Nexus S randomly looses service for long period of time.. - Nexus S Q&A, Help & Troubleshooting

It first happened about two weeks ago, my NS just lost service and would not gain it back. I tried reboot, battery pull, turning data/phone/service off and on, nothing! it came back about 30-45 minutes later. Then it did it again today, just lost service. I am in normal spots where i usually have service when this happens. any help/suggestions??

niiza said:
It first happened about two weeks ago, my NS just lost service and would not gain it back. I tried reboot, battery pull, turning data/phone/service off and on, nothing! it came back about 30-45 minutes later. Then it did it again today, just lost service. I am in normal spots where i usually have service when this happens. any help/suggestions??
Click to expand...
Click to collapse
EDIT: maybe i misunderstood your post... did you mean that it loses service, as in .. does not hook onto a signal AT ALL? if so, then ignore the post below ... otherwise, read on..
seems several people have reported losing google-services connectivity issue ...
http://forum.xda-developers.com/showthread.php?t=1065368
http://forum.xda-developers.com/showthread.php?t=1065646
my NexS does it at times too .. infact, it goes one step further, and gives me the 'green' - connected icons in the status bar. . but if i were to open gtalk, it would show 'signing in' again ..
i'm guessing it's a google server problem of some sort... hang in there..they should fix it soon.
on another note. . in case you see that you've gotten disconnected (i.e white icons on top), can you try opening your 'gtalk' app?
opening the app seems to force-connect google services again (atleast for me)

yeah i mean as in, i cant send texts, make calls, use the browser, ANYTHING.

Related

Captivate and Microcell Data Issue

I have 2 Microcells, one at my home and one at my office. It seems on both of them that I have a problem connecting to data about 50% of the time. Once I connect, it seems to work fine for a bit. But getting that initial connection can take some time on occasion. I don't ever recall having an issue like this with my Tilt 2.
Is anyone else experiencing this issue?
I have this issue with my device in general. It will say its connected but applications can't use the data. I at times need to either toggle wifi or airplane mode to get it to work correctly. This is incredibly annoying.
I just bought a micro tower and noticed this issue with captivate... haven't had time to look in to the problem... sometimes I can't access websites without refreshing several times, and sending data, ie pictures to gmail...
Update
Today I stopped in an AT&T store to see about possibly trying to exchange my phone for a new one to see if this was the issue.
The store rep called tech support, and what they said they did was they pushed an over-the-air update to both my microcells and my Captivate. When I got home, I power cycled my phone and microcell. Once the microcell regained connection, I restarted the phone again to be safe. I have been browsing the Android Market for about 30 minutes now, and have not had to refresh for data one time. Before I was lucky to go 5 minutes before the data cut out and I had to try and refresh several times. This seems to have fixed the problem.
AT&T tech support is to follow up with me on Monday to see if the issue is fixed. Seems for now that it is.

[Q] Samsung Focus Slow Data (3G) Performance?

So for the past 10 days or so, my Focus has really hit the dump and hasn't let me see not even 10 seconds of video on 3G (Full signal btw), can't stream music from MetroRadio, Last.FM for more than 10-15 seconds, and take a really long time to load websites.
It worked fine before, plenty good infact. I would hit 2-5 mbps on a good day. Lately though, nothing I do about it fixes the problem.
I have called AT&T about 3 times, when today, finally decided to visit a Warranty Center of theirs in San Antonio, TX, which is 4 hours from here. We don't have one locally, so I have to drive to another city.
Was just wondering if anyone else is experiencing problems with the Focus? Does it have poor radio cells? Voice and text works perfectly good, just data.
AT&T themselves have reset their network around me, nothing has changed.
They reset my phone about 2-3 times, nothing has changed.
They replaced my SIM card, nothing has changed.
Anyone experiencing a problem or suggest anything? I really would like everything to be working again.
For references if anyone is curious, I'm hitting 0.30-0.60 mbps. Slower than EDGE, which is unacceptable!
Anyone? Really would appreciate the help, please.
Have you tried messing around with the diagnosis menu? If you haven't, it's worth a shot.
Install the diagnosis app by typing in ##634# into the phone keypad. Then, open up the diagnosis app and enter in *#32489#. Hit the back button (on screen, not hardware back button) until you see the option 8 that says phone control. From this screen, press 8,3,5,2,3,[END]. Then restart. If you couldn't follow these instructions, here is the original post. You can also try the dual mode detailed in that same post. Good luck!
Yes, I have tried all the diagnostic codes I could find to fix, but nothing has changed. I have also done all types of resets, (Soft, Hard, Full, Flash original stock rom) but nothing has changed..
My only other guess would be that you got throttled by ATT due to high data usage. My brother was throttled and began getting around 0.5 down. However, you said that you have tried working with ATT on the problem so that can't be it..
I have had 3g slowness too the past month or so. I have tried using the device codes to change the speed of the 3g and that seemed to help a bit. But the odd thing i notice alot is that if I plugin my headphones it sometimes gets very slow after that to the point that I can barely text message or receive emails. At that point i have to reboot the phone and then the speed goes back to normal.
If your phone is slow, try rebooting it and see if that fixes your speed.

Data connection lost during GPS nav?

Hello all,
I was just wondering if anyone else has seen this.
Randomly while using GPS navigation my phone will loose data connection.
Will still have signal just no internet.
Have to quit nav then re-enable data in settings and try again or reboot the device.
At the same time I have a sensation right next to me with no problems at all.
Also sometimes I notice if I drive thru a area with no coverage the phone wont get signal back on its own again also requiring a reboot.
An ideas?
I've seen that one as well among many other network issues in this phone.
Yet, in my situation both data and network will return if you wait some seconds/ minutes. No need for any intervention.
Sent from my HTC One S using XDA
I have seen this as well, had to enter airplane mode to get the radio to reboot.
Whats weird I noticed too if not actively using GPS or streaming I don't have the problem.
Will make the 30 min trip home and not be singed out of talk and have good signal too.
On my next trip will try with searching directly thru maps rather then using shortcut and see if that makes a difference. Was on a short trip 2 days ago with another one of these of my friends and she didn't have the problem but I used shortcut and she did direct search. Only difference there.
This happens to me too :s
Just also tried doing a master reset and testing it without even signing into google account or any applications and it did the same thing.
Oddly enough I then signed in, downloaded slacker radio, speed test, battery notif, and telenav.
Over a 18 minute drive with streaming slacker music and navigation by telenav it worked ok.
Later on my way home I didn't have slacker running just Telenav over a different trip route about 16 minues and it happened again.
Just seems like anytime running GPS it will randomly loose data.
Turning off the GPS nav program for a minute gets data back again.
Are you using an EU based rom? I had that problem too with those on my US One S
Hey, I must admit GPS on mine is awesome, However i have one annoying bug...
When using google navigation, The maps fail to rotate towards the direction im in, For example, On any other sat nav, Me (the arrow) is always facing straight ahead.. With google navigation this doesnt work,
Earlier today i was driving but the map was upside down and because it was upside down, Left became right and vice versa.. It was a real pain in the ass.. and the volume is so quiet too, It took me 1hour to do a 20minute journey..
Someone tell me theres a solution to this, without having to pay for an alternative sat nav app
iheartn1 said:
Are you using an EU based rom? I had that problem too with those on my US One S
Click to expand...
Click to collapse
With mine I am running 100% stock. Didn't root, unlock, or make any modifications for it.
Really annoying.
It is very odd that for instance into work about a 30 minute drive it worked fine with streaming music no problem all the way in.
To another destination about18 minutes got about 10 minutes into the drive, music stopped playing 4g had a arrow stuck up and grey down arrow. With about a minute or 2 lost 4g connection and just bars. 4 minutes later no 4g back. Quit GPS Nav withing about 30 seconds got 4g back again.
azzledazzle said:
Hey, I must admit GPS on mine is awesome, However i have one annoying bug...
When using google navigation, The maps fail to rotate towards the direction im in, For example, On any other sat nav, Me (the arrow) is always facing straight ahead.. With google navigation this doesnt work,
Earlier today i was driving but the map was upside down and because it was upside down, Left became right and vice versa.. It was a real pain in the ass.. and the volume is so quiet too, It took me 1hour to do a 20minute journey..
Someone tell me theres a solution to this, without having to pay for an alternative sat nav app
Click to expand...
Click to collapse
I don't have the One S (yet), but if it's anything like other Android phones, you need to touch the compass icon (red and white arrows) on the nav screen to change modes.
Tested on way home with just on 2g only and didn't seem to have the problem that way.
But phone also didn't get as hot on 2g only even though was using GPS nav and streaming music.
Think I am going to call them on monday to see if I can get them to replace the phone.
Just stumbled across someone else that I know from school that has had the same problem with it dropping randomly with GPS use only.
No pattern as to a cause though.
Seems like I don't have this problem if I use 2g only though.
M9x3mos said:
Just stumbled across someone else that I know from school that has had the same problem with it dropping randomly with GPS use only.
No pattern as to a cause though.
Seems like I don't have this problem if I use 2g only though.
Click to expand...
Click to collapse
it really seems that in all communication issues we have with this phone, 2G is a solution, yet, it's slow and cannot provide data while speaking...
Sent from my HTC One S using XDA
Old thread, I know. I'm experiencing something like this on my rooted 3G VZW Droid Incredible...
As of a few days ago, built-in Navigation app fails with "Data connection reset" (or maybe "Data connection lost"). I have rebooted phone, tried to get directions at different times of day, to and from different locations. Steps to reproduce-- start Navigation app. Enter destination. It shows map and my current (correct) GPS location in dimmed out map, while a "connecting" message appears on top. After about 60 seconds, voice says that data connection has been lost, and the spinner continues to spin indefinitely. If I exit that screen and try again, I get same results. I use Navigation 2-3 times per day, and it has worked well for the past 2+ years. This problem is very new. I have killed app and restarted, and I have hard-reset device and tried as well. Same results each time. I have not made any updates to the phone recently, and have not added any new apps. Based on the "data connection lost" message, it gives me the impression that the server side is hanging up on the request for directions. Or???

S6 wifi issues

Hello everyone!
I've recently bought my s6 after killing my old s5 with salt water on a Mediterranean trip (after taking it apart I found out the previous owner had the screen replaced, probably didn't do a very good job of putting the seals back together), and I was hoping that the notifications issue was gone on the s6. Here's what happens: when I get up in the morning I usually start my phone routine by reading the news, maybe watching some videos on YouTube, check on my games, and so on. The WiFi is on all the time when I'm at home. The first time I unlock the screen I only see the default email app notifications, 2 or 3 new emails. Once the screen is unlocked, other notifications show up, like the Gmail app, WhatsApp, tapatalk, and so on. It does this 80 to 90% of the time, maybe once or twice a month I see all my notifications the first time I press the power button to unlock my screen. Going on, half an hour to one hour after reading my newspapers feeds and watching videos, playing my games, there is a noticeable lag whenever I try opening a new Internet tab, or a new YouTube video, or anything that requires the Internet connection. After this lagginess starts, usually within a few minutes my phone behaves like it's not connected to the Internet anymore. The WiFi signal is strong, it stays connected to the router, but I can't use the Internet, it just shows that it's loading whatever it is I've asked it to load at the moment (YouTube video, internet tabs and so on) and remains like that until I disconnect from the WiFi and reconnect. I have to do that for the Internet connection to work again. I've noticed that while on mobile data it doesn't exhibit this issue as much, maybe just the occasional WhatsApp notifications halt, other than that it seems to be working ok.
Before you answer you must know that I'm not using the"do not disturb" mode at all, the router is brand new and it gets a reset every few days . I experience this issue both at my place and at my girlfriend's place, we have different router manufacturers.
I used to get the same problem with the old s5 as well. At first I thought the router was the issue, got a new one, the issue is still there. I also did the wipe cache partition, factory settings reset, different Google account,all with the same end result.
Sorry for the layman terms, I was trying to present the facts as I experience them in hope that the more technologicaly educated of you will know where or why the issue happens.
If you have any ideas or advice that I haven't tried, please share and thank you for reading.
Sent from my SM-G920F using Tapatalk

[6039s] Google Play (I think) wakelock issue

I can't figure this out to save my life. 6039s Android 6. No root. No special mods. Nothing. Bone stock.
In the middle of the day today I suddenly started getting a horrendous wakelock. I thought it was a Google Play issue but it turned out that it's some kind of mobile data issue.
My LTE connection isn't working right. It's slow for some apps and non existent for others.
For instance my sports score app loads at 2G speeds. My web browser seems to work okay. But my t mobile tuesday's app gives me a big warning that I'm not connected to the internet at all. And the Google Play app gives me all kinds of warning that I need to have background data enabled to use Play, but background data IS enabled.
Making matters worse, when this issue is happening my phone enters a miserable and unstoppable wake lock that drains the battery so fast it hard to even charge it. And it saps up the system resources to heavily that the phone slows down to a crawl and can't be used for anything else. Not to mention the phone gets insanely hot from the excess processing. Could a tower issue that's causing a connection problem cause such a wakelock?
I tried doing a reset of the radio connections in settings, but I don't think it actually did anything because all my settings and connections were still there. Still had my wifi password, BT connections, etc.
I tried wiping cache in recovery but it didn't work. Says it did it. But on reboot I didn't get the "app 1 of 82 is updating". So I don't think it actually did that either.
I cannot figure this out to save my life.
I thought maybe it was a tower issue. But my wife has the exact same phone and it's working fine. I called T Mobile and they said they are having a tower problem near my house, but still...wife's phone is fine. And I've seen this problem now in 3 different locations across about a 5-6 mile range. So I have to have been on more than 1 tower in that time.
When I turn on wifi and have a wifi connection the problem goes away entirely. That's telling me that the problem is the system getting upset that it doesn't have a solid internet connection. Changing the connection to 3G or 2G does not solve the issue.
The problem lasted the whole second half of yesterday, was fine overnight while I left wifi on, was fine on day 2 when I was back to 4G networks, and then suddenly is back again.
Anyone got any ideas or suggestions?
Is there some server android is trying to stay in constant contact with that I can block the connection to? Perhaps limit background data to something? I can't figure out what.
This update was irrelevant. Turned out to be a red herring. Still having the problem.
Nevermind this update. STill having the problem
I give up. I'm about to throw the phone against a wall to smash it. The system has become totally loused up. Whenever it goes into these goofy wakelock states the system is so overtaxed that everything takes forever to process. Nothing solves it.
And its' getting worse. Now I have oddly limited connectivity.
T Mobile's tech support was useless. They had me thinking it was a tower issue. That was 3 days ago. Now suddenly they have no records of a tower issue in my area over the last week.
I can make voice calls. But I cant' send text messages. I can use my web browser to search the internet, but not SOME apps that need data like a weather app or Google Play. Other apps work fine to pull data.
Yet it says I have an LTE connection the whole time.
This is the single weirdest issue I've ever seen on Android.
What in the hell could have just jumped in out of nowhere and started causing these issues?

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