Receptions Issues?? - Verizon Droid Charge

Hey guys,
I just switched to Verizon from Sprint so I don't know if this is Verizon, the Charge, or something else.
My reception is absolute Dogsh*t. I've dropped more calls in the last 3 days that I dropped in a year on my Evo.
Anyone have any insight?

Reception has improved, specially indoors, in DFW area.
What location are you?

lrdiaz said:
Reception has improved, specially indoors, in DFW area.
What location are you?
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Click to collapse
I'm in Minneapolis.

I havent had an issue with that with other phones or with the Charge. Never had issues with drop calls in Alabama or any other southern state.
could it be just Verizon's service in your area?

teddykgb715 said:
I'm in Minneapolis.
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Click to collapse
I'd suggest just trying to get the phone swapped out for a fresh one.
(Stellar service in West Los Angeles)

I have had my Charge for 3 weeks now and have not dropped a single call. Its either your area or you got a bad phone.

Related

[Q] Bad radio or terrible coverage?

I left sprint for the galaxy S 4g on the the day it was available, and have been very, VERY unhappy with the reception on the phone. I checked the coverage maps on t-mobile.com before I switched, and both my work and home locations are supposed to be in "maximum coverage" areas for voice AND data, but I am getting only 1 - 2 bars and edge (EDGE!!!) most of the time. often the phone drops to "no service" at my work location.
I love the device, but I never, NEVER had these issues with sprint. I can't believe that I actually see the E network symbol at the top of the phone, and not at least 3G.
Could this be a radio problem? Or are the coverage maps at t-mobile.com that inaccurate?
At least for the two locations where I have less-than-ideal coverage, the T-Mobile maps hint at that.
Both on a Nokia N900 (3.5G) and my SGS4G, what I actually get is probably a notch or two down -- for example, "4G Good" means I probably get 4G outside, but more likely am getting 3.5G or 3G, especially if I'm inside.
Life in LA said:
I left sprint for the galaxy S 4g on the the day it was available, and have been very, VERY unhappy with the reception on the phone. I checked the coverage maps on t-mobile.com before I switched, and both my work and home locations are supposed to be in "maximum coverage" areas for voice AND data, but I am getting only 1 - 2 bars and edge (EDGE!!!) most of the time. often the phone drops to "no service" at my work location.
I love the device, but I never, NEVER had these issues with sprint. I can't believe that I actually see the E network symbol at the top of the phone, and not at least 3G.
Could this be a radio problem? Or are the coverage maps at t-mobile.com that inaccurate?
Click to expand...
Click to collapse
If you are getting EDGE you are in a 2G area. I have a 2G tower close enough that it would smash my motorhome if it fell over. I get between 4 to 16KB/sec transfer rate. From the research I've done, T-M is putting up new towers but they have a long way to go before the coverage is going to be available. Also I have found that when I am surfing the web, My phone misses calls. When I am talking on the phone, my computer can't surf the web very well. T-M claims they have 4G in place in major service areas but the reviews I've read they are lucky if it's 3.5G.
thanks
I am swapping the device today after work. hopefully, it resolves my issues. If not, it's back to sprint. (they called me with a "win back" pitch the other day, maybe they'll refund the ETF I paid...
Life in LA said:
If not, it's back to sprint.
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Click to collapse
Had to chuckle a bit with the recent announcements in the business world. Thankfully, any device we just bought will be obsolete by the time any merger goes through...
Bummer
well, it wasn't the device!
Brand new unit, and I'm sitting here at work with 1 bar and EDGE network! (despite the fact that the coverage maps show me in the maximum coverage area for voice and data!) NEVER in the 2 years I had sprint did I ever see the edge network pop up on my phone.
Back to sprint I go!
Life in LA said:
Brand new unit, and I'm sitting here at work with 1 bar and EDGE network!
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Click to collapse
How are you holding the device? do you have a shock-case for it?
Nearly every cell phone i have ever used suffered from the "Grip of Death" problem that was over-hyped on the iPhone. It's a normal and natural interaction that if you are holding both sides of the phone your signal will be crap.
T-Mobile just has spotty coverage in some areas. I live in a highly populated area, and I still lose 3G in certain places. I don't even get reception in my apartment, but my laptop with Verizon 3G does. I left AT&T because of a lack of Android devices, and my wife and I were sucked in by T-Mobile's free smartphone sale thing. Now AT&T has the Atrix and another cool phone and we're stuck with crappy coverage.

Horrible service where I moved...

Recently I had to move to an area where if I drive two minutes in any direction I have no signal/service. The coverage map says tmobile doesn't even have towers around here and it borrows at&t towers and 2g data. Unfortunately the spots they chose to cover are extremely spotty. Now I realize there is more than likely absolutely nothing that can be done without switching carriers but for specific reasons I'm not interested in doing that. I figured I would at least ask if there DOES happen to be something that can be done though... no harm in that. A lot of people on here know a lot more than me about this sort of thing. Someone please (at least try) to give me good news!
Probably not though. Oh well.
Sent from my LG-P999
They make personal cell towers for your house (that's definitely not the right word for them). But unfortunately it wouldn't do anything for the areas around it.
Sent from my LG-P999 using xda premium
Ehh I got wifi calling plus the signal at my apt is fine. I will eventually just unlock it and use a different carrier. Probably the only thing that can be done.
Sent from my LG-P999
e4e5nf3nc6 said:
Ehh I got wifi calling plus the signal at my apt is fine. I will eventually just unlock it and use a different carrier. Probably the only thing that can be done.
Sent from my LG-P999
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Click to collapse
Just and FYI, the only other service that it can be used with is ATT witch as you stated in OP will only be 2g.
Could be worse.
You could have 100% perfect signal *everywhere* except home. As in, I drive 1 minute in either direction and my signal becomes perfect 4G...
I'm triangulated between 3 towers at close distance... apparently at the point where they all 3 are equidistant a phone will have difficulty locking onto any one specific tower due to interference from the others... same reason AT&T realized selling cell signal repeaters could actually make signal worse for some people...
I even found a New Year's surprise from T-Mobile, ran a speedtest right after midnight and got the fastest speed I've ever gotten (anywhere) on 4G less than a mile from my home. Got all excited, got home, and had horrible signal as usual ...
lotherius said:
Could be worse.
You could have 100% perfect signal *everywhere* except home. As in, I drive 1 minute in either direction and my signal becomes perfect 4G...
I'm triangulated between 3 towers at close distance... apparently at the point where they all 3 are equidistant a phone will have difficulty locking onto any one specific tower due to interference from the others... same reason AT&T realized selling cell signal repeaters could actually make signal worse for some people...
I even found a New Year's surprise from T-Mobile, ran a speedtest right after midnight and got the fastest speed I've ever gotten (anywhere) on 4G less than a mile from my home. Got all excited, got home, and had horrible signal as usual ...
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Click to collapse
I have the SAME EXACT issue as you. Horrible speed at home, but as soon as I step outside, perfect 4G. I easily pick up 6mb in my area. Heck, I usually pick up 10mb. ;D
I just need to move to a new area. It is Verizon-dominant around here and everything else just basically doesn't work. It really is frustrating though paying for the phone service and not having jack when I am out and about. I have no service almost anywhere I have to go on a daily basis except for my apartment. I don't have a home phone so that's useful but part of the reason of having a cell phone (especially the one I bought) is being able to send a text or use the internet WHEREVER I am!!!

[VERIZON] Anyone noticing worse data connection and reception?

Coming from a Bionic. On that phone, I kept LTE in every room of my apartment. On this Galaxy S3, I only get LTE in one room and the others throw me onto 3G. Just seeing if anyone else was experiencing something similar, hopefully enough people are affected to warrant a fix in a future update.
Have you tried network booster from market?
White Hot! GS3.
LuRock said:
Have you tried network booster from market?
White Hot! GS3.
Click to expand...
Click to collapse
Never heard of it. Comments say all it does is quickly turn your phone to airplane mode then back to normal. No, I'm not downloading an app for that
I will agree with you the signal on this is not as good as my 4s on att
Mine is pulling the same dbm's as maxx was.
I'm coming from the Razr Maxx...and I do notice a slight decrease in radio strength...nothing to complain too much about though...my main concern is the 4G LTE speeds...with my MAXX while being very close to an LTE tower I was getting 30+ Mbps download and 20+ Mbps upload... when standing in the same spot with my GS3 I only get about 6 Mbps download and 7 Mbps upload....I did test all around the city and I never break those numbers....My Maxx used to smoke it was so fast... If anyone else is experiencing this then hopefully a future update will fix it...or maybe my phone is buggy?? or the SIM card is bad?? I have no clue...I'm coming from Sprint from before my MAXX so anything over 150 Kbps is fast for me LoL...but still I know the Verizon network is fast and my GS3 is Slowing me down when it shouldn't....
my signal is the same on this as my bionic dbm is the same
monkey28rb said:
I will agree with you the signal on this is not as good as my 4s on att
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Click to collapse
Worthless comparison. You're comparing a different phone on a different network. There is so much wrong with this I can barely even touch it.
Suffice it to say that, at the bare minimum, it's quite possible that you're simply closer to the AT&T tower than to the Verizon tower.
Yes it's not as good as my rezound. I have very weak signal in my office and the rezound would always get 1 bar and the gs3 gets no signal at all
I don't see any difference in signal strength from my previous phone (DX).
monkey28rb said:
I will agree with you the signal on this is not as good as my 4s on att
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Click to collapse
Att or verizon? 3g or 4g/lte? Android or iOS? Uhhh maybe you have the wrong forum or you are just trying to be funny...... yeah let's go with it being a joke. Lol that was a good one .
I think verizon 4g is just a bit buggy still. I'm routinely in cherry hill new jersey and usually have full 4g here. The past 2 days 4g is no where to be found... Here's to hoping verizon gets this figured out.
-Hai guise I haz problems on the pre-alpha release and I don't know why.
I've had a lot of fluctuation in my mbps. Signal strenght is usually decent (3 bars on average) My fastest mbps was 25 down 23 up, but on average I get about 6-10/sec. I have had the phone for a week as of today, and I've only switched to 3g twice for about 30 seconds. I live in the chicago area where I believe there is a lot of coverage.
Still hoping Samsung can get a proper radio out both my thunderbolt and rezound get great signal and speed both at work and home twhere as the S3 get horrible speed and signal :'(
Sent from my SCH-I535 using xda premium
95talondsm said:
I've had a lot of fluctuation in my mbps. Signal strenght is usually decent (3 bars on average) My fastest mbps was 25 down 23 up, but on average I get about 6-10/sec. I have had the phone for a week as of today, and I've only switched to 3g twice for about 30 seconds. I live in the chicago area where I believe there is a lot of coverage.
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Click to collapse
I get a huge fluctuation is speed too although I am on 3g and have not seen 4g yet.
Two speed tests done back to back, one can be as low as 30 kbps down with 500 kbps, the other 1500kbs down with 100 kbps up.
My phone is being returned as "DOA." It's not my network as I made the 3 hour drive to the city to compare it there. As compared to phones running the same apps, in the store, side by side mine was noticeably slower and far less consistent.
My battery life is miserable as well so if you have these issues- sounds like the device is faulty.
Let me stress- I have not received a replacement of my S3 yet so I am unaware if this issue is across the board, or, isolated to particular phones.
I have better speed and a good signal strength. coming g from the bionic so ...yeah
SightSeeker said:
Yes it's not as good as my rezound. I have very weak signal in my office and the rezound would always get 1 bar and the gs3 gets no signal at all
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Click to collapse
Same here, my three Rezound's have a much better radio than any GSlll.
I knew this going in however, Samsung has always had [email protected] radios (my Droid Charge was the same way) & the radios in the Rezound are some of the best out there.
Just ran a speedtest in my office... 186kbps / 21 kbps on 3g... WTF?
Kreeker said:
Just ran a speedtest in my office... 186kbps / 21 kbps on 3g... WTF?
Click to expand...
Click to collapse
Exact same symptoms mine displays.
Lame.
Keep trying it and see if it fluctuates.
Hmm I've been bouncing back and forth between no data, 1x, and 3g all day in an area I always have strong 4g. Weird.
EDIT: and full 4g just magically reappeared here. -83 dbm , 57asu

Is the radio in this device really that bad?

so long story short I am looking at ditching sprint where I have an EVO LTE. Trust me when I say I am used to crap reception and data speeds. I was reading the thread full of other people who have came from sprint and most seem happy but... I read a lot of comments from long time Verizon users saying things like " I have to contort like a monkey to get a message to go through". Are these just spoiled Verizon users that don't know how good they've got it? Or is coming from sprint a waste of my time? Thanks for any and all input.
PS: Verizon has LTE all over my area, sprint has not announced any LTE anywhere near me. Is the LTE utilized for voice and text? Will this help?
Sent from my EVO using xda premium
Im sure others have problems, but mine has been great. Not a single issue to speak of. Been running CM10 for 2 months now.
Gordon Ramsay said:
so long story short I am looking at ditching sprint where I have an EVO LTE. Trust me when I say I am used to crap reception and data speeds. I was reading the thread full of other people who have came from sprint and most seem happy but... I read a lot of comments from long time Verizon users saying things like " I have to contort like a monkey to get a message to go through". Are these just spoiled Verizon users that don't know how good they've got it? Or is coming from sprint a waste of my time? Thanks for any and all input.
PS: Verizon has LTE all over my area, sprint has not announced any LTE anywhere near me. Is the LTE utilized for voice and text? Will this help?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
NO radio problems here.... I think a lot of people with problems may be on the border of having coverage where they are...? I have FULL bars no matter where I go in Michigan (except in Walmart) LOL I have LTE coverage too and it's been a solid performer and I may drop a call here and there but nothing out of the norm... Just my personal experiences...:good:
My .02
Go to a verizon store, put a rezound side by side to a samsung galaxy s3 and compare the dbm and asu and u will see how terrible the signal is . My phone is constantly at least 20 dbm less than the rezound .
It feels like i am back to sprint or tmobile since i got my device, constant data drops, phone call break ups and 4g/3g handing off is terrible .
Btw this is my 4th sim and second samsung galaxy s3 trial now , still reception in comparison to any htc phone is horrible.
Htc put their 4g antennas on the back cover which i think makes them practically immune to low signal issues.
Its a pretty phone , but if u want a device that actually communicates with satellites and cell towers, then get a real phone . not this one .
waiting for htc dlx
Mine has been completely fine.
Currently not being productive on my S3.
I came from Sprint at the beginning of the month. On Sprint it had gotten so bad that I was on 1 bar 90% of the time in the middle of the New Orleans area. I gave up waiting for it to get better and installed Roam Control so I could force it to roam on Verizon. Forced roaming only gets you 1x data, but it gave me full signal which prevented dropouts and draining the battery.
Now I'm on Verizon with the S3 and have no signal issues. I don't think I've ever seen less than 3 bars. The signal starts might be lower than other phones based on other people's experience but I wouldn't know because I haven't had any problems to make it worth checking. I think it really depends on your area. If your current phone is rooted, you could try Roam Control to get an idea of what the signal strength will be like, although you'll be stuck on 1x data.
I too was scared by the reports in various threads that these devices have horrible radios. We switched to Verizon from ATT because ATT doesn't work at all at my office (searching for reception).
I haven't been looking at dBM or anything but from a functional standpoint I haven't had any issues. There are some areas where before I was getting 4-5 3G bars on my ATT iPhone4 where the SGS3 bounces between 1-3 bars 4G LTE. It's always disturbing when you see 1 bar of reception, but the phone operates well even getting 4-5Mbps in speedtest. If you look at bars (I know not really accurate) and whether or not I can browse, call, etc. the SGS3 compares favorable to the wife's iPhone5. In fact there were a couple places where I was getting 1-2 bars 4G and the iPhone5 dropped to 3G.
Her are some screen shots of my signals after an update last night. These are the best I've gotten on both and better than anything I saw on my Rezound.
Currently not being productive on my S3.
Never had an issue with signal on my S3. You also need to realize that the most vocal people are those that have an issue. For every 1 person posting about an issue there a dozens that have no problem at all.
Signal on my s3 is great its 100 times better then gnex was and about on par with my old droid RAZR.
dwyw42 said:
I came from Sprint at the beginning of the month. On Sprint it had gotten so bad that I was on 1 bar 90% of the time in the middle of the New Orleans area. I gave up waiting for it to get better and installed Roam Control so I could force it to roam on Verizon. Forced roaming only gets you 1x data, but it gave me full signal which prevented dropouts and draining the battery.
Now I'm on Verizon with the S3 and have no signal issues. I don't think I've ever seen less than 3 bars. The signal starts might be lower than other phones based on other people's experience but I wouldn't know because I haven't had any problems to make it worth checking. I think it really depends on your area. If your current phone is rooted, you could try Roam Control to get an idea of what the signal strength will be like, although you'll be stuck on 1x data.
Click to expand...
Click to collapse
This doesn't work, each manufacturer measures it slightly differently. You have to use a third party app to compare phones that are not the same model.
Sent from my iPad using Tapatalk HD
Yes, it is. My GS3 consistently drops in places where my Rezound and iPhone work without a hiccup.
I actually just switched from Sprint to Verizon last week and love it. My gs3 has great reception and the network is very fast. I get a consistent 30 mbps down all over my area. With Sprint I was lucky to get 500 kbps
Sent from my SCH-I535 using xda premium
The Nexus was the worst for reception. The S3 is a close second. It seems to be people in some parts of the country don't notice the issue - possibly because they don't use their phone much or because they have towers that use different technology than the towers in the areas I travel. I spend a lot of time in Los Angeles, Vegas and Dallas. I can be at 4 bars one second and no bars (drop the call) and go back to 4 bars the next.
I was on Sprint and the HTC EVO 3D had that same issue even though the EVO didn't. I did always get crap data speeds on Sprint though. Some phones get great signal like the Motorola - so the question is - which is more imporant to you - the PDA or the phone. I use about 3000 minutes per month so I notice quickly when there are issues with a phones reception. My data speeds on the S3 are much better than I had on Sprint.
No the radios are not bad.
Excellent service, all the time here. In fact, I've never seen my phone with less than 3 bars, anywhere I go. And I travel a lot.
Yes the radios are very bad.....although improving. With the HE radio I finally have seem -99 dbm at my house although most of the time it is around -105. This is much improved compared to the original radio where I saw on average -110. I still drop calls in areas where I never have before. The poster that stated that HTC's have better signal are definitely correct. My wifes old rezound normally saw -80 to -85 at my house and never dropped calls anywhere. My old Thunderbolt was the same. Funny thing is that no matter what direction I go from my house, once I am a minute away I get full reception.....no matter what way I go. The radios don't do a good job of reaching out for the signal. The range is bad. Those stating that they are happy with their radios are probably in areas that don't have any weak spots. I'm holding out for newer radios cause every release seems to be a small step in the right direction.
ercDROID said:
Yes the radios are very bad.....although improving. With the HE radio I finally have seem -99 dbm at my house although most of the time it is around -105. This is much improved compared to the original radio where I saw on average -110. I still drop calls in areas where I never have before. The poster that stated that HTC's have better signal are definitely correct. My wifes old rezound normally saw -80 to -85 at my house and never dropped calls anywhere. My old Thunderbolt was the same. Funny thing is that no matter what direction I go from my house, once I am a minute away I get full reception.....no matter what way I go. The radios don't do a good job of reaching out for the signal. The range is bad. Those stating that they are happy with their radios are probably in areas that don't have any weak spots. I'm holding out for newer radios cause every release seems to be a small step in the right direction.
Click to expand...
Click to collapse
Same exact thing here! You took the words directly out of my mouth.
Sent by one of my many Anthromorphic Personifications
Here are the results of a real world test that I just did with a co-workers HTC Thunderbolt compared to my SG3:
Both phones on 4g and side by side
HTC dBM -66
SG3 dBM -92
I think the results are pretty clear. Nothing else really needs to be said about the quality of the SG3 radio......it is not as good as the competition. If it was close by a few dBM then it would not be of concern to me. A 26 dBM difference is huge!
Because of this difference in signal strength he was able to have much faster download speeds. I was 17 down compared to his 27 down.

Sprint - Data Dropping 3G More Often Than Not

Anyone else on sprint have frequent data drops? For example, I'm holding my wifes N5 and mine while driving, and I swear, over the course of 1-2 miles, my 3G dropped 3 times, and heres never dropped from what my eyes saw. She was even on LTE for a mile and I was on 3G.
I'm trying to make sense of it all, if its a carrier thing or a phone defect. So I'm looking to see what other people have experienced. (Metro Detroit Area, if that helps)
Thanks in advance guys.
chugger93 said:
Anyone else on sprint have frequent data drops? For example, I'm holding my wifes N5 and mine while driving, and I swear, over the course of 1-2 miles, my 3G dropped 3 times, and heres never dropped from what my eyes saw. She was even on LTE for a mile and I was on 3G.
I'm trying to make sense of it all, if its a carrier thing or a phone defect. So I'm looking to see what other people have experienced. (Metro Detroit Area, if that helps)
Thanks in advance guys.
Click to expand...
Click to collapse
I have horrible connectivity on Sprint as well - the Nexus 5 seems to have pretty bad cellular connection, while my 2nd line with the EVO LTE (and my older S4) would have a MUCH better connection at the exact same spot/time.
(Dallas, TX)
I even changed my N5 (got a replacement from Google) - no difference.
Connectivity is better in buildings in Chicago with tri-band.
Sent from my Nexus 5 using Tapatalk
I'm going to return mine... LTE speeds are terrible, especially inside. My s2 on wimax was faster!

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