Nexus S Hard Locking - Nexus S Q&A, Help & Troubleshooting

Hi Folks,
I've recently run into a weird problem, which appears to be some sort of compatibility problem with SetCPU on my rooted 2.3.3 (I9020XXKB3).
When I first got the phone I installed SetCPU v2.1.2.1 and was using it to underclock the processor to 100Mhz when the screen was off. I'd been using SetCPU for 3 or 4 weeks with no problems. Now on Wednesday, my phone began randomly shutting itself off to the point that a battery pull was the only way to restart/reset the phone.
Now prior to this occurring I ran into a minor problem while copying some music to the phone, where Windows got confused and wouldn't unmount the phone. So when the phone began shutting itself off, I immediately assumed is was a problem with the internal sd card.
I reformatted the internal sd card, and did a factory reset. Then began re-installing my applications one at a time and testing to see if the problem returned. All was good until I re-installed SetCPU again, at that point the phone n began reseting itself again.
I've emailed the author of SetCPU but had no responce as of yet but I'm wondering if anyone else is noticing a similar problem. I really can believe SetCPU is the sole culprit of the problem as it was running fine for weeks but now seems to cause this problem.

Related

Possible cause of reboots / hard locks?

I could be off on this one, but I'm curious if anyone else has had a similar experience to mine.
My phone locks up or restarts multiple times a day. I figured it was a hardware issue, and I've already got a replacement on the way. However, I noticed that when I removed my 32GB sdcard and placed it back in my old phone, that the G2X stopped freezing and rebooting. I placed the 32GB card back in, and the rebooting resumed.
I'm curious if there's a chance that the G2X doesn't play nice with certain brands/sizes/speeds of sdcards. Has anyone else noticed this same trend?
I'm using a Sandisk 32GB C2 card. Works great on my MT4G (still), worked great on my Epic 4G & Droid 2. Card tests out fine, so I'm curious if this may be the "source" of the bug some users are experiencing. 32GB cards causing an issue? Slower cards? Anyone have any thoughts on this?
My phone has no SD card, and I have had a few freezes and 1 reboot since I got it on 4/20.
I can't put my phone on charger without having to pull the battery to get it to turn back on.
I noticed almost everytime I accessed my 32gb sdcard that 1/2 the time it locked up.... it seems to scan the card way more than was done with my N1. Anyway...I had antivirus installed. Y the one by avg. So I uninstalled it and since I had lookout on my phone Amway...I enabledits antivirus. And it cut down. severly on freezes.
The other thing I noticed is only do your overnight charging with the LG charger that came with your G2x. Or any long term charging I think.
Also... I know this sucks...but if I turn off my phone and turn it back off every morning I do not get reboots or wake up to a dead phone. I saw this mentioned in another thread somewhere and it seems to work. After I hit about 24-48 hours of uptimei get issues.
Well I hope some of this helps.

Having SERIOUS Issues

Last night, while I was reading a text message, my phone rebooted itself. When it came back on, it told me that my memory card was invalid and that I would need to reformat my phone. It gave me two options: Emergency Call and Reboot. I pressed Reboot, and it turned back on normally.
Everything was fine until it rebooted itself yet again. This time, when it came back, none of my apps/games/anything work. The phone is on, but I can't do anything with it. The only apps that open are 3rd party apps that I sideloaded.
I tried connecting to Zune to roll back to a restore point, but all I get is connection errors. I even tried going into my Settings>about>reset your phone. This told me it would reset my phone back to factory settings. After doing this and having it reboot, my phone is still the same. All the apps are still there and not working, and even my custom theme is still there.
Someone please help me.
AT&T Samsung Focus
I just did the hard reset by holding Power+Camera+Volume. It seems to have worked.
Any idea what could have caused this? I mean yeah I did a lot of registry tweaks, probably making it somewhat unstable, but this isn't cool...now I have to re-unlock it, re-force NoDo to install, etc...
EDIT: Well, the factory reset is still...resetting. It's just sitting on the Samsung splash screen not doing anything. I'll report back if it never leaves this screen.
im guessing you are usig a samsung focus? if you are you would have better luck posting is the focus forum but it sounds like you are using or you used an incompatible sd card with it.
check this thread out http://forum.xda-developers.com/showthread.php?t=834144
and im personally using a samsung 16gig sd card bought from ebay seller nikolai1778(or something like that) since december and i havent had any issue so that card is certified. hope that helps
Yes, I am using a Focus, but I have had this card in my device for months and months. It has never given me any issues.
I took the card out, factory reset it again, and it is giving me the same "Storage card not working" message. The card isn't even in my phone anymore.
rmcgraw said:
Yes, I am using a Focus, but I have had this card in my device for months and months. It has never given me any issues.
Click to expand...
Click to collapse
what size is the sdcard? you probably just now recently used up all the space on the card and thats when you started getting the random reboot and data loss. read the thread i pointed out to you a lot of the issues you are having are documented there and the only known fix is to get a certified sd card or take out that sd card and hard reset the phone.
Again, I took the card out, hard reset it, and it's just stuck on the Samsung screen.
It's an 8 GB Sandisk Class 4
rmcgraw said:
Again, I took the card out, hard reset it, and it's just stuck on the Samsung screen.
It's an 8 GB Sandisk Class 4
Click to expand...
Click to collapse
im out of ideas here, thats the 1st time i have heard of that hopefully someone else can help u out. you can try calling or taking your phone to at&t
Yeah, I still have my warranty (I think?). I left it sitting on the Samsung boot screen for about half an hour and it wouldn't budge. Seems to be bricked, although if I just try to turn the phone on normally, it shows the storage card error (without the storage card present). It gets stuck while reformatting.
if you can go to settings/about/reset your phone do it whitout your sd and again with your sd card
Sent from my WP7 Trophy
I don't think that is the problem. From what rmcgraw has described, it sounds like the phone is bricked, with or without the card installed. I don't think this is something that is a user-serviceable problem. My guess is that the phone needs to be replaced.
Yeah, I can't even get into the phone to go to the settings. As I had said, I tried hard resetting from the settings menu twice, to no avail. I have no idea why this happened, it was completely out of the blue. Hadn't changed any registry values that day or installed any new apps. At the time it happened, I had my phone plugged into my PC to charge and I was reading a text message.
I'm leaving for the AT&T store right now, I'll let you know how it goes.
Well, after about an hour of standing in the AT&T store on the phone with the warranty department (they couldn't even do anything in the store to help me), they told me they had no idea what was wrong and that they'd send me a replacement. I have to send my original phone back to them obviously, and if they determine that it's my fault, I have to pay $410. Oh yeah, and I have to wait a week for my phone.
I am having the same problem with my surround. Got my first one warrantied out because it was bricked at the HTC splash screen after getting the memory card error. Now my second surround is giving the error every couple of days and has needed a hard reset for the same reason you mentioned. I haven't done anything to my phone. No jailbreaking or whatever. And both have the original sd cards.
Sent from my T8788 using XDA Windows Phone 7 App
Maybe your computer over volted in some way and the memory card ( not the removable one, the internal one) got damaged. I know that when I plug my Samsung focus into an Apple usbwall adapter that the touchscreen doesn't work (capacitive buttons do tho?) and it may reboot its self. I assume this happens because the Apple charger releases an incorrect voltage to the phone- ie; more or less than the phone needs and it causes the device to stop working properly. Never had any lasting effects on my phone, but I just can't use an Apple USB adapter
Sent from my mailbox
UPDATE
Received my new Focus on Monday. Everything was fine until a couple of days ago. Just so you know, I did NOT re-install my 8 GB Sandisk Class 4 microSD, and I did NOT unlock my new device. Everything is stock on it, except for the apps I've installed.
Now back to the issues: It started crashing randomly a couple of days ago. It would do it when I plugged my phone in, as I entered apps, and sometimes just completely out of the blue. Yesterday, I got the "Storage card isn't working" error, even though a storage card has NEVER been in this device. That error actually froze, the phone re-booted itself, and has been working normally since. This is how the my other Focus was acting before it bricked.
So, my question: Is it the battery or my SIM card (those were taken from the other device)?
rmcgraw said:
UPDATE
Received my new Focus on Monday. Everything was fine until a couple of days ago. Just so you know, I did NOT re-install my 8 GB Sandisk Class 4 microSD, and I did NOT unlock my new device. Everything is stock on it, except for the apps I've installed.
Now back to the issues: It started crashing randomly a couple of days ago. It would do it when I plugged my phone in, as I entered apps, and sometimes just completely out of the blue. Yesterday, I got the "Storage card isn't working" error, even though a storage card has NEVER been in this device. That error actually froze, the phone re-booted itself, and has been working normally since. This is how the my other Focus was acting before it bricked.
So, my question: Is it the battery or my SIM card (those were taken from the other device)?
Click to expand...
Click to collapse
If i had to guess is the battery .....
This may be completely unrelated, but I found it interesting...
I had installed the "Drive On" GPS app on my old device. I didn't like it so I never used it. I had made a list of all of my installed apps right before my phone bricked to reference for when I got a new one. When I got my new Focus, I did not install Drive On.
After I started having problems with my new device, I noticed that Drive On had appeared in my app list without me installing it. However, it wouldn't open. I uninstalled it and my phone hasn't crashed since. I haven't gotten the storage card error since then, either. In fact, my phone has been running flawlessly and maybe even better than before.
I could be crazy, but Drive On seemed to be a rogue, phone bricking app that I will never install again.
Phone was acting up again last night.
5-7 crashes/reboots, and I got the "Storage card not working" message again.
It's strange how these problems seems to come in waves. The phone will work perfectly for days straight, then will go crazy and have tons of reboots and errors within half an hour, and then will go back to working perfectly fine for a while.
I want this to stop.
Ugh, it just restarted itself and is now showing the "Let's get started" screen, as if it formatted itself. I took the battery out and I'll try to boot it back up in a few...
Why am I having such bad luck with these phones?
EDIT: Yep, the memory is completely wiped and everything is back to stock. All I did was plug my phone in because the battery was about to die. Every single one of these problems has occurred while the battery was extremely low and the icon would stay at the top of the screen reminding me to charge it. As soon as I plug it in while on low battery, the problems begin.
rmcgraw said:
This may be completely unrelated, but I found it interesting...
I had installed the "Drive On" GPS app on my old device. I didn't like it so I never used it. I had made a list of all of my installed apps right before my phone bricked to reference for when I got a new one. When I got my new Focus, I did not install Drive On.
After I started having problems with my new device, I noticed that Drive On had appeared in my app list without me installing it. However, it wouldn't open. I uninstalled it and my phone hasn't crashed since. I haven't gotten the storage card error since then, either. In fact, my phone has been running flawlessly and maybe even better than before.
I could be crazy, but Drive On seemed to be a rogue, phone bricking app that I will never install again.
Click to expand...
Click to collapse
A day after re-formatting itself, my phone suddenly fully re-installed (by itself) Drive On again. It opens and runs. I uninstalled it again. It is the only app that keeps reappearing after I have issues with my phone.

[Q] Shut down problem

Probably a year ago I was using custom ROMs and kernels on my Sensation Z710e and there was no problem then I decided to go back to stock ROM, firmware and everything so factory reset everything and updated normally to Android 4.0.3 and Sense 3.6.
Everything was okay till two weeks ago. My phone started to shut down sometimes (not always) when I use 3G internet connection or speak to the phone. It wasn't that frequent first but time to time is it started to happen more often. Foe example when I use the flash or use 3G or talk to phone or run apps even when I just press the wake up button. First I think is was heat because most of the time it was hot before shut down but then I realized it happens without the heat too, I just dim the screen and bum! shut down. I changed the battery but nothing changes still shuts down.
Last thing I tried was taking the SD card off and that worked. Without the SD card it doesn't shut down. Still heats up but no shut down so i formatted the SD card ant connected it to phone and again it shuts down. I am going slightly mad please help me!
I had a similar problem too. Apps gapps would just crash, phone would go off even with battery at 50%. I made a backup of the SD card files and formatted it, restored the files and they stopped crashing. For the heating, this came on every time I switched to 3G or ran heavy games. For this I moved from stock ROM and flashed CM10 JB 4.2.2. I'm yet to experience any issues.
I don't know if it will stop the random shut down, but you can try this and let us know
Sent from my HTC Sensation XE using XDA Developers Android App

restarts and SD card drop issues

good morning!!
I have the Sensation 4G with a 32 gig Sandisk micro SD card running Revelation Rom (updated to latest version) that has started giving me a significant amount of problems with restarts. I also have a relatively new Anker battery that has easily doubled/tripled the usable time of the phone, and i don't think it is causing the problem.
The problem first started off when i would press the power button and it wouldn't instantly wake up the display. it would take a few seconds then the display would wake up. Restarts would sometimes help with that, but it never really went away. Then it would all of a sudden start dropping my SD card, often in the middle of an app running which would lock it up and it would either restart on its own, or i would have to pull the battery to do so. each time it restarts on its own, it will not mount the SD card. i have to restart it multiple times to get it to mount.
I don't think its the ROM b/c I have been running it for months without issue. The only other software change that was recent was my SU binary was out of date and i updated that. It really feels like a hardware issue to me. like the back of the case is grounding out somehow or it could just be that the phone is 3 years old and at the end of its life. Has anyone else experienced issues like this?
I am unlocked, but with S-ON. i am using the most recent stable version of 4EXT as well
Thanks!

LGLS996 random reboot

Hi guys,
I have my new phone bought on ebay (I forget the exact seller because was a friend of mine who bought it, i am overseas in Cuba) and from the beginning some icons are not painted correctly.
The thing has gotten worse since the phone restarts for no apparent reason and no matter what I am doing. Originally it came with the ZV8 software version , but i have permanently the notification for a downloaded update to install. So i do it and now i am with ZV9 version and has maintained the same problems.
I need any help you can give because i can't return the phone to US and here there is no official warranty service from LG that i can use.
Thank you and best regards.
I had a similar problem with my G Flex 2 after it updated to 5.11. It would randomly reboot and restart with optimizing apps almost every time. It did this at least twice a day. It would also have issues installing apps sometimes saying there was no storage available. When it did install apps sometimes they would crash when opening them. Eventually after resetting and erasing my device four times the issue went away. I read that sometimes this can be caused by a bad battery. See if your device stops crashing when it's plugged in. If it does it's probably the battery. If not try resetting it a few times in a row and see if the problem is still there.
probaina said:
I had a similar problem with my G Flex 2 after it updated to 5.11. It would randomly reboot and restart with optimizing apps almost every time. It did this at least twice a day. It would also have issues installing apps sometimes saying there was no storage available. When it did install apps sometimes they would crash when opening them. Eventually after resetting and erasing my device four times the issue went away. I read that sometimes this can be caused by a bad battery. See if your device stops crashing when it's plugged in. If it does it's probably the battery. If not try resetting it a few times in a row and see if the problem is still there.
Click to expand...
Click to collapse
Hi probaina, thanks for your answer!
By chance yesterday analyzing what happens I thought it could be a battery problem, because when reboots occurs and I watch the battery use log sometimes I find out that the percentage of battery drops for no reason. For that reason yesterday I left the battery ran out completely and then pluggin the phone on charge overnight in the hope that this would solve the problem. But today it has restarted twice already. I'll try what you say to keep the phone plugged in to see whether the problem occurs and I will keep you updated. Once again thank you for your time and response.
Best regards!
PS: Sorry about my english, is a work in progress!

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