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I received an email saying that i need to get a 4g/hspa+ plan and looked online at my account, which shows the limited data plans as the 4g/hspa+ and unlimited isn't compatible. It also said i need to upgrade to a 4g/hspa+ sim card, but i am using a iphone 4 micro sim with the adapter to regular sim. My question is, has anyone else got this email and are people getting the 4g/hspa+ speeds without the limited plans? I hope this is just a gimmick to get people to jump plans but i am not going to be a happy camper if this is true, which this so called 4g/hspa+ is only 3g at the end of the day.
Call a rep I had to change from blackberry to 4G and still have unlimited data just call into customer service, they will have to get a manager to verify, and the new sim should come with the phone .
I'm currently on the smartphone unlimited data plan and came from the iphone 4 unlimited plan. The problem is if you look at your account there saying that unlimited plans aren't hspa+ compatible. I did use the sim card the came with my phone, which was just a 3g sim card and then i went back to my micro sim because i like being able to switch phones when i want too. I also went up to the store and the rep told me i need a 4g sim card then went to another store and they told me there is no difference in the sim card. This hole 4g/hspa+ crap is so confusing and miss leading. I love my inspire 4g but att is making my experience and living hell.
onthezone said:
I'm currently on the smartphone unlimited data plan and came from the iphone 4 unlimited plan. The problem is if you look at your account there saying that unlimited plans aren't hspa+ compatible. I did use the sim card the came with my phone, which was just a 3g sim card and then i went back to my micro sim because i like being able to switch phones when i want too. I also went up to the store and the rep told me i need a 4g sim card then went to another store and they told me there is no difference in the sim card. This hole 4g/hspa+ crap is so confusing and miss leading. I love my inspire 4g but att is making my experience and living hell.
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The 4G sim card is for lte they are just trying to make a buck. The hspa+ is 3G+ essentially. If you have unlimited data then your fine. As far as I am aware there is no unlimited 4G data plan because its still running off 3G, the only difference in data plans right now besides the tiered options is blackberry data, pda data, and smartphone data.
If you are worried about it, call customer service and have them switch your plan and make sure you keep unlimited. If they say you can't, hang up and call back until you get some one who will.
Thats what i thought about the sim card but i guess i have to wait to see if i get hspa+ with my phone with the unlimited smartphone plan, as there is no 4g/hspa+ unlimited plan only 2gb and 200mb plans. Not going to downgrade for just faster speeds.
Take mudknot's advice and call AT&T customer care. Tell them you are grandfathered into unlimited data and you want to migrate that feature over to the 4G data plan. You won't see an option for unlimited 4G data on the website because AT&T wants as many users as possible on the new tiered data plans.
Sent from my TPC Rom/Buzz Kernel-powered Inspire 4G using the XDA Premium App.
dyne2199 said:
Take mudknot's advice and call AT&T customer care. Tell them you are grandfathered into unlimited data and you want to migrate that feature over to the 4G data plan. You won't see an option for unlimited 4G data on the website because AT&T wants as many users as possible on the new tiered data plans.
Sent from my TPC Rom/Buzz Kernel-powered Inspire 4G using the XDA Premium App.
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So there is a 4g unlimited? been a long day for me sorry. If so I'll call tomorrow.
Sent from my Inspire 4G using XDA Premium App
Yes there is a 4g unlimited plan, only for existing unlimited customers. It only will show up online as unlimited smartphone data. The sim card only is for lte which in not the inspire.
Sent from my HTC Inspire w/XDA app
I think the problem is the difference between the iPhone data plan (which utilises visual voicemail) and the android one. Just do what these guys say and call customer assistance and ask them to migrate your unlimited data into an android-capable plan, and they should do so without a hitch.
cookw24 said:
I think the problem is the difference between the iPhone data plan (which utilises visual voicemail) and the android one. Just do what these guys say and call customer assistance and ask them to migrate your unlimited data into an android-capable plan, and they should do so without a hitch.
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I do have the smartphone unlimited plan but was making sure there wasn't if there was a 4g unlimited plan now.
Sent from my Inspire 4G using XDA Premium App
So are we ok on the "smartphone personal" unlimited plan then? They tried to get me to switch too. I was like Hell no lol.
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when i ordered my phone online I had to sign up for the new 2gb data plan.. I used to have the 5gb unlimited plan.. but he computer wouldnt let me leave things be. I know if i wouldve went to best buy i wouldve been able to keep the old plan.. I may call customer support. to see if they can fix it back
they took off my unlimited plan when i switched from my 3gs. but i really dont care, since wifi is where its at. its the only true 4g. (joking btw)
mudknot2005 said:
The 4G sim card is for lte they are just trying to make a buck. The hspa+ is 3G+ essentially. If you have unlimited data then your fine. As far as I am aware there is no unlimited 4G data plan because its still running off 3G, the only difference in data plans right now besides the tiered options is blackberry data, pda data, and smartphone data.
If you are worried about it, call customer service and have them switch your plan and make sure you keep unlimited. If they say you can't, hang up and call back until you get some one who will.
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Click to collapse
Yup, Correct and I agree...
I have 5 line family plan ALL with the unlimited data grandfathered plan.
I have an Inspire 4G with the unlimited data +4G. Even if you have it added to your account, your account will still say the same thing (unlimited), but you will get 4G unlimited as well.
My mother got and Infuse yesterday and i was over at her house playing with it with my sim in. after i was done i took my sim out and put it back in my fuze (shudder). this morning just as i was leaving the house for the day i got a text message from AT&T telling me that "An eligible data plan is required for your 4g Smartphone. We have added an appropriate data plan. Learn more at att.com/smartphoneplans."
so i disabled data and when i went into my acct on the web when i got home, sure enough the only data feature options i could choose were the new tiered data plans. i had to put my sim in my old ooooooold tmobile MDA for an hour or so until it updated the imei and then i could go back and choose the unlimited data option.
is this normal? if i upgrade to an infuse will that cancel my grandfather'd status? has anyone else grandfather'd updated and kept their data plan? if so how? and if i upgrade through best buy or amazon at the discounted price will i be allowed to keep it or do i have to go to an att store and pay the full upgrade price?
This has happened to a few people on the forums (lost the unlimited when it switched them to 4g) but it shouldn't. Call 611 or go into a store and they can fix it for you. You can have unlimited 4g with you grandfathered plan its just apparently sometimes putting people back to the 2gb.
I was able to keep my unlimited..
sent from Infuse but miss my captivate on cont. 5.5.... One day this can be as good...
They make it a hassle, but you can keep your unlimited data.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I got the Inuse at Best Buy and they let me keep my unlimited data without any issues. Before that I had bought the Atrix at Best Buy and had no problems either. The rep just said he was going to switch me to unlimited 4G cause the 4G plan is a bit different.
thanks all of you
the issue that occured is that our at&t systems have different classification data plans.
ie: one for blackberries, one for general smartphones (android/palm/symbian/winmo ect), iphone, and hspa+ devices. the fuse is a general classification smartphone so the message was saying that when you put your sim card in the infuse as it is a hspa+ phone, your data might not work correctly, hence the text message to change your data plan. if you go into a cor store, any rep should be able to continue your grandfathered unlimited status.
No issues here, I still have my unlimited plan...
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
If they try to do that, call customer care, let them know you have grandfathered unlimited data, they will file a case to change it back. They "accidentally" did that when they provisioned our sim cards for 4g when my wife and I got our Inspire's...
Hell yeah if they remove it I woukd transfer my four family plan to Sprint, now sprint has the same customer service as verizon up date according to recent survey.
Sent from my SAMSUNG Infuse
When you call ATT tell them it's called SmartPhone Personal.
Tell them you want to keep the unlimoted plan. Some reps may say you can't but you Can. Dont ttake no for an answer.
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I'm a Rep with att. Just shoot to a store and do it. We are MORE than happy to switch you to the unlimited HSPA+ PLAN because its more commission for us. I switch it all the time!
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Ok so i duno if im getting the rite plan now. Looked online and im getting Smart unlimited..$30 .. But under that u can choose something with 4g.. Also when i click on smart unlimited this windows pops up. Whats "gold list"
It was no hassle keeping my unlimited plan. She asked and I said I wanted to keep it. Done deal.
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bullet358 said:
I'm a Rep with att. Just shoot to a store and do it. We are MORE than happy to switch you to the unlimited HSPA+ PLAN because its more commission for us. I switch it all the time!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
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It still possible to get an unlimited plan even if you weren't grandfather by iphone or something? I only had the option for 200mb for $15 or the 2gb for $25 and no option for unlimited.
bullet358 said:
I'm a Rep with att. Just shoot to a store and do it. We are MORE than happy to switch you to the unlimited HSPA+ PLAN because its more commission for us. I switch it all the time!
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
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ok, i have a question for you, i'm planing on getting an infuse on upgrade, selling that and getting a gs2. if i go back to the $30 unlimited plan when i upgrade after getting the gs2 would i be able to switch back to the cheaper unrecognized imei data plan that i'm on now?
if YOU don't choose to change to another plan, you stay grandfathered. I am still unlimited. If you choose to go to another plan because its cheaper and later decide to use tons of data, you cant go back. If your plan was automatically changed, let CS know. they have the ability to override and re-authorize unlimited.
If they switch me to the H+ unlimited from regular old unlimited will I be able to still use my sim in my HD2? Thanks!
Also has anyone bought from Amazon. How did you go about keeping your unlimited? Just sign up for one of the available plans and then call and have it switched back?
Grandafthered plan
I have grandfathered $30 real unlimited on infuse - only thing changed is 4G addition to it. I understand that they need to classify plans somehow but i do not believe that 4G changes anything related to connection speed. I live in Portland,OR area and eventhough ATT coverage is good localy there are still no real 4G speeds. I tried Inspire, Atrix and now Infuse and none of them went over 2.5Mbps download and 0.5Mbps upload -EVER.
All their bogus stories about 4G cards and 4G dataplans are fairytales --- GSM phone needs provisioned (active) SIM Card of any type, proper APN setup, and reciever able to decode given 3G /4G frequency bands. With such combination you can connect to any GSM network (provided roaming is enabled too). So you can switch SIM cards from phone to phone regardless of data plan in their system.
I was landing on PDX airport in 2009 from Frankfurt, had my N95 with Vodafone prepaid SIM in it and as soon as I turned it on, it autoconfigured and locked to Tmobile 3G network as I still had some money on it to use data and calls. I was also using one ATT SIM card with same data plan (switching to and from ) Iphone3Gs, HTC Touch Pro2, Nokia N97 and unlocked Motorola Defy. Never had single issue...
On the other hand, after being AT&T, Cingular, at&t customer for 10+ years, I am starting to wonder is their service generally worth the money I pay every month.
My bill is for 4 phones;
unlimited family text,
1400min,
real unlimited data plan for Infuse,
real unlimited data plan for Iphone,
2 unlimited data for non smartphones for kids ($10 each)
Total: ~$220 every month....
I was recently looking into Virgin Mobile plans and they give $40 unlimited calls, messages and data. For $25 you get unlimited calls, messages and 20 megs of data (for kids...and my kids use barely any data)
Now that would cut my phone bill about ~$100/month ($1200/year)
Problem is that my dear wife would let go of the Iphone only from her dead cold hands...and she is using it like it is Apache server ~ 10Gig/month
I know I am going off topic but regardless grandfathered or not, my data plan on ATT costs only $10 less then all unlimited package on Virgin mobile.
I am aware that they do not have fancy phones as ATT but honestly ATT does not have a near selection of good phones as Verizon or T-mobile...and lesser data speeds too.
Now I wanted some opinions on my thoughts to switch carriers (and just to let you know I never used anything but GSM since i got my first cell phone in 1993 in Hamburg Germany where I am originally from)
is anyone using it??? for APN internet2 bypass throttle data speed.
does this method work?
It used to. Tmo fixed it. There is no workaround for the throttle.
Sent from my HTC Sensation 4G using XDA App
"200mb Unlimited".....
Hahahahaha..... Oh cell corporations.....you make me laugh.
And cry.....
lol sorry, i wouldn't waste $10 on 200mb. even if this phone was rooted, there is no way around the throttle, they blocked it. it worked on my mt4g and g2x and then it stopped.
Oxymoron much? xD
EmceeGeek said:
lol sorry, i wouldn't waste $10 on 200mb. even if this phone was rooted, there is no way around the throttle, they blocked it. it worked on my mt4g and g2x and then it stopped.
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Prob for people only websurf and youtube?
how about internationa version?? not the T-mobile version?
I have the $10 plan (2 actually.. family plan) and think its great. We are light data users and love not being forced in to more expensive data plans (vs. any other carrier) and the fact that we still get data even after the 200MB.. it just might be slower. Perfect for us. Its *THE* reason we are TMo customers. At $30 dataplans, my corporate discount would be much better on Verizon.
I'm using the 200mb plan - honestly I'm on WiFi all day at work and home. Last month I used 5 mg...I feel like I need to set aside time to actually use it.
200mb wouldn't last me 2 days... perhaps not even 1 lol!
anyway, you guys do know about the prefered android unlimited plan right?
5gb cap, $20 a month.
so does international version of Sensation can do that bypass?
I use 200MB in 1 day. pff
That is the plan I am on now. I'm trying to bust pass the limit to see just how slow the restriction is. Right now I am using 2g and I find that fine, so I am going to wait and see.
Sent from my HTC Sensation 4G using XDA App
I have the grandfathered android data plan. Got a text that I was being throttled. I was still hitting 4g speeds and managed to get up to 7gb by the end of the month
Sent from my HTC Sensation 4G using XDA Premium App
I'm really interested in seeing how slow the throttled speeds are. Like, are they slower than EDGE? I think I can deal with it. I got the 200mb data.
When I bought my phone there was a frequent questions pamplet on the reps counter that mentioned reduced speed was 2g or edge (or 2g edge I can't remember exactly). At the time I just thought it was nice for them to specify. Sorry I can't remember exactly, my memory kinda sucks
Sent from my HTC Sensation 4G using XDA App
2gb for $20
Sent from my HTC Sensation 4G using XDA App
Flippy125 said:
I have the grandfathered android data plan. Got a text that I was being throttled. I was still hitting 4g speeds and managed to get up to 7gb by the end of the month
Sent from my HTC Sensation 4G using XDA Premium App
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Click to collapse
I also have the old "unlimited data" plan. When I upgraded phones. They tried to switch me. For years I've been able to keep my data plan. When I got the sensation. I had the rep repeat to me what plans I had. It was over the phone and conversation was recorded. I had him repeat to me my plans and he said "looks like you have unlimited data" and i told him "I have what?" and he said "Unlimited data" I said Thank you and to please note it on the account.
I got a text for throttled down connection. Called back in. Spoke with rep, tech, than supervisor. Had him repeat my plan. "Unlimited data"
I ended the conversation saying no where does "Unlimited data" says you can limit my speed or anything for that fact. Supervisor agreed and took off throttle. everything is back to normal and have no noticed any data issues or speed issues.
mykoe817 said:
I also have the old "unlimited data" plan. When I upgraded phones. They tried to switch me. For years I've been able to keep my data plan. When I got the sensation. I had the rep repeat to me what plans I had. It was over the phone and conversation was recorded. I had him repeat to me my plans and he said "looks like you have unlimited data" and i told him "I have what?" and he said "Unlimited data" I said Thank you and to please note it on the account.
I got a text for throttled down connection. Called back in. Spoke with rep, tech, than supervisor. Had him repeat my plan. "Unlimited data"
I ended the conversation saying no where does "Unlimited data" says you can limit my speed or anything for that fact. Supervisor agreed and took off throttle. everything is back to normal and have no noticed any data issues or speed issues.
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Click to collapse
No offense, but I have to call BS... I have heard hundreds of reports from reps and end-users alike that there is no switch to turn off throttling. Moreover, it's clear as day in the terms of service that they will throttle as soon as you hit your data limit. Additionally, you have truly unlimited data, the first 200mb, 2gb, 5gb, or 10gb at full speed, and then the remainder of the month at dial-up speeds. All plans are unlimited, you are just paying for how much full speed service you want before you get throttled.
If you were right, we could just pay $10 for 200mb and then complain about the throttle when it kicks in and have full 4g speed all month for $10. Would be nice, but you're dreaming.
Sent from my HTC Sensation 4G using XDA App
Nope. no BS. when you get a "200mb plan" that's your plan. 200mb. Unlimited is just that. Unlimited. They've changed data plans around and have put in many tiers. None of which are "Unlimited"
Just glad I get to keep my old plan. this was from like sidekick 2 or whatever it was. I know I can't tether however. That is an add on apparently. some how they know...
Mainspring said:
200mb wouldn't last me 2 days... perhaps not even 1 lol!
anyway, you guys do know about the prefered android unlimited plan right?
5gb cap, $20 a month.
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I love that plan! I have it for me and the Mrs. It's what keeps us with TMobile.
I am not worried about getting lte speeds. What's the best plan including grandfathered and retention plans?
Sent from my SAMSUNG-SGH-I727 using XDA
Prodeje79 said:
I am not worried about getting lte speeds. What's the best plan including grandfathered and retention plans?
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i am grandfathered unlimited and i use either close or over 5gb a month. i have lte though. so if you are on an unlimited plan i would not downgrade
I've read alot where a bunch of people with the grandfather unlimited plans after upgrading to LTE were being trottled not long after while using alot less data than they used too. They wished they never upgraded. No personal experience myself
I think that was a while back and more recently it's been standardized on 5GB. I'm on the unlimited plan but I don't use near 5GB and have not been throttled.
I lost mg $20 ANR plan. Got screwed and forced to latest consumer plan. 3gb data. Need to find a grandfathered plan or port out. Who can I port to?
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I have the 3GB plan and it is plenty for me.
Prodeje79 said:
I lost mg $20 ANR plan. Got screwed and forced to latest consumer plan. 3gb data. Need to find a grandfathered plan or port out. Who can I port to?
Sent from my SAMSUNG-SGH-I727 using XDA
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Click to collapse
Not sure if your situation can be rectified. There are different data plans for non-smart phones. Is that what you had? They are cheaper.
I am grandfathered with unlimited for $30/month. My first month with the SR, I went over 5 GB soon after a week. Then I was throttled real bad. It was slower than my wi-fi at home. I did not do that again. I make sure I stay under 5 GB until the last few days then I do whatever.
I know ATT will have a family data plan coming this summer. I will separate from my family plan if I have to to keep the unlimited... even with throttling.
Does registering an iphone 2g with your SIM still give the grandfathered unlimited plan? It was working up until last Christmas at least.
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I was throttled a few times already when reaching 5gb on at&t's grandfathered plan. I'm still on contract with one of my phones until may but as soon as that happens I plan to leave. For now, I'm leaning towards getting rid of my grandfathered unlimited plan for the 10gb data share plan for the family and I. Has anyone made this decision before, would you recommend tmobile nowadays? And is the cheaper at&t 10gb plan in the meantime a good idea as well?
I left Sprint with it's unlimited data for T-Mo. Haven't looked back. However, it's all about coverage. T-Mo doesn't have anywhere near the coverage AT&T does. You just need to make sure you'll be in T-Mo range where ever you are most.
Sprint had spotty coverage in my area with next to no signal in my house. T-Mo is much better unless I'm traveling. Daughter is in college about 3 hours away. Complete dead zones when driving there with T-Mo.
Maybe check out cricket. You can get 20gb on att for 55 with autopay. It's limited to 8mps on lte and 4 on hspa plus but you can still do everything with 8 down.
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I just switched to Cricket from att the other day. Don't really notice a difference, but it is limited to 8mb. I'll pull just over that sometimes. Saves me $600 a year so, I couldn't care less.
TMO unlimited reporting in. I get consistent speeds of 30mb/s up. And with OPO, you can tether all the time. I actually canceled my dsl with AT&T and only use TMO. I use around 100gb/m. And most importantly, there are never any weird charges on my bill, it's always exactly the same amount each month.
$55 ATT Unlimited here. i dont wanna switch/
Didn't the courts just tell AT&T that they can't throttle people on an unlimited plan? Something along the lines of unlimited should actually be unlimited. I think they fined them a buttload too.
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timmaaa said:
Didn't the courts just tell AT&T that they can't throttle people on an unlimited plan? Something along the lines of unlimited should actually be unlimited. I think they fined them a buttload too.
Transmitted via Bacon
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FCC is suing ATT, but didn't win yet. Even if they do, after 4-5 years, everyone get a what ? $50 settlement ?
Most likely by then, more than 80% of the grandfather plan users would already switched to AT&T's new plan with 15GB or 30GB.
They simply want to make your life miserable so that you have to switch.
Thus, I made my mission to use ALL Data possible with 4G just because they did this.
I used T mobile unlimited 4G plan.. I found it great .. I downloaded like 60~80 GB in 6-7 days