. Any type of glass is MUCH more scratch resistant than these plastics. I've read that the edges are still vulnerable so a silicone case or something similar should help a lot. I'm really enjoying the feel of the glass so I think i'm gonna skip on the screen protector.
I've got strange discoloration in the upper right corner of my captivate - not on the screen itself, but on the glass to the right of the ATT logo. Seems really aparent when I run my finger over, looks like the upper right of the screen is lighter, and its really apparent when there is finger oil or in sunlight.
Anyone see the upper right of their captivate screen, some sort of lighter discoloration? Not sure if I somehow messed with that part of the glass but it seems a perfect oval.
This probably makes no sense and i'll try to take a picture.
logicrulez said:
I was just wondering if my Captivate has regular glass or not, this is good to know. It's funny this information is not advertised like the iPhone 4 gorilla glass, which is plastered on every site that shows phone specs.
While we're at it, does the Captivate have noise cancellation? I only asked cause i had my Captivate hooked up to my car speakers and kept getting a loud piched echo sound while I was on a call today. The same annoying sound I used to get on my iPhone 3G.
Thanks in advance
Click to expand...
Click to collapse
When your a company that makes high end products, you dont have to advertise it. The people should already "know" lol. Software might not be that good right now, but the hardware is top notch on this phone.
nickbarbs said:
I've got strange discoloration in the upper right corner of my captivate - not on the screen itself, but on the glass to the right of the ATT logo. Seems really aparent when I run my finger over, looks like the upper right of the screen is lighter, and its really apparent when there is finger oil or in sunlight.
Anyone see the upper right of their captivate screen, some sort of lighter discoloration? Not sure if I somehow messed with that part of the glass but it seems a perfect oval.
This probably makes no sense and i'll try to take a picture.
Click to expand...
Click to collapse
Ok well we might have a small issue then with the glass. Please refer to my pictures to see what I mean.
http://picasaweb.google.com/lh/photo/TdI4syHFOLz3nwksMwZm2A?feat=directlink
http://picasaweb.google.com/lh/photo/9beQtnvaGYLFPW8vQxzhCg?feat=directlink
Hope that link works for you guys.
Basically my theory is that the anti smudge coating is wearing off quite quickly on the machine. That smudge that you see is right where my leg was rubbing in my pants pockets this weekend while I had 4 days in amsterdam. Walked a LOT with this thing in my pants pocket and noticed just getting back home this strange smudge that wouldnt come off.
Its very apparent most of the time, its not GLARING as you can see by some of the no flash shots I took.. obviously its not great and if you zoom in with my pics you will notice a wearing down pattern.. makes me nervous the coating on this thing isn't built to last. Certainly it didnt last a weekend in amsterdam admittingly my jeans are pretty tight generally (dang europeans!)
Anyways the glass might not scratch but the coating comes off and i'm sure others will see this soon. My friend with a Vibrant has been playing non stop emulators on it and he says there are "holes" on the screen where his virtual buttons are. He freaked out but now figured he'll just wear down the whole screen in the same way anyway.
Obviously in my case its just the top easy to ignore but not great.. just watch out i guess guys. my case is getting to me in a few days - a few days too late LOL it might have been saved had I had the case earlier.
nickbarbs said:
Ok well we might have a small issue then with the glass. Please refer to my pictures to see what I mean.
http://picasaweb.google.com/lh/photo/TdI4syHFOLz3nwksMwZm2A?feat=directlink
http://picasaweb.google.com/lh/photo/9beQtnvaGYLFPW8vQxzhCg?feat=directlink
Hope that link works for you guys.
Basically my theory is that the anti smudge coating is wearing off quite quickly on the machine. That smudge that you see is right where my leg was rubbing in my pants pockets this weekend while I had 4 days in amsterdam. Walked a LOT with this thing in my pants pocket and noticed just getting back home this strange smudge that wouldnt come off.
Its very apparent most of the time, its not GLARING as you can see by some of the no flash shots I took.. obviously its not great and if you zoom in with my pics you will notice a wearing down pattern.. makes me nervous the coating on this thing isn't built to last. Certainly it didnt last a weekend in amsterdam admittingly my jeans are pretty tight generally (dang europeans!)
Anyways the glass might not scratch but the coating comes off and i'm sure others will see this soon. My friend with a Vibrant has been playing non stop emulators on it and he says there are "holes" on the screen where his virtual buttons are. He freaked out but now figured he'll just wear down the whole screen in the same way anyway.
Obviously in my case its just the top easy to ignore but not great.. just watch out i guess guys. my case is getting to me in a few days - a few days too late LOL it might have been saved had I had the case earlier.
Click to expand...
Click to collapse
I have not seen any mention of a coating on the glass by Samsung or by Corning (if our phones do have Gorilla Glass). The only phone that ever advertised a coating (that i know of) is the iPhone 3GS.
I would just like to see some mention of coatings - kind, purpose, etc. from some official source before i worry about it.
Gorilla Glass Official
It is on all Galaxy S models: Captivate, Vibrant, etc. It is listed on their website.
Cracked my 2 day mytouch 46... Any way to use the manufacture warranty
How did you do that? Was the screen glass?
Sent from my HTC Glacier using XDA App
Dropped it on carpet and screen is glass
kryptik06 said:
Dropped it on carpet and screen is glass
Click to expand...
Click to collapse
It's not Gorilla Glass. HTC doesn't use Gorilla Glass *someone here suggested they did for the MT4G, they didn't*
Well Iguess its not glass, either way cab I still do manufacture warranty or is it only for software
kryptik06 said:
Dropped it on carpet and screen is glass
Click to expand...
Click to collapse
That's some pretty hard carpet you got there. Man up! You dropped it on the floor.
Sorry to hear that.
XfooYen said:
That's some pretty hard carpet you got there. Man up! You dropped it on the floor.
Sorry to hear that.
Click to expand...
Click to collapse
No if I dropped it on the floor I would of said that, no point in lieing. I have no scratches just a straight line on the the screen
First, i would install some under padding at your place. Second, do you have the $5/mo insurance on the phone? That will help you. I don't know what to say otherwise but I'm truly baffled on how dropping it on carpet busted your phone. Did it bounce off a tall stairwell first "Brady Bunch" style?
did you get the protection plan with the phone. it's 5.99 a month? with that plan you can get a new one no matter what... without it your SOL
It fell from out my pocket while i was siting on my computer chair. I was naturly pissed the fu#% off seeing how it was not that high I have the insurance but it will cost 130 just to replace a cracked screen.. Was wondering if there was a chapter method
Suggestion for you, sine you have 14 days to add insurance do so and report a claim. manufacture warranty will not cover drops.
Sent from my HTC Glacier using XDA App
I know it's not gorilla glass but geez, a drop to the carpet = cracked screen?
How high of a drop? How hard was the carpet?
Wow...that sucks...on carpet none the less. Did you roll over it with your chair?
The reason I ask, is the very day I got it and was at home that evening, I had it on the bar in our kitchen because my daughters were looking at it...they got to messing around and my oldest daughter pushed our youngest. when she fell off the bar stool, she flung her arm and hit my phone off. It flew across the kitchen, bounced off the cabinet door and fell screen down on the ceramic tile floor. The battery door flew off and I completely expected to be making a post like yours for sure...my daughter picked it up, put the battery cover back on and put the phone back on the bar face down. As I was in the middle of cutting chicken, it took me about 5 minutes before I could go look...nothing at all, the phone is in perfect shape, no evidence of a fall at all.
I guess all it takes is one well angled drop to either be the end or the saving grace for any glass screen
Sorry to hear about the drop. Asurion is the 3rd party insurance and it's $4.79/mo on my bill, plus a $150 deductible for physically damaged phones. They'll ship it out to you next day usually.
You can also go back to the Tmo store and plea with them to exchange it. Maybe they can say that they dropped it or something like that. Good luck!
Gigamaster89 said:
I know it's not gorilla glass but geez, a drop to the carpet = cracked screen?
How high of a drop? How hard was the carpet?
Click to expand...
Click to collapse
2 ft drop req carpet.. Only I would have this luck,, and the bad thing about it is the crack is not that deep hardly noticed it at first
XfooYen said:
First, i would install some under padding at your place. Second, do you have the $5/mo insurance on the phone? That will help you. I don't know what to say otherwise but I'm truly baffled on how dropping it on carpet busted your phone. Did it bounce off a tall stairwell first "Brady Bunch" style?
Click to expand...
Click to collapse
It's Gorilla Carpet! It probably hit where the most weight of the phone had the most impact and made it most vulnerable.
Sent from my HTC Glacier using XDA App
Actually I'm suspicious that your phone's screen had a fracture in it when you got it. No matter what kind of glass it is, it shouldn't have cracked so eaily. That would be my argument to the retention department when I wholeheartedly threaten to cancel subscription for making me pay for a phone that obviously had a flawed screen out of the box. Be firm, honest and be respectful. You just might get a replacement.
Are you sure it is a crack? Are you sure it wasn't there when you got it? I'm not even sure it is possible to crack glass from that height onto carpet without some sort of preexisting defect...
XfooYen said:
Actually I'm suspicious that your phone's screen had a fracture in it when you got it. No matter what kind of glass it is, it shouldn't have cracked so eaily. That would be my argument to the retention department when I wholeheartedly threaten to cancel subscription for making me pay for a phone that obviously had a flawed screen out of the box. Be firm, honest and be respectful. You just might get a replacement.
Click to expand...
Click to collapse
Screw honest, if the fall on Carpet did no exterior damage, go in there tell em there is a crack in the screen. Especially if your in your 14 days and you want a new one.
Having absolutely NO exterior damage might allow you to play innocent and ask for an exchange at the store. If that doesn't work, call retention.
Well it finally happened. First time in years I have ever f'ed up the screen on a phone. At work tonight slipped out of my hand and on to the floor and slid about 3 foot face down. I had the shipping screen cover on it (waiting on a real one off Ebay) so i ended up with a very small dent/ding in the screen. Not terribly noticeable but i know its there. HA! So to everyone out there, get a decent screen protector on there ASAP. Dont let the hype fool you, It aint indestructable.
fhaines
I actually heard LG didn't put Gorilla glass on the G2x but the o2x has it. I don't know if it's true or not but I have read it in a couple places.
Its scratch resistant... Not fall resistant. It can still get scratch if you take a key and deliberately scratch it. They're meaning of scratch resistant is if you take your finger nail and just lightly go over the screen.
Does it really use gorilla glass? Before, my tab got hit by the metal part of a can opener thanks to a stupid classmate of mine, and nothing happened.
Sent from my GT-P1000 using Tapatalk
According to Corning the Optimus 2X has it so I would think the g2x has it as well
http://www.corninggorillaglass.com/...n=Branded%20Gorilla%20Glass#featured-products
LG product page g2x specifically says Corning Gorilla glass so yes we have it. Sorry about your accident.
At least it's a dent, not broken glass.
just had this happen to me last night, extensive damage to glass, but digitzer and lcd work.
i dont have insurance, so today i decided to call LG mobile phone
customer care at 800-793-8896.
I looked at options to do this myself, but it sounds like that would void my warranty,
which i think ill need later.
They answered the phone quickly and were very professional.
I told the man what happened and he gave me a repair authorization and an address
to ship it to.
When i asked about. costs he said anywhere from $40 to $100 but ill post an update after they contact me. im waiting for my replacement mytouch to come back. before i ship this one out.
I know assurion charges a. deductible of around $130.
jrwingate6 said:
I actually heard LG didn't put Gorilla glass on the G2x but the o2x has it. I don't know if it's true or not but I have read it in a couple places.
Click to expand...
Click to collapse
On LG's website it says gorilla glass was used for the G2x
tonyizhurr said:
Its scratch resistant... Not fall resistant. It can still get scratch if you take a key and deliberately scratch it. They're meaning of scratch resistant is if you take your finger nail and just lightly go over the screen.
Click to expand...
Click to collapse
I tried taking a key to one of my replacement G2x's and it didn't leave a scratch!
baykakes said:
I tried taking a key to one of my replacement G2x's and it didn't leave a scratch!
Click to expand...
Click to collapse
But it can. I had one on my first g2x. Keys in the same pocket
Sent from my LG-P999 using XDA Premium App
mr.orange303 said:
But it can. I had one on my first g2x. Keys in the same pocket
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
why?!............
mr.orange303 said:
But it can. I had one on my first g2x. Keys in the same pocket
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
Now thats just phone abuse...
Over the years I've trained myself nearly perfectly to never have anything but my phone in my left pocket (I'm left handed) and always have the screen facing my leg to avoid something hitting it from the outside. I learned the only time when I did have keys or something sharper in the same pocket and it left a pretty big scar on the screen protector, luckily not affecting the actual screen.
Something other than keys on your keychain?
Sent from my LG-P999 using XDA App
BeHarsh said:
Now thats just phone abuse...
Over the years I've trained myself nearly perfectly to never have anything but my phone in my left pocket (I'm left handed) and always have the screen facing my leg to avoid something hitting it from the outside. I learned the only time when I did have keys or something sharper in the same pocket and it left a pretty big scar on the screen protector, luckily not affecting the actual screen.
Click to expand...
Click to collapse
4 kids. I had an emergency. No time to think. The keys just went into a pocket.
Sent from my LG-P999 using XDA Premium App
To quote Sheryl Crowe
The first cut is the deepest
if you are handy with tools you can buy the glass/digitizer for like $58 its a little cheaper then sending it to lg to fix
mr.orange303 said:
4 kids. I had an emergency. No time to think. The keys just went into a pocket.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
Metal keys shouldn't do it, but if you had sand or some sort of rock/mineral dusting on the keys, then that could easily scratch. Especially with kids (if you have a sandbox), the sandy fingers are lethal to glass screens if it gets a little pressure. Same with tile floors- that will scratch the glass easily. Metal on glass, not so much unless it is an impact that causes a dent.
Yea I dropped mine for the first time yesterday and luckily it didnt hit the screen but the whole side is choppy now.
Indestructible....almost...Kitty claws...
fhaines said:
Well it finally happened. First time in years I have ever f'ed up the screen on a phone. At work tonight slipped out of my hand and on to the floor and slid about 3 foot face down. I had the shipping screen cover on it (waiting on a real one off Ebay) so i ended up with a very small dent/ding in the screen. Not terribly noticeable but i know its there. HA! So to everyone out there, get a decent screen protector on there ASAP. Dont let the hype fool you, It aint indestructable.
fhaines
Click to expand...
Click to collapse
I've dropped it....broke others...but this G2x seemed like nothing could touch this baby.....that is....until
my 7 week old kitten got to it.
I now have a nice little scratch, close to the edge...well out of viewing area...but noticeable ...if you look.
Now how am I going to be able to prove that????
Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
tuffgong01 said:
Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
Click to expand...
Click to collapse
You're lucky you didn't end up like this drop test...
ouch, my case is on the way....gotta be more careful......the white n5 is sooooooo slipppery.....
why are you amazed over that? Hate to tell you this but that damage is pretty much what you would expect out of any phone. Just count your blessings that the screen was fine.
OP you are ridiculous. Drop a lg g2 like that or a s4 then you will see how they end up. This phone is very well built and that is the least that can happen to most recent smartphones nowadays. So save your whinning and better edit that title with all those !!!! Afterall it is not the phones fault that you dropped it.
I got a warning from a mod for putting my question thread on the wrong section (here instead of the QA).
But yet the OP doesn't get anything.
This thread is completely pointless. ...I mean "Don't drop it! " ...?? I think everyone who bought the phone knew that before they even paid for it.
And why are you shocked ? you dropped it on a pavement! ..it's not rocket science.
In fact , that's actually impressive , only a small damage...the phone is really tough for something that's not IPwhatever certified like the Xperias
tuffgong01 said:
Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
Click to expand...
Click to collapse
So if I understand you correctly..... If I drop the phone onto a hard surface, it may get damaged? Thanks for the heads up.
ravenwood27 said:
I got a warning from a mod for putting my question thread on the wrong section (here instead of the QA).
But yet the OP doesn't get anything.
Click to expand...
Click to collapse
Whine one one notified, whaaaaambulance on its way to you
Sent from my Nexus 7 using XDA Premium 4 mobile app
And yet another tread to make the search for actual issues that much less effective.
Thank You OP!
I'd say that's come out of it pretty well. The plastic band has taken the impact and not passed a lot of energy through to the glass, thus it stayed intact.
"don't drop it" indeed, as if anyone goes out of the house thinking, "you know what, I'll bounce my N5 like a basketball today"
Thanks for advice, i was thinking to drop my phone.
Honestly, not that bad. And easily covered up and hidden with a case. Consider yourself lucky.
So in other words, the sun rises in the east and sets in the west, the sky is blue, water is wet, fire is hot, etc etc....
I have to say this phone is well built or I am extremely lucky. I dropped mine from about 3 feet and it fell flat on its back. My heart fell to the floor with it but when I picked it up there was no damage at all. Absolutely no scratches, cracked screen, broken camera, or rattles. So far it seems as if everything is working as it should.:good:
well isnt it obvious that when u drop a phone u will end up scratching it or shattering the screen?
gantou said:
why are you amazed over that? Hate to tell you this but that damage is pretty much what you would expect out of any phone.
Click to expand...
Click to collapse
Not really, most rivals do so much better.
BoneXDA said:
Not really, most rivals do so much better.
Click to expand...
Click to collapse
Results from a similar drop with my S3... screen cracked. Never spread though and didn't cause any usage problems so I dealt with it for months
joshuaauger said:
I guess you've never owned a Nokia from the 90s.
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Click to collapse
oh man. i remember throwing one directly to the ground when I was upset and it still worked after, haha. It didn't have a 5 inch screen on it either. in fact, the screen wasn't even on the outside.
The N5 looks less fragile than the N4, so we'll see.
tuffgong01 said:
Ordered a few cases today to try out a couple different vendors.
Unfortunately I didn't order them last week like i should have....
N5 felt about 15-18 inchs onto pavement as it slide of my leg. hitting the corner and landing face down. Landing face down
I thought it would have scratched a bit but not have a this chip taken out... Plastic around the glass seems as soft as it is to the touch..
Click to expand...
Click to collapse
that's awesome.........
Things generally break, chip, crack when you drop them onto a hard surface specifically the concrete.
joshuaauger said:
I guess you've never owned a Nokia from the 90s.
Click to expand...
Click to collapse
naw..i was too young to own a phone
One of my clients just informed me that a crack on the top left of the touchscreen of his S7 Edge caused the entire touchscreen to be completely inoperable. The entire screen was flickering like crazy. BE WARNED. I have not heard of anything like this before. Touchscreens are usually usable even if the entire screen is cracked.
Sent from my iPhone using Tapatalk
Duh...
It all depends onthe way the phone falls. There are no proven examples that screen A will always survive because iti s only cracked a little and screen B will go dead at whatever conditions. Only probability and nothing else.
Lol sent from iphone.
Mines dropped and cracked on the back and a slight crack in the corner. touchscreen still works fine ... no worries tho my insurance phone will be here tomorrow yay ???
This is not an invite for personal stories of successful drops. I am bringing up a potential issue that people with this phone might not be fully aware of.
Sent from my iPhone using Tapatalk
wtf hahah .
oplix said:
This is not an invite for personal stories of successful drops. I am bringing up a potential issue that people with this phone might not be fully aware of.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
It's possible on any device. Like mentioned above, chances are that the way it dropped (force, speed, angle, etc) damaged the hardware and that the screen crack as nothing to do with it.
All in all, be careful gents, devices aren't indestructible
oplix said:
This is not an invite for personal stories of successful drops. I am bringing up a potential issue that people with this phone might not be fully aware of.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
So I guess the moral of the story is, don't drop the phone, Of course nobody ever plans on dropping their phone. But if you are trying to say that if you drop the phone then the screen may break, and if the screen breaks then the touchscreen may fail, that's not news to anyone.
mine drop, still got case on...still work fine....lol
Should be more careful.
I once dropped my s7 edge and only once and it stopped working completely. I'll remember next time I'm 30ft up to secure my phone better. Can't believe 1 drop and my phone won't power on geeez Samsung must be making low quality phones now.I BLAME SAMSUNG
Sent from my SM-G935F using XDA-Developers mobile app
Lol, not every single phone will be exactly the same, and the goes for any and all manufacturers of anything. My first S7 Edge I dropped like 5 times at waist height, a few lower, only a few cracks on the back glass and a few dents on metal edges. Not once did the front glass get scratched or dented thankfully. I ended up exchanging it for a new one since I had GSP and the MFG warranty. Granted I preordered mine and the way Best Buy had to do the GSP plans on those pre orders meant no matter what was wrong with my phone I didn't have to pay for a new one. Got an Otterbox Commuter case and my new ones been flawless I love Samsung. I've already swam with it in a 9 ft pool and no problems since. Granted like I said above, any company who makes anything, even electronics will unfortunately have some that can't take as much abuse since these things are mass produced.
what?
-_-
gotta be carefull than using this phone and don't forget to have an insurance for your phone.
i will be getting mine back from samsung tomorrow sent it in for mic not working when trying to talk on the phone but works ok on speaker phone or blue tooth
the report states they replace the lcd. to fix the mic not working here is a copy of it. also when the back cover was remove some how there was a crack on the back glass and camera glass they wrote it as abuse.WTF new back cover$70.00
Your product was shipped on 7/29/2016 at 5:55 PM EST.
Service Ticket Number: 4136883135
Ship Company: UPS
Tracking Number: 1ZE30
Serial number: 356164072690302
Please view additional information below for more details.
Original Problem:
CALL QUALITY /SOUND - SOUND PROBLEMS - MICROPHONE NOT WORKING
Problem found:
BACK COVER CRACKED - ABUSE - COSMETICS DAMAGE
Solution:
REPLACED COSMETIC - REPLACED LCD
oplix said:
This is not an invite for personal stories of successful drops. I am bringing up a potential issue that people with this phone might not be fully aware of.
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My phone slid off a table that was maybe 4 ft high and caught one of the stabilizing bars (that connect table legs) on the way down. Entire screen cracked, mad flickering.
This is a very delicate phone. I have dropped smartphones before (without a case) and this is the first one in my history (starting with the original iPhone!) that got any serious damage from a fall. The other three people I know who own an S7e all cracked theirs in the first 3-4 months too. A case is a definite must.
As someone that works in this field, I lol'd. Its usable if you didnt crack the LCD or Digitizer. For simplicity sake lets say there are three layers, the glass your finger touch, the digitizer right under it, then the LCD. You crack either of the bottom 2 layers, you got a non-working phone. You crack the top glass, put something like tape or tempered glass over it, it'll work just fine.
me 2.. I will pay around 300 euro.
Your phone drop dead,?
You guys are also talking about dropping glass phones. Sure it's technically a plastic glass composite material, but they will crack with enough force. Like I said above, I dropped my first one like 5 times without a case and only got a few cracks on the back glass, the front has hit the ground at waist height several times and it never cracked which really surprised me that the back cracked but not the front. I definitely would get a case. The Otterbox Commuter case is really nice because it's tough but still slim enough for easy entry and removal of your pocket. And yes insurance plans like Best Buy's GSP is definitely a must for this price point.
Same happened to mine, a couple of low drops (1 bounce) with no external damage.
The display turned green and eventually died.
From the way the support centre answered, it seems that they have high numbers of this problem.