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Hi!
First thread, but have been on this forum a lot lately, since I finally got around to rooting and getting my Hero to run Cyanogen! If there's a similar post, I am sorry to double it, but I have not found anything that relates to my issue so far.
The problem I have is minor, yet still annoying. Whenever I get around to charging my phone, which is at least once per day, I have to use the USB port since I lost the wall-plug months ago. This in itself has never been an issue since I put Cyanogen on it. See, after I remove the cable, my SD-card won't remount automatically, causing all my photos etc. to be invisible until I manually unmount and mount it through settings.
This is especially annoying since the ringtone app I use puts the ringtone in a folder on the card whenever it's downloaded. Charging the phone thus hides the file away in a foul place, and causes me to have to redo the entire process of downloading and all that.
As a follow-up to this, I have two questions:
1) Is there any way of solving this easily, or did I do something wrong while putting Cyanogen on my phone?
2) The data that becomes inaccessible, is it still on the card taking up space, or is it deleted?
I might add that I tried turning USB debugging on and off. Also, I noticed that this issue seems to be quite spontaneous with everything except my ringtones. Photos, for example, sometimes show up no matter what, and Spotify-files are always accessible. Could it be an issue with the app?
Thanks guys!
Hi,
Suddenly I can't open my mail anymore, I have energy rom and when I go to the mail or text message tab it just restarts (after a while doing nothing).
I also can't open it using poutlook.exe
Any ideas? I don't really mind having to hard reset, but would love to be able to save my text messages, however, PIM backup and any other way I tried (i.e. MyPhone) doesn't seem to be able to get them anymore...
I don't know how long I will postpone just doing a hard reset, because I also want to be able to receive my text messages off course...
TIA
Just out of curiosity, which version are you using? I don't know if I can help but I'd like to know which one you are using so perhaps we can isolate it to either an old ROM or possibly a corrupt version.
Well, I just happen to be copying the rom folder to a usb disk and it says:
EnergyRom21916Sense25cookie20feb14
I don't think I recall any of those issues on my phone (at&t Fuze) with the 21916 ROM from 14FEB, sorry!
OK
It seems the problem was a corrupt cemail.vol... which kinda sucks, because I can't seem to be able to get my text messages out of it.
Anyway, I'm going to hard reset (device was getting slow anyway), I have a backup of cemail.vol, but no idea how to get my messages out of there... I feel another topic coming up :s
Thanks for trying to help.
Interesting, wish I was a programmer so I could help debug it at least
If that is what is called for, then by all means! You seem to know your way around how to check files and know what some of the files do and the likes, I'd say go for it but I wouldn't want to support the need for additional thread space when you can just edit the first post to reflect it. Ah the power of technology! Drool drool drool!
tl;dr: I cannot save pictures or screenshots on my phone, as well as a few other small quirks, can someone help?
Hello XDA, I've just recently encountered a strange issue with my Nexus 5 and I was hoping one of you might be able to help me out. I'd like to have screenshots to break up the text wall, but due to the nature of my issue, that's out of the question.
So my big problem started about two days ago, when I wanted to flash the omnirom nightly (1/27 to be exact) to my phone.
While doing the factory reset before flashing the rom, TWRP got stuck (and I'm talking about 10 minutes) formatting /data not including internal media. I was left with no choice but to hold volume down and power and hope for the best. This is what I bet screwed things up. After that I tried again, and the formatting worked, and omnirom booted, but with the error message of something about device UIDs being inconsistent and recommending I format my data partition.
Well since the rom was a nightly, I felt like ignoring the message, but I did notice issues: I could install and uninstall apps, but none of them could really access the internal storage (for example, any attempts to save a picture, like through chrome, would fail. I also couldn't restore from titanium backup. Connecting to my pc would not display my files).
Dismayed, I obeyed the message and did a full wipe of the data partition and tried again (not just the factory reset one, but the full wipe of /data, and don't worry, I could still backup using ADB pull so I haven't lost anything). This caused the UID error message to go away but I still had issues-not as bad as before-but still issues. Titanium backup worked, so I used that to restore successfully, but I couldn't make new backups. I was frustrated and blamed my issues on using a nightly so I did another full reset and went back to stock.
Now, I wasn't given another UID message, and ALMOST everything works, but I am left with the issue that is the reason I post this thread. I can't take pictures, video, or screenshots and a select few apps fail to recognize the internal sd card (reddit sync, for example, will fail to save pictures when I try to download them, but other apps, like chrome, will succeed to do so, so it is a non-issue. I could also connect to pc again, yay!).
The camera (app and hardware) will still work, and I can tell it takes the picture because the little thumbnail that slides to the side after taking a picture appears. It just fails to save the picture. When I swipe to view the picture, it shows up only as a dark gray box. If I view it in the photos app, I am greeted with the message "media not found." When I try to take videos, Camera will force close the moment I press record.
I've tried a few things, like clearing the camera's data, but that was unsuccessful. Different camera apps (I tried Focal) result in the same problem. Using the Root File Browser app, I also made sure that permissions weren't locking access to that folder. I've also tried deleting the DCIM folder by connecting to PC and then taking another picture, but that still did nothing.
I don't know what else I could do besides another /data format, but I already did that and I don't feel like another format would really do anything since I already did one. I'm left with little that I could think would fix this, but I'm sure someone here could help me.
It is late now and I have school in the morning, so I'll check back on this thread in about 16 or so hours when I'm done with that. Then if anyone has a potential fix, I could try it. If I don't see a fix, I could post a video describing my problem or any more information you might find useful. Thank you all and goodnight.
fatwad said:
tl;dr: I cannot save pictures or screenshots on my phone, as well as a few other small quirks, can someone help?
Hello XDA, I've just recently encountered a strange issue with my Nexus 5 and I was hoping one of you might be able to help me out. I'd like to have screenshots to break up the text wall, but due to the nature of my issue, that's out of the question.
So my big problem started about two days ago, when I wanted to flash the omnirom nightly (1/27 to be exact) to my phone.
While doing the factory reset before flashing the rom, TWRP got stuck (and I'm talking about 10 minutes) formatting /data not including internal media. I was left with no choice but to hold volume down and power and hope for the best. This is what I bet screwed things up. After that I tried again, and the formatting worked, and omnirom booted, but with the error message of something about device UIDs being inconsistent and recommending I format my data partition.
Well since the rom was a nightly, I felt like ignoring the message, but I did notice issues: I could install and uninstall apps, but none of them could really access the internal storage (for example, any attempts to save a picture, like through chrome, would fail. I also couldn't restore from titanium backup. Connecting to my pc would not display my files).
Dismayed, I obeyed the message and did a full wipe of the data partition and tried again (not just the factory reset one, but the full wipe of /data, and don't worry, I could still backup using ADB pull so I haven't lost anything). This caused the UID error message to go away but I still had issues-not as bad as before-but still issues. Titanium backup worked, so I used that to restore successfully, but I couldn't make new backups. I was frustrated and blamed my issues on using a nightly so I did another full reset and went back to stock.
Now, I wasn't given another UID message, and ALMOST everything works, but I am left with the issue that is the reason I post this thread. I can't take pictures, video, or screenshots and a select few apps fail to recognize the internal sd card (reddit sync, for example, will fail to save pictures when I try to download them, but other apps, like chrome, will succeed to do so, so it is a non-issue. I could also connect to pc again, yay!).
The camera (app and hardware) will still work, and I can tell it takes the picture because the little thumbnail that slides to the side after taking a picture appears. It just fails to save the picture. When I swipe to view the picture, it shows up only as a dark gray box. If I view it in the photos app, I am greeted with the message "media not found." When I try to take videos, Camera will force close the moment I press record.
I've tried a few things, like clearing the camera's data, but that was unsuccessful. Different camera apps (I tried Focal) result in the same problem. Using the Root File Browser app, I also made sure that permissions weren't locking access to that folder. I've also tried deleting the DCIM folder by connecting to PC and then taking another picture, but that still did nothing.
I don't know what else I could do besides another /data format, but I already did that and I don't feel like another format would really do anything since I already did one. I'm left with little that I could think would fix this, but I'm sure someone here could help me.
It is late now and I have school in the morning, so I'll check back on this thread in about 16 or so hours when I'm done with that. Then if anyone has a potential fix, I could try it. If I don't see a fix, I could post a video describing my problem or any more information you might find useful. Thank you all and goodnight.
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Click to collapse
I would flash the stock image again to solve your problem, backup files first. Here is a tutorial http://forum.xda-developers.com/showthread.php?t=2513701.
gee2012 said:
I would flash the stock image again to solve your problem, backup files first. Here is a tutorial http://forum.xda-developers.com/showthread.php?t=2513701.
Click to expand...
Click to collapse
Thank you, it worked! Camera is saving pictures again and nothing is acting up. And it all was way less painful than I thought it would be
Hi
I have a problem that is really annoying me now.
After I did a little test of ccleaner for android, I did mess up something I should not. Or ccleaner did.
After this messup, the backup and restore app that is default in the oem-bundle starts showing a message in the notification center every f... time I reboot, that a recovery file was found on SD-card.
And what ever I do, I can not get rid of it. The onle solution is to not use the program. But I can not get calm when I know there is a unsoluted issue on my device. You know..must..solve..it..
The case is, whatever I do, running the recovery wich the app tells me to do with this message, or creating a new backup, or even restored my phone and formatted the sd-card, this announg thing is STILL present if I dare to use the program.
But I realle WANT this program to work as it did before I downloaded ccleaner. It was my fault, not the android.. And I NEED to get this solved.
I would not use a anorher similar program. I want this, the default one to work like it really did well.
What the h...can it be? What can I do? To make it work again..
This is how it goes;
After the clean install, and after the memory card is formatted (in both phone and computer)-- the annoying message is gone.. But once I do the manual backup, and after this reboot the phone.. Guess what.. "Recovery file found on SD-card" in notification area..
I can now do whatever I want. Restore, backup, anything.. The message keeps coming back like I did not do anything action. But I did.
What is this caused by? When it all is set up all new configuration, it goes back?
Heeelp..
I get the same thing, you know how to fix it? just format the SD card, problem solved, or just get over it either one works,
I do have a working solution that I have settle down with..
Just turn off the notification. It still works like a charm. I dont know if this is just a bug or what..
It is a do-and-forget solution, yes. But ai still want to know wether there is a "right" solution out there..
I'm actually in a very serious problem as I have a problem with restoring my whatsapp messages please help me asap I uninstalled my whatsapp on 16th July and last I backed up it on 7th July. Now when I try to restore the messages after reinstalling it shows my google account but it doesn't show the size of backup and also it says no Internet connection please help me. Also my whatsapp images and whatsapp videos folders have disappeared. I really want to get back my chats. Hope someone will really help me as it means alot to me now
Connect to a wifi or a hotspot, or get better signal then H+
Kenora_I said:
Connect to a wifi or a hotspot, or get better signal then H+
Click to expand...
Click to collapse
I'm already using WiFi and I tried using mobile data as well both didn't help and I tried reseting network settings and all still it didn't work out
ruinaaaa said:
I'm already using WiFi and I tried using mobile data as well both didn't help and I tried reseting network settings and all still it didn't work out
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Click to collapse
Did you check your google account the backup.
It could be app problem, try resetting and other stuff.
Kenora_I said:
Did you check your google account the backup.
It could be app problem, try resetting and other stuff.
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Click to collapse
Hey yes I checked it as well in google drive it shows the backup I can't restore it locally because I deleted the whatsapp databases like or two months ago will it affect this
Try clearing the data and cache of whatsapp or reinstall it.
Kenora_I said:
Try clearing the data and cache of whatsapp or reinstall it.
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Click to collapse
I tried this too and tried so many things.I watched so many youtube videos and searched a lot in google as well still couldn't find any possible way to recover
Albert83BCN said:
Hi guys!
I have been facing this issue this whole week while trying to move all my chats to a new phone I just bought as with the old one the charging port was dying and I could not bear it anymore. So almost everything restored smoothly from Google Backup and it was like being in my phone again with a few wizard steps but then I Installed WhatsApp (WA) and gone through the typical activation and restoring process and. as many, I got stuck at the 24% sometimes, some others 31% and 39%, and never got past the 39%.
I Tried almost everything: restoring from Google Drive, transfer all WhatsApp directory to internal storage and trying to restore from there, etc. Going back to the old phone to create fresh backups just in case they were corrupted as many people suggests, getting every time more delay to be able to activate WhatsApp again up to 12h for both SMS and call activation... just to mess again and feel back at square one, I guess you all feel the pain.
Well, the good news is that I finally managed to restore all the chat history!!! (well, cannot be certain that 100% was restored but I do not miss anything ATM and I can go back up to 2012 chats so I guess that qualifies as "everything" hehe).
So, I'm posting here because I've been searching a lot on the forums and the reddit and for all the people that is having this issue recently, almost no body came back to report success and I know it feels really discouraging It certainly gives the impression that this issue has no fix at all, and that you should accept losing all the chat history and starting from the start again. But from all the data I've been gathering during this week, at least two or three people reported to eventually being able to restore the chat; they fell in one of these two categories: they either transferred to a different phone where the backup seemed to restore okay, and then exported and restored in the target phone with success (something like a "bridge" restore mode, most of the cases I've read did it this way) or they finally succeeded by sheer brute force by trying again and again and again.
I fall in this 2nd category. In the most recent attempt I was doing what I've been doing again and again and again with just minor variations in the workflow and finally succeeded. TL; DR; I think in reality in many cases attempts could succeed by just letting the phone restore the backup endlessly, by not giving up and assuming the restore process went wrong when it has been stuck forever at either 24, 31 or 39% and force closing..
But I know in the midst of desperation OCD kicks in and you want step-by-step success case scenario reproduction so I will tell you all the steps that I followed that I can remember that got me to finally have the backup to end successfully:
0. First of all, in the winning attempt I had already uninstalled WA from the new phone and removed totally the WA folder in the internal storage / sdcard storage. Not sure this is mandatory but just to tell this was the case.
1. Since I got WA working perfectly on the old phone at every moment, I backed up locally for the Nth f%!?&ยท( time. This left me with the latest local backup plus a few others in the databases folder as a result of keep messing up.
2. I copied the full WhatsApp directory from the internal storage of the old phone to a safe place. This could be the PC or whatever, but PC transfer via USB seems too sloppy. You maybe could do it via ADB, whatever, I went by the route of coping it to the external SD with some random explorer utility like ES File Explorer. It does not matter, the point is to be able to backup the full WhatsApp folder in order to restore it as similar as possible as the original. What we are more interested right now is in the database folder but having all images, videos etc in place will help in getting it like before the easiest way. (Disclaimer: Ok guys sorry if some steps are too obvious to XDA users which usually are highly educated in the matter, but I was thinking of sharing/linking this text on the reddit and others, so please bear with it).
3. I installed latest WA in the new phone, opened the app (I intended to not open but I somewhat forgot) and got to the welcome screen, immediately closed the app at that step.
3. I restored the full folder to the new phone internal storage, pure copy/paste style (as said, in my case via the SD since both phones have SD slot and was very convenient, but via USB, cloud, etc. can be done).
4. I went to the databases folder and only kept the msgstore.db.crypt12 file and the latest backup with a date (ie: msgstore-2019-11-21.db.crypt12), deleted the rest. Honestly I do not think this is crucial but I somewhat wanted to make it easier for WA to know which one to target, I thought about keeping only the msgstore.db.crypt12 but some random dude pointed that the one with the date was needed. I was under the assumption that file structure is identical in both but just wanted to get done with this and keep both, just in case.
5. Before opening again the WA to try to activate and restore with this full local copy, I opened the Android settings app and went to applications > whatasapp > storage, as suggested by user redweaver, thanks for the tip! by keeping looking at the storage usage of the app during the restore process we could get insight about if it was really doing something or the app was really stuck. Keep open for now. In my case, I saw also on the old phone that my data used for the app was 780+ MB, so I had an idea of what should be on the new phone by the time it finished (if it did!).
5b. I don't think this is really necessary but I did it just in case. I was planning to go to work and let the thing running as long as it would need, and I would make sure that the process would get maximum uptime and nothing would get in the way. So I went to Applications > WhatsApp > Battery usage (or something like it) and disabled the battery optimizations for this app. I also went to the developer mode settings and enabled do not lock the phone while it is charging and everything that looked like it might be relevant. Again, most likely this has nothing to do, but reproducible steps, right?
6. Now open WA and activate it as usual, but when it seems that the activation step ended and you go to the next screen, immediately put the phone in air plane mode or disable data/WiFi, whatever. The goal is that it cannot reach Google Drive to look for the online backup. Honestly maybe in the end is not the culprit of GDrive but many people states that the GD backup is broken at this time and suggests going the local route, so we will do it like this.
7. WA should tell you that looking for the backup is going too slow and to skip this step (sorry to not have exact message, I have it in Spanish, but something in these lines, BTW excuse my somewhat limited English ). The point here is to click on the link that says skip the step and when you are prompted with a popup, click also on Skip.
8. WA will display the typical restore / transfer-like screen where the process starts. At this point you have to enable again data plan / WiFi at least or exit air plane mode, don't know really but even if restoring from local it complains about not having internet connection, maybe needs it to encrypt with the key or something? don't know.
9. Now is the feared moment! Even this time, I got somewhat stuck at 31% again. I left it do its thing, and some time later, it prompted for the popup that has a progress-bar from 0 to 100 (honestly, what is the difference between both?!) which also got stuck at 31%. If you let it be, it starts going back and forth many times, I guess maybe its going chat per chat and the progress-bar represents each one? Dunno. Thing is, even in the prior attempts I got at this point and the backup did not finish successfully. But this time I was decided to let it do its thing as much time as it would take, until the end. In the process the phone might display a pop up saying that WA does not respond. I clicked a few times in the 'keep waiting' option, then I just forgot because I did not have time to mess with it and hoped that it was still working on the background, which bring us to step 10.
10. While we are contemplating the backup process, we can go to the settings app again and look how the internal data is going for the WA. In my case, after some time under the restore process, when I went there I saw WA had occupied 0.91 GB of data space. After going back and forth again between WA and settings, the usage keep growing: 0.96, 1.03, 1.10... I thought it was on the right track, and encouraged me to keep waiting. Maybe in the end the process is too slow for old databases. Note that some people speculates that having messages from very long ago might be the culprit here due to changes in the table structure and that this might be the reason breaking the restore process. And maybe it is the case, but even if it is, in my case I finally succeeded where previously I didn't and without deleting anything, so this does not seem to be a deal-breaker or I would have never succeeded. I say it because some people reported that deleting old conversations and trying again finally made them succeed. Now I suspect the true reason was simply that by making the database smaller the process finished earlier, but YMMV.
11. Cannot be totally sure, but in my case, I noticed that leaving WA on the background and clicking on the WA icon again might stop the process for true and bring a message about not being able to recover the chats, I got this previously, do not try to open the WA normally, only leave it temporally to look to the space usage in the settings to get back to it by swyping between recent apps to keep the same instance open and working, this was a key point in my success trial that did not happen during the previous ones.
12. And finally, while I kept switching between WA and the settings and when I last saw like 1.30GB of space used (almost twice the space compared to the old phone, maybe it leaves a lot of temp data) I don't know if I either messed with the app-switching or it really finished, but then I got prompted to the screen where you enter your name or nickname. And when I completed this step, I finally got to the chats screen and everything was like in the old phone! Where previously I would get to a lot of empty chat rooms with maybe 40 total messages restored according to WA. Hurray!
Notice that in my case it was still reporting 31% on the WA background screen under the progress bar popup when it finished!! so it seems that is not really mandatory to experience the 100% complete to have it work in the end, but YMMV.
OK, maybe not the most elegant "guide" out there but I wrote it in a hurry and my english sucks, I just hope it might help someone to not lose their WA chats forever.
Good luck!
Edit: I almost forgot but, for the sake of completeness. I also tried a certain script that can backup WA from the phone and retrieve the encryption key, it will also leave an unencrypted copy of the chats database that can later be viewed with a WhatsApp viewer like this. The script is called WhatsApp Key/DB Extractor, and it still works as of 2019, just look at the latest posts in the thread. Guys here on XDA most likely know about it but if not, you might give it a try. I tried it because I assumed that maybe I could circumvent the restore issues by going that route and pushing the backup via ADB, but turns out the legacy WA won't prepare the database due to the time out of sync issue, or at least the data seemed to be lost after performing the restore process, and the unencrypted database on the PC cannot be digested by WA latest versions by just putting it into the internal storage directly according to what other users commented. But, if you finally give up trying the restore process, it still could be relieving to know that you keep a local copy in the PC that can be viewed with another PC tool, at least you get a backup and the conversations are there, in a different way though. Maybe in the future there's a process that can restore them again to a different phone, and you could then merge the new chat database with the older backup with tools like Merjeapp.
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This has the solution
Kenora_I said:
This has the solution
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Click to collapse
Thank you but today I read this in the afternoon. This guy has solved it through whatsapp databases but I don't have a way go backup locally as I deleted my whatsapp databases two months ago. All I can do is recovering from google drive but the thing in this guy's scenario his chat was actually being restoring but I can't even do that since it says that I have an Internet connection problem