[Q] Does tmobile send out the sensations on 2.3.4 - HTC Sensation

Ok so yesterday my phones screen got extremely scratched up and I was contemplating sending it back to t-mobile. Yet I realized the new phone that they would send me is possibly going to be on 2.3.4 can anybody confirm this?

I got two of them today and both came with 2.3.3 and the update Saud they were up to date.
Sent from my HTC Sensation 4G using xda premium

thanks but when did you order them

You can send your phone back if you scratch up the screen?

rust1n said:
Ok so yesterday my phones screen got extremely scratched up and I was contemplating sending it back to t-mobile. Yet I realized the new phone that they would send me is possibly going to be on 2.3.4 can anybody confirm this?
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I got mine on the 18th, and it came with 2.3.3...I know that was over a week ago, just offering my input. I got the OTA the next day. Curious, why does it matter if it comes with 2.3.4 or not?

What exactly are you trying to accomplish here? Your phone got scratched so you're going to try to pay the $50 restocking fee to return it then go buy another one somewhere else? Don't you think they'll notice it's all scratched and not return it? Why don't you just buy another battery cover off eBay? They're cheap.

Related

Exchange with t-mobile

I brought this mytouch off Craigslist by trading with my G2. The phone is starting some problems as with not turning the screen on when after a phone call and I got the bad screen on it.
Now I don't know if this phone is stolen or not or the person got it from the insurance by claiming Its lost.
Now do you think T-Mobile will exchnage it? I can't deal with the screen not turning on anymore so yeah.
Sent from my HTC Glacier using XDA App
I am sure this is the reason the owner sold it in first place, I bet the person gave you lame story about how he changed carrier or got it as gift or some BS and he already has something lol so he didn't need it.
This is why I warn folks about buying jack from eBay or Craigslist when first batch came out month ago that means alot of inferior device that shouldn't have passed QC got though. Your best bet is going via HTC device warranty as TMo itself will not honor yours as they have no proof of this device was valid transaction linked to your account. Also the remorse period is only though TMo not by 3rd party individuals.
Thanks for the reply Mr.HKM, He told me he had 2 of these and he wanted to get rid of it so I'm guessing he used the insurance company to get another by saying it was lost.
Is it worth a shot with T-Mobile? or Should I call up HTC tomrrow and see what they can do? The thing is, I don't want to be left phoneless though, that's the only thing that's going to be bad for me.
Would my best bet be selling it back on Craigslist and getting another one?
I bought my HD2 off craigslist and transfered my insurance to it by calling tmo and asking them if I could. It was originally the insurance I had on my touch pro 2. My nexus one was insured by that other company.
I never had to use it on the hd2 so I don't know how that would work. After I bought the MT4G I had the guy at the store transfer my insurance to it.
Its worth a shot calling tmo. From my experience they are wing willing to work with you.
Sent from my HTC Glacier using XDA App
Maybe prick got it buy one get one free though adding family members with contract. Best place to buy it now is though TMo as like you I also considered buying it via CL/eBay but after I saw the rate of bad display, ffc, creaky buttons I decide it to just shall out the full $450 and get it without contract. Didn't want the hassle as I lost my HD2 and was left with dumbphone lol trust me its no fun.
Well this is what you can do just skip it all as TMo will not help you so just contact HTC rep and request RMA for it. While you are sending it go to local TMo store and get "loner" phone while its taken care of. You can contact the seller but I am sure the prick will ignore you as kid will be like its your problem now.
Update: Do as MvP77 said then first with TMo it won't hurt long as you get it taken care of if not then you become the prick and get it of your hand ASAP by selling it to someone else lol
Ugh I looked at T-Mobile website about device warranty under T-Mobile and it looks like you cannot transfer warranties from another customer. Pretty much bumed out at this point.
Should I post of on Craigslist asap and get rid of it and buy another one and risk getting a **** screen and or just keep this?
I flashed iced galicer on it and the screen comes on after a call so I'm just worried about the screen for now.
Sent from my HTC Glacier using XDA App
I have known and helped people who bought through ebay or craigslist get a replacement through T-Mo. It's not a fool proof way but it has worked for some.
First thing is hopefully you are a T-Mo customer? Then don't use the online chat, call them on the phone. Just ask for Tech support. Here is what you are trying to accomplish, you need to get your IMEI # in their system to have a chance. So since this device came out with a OTA (Over the Air update) the same day it launched it is a plus for you. If your IMEI # is not in the system you will never get the update. So when you call and get to the rep just explain to him you are having some problems with very poor battery life and your video chat is not working properly, poor signal etc. Tell him you knew there was a OTA update but you have never received it, and you want to see if this will fix your problems first before deciding on a warranty replacement. If they ask you where you got it tell them you got it from a T-Mobile Store and you bought it full price. Whatever you do don't tell them craigslist. Stay firm on you buying it in a store no matter how many times they ask. Now the above might not even come up but be prepared in case. Noe tell the tech support rep could he please make sure that your IMEI number is correct in their system as you have never received the update. Your number might be in there and it might not. Likely it is not. I had one that was wrong for a whole month from when I changed from my G2. They will ask you for your number and give it to them. If they don't find it they will try to put it in. If the IMEI number is not in their database they will tell you also and ask where you bought it. Stick to the plan. Tell them you don't know why it's not in their system all you did is buy it in their store it should be in the system and you paid full price for it it better be in the system. now I have actually had this happen on one of my early replacements. And I really did get it from a store. They finally said they could manually enter it and override the system. Now if you get this done your almost there. Tell them thank you and you will be waiting for the update and hopefully it fixes the issues if not you will call back. Wait a day or two. The call back and when you here the automated attendant say cancel. This gets you to a higher level rep. Tell the about the problems and you are disappoint that you paid full price and now you have all these problems and the OTA update did not correct them. You are loosing data connection and they stay off for long periods of time. Tell them you have already been to a store and they changed your SIM card and that you have already talked to tech support and factory master reset with them twice and they said it is defective. You said you would give it another chance but it did not get any better. Now hopefully they will process you a exchange and send it to you and then you send yours back..
I hope this help and you get a good one. If all else fails go through HTC.
xdviper said:
I brought this mytouch off Craigslist by trading with my G2. The phone is starting some problems as with not turning the screen on when after a phone call and I got the bad screen on it.
Now I don't know if this phone is stolen or not or the person got it from the insurance by claiming Its lost.
Now do you think T-Mobile will exchnage it? I can't deal with the screen not turning on anymore so yeah.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Sounds like a software bug. Try a factory reset before you do anything.
xdviper said:
I brought this mytouch off Craigslist by trading with my G2. The phone is starting some problems as with not turning the screen on when after a phone call and I got the bad screen on it.
Now I don't know if this phone is stolen or not or the person got it from the insurance by claiming Its lost.
Now do you think T-Mobile will exchnage it? I can't deal with the screen not turning on anymore so yeah.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
I've bought a few different phones off Craigslist and got them all exchanged through warranty. As long as its still under the manufacturers warranty they should exchange it. All they did was look up the imei to verify its still under warranty. This is my experience with T-Mob, so I don't see why you shouldn't be able to exchange it. Now, if its a stolen or lost phone, they might not. Let us know how it goes for you. Hope you get a good one.
Sent from my HTC Glacier using XDA App
This is the kind of thing of why i dont want to buy one off ebay or cl, i dont mind but i know it will be a phone i will have for a long time so id rather buy it brand new.
Trust ME
as long as you have insurance which is 5.99 a month for the php bundle then it will cover the phone...just call in do troubleshooting and hey will replace it as long as there not liquid damage or physical damage....u dont pay anything not even shipping and hanlding
Alright, I'm going to give it a shot today.
This took ne at a surprise, I went and logged on to my T-Mobile and it shows the white mytouch as my phone... so I'm guessing they already know I have a mytouch?
so alright thanks for the replies everyone. I'll call in this afternoon and see what the deal is. Thanks.
Sent from my HTC Glacier using XDA App
rodriguez27 said:
this is the kind of thing of why i dont want to buy one off ebay or cl, i dont mind but i know it will be a phone i will have for a long time so id rather buy it brand new.
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Click to collapse
i agree with you 100%
bobsbbq THANK you soo much for that detailed post and everyone else.
I called and told them about the screen not turning back after a phone call, and they went ahead and replaced it for me. I hope I get a good screen and one that turns on after a phone call. Thanks everyone
Told ya. Tmo customer service is excellent. I even got a watered damage G1 replaced.
Sent from my HTC Glacier using XDA App
I can't express how.much I wanna say thank you. I just hope it comes before this 3 day weekend and with the Sony screen. Thanks guys.
Sent from my HTC Glacier using XDA App
insurance is crazy 6 bucks a month thats 72 bucks a year on a phone you paid 100 bucks for
Lockeskidney said:
insurance is crazy 6 bucks a month thats 72 bucks a year on a phone you paid 100 bucks for
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For someone like me that switches phones alot and usually pays full or close to full price the insurance its nice. It would suck if it was like sprints insurance where you gotta pay a deductible.
Sent from my HTC Glacier using XDA App
I think T-Mobile does also make you pay a deductible also. Not sure, but I do change phones a lot and not sure if insurance would cover non T-Mobile phones like the iPhone.
Sent from my HTC Glacier using XDA App
Lockeskidney not everyone sells there soul by signing 2year contract and having to pay more than its actually worth. Now lets say this as I never considered insurance. I usually buy the device without contract at full price from valid vendor now if I lose it how much is the deductible? I am sure everyone ATM here some how doing insurance fraud false claiming it as lost.

Warranty, LG or Tmobile for the G2X

I bought the G2X on Ebay full price. I do have some backlight issues, as of now i am ok with it, i was wondering in case if the backlight bleed increases, what is my recourse, Do i contact LG or Tmobile to warranty the phone, Any ideas? Thanks.
well since you bought it ebay i would first see what their return/warranty policy is if that doesn't work i would go with LG you should at least have a year warrant on it.
Contact LG Mobile!
.....
Actually going through this right now with Live chat. going a bit slow, but moving a long.
Good luck!
Please let me know what happens because I have a similar issue. Tmibile refused to do a warranty exchange on a 3 week old phone.
Sent from my LG-P999 using XDA App
I bought my G2x through Amazonwireless and now I'm hearing that Tmobile has pulled it from their web store? I'm outside the 30 days to return to Amazon already and I don't even really know who to talk to.
Were you able to get anywhere with LG?
usajlh said:
I bought my G2x through Amazonwireless and now I'm hearing that Tmobile has pulled it from their web store? I'm outside the 30 days to return to Amazon already and I don't even really know who to talk to.
Were you able to get anywhere with LG?
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Don't fret. Sometimes they pull the device for stock and marketing reasons. If they pulled it for Qc then I damn well want a replacement or exchange for phone of equal value ie htc sensation
Sent from my LG-P999 using Tapatalk
I believe T-Mobile's Asurion covers the g2x...it doesn't matter where u bought it.because as soon as your sim card insertedand you make a few calls their system will recieve info as to which phone it is and etc.if you already have a insurance plan conjoined when u got the phone you should be good.
Sent from my LG-P999 using XDA Premium App
are any of you guys developers? or just users of the phone? i would like to hear developer opinions on this also.

Warrant exchange?

So whats going on now with T-mobile if we try to do a warranty exchange?
I had a hd2 and it had issues and they sent me a g2x about 7-8 months ago but now it seems alot of the issues that have been reported "that I didn't have I have now" I just don't want a refub g2x my screen looks good and I don't want a refub with screen bleeds.lol
Im sure somebody has dealt with Tmobile on this just wondering what the outcome was.
tdizzle404 said:
So whats going on now with T-mobile if we try to do a warranty exchange?
I had a hd2 and it had issues and they sent me a g2x about 7-8 months ago but now it seems alot of the issues that have been reported "that I didnt have I have now" I just don't want a refub g2x my screen looks good and I don't want a refub with screen bleeds.lol
Im sure somebody has dealt with Tmobile on this just wondering what the outcome was.
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I may be wrong, but if you receive a warranty replacement for a phone the remaining warranty is carried over from the original date of purchase of the first phone. If it is still in the warranty period of the hd2 you should be fine.
Na its been over a year since I bought the hd2.The right thing for them to do is give me a year on the g2x "but the wont" cause they gave it to me and I didn't know about all the issues it has and they was like your lucky this is one of our hottest phones lol
Has any one used asurion are the replacing g2x's with g2x's?
I have gotten two warranty exchanges on my G2x and the first on I received seemed to be a new G2x with LG logo instead of T-Mobile logo under the ear piece, by the second one I received was a refurb an the way I could tell was that after a week of using it I started having a bad screen bleed... When I called T-Mobile and asked for a replacement phone, basically I didn't want the G2x anymore, they told me that I would either get another G2x or the Sidekick 4G... I just decided to order another screen off eBay and replace it myself..... Asurion will exchange you phone for you but there is a $130 deductible that you have to pay if you decide to use your insurance to get your phone exchanged
Sent from my LG-P999 using XDA App
The side kick 4g? lol that's probable what asurion will send.
When a phone is discontinued there sapose to offer a better phone.
Has anyone else got a sidekick from asurion
Sent from my SGH-T989 using Tapatalk

Exchanged my AT&T One X today, the difference is night and day!

I have been posting here a little since getting my HTC One X (S4), mostly a little negative as I had been having bad battery and mostly bad reception (which lead to bad battery). I got it on 5/6 and even had the SIM card replaced thinking that was the issue. Data speeds were horrible (I'm in a "4g" area only, no LTE) and would be lucky if I got 1Mbps.
So today I went to Radio Shack and got it replaced. Holy Cow! I just got 3.75Mbps at home, where the most I ever got was just over 1Mbps on the defective one. Went to the gas station, speeds were still great and even in the movie theater I got a solid 2Mbps. My big test will be tonight to see if it still switches to EDGE at night as the old one always did.
TL;DR: If you think you have a defective unit with bad reception/battery, go replace it! And keep replacing it until you're satisfied!
relic120 said:
I have been posting here a little since getting my HTC One X (S4), mostly a little negative as I had been having bad battery and mostly bad reception (which lead to bad battery). I got it on 5/6 and even had the SIM card replaced thinking that was the issue. Data speeds were horrible (I'm in a "4g" area only, no LTE) and would be lucky if I got 1Mbps.
So today I went to Radio Shack and got it replaced. Holy Cow! I just got 3.75Mbps at home, where the most I ever got was just over 1Mbps on the defective one. Went to the gas station, speeds were still great and even in the movie theater I got a solid 2Mbps. My big test will be tonight to see if it still switches to EDGE at night as the old one always did.
TL;DR: If you think you have a defective unit with bad reception/battery, go replace it! And keep replacing it until you're satisfied!
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Click to collapse
If only AT&T had them in stock for me to replace mine...
I get 10mb down and up to 3 up at home on hspa+. On lte i get 30 down and up to 30 up. My only issue is with the wifi bug but I'm sure that will be fixed in the upcoming update. Damn i love this phone!
Sent from my HTC One X
droidiac13 said:
If only AT&T had them in stock for me to replace mine...
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Exactly!! I have these same issues but not one AT&T store around me has them in stock.
Sent from my HTC One X using Tapatalk 2
Tiffany84 said:
Exactly!! I have these same issues but not one AT&T store around me has them in stock.
Sent from my HTC One X using Tapatalk 2
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Tiff, make sure the manager at the store you frequent knows of you problem and documents it.
Sent from my HTC One X using Tapatalk 2
Tiffany84 said:
Exactly!! I have these same issues but not one AT&T store around me has them in stock.
Sent from my HTC One X using Tapatalk 2
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i had to send mine to htc for warranty repair. didnt want to wait till who knows when for new stock. i dont trust the stores near me. doubt theyd want to use their limited stock for an exchange when they finally get them. id hear some kind of excuse.
Couldn't you guys who got it from AT&T return it and get it from somewhere else?
I'm not sure how that return policy works, like do you get your "upgrade" back if you return the phone? Couldn't you then just keep returning phones every 29 days and always have the latest and greatest? lol
relic120 said:
Couldn't you guys who got it from AT&T return it and get it from somewhere else?
I'm not sure how that return policy works, like do you get your "upgrade" back if you return the phone? Couldn't you then just keep returning phones every 29 days and always have the latest and greatest? lol
Click to expand...
Click to collapse
I'm pretty sure they limit your exchanges to two.
relic120 said:
Couldn't you guys who got it from AT&T return it and get it from somewhere else?
I'm not sure how that return policy works, like do you get your "upgrade" back if you return the phone? Couldn't you then just keep returning phones every 29 days and always have the latest and greatest? lol
Click to expand...
Click to collapse
no...
clearly there are some devices out there with issues. Glad you were able to get yours replaced and are humming along. Now you need to get to an LTE are to see what speeds you get.
relic120 said:
Couldn't you guys who got it from AT&T return it and get it from somewhere else?
I'm not sure how that return policy works, like do you get your "upgrade" back if you return the phone? Couldn't you then just keep returning phones every 29 days and always have the latest and greatest? lol
Click to expand...
Click to collapse
they limit to one exchange within 30 days. if you return the phone to get your upgrade back, you must pay a $35 restocking fee.
they've planned ahead for people like you!
Sent from my HTC One X
mosesman86 said:
they limit to one exchange within 30 days. if you return the phone to get your upgrade back, you must pay a $35 restocking fee.
they've planned ahead for people like you!
Sent from my HTC One X
Click to expand...
Click to collapse
Problem is that they're greedy and want restocking fee regardless of exchange or return. So now it doesn't make sense to exchange. Return it and buy the other one.
It's not being sneaky or cheap. ATT just has a greedy, bad business practice.
Bought a 3gs and exchanged it for the HOX. HOX was bad took it back literally a day or two later. They said too bad. No exchange. I had to go through warranty repair. HTC was shocked that my phone was purchased days before and they sent me to them for an exchange instead of doing so in store.
Auto sales aren't even done that way anymore. Worst part was the store manager was giving me the whole ATT did me a courtesy speech for allowing the first exchange. What courtesy? I paid $35, got a different phone and it was defective and you told me to bad, talk to HTC.
While I'm on a roll I might as well keep going. Another issue I ran into during this ordeal was that I needed to return to the original place of purchase...what difference does it make if it was a corp. store?
Done with my rant...Sorry
rquinn19 said:
Problem is that they're greedy and want restocking fee regardless of exchange or return. So now it doesn't make sense to exchange. Return it and buy the other one.
It's not being sneaky or cheap. ATT just has a greedy, bad business practice.
Bought a 3gs and exchanged it for the HOX. HOX was bad took it back literally a day or two later. They said too bad. No exchange. I had to go through warranty repair. HTC was shocked that my phone was purchased days before and they sent me to them for an exchange instead of doing so in store.
Auto sales aren't even done that way anymore. Worst part was the store manager was giving me the whole ATT did me a courtesy speech for allowing the first exchange. What courtesy? I paid $35, got a different phone and it was defective and you told me to bad, talk to HTC.
While I'm on a roll I might as well keep going. Another issue I ran into during this ordeal was that I needed to return to the original place of purchase...what difference does it make if it was a corp. store?
Done with my rant...Sorry
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Click to collapse
wow, you have every right to rant after an experience like that! I'm sorry you got treated that way. Just to set the record straight, though, that's absolutely NOT company policy for AT&T corporate-owned stores. Since your One X was DOA, you should not have to pay a restocking fee. I worked for AT&T Retail until a couple weeks ago, and we wouldn't have done that... sounds like you ran up against greedy, bad people.
Oh yeah, and it doesn't master where you return it. As long as it's a corporate store. Are you sure the second place wasn't an authorized retailer? Either that, or they only had one or two left in stock.
Sent from my HTC One X
When dealing with att, its always a good practice to deal with corporate stores only. And that is sometimes hard to tell the difference...99% of the corporate stores will do the right thing..when buying phones I use best buy because they are usually a little cheaper but more so that they offer a $0 deductible warranty and a $30 buyback program where they offer you at least $125 in 2 Yeats towards purchase of new phone..can trade before 2 years and get even bigger credit towards new phone..$125 is just the least you will get...well worth the $30 l. Just my 2 cents..
Sent from my HTC One X using xda premium
The day I got it, I looked at mine and said...whoa.
The camera bezel isn't flush with the phone.
I'm NOT DUMB. I know it sticks out. - that's what the guy at AT&T said to me...what an idiot...
I mean like...where the bezel is set into the device, it sticks out a little.
Not to mention, I unlocked the device this morning to notice that the backlight of the recent apps button? Doesn't work anymore.
Needless to say, I emailed them about a possibly warranty replacement.
I LOVE the device - it's amazing! But...I don't think I can live with that when I paid for it outright...
rquinn19 said:
Problem is that they're greedy and want restocking fee regardless of exchange or return. So now it doesn't make sense to exchange. Return it and buy the other one.
It's not being sneaky or cheap. ATT just has a greedy, bad business practice.
Bought a 3gs and exchanged it for the HOX. HOX was bad took it back literally a day or two later. They said too bad. No exchange. I had to go through warranty repair. HTC was shocked that my phone was purchased days before and they sent me to them for an exchange instead of doing so in store.
Auto sales aren't even done that way anymore. Worst part was the store manager was giving me the whole ATT did me a courtesy speech for allowing the first exchange. What courtesy? I paid $35, got a different phone and it was defective and you told me to bad, talk to HTC.
While I'm on a roll I might as well keep going. Another issue I ran into during this ordeal was that I needed to return to the original place of purchase...what difference does it make if it was a corp. store?
Done with my rant...Sorry
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Click to collapse
whoa! that's crazy! I got mine at radio shack and they did tell me that I was "suppose" to go back to the store I bought it at, but that was 250 miles away so she did it anyways. but the craziest part was that I actually got about 20 bucks back because the price of the phone had gone down. I paid no restocking fee either. based on all the stories I don't think I'll ever buy straight from att.

AT&T still seems to be sending 1.85 phones

My phone got wet over the weekend so I had to contact Asurion to get a replacement. I just received it and it is indeed 1.85 so it seems they are still some out there. Looks like i won't sell my HTC One X after all...
HTCFAN0923 said:
My phone got wet over the weekend so I had to contact Asurion to get a replacement. I just received it and it is indeed 1.85 so it seems they are still some out there. Looks like i won't sell my HTC One X after all...
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Interesting... swapped my second SGS3 out for a One X yesterday, and it was already on 2.20 (as were both demo units, for whatever it's worth). Wonder if I might be able to swap it out for a 1.85 model. It's that or hope and pray we can find a loophole in 2.20. Friggin' HTC and AT&T, ugh.
since its coming from asurion that makes more sense. Is it worth the deductible to get it replaced to a rootable phone? i bet it is to many..
Dammit, wheres my phone? Somebody took it..... Damn i'm mad. Replacement time? J/k I'm rooted already. If i was stuck on 2.20 without root i'd have a replacement here tomorrow.
hopeful!
cupps said:
Interesting... swapped my second SGS3 out for a One X yesterday, and it was already on 2.20 (as were both demo units, for whatever it's worth). Wonder if I might be able to swap it out for a 1.85 model. It's that or hope and pray we can find a loophole in 2.20. Friggin' HTC and AT&T, ugh.
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Click to collapse
I don't know about "swapping" exactly, but I had two refurbished phones in the span of two days, and both of them were 1.85. I live in California, if that helps you spot a trend? I was wary too of getting a 2.20, but somehow it kind of worked.
Maybe if you go to a repair center, you could ask them for a specific firmware device?
I'd kill to have a repair center nearby. I always have to call customer service for warranty issues.
I just purchased a BNIB HOX on Craigslist. It was originally purchased 8/22 and it's running 1.85.
Dunno if this is pertinent to this post.
05GT said:
I just purchased a BNIB HOX on Craigslist. It was originally purchased 8/22 and it's running 1.85.
Dunno if this is pertinent to this post.
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Click to collapse
Been considering trying to trade mine with someone on Craigslist for an older one that's running 1.85. On the fence, since if I do that I'm now SOL if something goes wrong with the phone. At least with this one I can return it or swap it for a new one if I find a defect. I'm assuming even if I buy one NIB, AT&T knows the serial number of the phone or something so I wouldn't be covered, would I?
The phone has a 1 yr warranty regardless.
Just got a insurance replacement.. its running 1.85.. just rooted and unlocked the bootloader.. now since the wife went back to her iphone she gave me her x but its running the update.. might sell it..
Sent from my HTC One X using xda premium
cupps said:
Been considering trying to trade mine with someone on Craigslist for an older one that's running 1.85. On the fence, since if I do that I'm now SOL if something goes wrong with the phone. At least with this one I can return it or swap it for a new one if I find a defect. I'm assuming even if I buy one NIB, AT&T knows the serial number of the phone or something so I wouldn't be covered, would I?
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Click to collapse
I don't believe Asurion goes by serial. Someone correct me if I'm wrong.
05GT said:
I don't believe Asurion goes by serial. Someone correct me if I'm wrong.
Click to expand...
Click to collapse
They go by whatever is currently tagged to the account.
got mine from a AT&T service center and it's on 2.20.. took me a bit to have it exchange so doubtful they would do it again. HTC last week offered a repair (battery issue..) they did not offer an exchange + who the heck goes without a device for 7 - 10 business days
Asurion has all the device info for what you have insured i believe. But if you trade or buy or whatever, once you call at&t to have them change devices on that line the information also gets updated with asurion and the insurance continues on the same. Id say im about 96% on this so please correct me if im wrong
i'm using a Mac so I will have to wait until later in the week to root my phone. I have my upgrade but didn't want to use it as I think i will go with unsubsidized phones from here on out...
Just got a HOX today (returned my Moto Atrix HD) and checked that it has 1.85.
Ordered my HOX via AT&T call center on 8/24 and received on 8/31. Box was already opened and SIM card already installed. Fortunately, firmware was 1.85 so all they did was install the SIM. Already rooted, unlocked, and on my 3rd custom ROM. Props to Scotts ROMs.
Lucky people Just got mine today and 2.20...fml
Sent from my HTC One X using Tapatalk 2
lokicat said:
Ordered my HOX via AT&T call center on 8/24 and received on 8/31. Box was already opened and SIM card already installed. Fortunately, firmware was 1.85 so all they did was install the SIM. Already rooted, unlocked, and on my 3rd custom ROM. Props to Scotts ROMs.
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Lucky. I already went through two S3s before getting my One X, so I'm not sure what else I can throw at AT&T at this point to justify them giving me another One X. And even then, I feel like my luck is such that I'll just get another 2.20 out of it.
Confirming their are still 1.85 hoxl out in the wild as of yesterday.
Completely shattered my screen in an accident yesterday (worse case i've ever seen on a phone and i've replaced many a shattered screen) costco agreed to replace it but I was worried the new one would come with 2.20 and was considering just buying a new lcd/digitizer for 130 online so I could keep root. Well I risked it and got the phone replaced and it came with 1.85. They guy at the kiosk tried to update it for me but I luckily warned him not to just before doing so.
It seems a lot of stores/kiosk like updating the phones before sending their owners home with them. Make sure you specifically insist they do not. I don't know how willing to listen employees at at&t stores will be but I do know most kiosks/3rd party stores/costco/etc won't give a **** though and kindly skip updating you to rootlessville
I ordered a white one off costcos wireless store and it came with 1.73
rooted and unlocked it right away so their is still hope for people within the 30 days still

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