Related
Reboot is everywhere on this forum and I did have a problem with it in the beginning. Owning the phone for three weeks now and I can honestly say that the reboot issue just went away.
The reboot issue may be related to installing new applications. The first week I owned the device I constantly downloaded new applications from the market, and next thing you know I get a reboot whenever I charge my phone.
So I did something different after restoring it to factory setting. Every time I download a new application I re-started my G2X and never had the reboot issue again.
I have read that most of the reboot complaints arise from the first few days after owning the device. So what do most people do after getting their phone during the first week? Download applications! Try re-starting your device after you install a new application from the market and see if you still get the reboot the next time you recharge the device.
I gave the G2X some time, and for me to get acquainted to it, and I can honestly say that I'm loving it more. Reading this forum only made me paranoid that this device is simply faulty, but giving it a chance to do its job simply made it more and more amazing everyday.
m918v said:
Try re-starting your device after you install a new application from the market and see if you still get the reboot the next time you recharge the device.
Click to expand...
Click to collapse
My opinion is strictly comprised from anecdotal evidence but I believe the reboots to be more dual-core/battery related. I don't think they're currently handled correctly in the system. I honestly don't believe there is anything that we can do on our end until LG releases the updates.
Could be. I do NOT have reboots on my phone running CM7. The battery driver is stupid so one minute the phone will say 39% then dead the next. But the phone was legitimately dead and wouldn't boot without a charge.
I've had mine on for 5 days before I broke down and flashed the latest CM7 nightly.
I don't run any crazy software that I didn't on my Nexus One or other. If I do download something, I'll play with it and uninstall it.
Here is my list:
Word Feud
Kingdoms Live
XDA Premium
Launcher Pro
WiFi Explorer
Rom Manager Premium
SiMi Clock
i havent had a reboot since rooting and freezing tmobile bloatware. its been weeks.... still running stock
uploder said:
i havent had a reboot since rooting and freezing tmobile bloatware. its been weeks.... still running stock
Click to expand...
Click to collapse
Do you run beautiful Widgets?
Same battery driver problem
player911 said:
The battery driver is stupid so one minute the phone will say 39% then dead the next. But the phone was legitimately dead and wouldn't boot without a charge.
Click to expand...
Click to collapse
I recently got a phone off craigslist so was really tensed abt the reboot problem. Didn't have any reboot issue while charging (I used the charger i use for G2 rather than the stock one as i heard complaints). But as said above, i left the phone at 49% in the night. Got up in the morning and then used it for 3hours straight and guess what.. the status still said 48%. And then when i was using suddenly i got a battery low popup for a fraction of second and then phone went down. As said above, couldn't get it to start at all unless i charged it. So is there a way to fix this with out rooting and all that stuff?
Aneelll said:
I recently got a phone off craigslist so was really tensed abt the reboot problem. Didn't have any reboot issue while charging (I used the charger i use for G2 rather than the stock one as i heard complaints). But as said above, i left the phone at 49% in the night. Got up in the morning and then used it for 3hours straight and guess what.. the status still said 48%. And then when i was using suddenly i got a battery low popup for a fraction of second and then phone went down. As said above, couldn't get it to start at all unless i charged it. So is there a way to fix this with out rooting and all that stuff?
Click to expand...
Click to collapse
As of right now, no. That's the big issue most of us are having.
Aneelll said:
I recently got a phone off craigslist so was really tensed abt the reboot problem. Didn't have any reboot issue while charging (I used the charger i use for G2 rather than the stock one as i heard complaints). But as said above, i left the phone at 49% in the night. Got up in the morning and then used it for 3hours straight and guess what.. the status still said 48%. And then when i was using suddenly i got a battery low popup for a fraction of second and then phone went down. As said above, couldn't get it to start at all unless i charged it. So is there a way to fix this with out rooting and all that stuff?
Click to expand...
Click to collapse
Have you tried calibrating the battery?
m918v said:
Have you tried calibrating the battery?
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Click to collapse
No. How do we do that? Mine is not rooted. Still running stock android without a sim card as im waiting for my unlock code ..
The calibration i know is let it die and charge it to 100%.. But even while charging , the battery % doesn't give the right info unless i remove and replug the charger in multiple times.
mobilehavoc said:
Do you run beautiful Widgets?
Click to expand...
Click to collapse
I do and haven't had any rebooting issues.
Sent from my LG-P999 using XDA App
I guess somehow my G2X decided to act out on me for some reason. Woke up this morning with the phone off after leaving it charging all night, then the reboot cycle started. I didn't know it was this bad when it does happen. The only changes I did that I can think of was that I played a lot of games yesterday. I did notice the back near the camera heating up after maybe 10mins of playing, and was also on the phone for awhile.
I love this phone, and I'm impressed with the hardware aspect of it, but it tested my patience with the rebooting. I was actually scared for a bit that I won't be able to have any phone for the day.
If this continues I'm pretty sure this is going back. Just happy I have three months with costco for an exchange. Waiting for the release of GB, and hoping they also have a fix for the reboot issue. If the HTC Sensation does hold up with no issues then exchange it is. Yikes
Hey everyone, thanks for looking at this and hopefully helping me out. I'm new to rooting my phone and installing new roms and stuff, but I researched about as much as I could for about a week before I even rooted.
Now I've moved on and installed a new rom (CM7). Before installing I used clockwork and formated the /system, /data, /cache, and dalvik. At first everything was ok, but after about 15 minutes it turned off. I read up on battery problems, so kept my phone plugged in all weekend (got up to 4.196V-ish, with 0mA in or out) then deleted the battery file, rebooted, unplugged the phone and let it drain completely (even while it still had a charge it would turn off randomly but I figured it would be ok). After it was completely drained I completely charged it again and it still randomly turns off.
At first I thought maybe it was just the rom, but no one else seems to have the same problem as me (that I can find), so I downloaded an ICS rom to try that. Same problems. So far I have done the following to try and find out WTF is going on...
Installed Elixr to see battery drainage (sitting at main screen doing nothing its roughly -8mA, but right after boot or opening a program it jumps to -300mA to -480mA)
Done NUMEROUS battery pulls (with and without deleting the battery config file)
Switched ROMS
Any help would be amazing
PS: Before rooting or flashing a new mod my phone would shut off on its own, but only once a week, maybe. Now it turns off as soon as I unlock my sim card. However, it doesn't turn off at all if I have it plugged in.
spcclark said:
Hey everyone, thanks for looking at this and hopefully helping me out. I'm new to rooting my phone and installing new roms and stuff, but I researched about as much as I could for about a week before I even rooted.
Now I've moved on and installed a new rom (CM7). Before installing I used clockwork and formated the /system, /data, /cache, and dalvik. At first everything was ok, but after about 15 minutes it turned off. I read up on battery problems, so kept my phone plugged in all weekend (got up to 4.196V-ish, with 0mA in or out) then deleted the battery file, rebooted, unplugged the phone and let it drain completely (even while it still had a charge it would turn off randomly but I figured it would be ok). After it was completely drained I completely charged it again and it still randomly turns off.
At first I thought maybe it was just the rom, but no one else seems to have the same problem as me (that I can find), so I downloaded an ICS rom to try that. Same problems. So far I have done the following to try and find out WTF is going on...
Installed Elixr to see battery drainage (sitting at main screen doing nothing its roughly -8mA, but right after boot or opening a program it jumps to -300mA to -480mA)
Done NUMEROUS battery pulls (with and without deleting the battery config file)
Switched ROMS
Any help would be amazing
PS: Before rooting or flashing a new mod my phone would shut off on its own, but only once a week, maybe. Now it turns off as soon as I unlock my sim card. However, it doesn't turn off at all if I have it plugged in.
Click to expand...
Click to collapse
Well, if you were having this issue before the rooting took place, this very well may be hardware related. There are a few things I recommend before the dreaded unroot and send back to manufacturer route (assuming the phone is under warranty still). It's been proven or at least shown that battery calibration (the whole charge to 0Ma and then fully discharge and then recharge) is a pipe dream.
I would first say find out if the CM7 ROM you're using is OCing or UVing, while you may see some people OCing to 1.3 or higher and UVing -75, not all phones are created equal in capabilities and some phones will randomly freeze/turn off if they don't like your OC and UV settings. I would also suggest flashing a different ROM to see if this problem persists. Cleardroid is what I recommend just to get an idea if it is in fact a OC or UV problem as I believe cleardroid is set up to default stock settings.
You can also try a new battery, I have heard/read/seen that bad batteries can cause reboots. Again though if this was an issue you were sometimes experiencing before, you may have hit the tip of the iceberg on a hardware issue and its finally starting to show now. Hope this helps.
spcclark said:
Hey everyone, thanks for looking at this and hopefully helping me out. I'm new to rooting my phone and installing new roms and stuff, but I researched about as much as I could for about a week before I even rooted.
Now I've moved on and installed a new rom (CM7). Before installing I used clockwork and formated the /system, /data, /cache, and dalvik. At first everything was ok, but after about 15 minutes it turned off. I read up on battery problems, so kept my phone plugged in all weekend (got up to 4.196V-ish, with 0mA in or out) then deleted the battery file, rebooted, unplugged the phone and let it drain completely (even while it still had a charge it would turn off randomly but I figured it would be ok). After it was completely drained I completely charged it again and it still randomly turns off.
At first I thought maybe it was just the rom, but no one else seems to have the same problem as me (that I can find), so I downloaded an ICS rom to try that. Same problems. So far I have done the following to try and find out WTF is going on...
Installed Elixr to see battery drainage (sitting at main screen doing nothing its roughly -8mA, but right after boot or opening a program it jumps to -300mA to -480mA)
Done NUMEROUS battery pulls (with and without deleting the battery config file)
Switched ROMS
Any help would be amazing
PS: Before rooting or flashing a new mod my phone would shut off on its own, but only once a week, maybe. Now it turns off as soon as I unlock my sim card. However, it doesn't turn off at all if I have it plugged in.
Click to expand...
Click to collapse
I guess the issue is with the battery itself. Try getting a new battery. I heard some guys experiencing the same and sorting things out replacing the battery....
Leave the charger plugged in. If it doesn't reboot then that will let you know most likely it is the battery.
Agoattamer said:
Leave the charger plugged in. If it doesn't reboot then that will let you know most likely it is the battery.
Click to expand...
Click to collapse
That was my thoughts exactly. However, if the ROM or kernel or whatever is set to shut off the phone at a certain reading of discharge from the battery, ie -500mA, this could also be the problem.
I thought it could have been a problem with the phone as well, but before it would shut off on its own MAYBE once a month. 90% of those I attributed to overloading the phone, closing facebook, opening the internet, starting to load a webpage then open a new txt I just recieved while the phone was still vibrating type things.
Now it still feels like it's just quitting on me, it never turns off while the screen is locked or while its charging. So far after the new ROM it has shut off when I place a call, when I receive a call, clicking on a notification, opening the messaging app, clicking download in the market, and my favorite when I unlock it from sleep.
I will download a different rom right now and try it. Just to double check this is what I've been doing to install a new rom... I boot my phone into recovery (vol- and power), go to recovery from the boot screen (opens clockworkmod), scroll down to mounts and storage, have it format /system, /data and /cache, go back to wipe data/factory reset, then install zip from sdcard, select the rom and go... I know some roms require inspiremod, should I still install this if I'm USING an inspire??
Thanks for the input guys, I really appreciate it
If it does turn out to be the battery or you just decide to get a new one to test it out. I recommend these, they are awesome and the only thing anyone should try besides HTC factory replacements. Good luck and I hope this works out for you.
Anker Batteries
i only skimmed this. but cleaning battery contacts can help also check the side door, sometimes that can cause issues as well. air can out everything and clean metal contacts with rubbing (ipa) alcohol.
So I installed cleardroid. Once again everything worked fine for the first 10-15 minutes and then the shutdowns started again, always when making the phone do something (unlocking, clicking a notification, opening a program, etc) but never when the phone is charging.
I'll clean off every bronze or gold contact I can find but I think I might be fighting a lost cause lol. Three different ROMS, all with the same problem leads me to believe its a hardware issue. Since all the chips in these phones are all small and use multilayer boards I won't be able to replace anything myself so I see a new phone in my near future.
Thanks guys!
If it doesn't do it when its chargeing then it is the battery. I had bought my inspire from someone and it was having those issues ordered a new HTC stock battery from newegg for like $12 and has been working perfectly since then and honestly if you want the best battery rom absolution is the rom you should check out. It's a non sense rom but again I'd just buy a new battery. I had mine timed it'd reset at 92% 74% and 49% xD
Sent from my Inspire 4G using xda premium
spcclark said:
So I installed cleardroid. Once again everything worked fine for the first 10-15 minutes and then the shutdowns started again, always when making the phone do something (unlocking, clicking a notification, opening a program, etc) but never when the phone is charging.
I'll clean off every bronze or gold contact I can find but I think I might be fighting a lost cause lol. Three different ROMS, all with the same problem leads me to believe its a hardware issue. Since all the chips in these phones are all small and use multilayer boards I won't be able to replace anything myself so I see a new phone in my near future.
Thanks guys!
Click to expand...
Click to collapse
hmm, I would say try a new battery before getting a new phone. Worst case scenario is that you spent $15 to learn you need a new phone as opposed to spending $100+ on a new phone...this is of course assuming you want to keep the inspire and not just looking for a reason to get upgrade ahaha
I agree. It still sounds like a battery issue.
I would agree this definitely sounds like an internal short in the battery. Sounds like it's shutting off whenever it gets a significant load on it. Try a new battery first.
I had a similar issue though I was tweaking the CPU. Learned my lesson.
Sent from my Inspire 4G using XDA App
Yeah, Id bet money that its a bad battery. I had this same exact issue with my Inspire. If it shuts off more in low reception areas but it isn't shutting off when plugged in, its definitely the battery. I would try to find someone with an Inspire and try switching them batteries and see if it stops.
If I tried to use the flash with my camera, the phone would shut off. My phone would randomly reboot or turn off. ATT told me they had "some" bad batches of batteries. My phone was still under warranty so ATT sent me a new battery. All the problems went away!
The battery door on the Inspire becomes wonky the more you open it, I was having a problem like yours, new battery and new door has me going good.
Well, I used my phone about the whole day. The thing is, when it died, I got home to try and charge it, but it wouldn't. Everytime I take out the battery and put it in while it's plugged in, it just shows that it's dead. It won't start. Help, please?
When this happened to me the way I was able to get it to boot was plug it in for like 30mins then boot into recovery, then select reboot from that menu.
x714x said:
When this happened to me the way I was able to get it to boot was plug it in for like 30mins then boot into recovery, then select reboot from that menu.
Click to expand...
Click to collapse
Alright, I see what you're saying. So you think the battery just kind of died? Maybe I'll just leave it on the charger for a little while.
Well you said it died so thats what I am going off. When it happened to me I was at 20% and the phone just shut off. Once you get it back up and running you should grab battery calibration from the play store and charge to 100% then run it.
x714x said:
Well you said it died so thats what I am going off. When it happened to me I was at 20% and the phone just shut off. Once you get it back up and running you should grab battery calibration from the play store and charge to 100% then run it.
Click to expand...
Click to collapse
Okay, cool.. yeah. Thing was, I used it the whole day. Then when it died.. I charged it to about 8%. After that, I didn't use it much and I used it till it died. Ever since then it's been happening. Hopefully it works with the 30 minutes. I'd really like for it to come back. I'm on Galaxy 14.1 just in case that might help.
Yesterday my phone started an issue where it will not stay on when unplugged. I have tried
1) clearing the cache
2) clearing the cache and dalvak cache
3) backup up the phone wiping (reset) wiping cache and dalvak cache.
none of those work
I have found that if I boot with it plugged in the phone works fine till it is unplugged. Also I have noted that when it power downs when I unplug it it will reset the wall paper. Also I have noted if I put the phone in airplane mode and turn off the GPS (I have to do both) it will stay on when unplugged but all wireless connection must be off. Also I don't have this problem in clockworkrecovery mode. (also I have noted that starting with this issue I see another issue, might be related might now, that on some boot up I see Trebuchet has stopped error)
Right now I can "live" with it for a short time if needed (I can turn off all radio com stuff when I unplug it to move it to a battery powered case, and turn everything on, but it will be anoying while I have to do this)
So my questions are
1) what could be causing this?
2) what logs can I look at to see what the issue might be (or logs should I post here for some one with more knowledge then I can look at)
3) is the phone savable, the battery seems to be fine when all the radios are turned off (ether via the OS, or when booted into recovery mode)
Thanks for any advice I can get.
---Edit---
I should note that I can have all the radios on when it is plugged in, I just can not have them on when unplugged right now.
mikeoconnor said:
Yesterday my phone started an issue where it will not stay on when unplugged. I have tried
1) clearing the cache
2) clearing the cache and dalvak cache
3) backup up the phone wiping (reset) wiping cache and dalvak cache.
none of those work
I have found that if I boot with it plugged in the phone works fine till it is unplugged. Also I have noted that when it power downs when I unplug it it will reset the wall paper. Also I have noted if I put the phone in airplane mode and turn off the GPS (I have to do both) it will stay on when unplugged but all wireless connection must be off. Also I don't have this problem in clockworkrecovery mode. (also I have noted that starting with this issue I see another issue, might be related might now, that on some boot up I see Trebuchet has stopped error)
Right now I can "live" with it for a short time if needed (I can turn off all radio com stuff when I unplug it to move it to a battery powered case, and turn everything on, but it will be anoying while I have to do this)
So my questions are
1) what could be causing this?
2) what logs can I look at to see what the issue might be (or logs should I post here for some one with more knowledge then I can look at)
3) is the phone savable, the battery seems to be fine when all the radios are turned off (ether via the OS, or when booted into recovery mode)
Thanks for any advice I can get.
Click to expand...
Click to collapse
What ROM are you running? Rooted or not?
If you're rooted/on a custom ROM, I would make a backup of all non-system apps and settings and try to start over. The fact that you dont get that when in recovery is the biggest indicator.
First, back up all NON-SYSTEM apps/settings with Titanium backup (or something similar).
Then follow my fix >>>HERE<<< and see if that helps
I am currently on CM-10-20130728-NIGHTLY, I should also note one thing I did try was to update the ROM yesterday AFTER the problem started (problem started at 4pm I updated the ROM at 7pm), it use to be CM-10-20130526-NIGHTLY. I will look at your link and see if that works.
To me it sounds like you have a fried battery. It only has enough power to run your phone if everything is turned off or its plugged in.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
tommyboy8125 said:
To me it sounds like you have a fried battery. It only has enough power to run your phone if everything is turned off or its plugged in.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
I hope you are wrong, but I fear you are right. But I am going to do the steps cited above and see if that helps, right now I am doing a second back up (first was Titanium backup, now is the CWRM backup) and I am going to do the flashing stuff who knows. Don't have much to loss, and I am still open to other ideas, if any one else has them.
tommyboy8125 said:
To me it sounds like you have a fried battery. It only has enough power to run your phone if everything is turned off or its plugged in.
Sent from my SAMSUNG-SGH-T769 using xda app-developers app
Click to expand...
Click to collapse
That's a distinct possibility, but not the only cause for what he's experiencing. Jumping the gun and buying new hardware usually results in money spent on hardware that wasn't needed a good portion of the time.
Well I did both wipes, installed the ROM (did not do any data restore, just to be safe) powered it up, unplugged it and it looked like it was going to stay on, I opened the web browser and the phone turned off again. I fear it just might be the battery now, maybe I can get to a t-mobile store and see if they will let me test a new battery to see if it will work (before I buy a new one) unless any one have other things to look at first. (right now I am restoring my phone to a state from before I started all this work, so as if I did nothing)
mikeoconnor said:
Well I did both wipes, installed the ROM (did not do any data restore, just to be safe) powered it up, unplugged it and it looked like it was going to stay on, I opened the web browser and the phone turned off again. I fear it just might be the battery now, maybe I can get to a t-mobile store and see if they will let me test a new battery to see if it will work (before I buy a new one) unless any one have other things to look at first. (right now I am restoring my phone to a state from before I started all this work, so as if I did nothing)
Click to expand...
Click to collapse
what color is the battery indicator? If it's still white, Tmo might just replace the battery as is
jparnell8839 said:
what color is the battery indicator? If it's still white, Tmo might just replace the battery as is
Click to expand...
Click to collapse
It is white (indicating no water damage) also the other indicators on the phone are white. I hope you are right on that that would be sweet, I will stop by the tmo store before I head home tonight. And thanks for all the help (I now have to go back and "Thank" all the posts by you two, it is appreciated)
Funny part is I took the battery out to double check the sticker (even though I was sure it was still white) and the phone died even though it was still plugged in (so I guess I need both the battery and power plug for now)
mikeoconnor said:
It is white (indicating no water damage) also the other indicators on the phone are white.
Click to expand...
Click to collapse
you might get lucky and get a free one out of it. cant hurt to ask
Thanks all I picked up a new battery today and I looks like it is working. Sadly T-Mobile did not replace it for free but the phone is working again.
Sent from my Thrive using Tapatalk 2
The other day, my phone died midway through a call. When I tried to turn it on, the 0% sign showed up meaning it was completely dead. I had to urgently make a call so 30 mins later, I held the power button again, turned it on, and the phone went to the white HTC screen and then turned off. I finally got home and connected to my phone to my charger after. I let it charge for a bit then turned it on. I knew something was wrong when my phone was hung on the red Verizon boot logo for a while. Minutes later, it went past the Verizon logo and a pop-up appeared that said optimizing app 1 of 44. I thought this was odd because I already got the MM update about 2 weeks ago and since it updated, I never saw that message ever until now.
Once my phone gets past that and finally boots to the homescreen, I realize that a lot of things have gone wrong. First, I got signed out out of all my accounts (Whatsapp, Spotify, Instagram, Facebook, etc). On top of that, my call history was cleared, all my text messages were cleared, and all my contacts that were saved on my phone storage were gone. In addition, I also had to re-update a lot of apps including the HTC ones that you have to upon the MM update. Finally prior to those whole thing happening I had 10.7gb of free space. After this episode, I lost exactly 1 gb of storage and only have 9.7gb free.
I don't understand what could have caused this or why I lost all this data on my phone. Moreover, it doesn't seem like anything was deleted but my phone is just not reading anything that was already there.
mine just did this exact same thing after shutting off from a drained battery. It's like the data partition or whatever got wiped. Right now trying to log back in to everything and set EVERYTHING back up again. This sucks.
baune7 said:
mine just did this exact same thing after shutting off from a drained battery. It's like the data partition or whatever got wiped. Right now trying to log back in to everything and set EVERYTHING back up again. This sucks.
Click to expand...
Click to collapse
i came here for the same thing. mine happened around the same time. only thing i can add here is that my storage is almost maxed out on the phone. makes me wonder if that had something to do with it. but then this happened to two other people around the same time. very weird.
The exact same thing happened AGAIN! I was at the gym listening to music and texting some friends while my battery was at 15%. Went from 15% to 10% in a matter of mere minutes and then from 10% just shut off. Couldn't charge it until I got home so I just kept it in my pocket. Got home about an hour later, put it to charge and then turned it on when battery hit about 10%. Same damn thing, got stuck on the Verizon boot logo and then the dreaded Optimizing Apps message showed up. Once it finished, I was logged out of all accounts, updates to system apps were gone, and widgets/BlinkFeed were gone/reset. And just like last time, suddenly 1GB of storage was gone.
Literally un-freaking-believable. I dreaded that it would happen when my phone shut off and yep, my fears were right. Going to do a factory reset once I backup everything. From there, I am debating whether to replace the battery or replace my phone. While it sucks that it happened to you guys as well, I am somewhat glad its an HTC issue and not just an issue with my personal phone.
Same thing happened to me at 40%
This was recently brought up in the viper rom thread, could be of help.
TidusWulf said:
Your battery needs to be reset. Hold down POWER + VOLUME (can't remember if it was up or down. takes about 10 seconds)and let it keep resetting and keep holding it for 3 minutes. then let go.
It'll fix your battery so that it drains to 0 instead of 13, but it doesn't fix the weird pseudo-reset problem. It's a known issue and many people are struggling with it. My advice is to set EXTREME POWER SAVER to auto-on at 10%, and if you ever see it that low, just turn it off yourself until you get a chance to charge it.
Click to expand...
Click to collapse
Same thing has been happening to me since the MM upgrade. Before that I had NO issues with my battery so I find it hard to believe that my battery is the problem.
After the third time of this happening I finally decided to to a factory reset. This did not help, phone continues to die anywhere between 15% - 30% and revert some of my settings back to stock.
This is driving me insane as I rely on this phone for personal and work use.
Decided to call HTC support today, I did not expect a solution but wanted to make sure it was reported. Of course they had no idea and claimed to have never heard of this issue.
I am guessing that since the M8 is over two years old we wont be seeing and fix pushed out for this issue. I really like my phone and dont want to upgrade at this time.
Finally somewhere where people are actually having the same issue. I've tried factory resetting the phone, doing a fresh install of the OS (with firmware recovery tool) all with no avail. I note lose all my settings and app configurations every time the phone dies, shuts down or restarts. I hope there's a fix, otherwise it looks like a custom rom is the only way.
Has anyone tried wiping the dalvic cache? I can't get into the recovery on my phone so I can't try it, but heard I it might help.
Had the same issue last week
I was at about 20%, phone shut down. I plugged it in to charge, went to boot it up, and it got stuck on the Verizon bootup screen.
I waited a while and did a hard reset, and it came back on, but was completely wiped. So I had the same problem, which is a real pain, because I use the GOOD app for work, and each time that re-installs I have to get a new PIN. And I have had to re-install the app a few times in the past month for a variety of reasons...
Teevan said:
I was at about 20%, phone shut down. I plugged it in to charge, went to boot it up, and it got stuck on the Verizon bootup screen.
I waited a while and did a hard reset, and it came back on, but was completely wiped. So I had the same problem, which is a real pain, because I use the GOOD app for work, and each time that re-installs I have to get a new PIN. And I have had to re-install the app a few times in the past month for a variety of reasons...
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I feel your pain. I use Mobilepass for work and every time my phone resets it deletes my token and I have to request a new one.....
Here is what I did two days ago that seems so far to be working for me. I calibrated the battery. I have tried this in the past but could never get the calibration to work properly. Each time I tried I had the phone plugged into the charger. This time I didnt and the phone went through the battery calibration process like it is supposed to.
Since I have done this my phone will stay on until it gets to 8 or 9% and then shut down but when i charge and turn back on all of my setting are still in place.
To calibrate the battery I held the up volume, down volume and power button (all 3) for a full 2 minutes without the phone being plugged in. During this time the phone will start and get to the HTC splash screen then shut back off, start again to the HTC splash screen then shut off, repeat, repeat, repeat.... after 2 minutes release the buttons and let the phone boot up, plug it in and let it charge to 100%.
I hope this helps,
This happened to me today. I let the battery get a little lower than usual last night, around 13% before shutting it down and plugging it in for the night. Turned it on this morning and it booted up normally. Didn't lose any apps or data, but every time I did something on the phone it gave me those little hints like its a brand new phone. I went to settings and it says it was factory reset at 6:46 a.m. this morning (about the time I turned it on).
Parakaleo said:
This happened to me today. I let the battery get a little lower than usual last night, around 13% before shutting it down and plugging it in for the night. Turned it on this morning and it booted up normally. Didn't lose any apps or data, but every time I did something on the phone it gave me those little hints like its a brand new phone. I went to settings and it says it was factory reset at 6:46 a.m. this morning (about the time I turned it on).
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Did it reset your ringtone and notification tone settings? Thats what it always has done to me.
I would just like to say that the same thing happens to me as well on my HTC one m8. Battery suddenly dies, now even at 25%, even after a calibration which is just a temporary solution, and when I turn the phone again, SwiftKey settings erased, everything went to stock, messages and contacts are preserved, but the apps start updating itself even though they are not allowed to and I have to manually set a lot of things. It is a total confusion and I literally can't believe HTC allows themselves to not issuing a fix for this disaster.
Was it cold?
Same issue. With mine it seems to be when it gets cold. I was skiing today in 20F but inside my pocket this really shouldn't be an issue. It has turned itself off and refused to restart several times when it has been used to take pictures in cool weather (I live in western OR, it doesn't get COLD, by cool I mean <35F but >20F, usually > 25F). This is the third time it has totally screwed up the phone when it has happened. On another occurrence it reset under normal conditions too. I'm getting pretty sick of it as it is quite a process to get all my VPN tokens reset, get all the apps back etc. Of course it waited until the warranty was out to start acting up.
This time is especially bad, the phone will not restart properly and important processes just constantly flag as stopping so that I can't even get past the initialization screen. It looks like I will have to do a full factory reset. If anyone from HTC is reading...Not acceptable and I won't be buying another phone from you.
Unfortunately I've reached the point where I wouldn't be surprised if it is a programmed planned obsolescence function, but whether or not, this is really annoying behavior.
Sorry to hash up an old thread but I put up with this crap for 5 months before I finally punched and broke the screen out of rage during an important business tech support call when I was at the clients location trying to service their security equipment, it was so embarrassing having to tell them I have to come back especially since it was a remote location.
Mine would wipe contacts, texts etc regularly. I ended up installing Super backup or something and saving my backups on google drive and just restoring everything everytime it happened.
I decided to fix up the phone and replace the battery, broken charging port and smashed screen and unlock bootloader and root but flashing superSU didnt work, got stuck in a bootloop. Anyways through all this I wiped all the caches (including Dalvik cache) flashed the correct stock rom and did the battery calibration and that seemed to have solved the random shutdown and memory leaking issue.....but I guess I wont know for a while.
I have a HTC One 610, and like every once in a while it well automatically reset it self whenever I am in the middle of a text message, on facebook, or even sending an email on phone. Its getting annoying when my cell reset its self.
what needs to be done to it? and should I do.
PRINCESS2017 said:
I have a HTC One 610, and like every once in a while it well automatically reset it self whenever I am in the middle of a text message, on facebook, or even sending an email on phone. Its getting annoying when my cell reset its self.
what needs to be done to it? and should I do.
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try a factory reset
I know its old but people are having the same issue still so I'm gonna paste this everywhere i find this problem.
There is a Modified stock rom named "Android_Revolution_HD-One_M8_53.1" and its almost the stock M8 without bloatware and so much more stability improvements. So hear me out and flash it with a custom recovery (i did it with twrp) and it seems to be working fine so far. Give it a go before you trash your -still so good- phone to the open seas.
Well, this issue is still happening. my phone has been doing the same for about a week now. ive made several attempts to reset the battery and had to reinstall back ups every time its happened also. the only difference i think now is that its happening at 90% instead of the usual 15%. ive been following instructions to hold volume up, down, and power (with the phone off) for about 2 minutes and then letting go. i have my extreme power saver set to come on at 15% but Im not even getting that low before it shuts off and resets. i have however noticed that recently that if you plug the phone on charge after it first dies you can avoid the phone resetting.. this may be a fluke but its allowing me to deal with the battery problem now without the loss of my data, contacts, etc.
This is exactly the reason why HTC One M8 is the last HTC phone I will ever purchase. Imagine the hassle of phone factory resetting on its own. Horrible.