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My speeds never go higher than 300 kbps on my Fuze, my Tilt, or BJ. Ive switched radios, ROMS, and sim cards but my speed continues to suck. The only other thing I can think of is that my speed is being limited. Does anyone know if they throttle speeds?
AT&T does not throttle download speeds. What you're experiencing is more than likely due to poor 3G reception in your area or an edge connection. Does your phone show a "3G" icon or an "E" icon?
If it is an E icon, you are connecting to EDGE, which means you probably won't get anything faster. If it says 3G, you've got a poor 3G connection and your area. Either way, there's not really anything you can do about it, unfortunately.
Sorry.
It doesnt matter what my location is. I live in NYC and have 3 - 5 bars of HSDPA everywhere I go. Turning off HSDPA and using 3g doesnt help either.
behrouz said:
It doesnt matter what my location is. I live in NYC and have 3 - 5 bars of HSDPA everywhere I go. Turning off HSDPA and using 3g doesnt help either.
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AT&T's 3G <i>is</i> HSDPA. By turning off HSDPA you're effectively disabling 3G. Keep HSDPA enabled and you should be all right.
Though you have a Touch Pro 2, which is a European model, and therefore not compatible with US 3G. The fix should work with a US Touch Pro, however.
Im using a Fuze. I plan on getting a TP2 when it (eventually) comes out. HSDPA and 3G are not the same. Enabling or disabling HSDPA disables HSDPA only and not 3G. Ive had the phone since November (and a tilt tweaked the ef out as well) and have done every tweak you could think of to it so Im not some dumb noob.
When youre used to getting pretty decent speeds (1000kbps-1500kbps) and all of a sudden cant even reach 350kbps regardless of device and location it makes you wonder wtf is going on.
i live in nyc myself and i think something is up with att network and they just not telling us cuz my speed do sometimes just decrease to crap randomly and sometimes it doesnt work at all period but thats very rare, sometimes annoying
Manhattan here. Can affirm the same. Used to be able to get over 2mbps on my Tilt. Now I'm impressed if I clear 800k at night. And during business hours the network is too slow to listen to a Sirius stream. Sometimes in edge territory and I too am no noob and have tried so many things I made a damn website about it.
I believe att is engaging in some kind of throttling or shaping or they are simply short on bandwidth, at least in our neighborhood, based on extensive testing, the biggest clues being better performance the further away from business hours. And the situation appears to be getting steadily worse. Put it this way, several months ago I wasn't experimenting with header compression and packet MTU sizes just to listen to Howard. Now I have to go with the low bandwidth stream.
Not cool, at&t, step your game up. We're noticing.
In addition to testing all the different radios and different devices I've used a variety of testing methods, reliable ones, and I even paid up for the isp.cingular wap which ain't better at the moment.
HSDPA is a type of 3G connection. It's the kind AT&T uses for their network.
To quote from AT&T's website:
"The AT&T 3G network uses HSDPA/UMTS technology (High Speed Downlink Packet Access/Universal Mobile Telephone System), which makes it possible to enjoy a variety of feature-rich wireless services. It also gives AT&T the advantage of offering simultaneous voice and data services. That means you can talk and use the Internet at the same time. How's that for multitasking?"
To use 3G on AT&T, you must have HSDPA enabled. As for your signal crapping out like that, what's probably happening is just a network bog down. In major metros, when a lot of people are connecting, it can cause speeds all around to drop. It's just the nature of cellular technology.
And I'm not out of my element, btw. I work for AT&T.
xxbadsushixx, I hope you are right. This would only go to prove the whole, post count shows how smart you are, theory that everyone seems to have.
but to not make a useless post: I also believe that it has to do with where you live, and whether you are in a metro or rural area. Here in Orlando, if I am downtown on a friday night, 700+k is rare. When I get to my house 1000+k is easy.
computer double-posted. please delete.
livehigh said:
xxbadsushixx, I hope you are right. This would only go to prove the whole, post count shows how smart you are, theory that everyone seems to have.
but to not make a useless post: I also believe that it has to do with where you live, and whether you are in a metro or rural area. Here in Orlando, if I am downtown on a friday night, 700+k is rare. When I get to my house 1000+k is easy.
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That's normal. I actually had the same issue, and customer complaints about it. I did some research, and it basically comes down to a single tower has a set bandwith. Lets pretend a tower has a max connection of 50mbps. if 50 people connect to it, they're pulling 1mbps each. if 100 people connect, they're pulling 500kbps each. It all comes down to what kind of load the tower can handle. If a tower gets too bogged down, it can hand off excess connections to another nearby tower, but if a single area has a significant number of connections, everyone suffers.
Think of it as going into a crowded coffee shop and everyone is using the wifi. Too many people connecting and using it at once, speed drops. That's almost exactly what's happening now to you guys.
For the record, my connection pulls about 500kbps at work, but at home almost 1.5mbps at home.
HSDPA and 3G ARE NOT the same..HSDPA is in essence 3.5 G..look it up and test it out..use the disable hsdpa regedit or use advanced config...and disable HSDPA..youl notice you wont (well in the past before speeeds went down the drain) get above 600kbps but enable HSDPA and you would hit iver 1mb..so they are different in every way...also this isnt att throttling..this all happened with the iphone 3g came out..i noticed the day it came out and the only time id get back full bandwidth (over 1mb) was at 4 am lol..sooo thank the iphone 3g users for stealing our bandwidth and soon att will push out 4g which will be wimax i think...but hsdpa is upto 7.5mbps even though att hasnt utilized the protocols speed capabilities because they need to upgrade all their towersbut they are only utilizing 3.5mb hspda right now
xxbadsushixx said:
That's normal. I actually had the same issue, and customer complaints about it. I did some research, and it basically comes down to a single tower has a set bandwith. Lets pretend a tower has a max connection of 50mbps. if 50 people connect to it, they're pulling 1mbps each. if 100 people connect, they're pulling 500kbps each. It all comes down to what kind of load the tower can handle. If a tower gets too bogged down, it can hand off excess connections to another nearby tower, but if a single area has a significant number of connections, everyone suffers.
Think of it as going into a crowded coffee shop and everyone is using the wifi. Too many people connecting and using it at once, speed drops. That's almost exactly what's happening now to you guys.
For the record, my connection pulls about 500kbps at work, but at home almost 1.5mbps at home.
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If that was the case I wouldn't be so upset but its not. For example I was in a part of the city I don't usually hang around last night and opened up google maps (in a very drunk stupor) I had to wait an unacceptably long time for it find a route and load up the images. Granted it was NYC but it was also 4AM(!). Just how many iPhone users are chewing through data at 4am?
I believe att throttles 3g. My fuze has never produced a d/l speed above 350-450. Placing same sim in n-95-3 shows 1400 in the same location. Just my observation. Can't prove it. But I believe it.
u guys are confusing hsupa with HSPDA with HSUPA they are different,
HSUPA is faster than HSPDA, wich is the same as 3g
Unlocking the HSUPA is makes the connection noticeablly faster.. It is disabled by default on the FUZE
wiki it up if u need to:
http://en.wikipedia.org/wiki/High-Speed_Packet_Access
lol hsupa IS FOR uplink ONLY hence the U instead of a D..same as uoploading..so yes web pages may load faster but speed tests and downloads will show nop change in downlink speed
You are all crazy
3G is UMTS...max speed of 384 if I remeber correctly.
3G can also be HSDPA if enabled in your area. Currently I believe this to be capped on phones at 1.2 and on laptop cards at 1.6. This also might change is you use isp.cingular...the tower may think you are a laptop card.
Think of the two HSxPA protocols as tower based upload/download compression algorithms for UMTS and you'll pretty much have a grasp of it. While not strictly correct in the truest sense of the definition, using this analogy will help understand 3G and 3.5G.
If you have no HSxPA, but a 3G connection then your raphael displays 3G all the time. HSDPA only enabled is indicated by an "H" icon appearing when your device is actually downloading data. Both HSDPA and HSUPA will be shown by a constant "H" being displayed.
AT&T's network works just fine with these protocols turned off.
My wife and I both received the mt4g today and enjoyed good reception at home (several bars with 'H' displayed). Out at dinner, we both fluctuated between no reception at all, and 2 bars with 'E' displayed...with these fluctuations occurring numerous times while the phone was just sitting on the table. I don't recall seeing 3G displayed at any time, including while leaving the area back to where we were getting more bars with 'H' again. Is it possible there's a default setting that's off (not allowing 3G or causing some other issue resulting in spotty/fluctuating reception), or is this just crappy t-mobile coverage?
Btw, we live in a metro area and were with AT&T prior to this, and had never experienced a complete lack of coverage like this anywhere near the areas we were in. T-mobile's coverage map (including data) also lists the area we were in as having very good coverage.
I haven't seen a reception issue. Mine gets just barely better reception than my Nexus One did.
I've I'm off of H, should I be seeing 3G more commonly than E?
netter123 said:
My wife and I both received the mt4g today and enjoyed good reception at home (several bars with 'H' displayed). Out at dinner, we both fluctuated between no reception at all, and 2 bars with 'E' displayed...with these fluctuations occurring numerous times while the phone was just sitting on the table. I don't recall seeing 3G displayed at any time, including while leaving the area back to where we were getting more bars with 'H' again. Is it possible there's a default setting that's off (not allowing 3G or causing some other issue resulting in spotty/fluctuating reception), or is this just crappy t-mobile coverage?
Btw, we live in a metro area and were with AT&T prior to this, and had never experienced a complete lack of coverage like this anywhere near the areas we were in. T-mobile's coverage map (including data) also lists the area we were in as having very good coverage.
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my internet acts slow at times as well and with my hd2 i didnt have the problem so im starting to think it has to do with the software for the mt4g. maybe they will update the software but idk
I left sprint for the galaxy S 4g on the the day it was available, and have been very, VERY unhappy with the reception on the phone. I checked the coverage maps on t-mobile.com before I switched, and both my work and home locations are supposed to be in "maximum coverage" areas for voice AND data, but I am getting only 1 - 2 bars and edge (EDGE!!!) most of the time. often the phone drops to "no service" at my work location.
I love the device, but I never, NEVER had these issues with sprint. I can't believe that I actually see the E network symbol at the top of the phone, and not at least 3G.
Could this be a radio problem? Or are the coverage maps at t-mobile.com that inaccurate?
At least for the two locations where I have less-than-ideal coverage, the T-Mobile maps hint at that.
Both on a Nokia N900 (3.5G) and my SGS4G, what I actually get is probably a notch or two down -- for example, "4G Good" means I probably get 4G outside, but more likely am getting 3.5G or 3G, especially if I'm inside.
Life in LA said:
I left sprint for the galaxy S 4g on the the day it was available, and have been very, VERY unhappy with the reception on the phone. I checked the coverage maps on t-mobile.com before I switched, and both my work and home locations are supposed to be in "maximum coverage" areas for voice AND data, but I am getting only 1 - 2 bars and edge (EDGE!!!) most of the time. often the phone drops to "no service" at my work location.
I love the device, but I never, NEVER had these issues with sprint. I can't believe that I actually see the E network symbol at the top of the phone, and not at least 3G.
Could this be a radio problem? Or are the coverage maps at t-mobile.com that inaccurate?
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If you are getting EDGE you are in a 2G area. I have a 2G tower close enough that it would smash my motorhome if it fell over. I get between 4 to 16KB/sec transfer rate. From the research I've done, T-M is putting up new towers but they have a long way to go before the coverage is going to be available. Also I have found that when I am surfing the web, My phone misses calls. When I am talking on the phone, my computer can't surf the web very well. T-M claims they have 4G in place in major service areas but the reviews I've read they are lucky if it's 3.5G.
thanks
I am swapping the device today after work. hopefully, it resolves my issues. If not, it's back to sprint. (they called me with a "win back" pitch the other day, maybe they'll refund the ETF I paid...
Life in LA said:
If not, it's back to sprint.
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Had to chuckle a bit with the recent announcements in the business world. Thankfully, any device we just bought will be obsolete by the time any merger goes through...
Bummer
well, it wasn't the device!
Brand new unit, and I'm sitting here at work with 1 bar and EDGE network! (despite the fact that the coverage maps show me in the maximum coverage area for voice and data!) NEVER in the 2 years I had sprint did I ever see the edge network pop up on my phone.
Back to sprint I go!
Life in LA said:
Brand new unit, and I'm sitting here at work with 1 bar and EDGE network!
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How are you holding the device? do you have a shock-case for it?
Nearly every cell phone i have ever used suffered from the "Grip of Death" problem that was over-hyped on the iPhone. It's a normal and natural interaction that if you are holding both sides of the phone your signal will be crap.
T-Mobile just has spotty coverage in some areas. I live in a highly populated area, and I still lose 3G in certain places. I don't even get reception in my apartment, but my laptop with Verizon 3G does. I left AT&T because of a lack of Android devices, and my wife and I were sucked in by T-Mobile's free smartphone sale thing. Now AT&T has the Atrix and another cool phone and we're stuck with crappy coverage.
I am on my 3rd device in 3 days. First one was rooted, second one was not. This current one is also not rooted as well.
Unless I am very unlucky, I am going to assume there is a definite issue with the network configuration on this device. Status says I have 3 bars of 4G coverage, however I cannot connect to the internet at all.
Network Signal Info says I am on UMTS with a -93DBM, data is connected. However nothing will load. If I put the phone into airplane mode and then turn airplane mode off the networking comes back online. Speeds are slow though, barely able to perform basic mobile web browsing and watching youtube and such isnt possible. Too slow an too long to buffer.
This doesn't only happen at my house, it happens in other areas as well but it does happen constantly at home. I a not a heavy data user on my account, 1-2GB monthly, so Tmo says they arent throttling me. They have replaced the SIM every time with the devices as well.
Suggestions? If I cannot figure this out soon I am going to cancel my service as I cannot pay for a service and phone that just doesnt work. Tmo seems stumped. They just keep replacing phones since I am within my 14 day return/exchange period.
However, 3 devices all having the same issues sure seems to either prove the phone has an issue, or m general area of Tmo service.
I live in downtown Tempe, AZ.
Your wifi works?
I have the same issue in my house... I have a weak signal and 4g drops down to 2g which is terrible.... 4g downloads are 3Mbps, but uploads are under 100kps
I changed the network mode to wcdma only which helps significantly. 4g drops, but quickly returns...
Give it a try...
I'm having the same issue here in Orlando. I've had 2 phones now (first one was just a bad unit) and both have had horrible network connectivity and reception. I take my SIM card out and put it in my 2 year old MT3G and it gets perfect reception and fast data transfers while the G2x is choking on network transfers.
Go complain here in LG forum. This is software issue.
http://www.lgforum.com/forum/boards/general/lg/topics/g2x-wifi-problems
have full bars but cant download anything. just sits at waiting for data connection.
We really need a baseband modem that works better. My bars goes to zero then to edge and then to 3g constantly. Any time it switches between the connections then the the bars goes to zero and it says there is no conection. Also noticed that 3g connection fluctuates very bad while doing a speed test.
Sent from my LG-P999 using XDA App
ceroglu said:
We really need a baseband modem that works better. My bars goes to zero then to edge and then to 3g constantly. Any time it switches between the connections then the the bars goes to zero and it says there is no conection. Also noticed that 3g connection fluctuates very bad while doing a speed test.
Sent from my LG-P999 using XDA App
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How are you getting 3g? Unless you meant to say 4g?
himmelhauk said:
How are you getting 3g? Unless you meant to say 4g?
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T-mobile only has 3g connection avaliable where I live, of course it says 4g on the phone but in reality it is only 3g.
ngerasimatos said:
I am on my 3rd device in 3 days. First one was rooted, second one was not. This current one is also not rooted as well.
Unless I am very unlucky, I am going to assume there is a definite issue with the network configuration on this device. Status says I have 3 bars of 4G coverage, however I cannot connect to the internet at all.
Network Signal Info says I am on UMTS with a -93DBM, data is connected. However nothing will load. If I put the phone into airplane mode and then turn airplane mode off the networking comes back online. Speeds are slow though, barely able to perform basic mobile web browsing and watching youtube and such isnt possible. Too slow an too long to buffer.
This doesn't only happen at my house, it happens in other areas as well but it does happen constantly at home. I a not a heavy data user on my account, 1-2GB monthly, so Tmo says they arent throttling me. They have replaced the SIM every time with the devices as well.
Suggestions? If I cannot figure this out soon I am going to cancel my service as I cannot pay for a service and phone that just doesnt work. Tmo seems stumped. They just keep replacing phones since I am within my 14 day return/exchange period.
However, 3 devices all having the same issues sure seems to either prove the phone has an issue, or m general area of Tmo service.
I live in downtown Tempe, AZ.
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I wonder if there is an issue with our network in Arizona?? I live in Chandler, and work in Scottsdale. my data times out ALLL THE TIME. Both here at home, and at work. Same with my text messaging. Literally, I do exactly what you do with the "airplane" mode. That's the only way to get my data and text working again (besides restarting).
Here are the issues I posted in the LG Forum:
http://www.lgforum.com/forum/boards/carriers/t-mobile/topics/few-issues-with-g2x#26861
(first issue posted is what you are talking about)
I dont think this is a regional issue. Downtown Minneapolis here, and I cant get it to stay on wifi or Edge/4g for more than a few minutes at a time. G1 has no trouble and shows strong 3g while my sisters mt4g shows full 4g. 4g/E symbol just flickers on my g2x leaving me with no connection. I can connect to wifi fine, but even with wifi sleep set to never it still disconnects every few minutes, and has to be toggled on/off to reconnect. Until toggling it just sits flickering 4g/E with no data connection.
I've never seen my Evo drop a E/4g/wifi connection and struggle to reconnect once in the year I've had it. My g2x does it almost every time I pick it up.
Did you try going into Mobile Networks in Settings and changing the mode to WCDA Preferred or something? That'll stop the flip flopping. That's what I have it on and that's what the phone came with out of the box.Also try Auto in that menu.
I've been testing out the data speed connections with my Moto G on Tesco Mobile. When it is showing a HSDPA connection (H+) or UMTS (H, I think) or 3g (3G) data connection speeds are what I would expect.
But as soon as it drops to Edge (E) or GPRS (G) I get speeds so slow that practically no data is being passed - even with a full 4 bars of signal.
And I am well aware that Edge and GPRS are significantly slower than 3G and its superior data connections, but I'm talking less than 0.03Mbps speeds as measured by the Speedtest app. The speed is so slow that useful "out and about" apps like google maps refuse to recognise that there is an internet connection present.
I've raised this with the network and they say that for all of the cells that I've accessed data speeds shouldn't slow that much, and suggested it might be a faulty SIM (perhaps). But today on a different sim in another Moto G on a different network I experienced the same - Edge connection was connected, but practically non-existent.
Is this anyone else is experiencing, or am I just being really unlucky in the cells I am located in?
Thanks!
Matt
larkim said:
I've been testing out the data speed connections with my Moto G on Tesco Mobile. When it is showing a HSDPA connection (H+) or UMTS (H, I think) or 3g (3G) data connection speeds are what I would expect.
But as soon as it drops to Edge (E) or GPRS (G) I get speeds so slow that practically no data is being passed - even with a full 4 bars of signal.
And I am well aware that Edge and GPRS are significantly slower than 3G and its superior data connections, but I'm talking less than 0.03Mbps speeds as measured by the Speedtest app. The speed is so slow that useful "out and about" apps like google maps refuse to recognise that there is an internet connection present.
I've raised this with the network and they say that for all of the cells that I've accessed data speeds shouldn't slow that much, and suggested it might be a faulty SIM (perhaps). But today on a different sim in another Moto G on a different network I experienced the same - Edge connection was connected, but practically non-existent.
Is this anyone else is experiencing, or am I just being really unlucky in the cells I am located in?
Thanks!
Matt
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Yes, slow edge nd gprs sppeds experienced by you is possibly due to ur location....coz i get a decent edge speed as well as my friends too who r also using moto g.....So nothing is wrong in the phone it just depends uoon location....
Akshay7273 said:
Yes, slow edge nd gprs sppeds experienced by you is possibly due to ur location....coz i get a decent edge speed as well as my friends too who r also using moto g.....So nothing is wrong in the phone it just depends uoon location....
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Thanks for taking the time to reply. I don't think it is location as the problem seems to be consistent in every cell I am in. I've obtained a fresh sim from the network to see if that was the problem. Will post back with any further info!
larkim said:
Thanks for taking the time to reply. I don't think it is location as the problem seems to be consistent in every cell I am in. I've obtained a fresh sim from the network to see if that was the problem. Will post back with any further info!
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Well....do u have any friend who is using Moto G and getting same problem at that place??And by the way, Here in india some operators give faster 3g speeds but 2g speed sucks...So just like that it could be the operator's prblm too....First confirm if any of ur friends are getting better edge or gprs speeds.....Thanx
Thread subscribed.
On my old phones I was used to only use 2G (Edge or GPRS) networks in order to get one day of battery life. On my Windows Phone 7 device with an Edge connection it would sync emails, send and receive them and I could even browse (slowly) the internet.
On this one Edge is slow as ****. Furtunately H+ isnt that heavy on its battery as in order devices but when I get to places without a 3G connection the phone gets pretty much unusable, its a shame...
rmrbpt said:
Thread subscribed.
On my old phones I was used to only use 2G (Edge or GPRS) networks in order to get one day of battery life. On my Windows Phone 7 device with an Edge connection it would sync emails, send and receive them and I could even browse (slowly) the internet.
On this one Edge is slow as ****. Furtunately H+ isnt that heavy on its battery as in order devices but when I get to places without a 3G connection the phone gets pretty much unusable, its a shame...
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Interesting. For the full story:-
I have a Moto G with Virgin (MVNO in the UK using the EE network), and have had for about 5 months. Love it. Never had an issue with data speed on any of the "flavours" (obviously GPRS and Edge are slower, but useable as you say). I've just persuaded my wife to take a Moto G too, but she is on the TescoMobile network (MVNO in the UK using the O2 network). I obviously don't expect our experience with data speed to be identical, but she has only had the phone for a week or so and she reported to me last week that it seemed that data was turned off so she couldn't use maps when she was driving to get some travel time updates. When I looked at the phone at home, it was all fine - and at home both of us get H+ signals throughout most of the house (when wifi turned off). On playing a little more, I noticed that in one room of the house the signal dropped consistently to Edge, and when testing data speed there I noticed the slow (unusable) speed. I swapped the sim into my phone (which was a sim free purchase, so unlocked) and got the same issue. I've then subsequently tested data speeds when we've been out and about in different cell locations, and consistently when she is on Edge or GPRS the data drops off a cliff. HSDPA is always fine.
Then yesterday I was out and about just with my own phone in an Edge area, and I also got the same experience - unusable Edge data speeds (bear in mind this is now on my network, Virgin). Now, I've only had this once, but I am wondering if the 4.4.4 update has slowed Edge / GPRS performance, as the common factor across both my phone and my wife's is that they have only just been updated to 4.4.4
If no-one else here is experiencing the same, then clearly it is just local signal issues, but it does seem peculiar that both phones, on different networks and in different physical locations (up to 30 miles away) appear to be experiencing something similar.
Both phones are on 210.12.40.falcon_umts / 4.4.4
I've just found something to try. Won't be for everyone, but using the "hidden" phone menu via *#*#4636#*#* > phone information and setting preferred network type to "WCDMA only" I can at least force the phone to ONLY use a 3G connection. Whether that will leave me with no signal in areas where I'd like to have a signal I'll wait and see, but I could at least switch manually back to 2G if I found myself down a dark country lane with no 3G signal. Perhaps an option only for the tech-enthusiast, wouldn't want my wife to be relying on this if her car broke down in the wrong end of town!!
It may be a work around, but I can't possibly rely on that since being unreachable isn't acceptable for me.
Let me add that I experience these "issue" since I can remember, so definitely 4.4.4 wasn't the culprit...
rmrbpt said:
It may be a work around, but I can't possibly rely on that since being unreachable isn't acceptable for me.
Let me add that I experience these "issue" since I can remember, so definitely 4.4.4 wasn't the culprit...
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There is an option "WCDMA preferred" which may (I know nothing about this!) set a preference for a stronger reliance on 3G services rather than 2G. It's very easy to set up and switch, worth a little experiment if you get into an area where you are suffering with a slow 2G service.
Changed it right now.
If I feel any difference I will leave the proper feedback.
Thanks