[Q] Incredible S touch screen problems. - General Questions and Answers

Big problem on my Incredible S touch screen. Left side got problem. Sometime it goes crazy...
Some keyboard button is not working. "E" "R" "D" "X" ","
Is hardware problem or Software?
How much if I need to repair a new touch screen and Mine is S-off

qlouis76 said:
Big problem on my Incredible S touch screen. Left side got problem. Sometime it goes crazy...
Some keyboard button is not working. "E" "R" "D" "X" ","
Is hardware problem or Software?
How much if I need to repair a new touch screen and Mine is S-off
Click to expand...
Click to collapse
Do I need to S-on back to get my warranty?

qlouis76 said:
Do I need to S-on back to get my warranty?
Click to expand...
Click to collapse
yes, you do need s-on. To find out if it's a softwaer related problem (I doubt it is) you could do a factory reset.

badaeng said:
yes, you do need s-on. To find out if it's a softwaer related problem (I doubt it is) you could do a factory reset.
Click to expand...
Click to collapse
I tried, but it didn't help.... I change rom as well.

Related

Onscreen keyboard doesn't work

It doesn't really matter what keyboard I use..whether I use regular touch input, the swipe keyboard, or the gingerbread keyboard I installed...once out of every 6-7 times I use the keyboard...it doesnt type at all...
this problems occured even before I was rooted...what could be causing this?
cybereclipse said:
It doesn't really matter what keyboard I use..whether I use regular touch input, the swipe keyboard, or the gingerbread keyboard I installed...once out of every 6-7 times I use the keyboard...it doesnt type at all...
this problems occured even before I was rooted...what could be causing this?
Click to expand...
Click to collapse
Faulty touch screen is my guess. Try a full wipe and flash a new ROM. If problem persists call tmob and get an exchange asap
I wouldn't even mess around with rigging it to work, if the touch screen doesn't work, and it is an all touch screen phone...thats kind of a big deal, should get it swapped out asap...
Same prob, doesnt happen as often though. How can it be a bad touch screen if every other touch function works?
alex9025 said:
Same prob, doesnt happen as often though. How can it be a bad touch screen if every other touch function works?
Click to expand...
Click to collapse
exactly....i factory reset and it seemed to help a little bit...i only had it occur once today
now that i factory resetted tho, my root is gone isnt it...
Factory reset just wipes all user settings I belive.
Sent from my HTC Glacier using XDA App

Lost touch screen control

OK, now I have a problem.
If I turn my xoom off and then on again the touchscreen will not respond to any input, only hardware buttons work.
If I hold volume up and power button to restart, it restarts and everything works OK. I can but it to sleep and wake it up and still everything works. Everything works until I turn it off and on again, then the problem returns and I need to hold volume up and power button to restart it again to get the touch screen working.
I searched the net but didn't find anything similar.
Any ideas?
is it still stock or you rooted / update kernel ?
errevi said:
is it still stock or you rooted / update kernel ?
Click to expand...
Click to collapse
Its complitly stock wifi only Xoom, bought from US about two weeks old.
I tried Factory reset, it didn't change anything.
Strange thing is that volume up and power reset fixes it every time. And it works fine until i turn it off again. What does this volume up and power button command do exactly, soft reset? If soft reset fixes it, it can't be a hardware problem or can it?
If I were you I would return it cuz to me that sounds like a defect with your xoom. But if u messed with it (rooting/unlocking) they won't even touch it.
Motive101 said:
If I were you I would return it cuz to me that sounds like a defect with your xoom. But if u messed with it (rooting/unlocking) they won't even touch it.
Click to expand...
Click to collapse
Like i already said, i haven't messed with it, it's completely stock.
About returning it... The problem is that i'm in Europe and i bought my Xoom from US, so i'm not really excited about sending it back.
Is it somehow possible to install the current android 3.0.1 rom again? Without unlocking and rooting?
I do not know if it works on the xoom but other tablets have a calibration ini file that you can place on the root of your SD card and reboot letting it recalibrate the touch screen? Let me know and I can send that to you?
poisike said:
Like i already said, i haven't messed with it, it's completely stock.
About returning it... The problem is that i'm in Europe and i bought my Xoom from US, so i'm not really excited about sending it back.
Is it somehow possible to install the current android 3.0.1 rom again? Without unlocking and rooting?
Click to expand...
Click to collapse
gysgtusmc said:
I do not know if it works on the xoom but other tablets have a calibration ini file that you can place on the root of your SD card and reboot letting it recalibrate the touch screen? Let me know and I can send that to you?
Click to expand...
Click to collapse
Thanks for trying to help! I'm not sure i want to mess with this yet. I talked to Motorola about my problem and the seemed very interested in my problem, so i will wait and see what they suggest.
Any news from there? I have a similar situation here (malfunctioning touchscreen, and I'm from Europe).
You can read my story here http://forum.xda-developers.com/showthread.php?t=1036009
My malfunctioning is slightly different from yours, but I'm interested in what Motorola says for a problem like this.
Ieracos said:
Any news from there? I have a similar situation here (malfunctioning touchscreen, and I'm from Europe).
You can read my story here http://forum.xda-developers.com/showthread.php?t=1036009
My malfunctioning is slightly different from yours, but I'm interested in what Motorola says for a problem like this.
Click to expand...
Click to collapse
They are still thinking how they can help me, there is no solution yet, I will let you know when I get a solution from them.
And yes, my problem seems different from you. No one have reported anything similar to my problem.
I have seen a few threads similar to your problem.
poisike said:
And yes, my problem seems different from you. No one have reported anything similar to my problem.
I have seen a few threads similar to your problem.
Click to expand...
Click to collapse
Really? I haven't seen anything like my problem in forums, and everyone told me that my problem is "strange" :S
However, just in case, have you thought about how to return the Xoom from Europe to US? Or are you directly talking with Motorola to file a RMA practice? After all, we should have one year of international warranty by Motorola, isn't it?
Ieracos said:
Really? I haven't seen anything like my problem in forums, and everyone told me that my problem is "strange" :S
However, just in case, have you thought about how to return the Xoom from Europe to US? Or are you directly talking with Motorola to file a RMA practice? After all, we should have one year of international warranty by Motorola, isn't it?
Click to expand...
Click to collapse
In fact someone from Motorola US contacted me and offered help, so I can't really say anything bad about Motorola, they are really friendly and helpful. They offered to replace my Xoom, but later discovered that i'm not in US and suggested that I should be able to get a replacement from europe.
Before I was contacted by Motorola US, I sent a email to Motorola UK and they also apologized for the problems I had and offered to replace my Xoom, only problem is that they don't have any in stock at the moment, so I have to wait about two weeks.
As my Xoom works great after I force reboot it, it's not a problem for me to wait, I can use my Xoom until I get a replacement.
I would like to thank Motorola for the great support that they have offered me and I will update this thread when my issue is resolved.
But back to your problem, I suggest that you contact your nearest Motorola office, i'm sure they will try to help you.
poisike said:
But back to your problem, I suggest that you contact your nearest Motorola office, i'm sure they will try to help you.
Click to expand...
Click to collapse
I'm trying to do it right now
A little update.
I have been using my faulty Xoom for over two weeks now. I didn't turn it off so it worked until today. Today i tried to install a app from Market and My apps crashed, so i tried to stop it and this caused Launcer to FC (Does Launcer FC cause a automatic reboot?). The screen went black and in about 20 seconds it did show me the lock screen and i had no touch screen control. So i force rebooted it and now it doesn't even start up anymore, it's stuck on boot animation.
So it's starting to get really frustrating... I'm even considering to buy another Xoom, but this really isn't a solution, i have no use for two (if i ever get a replacement).
Has anyone any ideas? Why is it now stuck on boot animation, doesn't this look like a software problem? Is there any way to push clean images to it without unlocking? I understand that unlocking will void my warranty?
Is it possible to flash the official stock images without unlocking?
Ok, i got it to boot up again. I did Wipe data/factory reset and now it boots up again, but still no touch control.
And it seems that i have confirmed that doing too many force reboots will mess up the system.
BTW, there is a way to get into Android recovery on WIFI only Xoom, i wish i had known this before, "adb reboot recovery" works.
Can someone please answer my question, is it possible to flash the official stock images without unlocking? Maybe that will fix my touch screen control problem...
I've having this same issue but mine is worse.. the touchscreen is not working AT ALL.. only the power button works..
I can restart the xoom with the volume up power button but after it restarts still no response from the touchscreen!
What can I do to fix this?
Any help would be appreciated..

[Q] Keyboard and screen problems on Motorola Milestone XT720

Hi guys,
I'm using Motorola Milestone XT720 as stated in the title, and it is running on Dexter 2.2 Froyo.
About a month or so ago, my phone keyboard had been giving me problems, the letter 'Q' and '1' on the keyboard are no longer working. Then recently about 3weeks ago, the whole row including of 'Q','W','E','R','T','Y','U','I','O','P' is not working as normal. Now the column of 'Q' is not working as normal. Maybe i should say the screen. But by giving the phone a little knock on the screen it will allow me to type properly for awhile but the problem will return after awhile.
I read up on posts and some say it is the software problems.
What could be the cause? Is there any solution to it? Can you guys help me out please! Thanks in advance.
xSkyElmo said:
Hi guys,
I'm using Motorola Milestone XT720 as stated in the title, and it is running on Dexter 2.2 Froyo.
About a month or so ago, my phone keyboard had been giving me problems, the letter 'Q' and '1' on the keyboard are no longer working. Then recently about 3weeks ago, the whole row including of 'Q','W','E','R','T','Y','U','I','O','P' is not working as normal. Now the column of 'Q' is not working as normal. Maybe i should say the screen. But by giving the phone a little knock on the screen it will allow me to type properly for awhile but the problem will return after awhile.
I read up on posts and some say it is the software problems.
What could be the cause? Is there any solution to it? Can you guys help me out please! Thanks in advance.
Click to expand...
Click to collapse
There is a post in here for a new digitizer replacement, not sure if that would fix it, but not if it is a software issue. what kind of warranty do you have? my provider gives us 2 years. I'm not qualified to answer your question just my 2 cents. Good luck bud.
LibertyMonger said:
There is a post in here for a new digitizer replacement, not sure if that would fix it, but not if it is a software issue. what kind of warranty do you have? my provider gives us 2 years. I'm not qualified to answer your question just my 2 cents. Good luck bud.
Click to expand...
Click to collapse
My warrenty just ended ): i dont know what am i suppose to fix my phone. Is it the phone problem or the software problem?
xSkyElmo said:
My warrenty just ended ): i dont know what am i suppose to fix my phone. Is it the phone problem or the software problem?
Click to expand...
Click to collapse
Try using a different keyboard and if qwerty isn't working with a different keyboard, it is probably a hardware issue. My guess is that the touch screen isn't calibrated. A different kb will tell you if it is hardware or software.
sounds like a hardware problem... why dont you email the service center and ask how much it costs to replace the screen, and then go for it if the price is reasonable? my phone's still under warranty and the guys at the service centre are quite good. went there to fix my lcd and they even helped me replace some other stuff like the metal frame and the digitizer...
I dropped my phone for the second time and now bottom touch sensitive keys aren't working. When I press those keys it registers input as bottom part of touch screen. I can't go back, press menu key or home key. Anyone knows how to solve this problem?
I have exactly the same problem.
It seems that display is ok but i cant type letters like:
t, y, f, g, h, c, v, b.
Also, it's similar area when i want to hang up, i can't press red button. However, other applications it seems to work ok.
Did you tried to put phone keyboard in landscape and have you same letters that doesn't work ?
You can download android system info from market and use multitouch test. With one finger you move in all screen area and you see if the circle is on all area. That will tell you if it's hardware or software.
Zachary57 said:
Did you tried to put phone keyboard in landscape and have you same letters that doesn't work ?
You can download android system info from market and use multitouch test. With one finger you move in all screen area and you see if the circle is on all area. That will tell you if it's hardware or software.
Click to expand...
Click to collapse
Hmm, interesting, same area doesn't work.
nardev said:
Hmm, interesting, same area doesn't work.
Click to expand...
Click to collapse
If you have same area not working with keyboard in landscape and with android system info app it's may be hardware related.
You can try to flash back stock sbf to see if it's the same, with a nandroid backup you can restore all after and if you send your phone into warranty you have to flash back your stock sbf.
Zachary57 said:
If you have same area not working with keyboard in landscape and with android system info app it's may be hardware related.
You can try to flash back stock sbf to see if it's the same, with a nandroid backup you can restore all after and if you send your phone into warranty you have to flash back your stock sbf.
Click to expand...
Click to collapse
Will try sth of that.
Thank you

Is it possible to unroot?

I kinda want to go back to stock, unrooted. Is this possible?
xLoveHateLegend said:
I kinda want to go back to stock, unrooted. Is this possible?
Click to expand...
Click to collapse
Did you unlock your bootloader?
If yes, there's really no reverting that. If you used the exploit (motofail2go or whatever) then I think you can.... Not sure about that process, I've officially unlocked
yeah i did unlock the bootloader
xLoveHateLegend said:
yeah i did unlock the bootloader
Click to expand...
Click to collapse
Yea, if you went thru the official unlock process, you've registered your serial number with Motorola and voided your warranty...
There's really no going back on that. What were you looking to achieve exactly?
arrrghhh said:
Yea, if you went thru the official unlock process, you've registered your serial number with Motorola and voided your warranty...
There's really no going back on that. What were you looking to achieve exactly?
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Click to collapse
honestly, this is my problem. my screen won't turn on. like, the phone turns on and i can see the notifcation light ant all. but the screen is all black. and before it completely died, it used to glitch out and ****. i'm not sure if it's the digitizer or lcd screen... but i guess i'm just going to have to manually fix it. i'm just not sure exactly what i'm going to have to replace.
xLoveHateLegend said:
honestly, this is my problem. my screen won't turn on. like, the phone turns on and i can see the notifcation light ant all. but the screen is all black. and before it completely died, it used to glitch out and ****. i'm not sure if it's the digitizer or lcd screen... but i guess i'm just going to have to manually fix it. i'm just not sure exactly what i'm going to have to replace.
Click to expand...
Click to collapse
Yeah, I had a similar problem except it just the screen wouldn't come on until like a whole minute later. A bit annoying, but I could manage.
What you could do is use rsdlite and the stock files in this thread: http://forum.xda-developers.com/show...php?p=36613321 This'll reset your phone back to stock.
screen lock
Egoista said:
Yeah, I had a similar problem except it just the screen wouldn't come on until like a whole minute later. A bit annoying, but I could manage.
What you could do is use rsdlite and the stock files in this thread: http://forum.xda-developers.com/show...php?p=36613321 This'll reset your phone back to stock.
Click to expand...
Click to collapse
You can try a soft reset hold vol up and power,If that dont work next try a hard reset remember this will lose all data ,do soft first also last not least send phone back to motorola pay them 35.00......good luck
gtuck1002 said:
You can try a soft reset hold vol up and power,If that dont work next try a hard reset remember this will lose all data ,do soft first also last not least send phone back to motorola pay them 35.00......good luck
Click to expand...
Click to collapse
Well I've been okay for the past few days, but before it was extremely annoying. Hasn't happened too much lately. Thank you for the suggestion, though, I will use that whenever it arises again.

[Q] Can anybody tell me what is "Customizationsetup"

Hi guys,
As long as I flash new room I'm having a warning in the left top side of the notification bar "Customizationsetup" what does it mean, could be a reason of my wifi issue ?
Firmware:3.33.401.16,
S-OFF
Roote, 4EXT
SuperCID
Bestregards,
bilopinto said:
Hi guys,
As long as I flash new room I'm having a warning in the left top side of the notification bar "Customizationsetup" what does it mean, could be a reason of my wifi issue ?
Firmware:3.33.401.16,
S-OFF
Roote, 4EXT
SuperCID
Bestregards,
Click to expand...
Click to collapse
I reply my own message here for expressing what I faced. Due to my wifi problem i sent my phone to registered reparing service and they replaced mother board and sent it back to me it is working properly now... what i coudl not understand is how flashing can make a hardware problem like wifi.. anyway... good night...

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