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Ever since upgrading to WM6, my Wizard won't stay off. I can't keep it to stay in standby. Someone mentioned to me once that this was a known issue, and said to search the threads. I haven't been able to find anything about this. Does anyone know about this, and how to fix it?
Thanks.
Try disabling the screen auto-off settings and/or removing your password.
Thanks for the suggestion, but they didn't work....Device will still power us with backlight off, and buttons disabled. Only thing that works is the touchscreen. I press the standby button, and the backlight comes on with buttons active....weird.
Theres is a combination of settings that causes that... let me see if can find the post so you can tweak it out and that doesnt happend anymore. Its a very known bug.
WizardGuy said:
Ever since upgrading to WM6, my Wizard won't stay off. I can't keep it to stay in standby. Someone mentioned to me once that this was a known issue, and said to search the threads. I haven't been able to find anything about this. Does anyone know about this, and how to fix it?
Thanks.
Click to expand...
Click to collapse
There are many threads, here is just one: http://forum.xda-developers.com/showthread.php?t=292547&highlight=wakeup I found it by searching.
--M
I tried the fix from the thread. The unit will still turn on, without backlight after I've put it into standby. It's the strangest thing...no keys will work accept standby, but screen functions work. It might be the ROM....
i think we did all sort of upgrading and hacking for the kjam, and one of the most annoying problem no one did find its solution till now.
the dead sleep screen.
for who dont know what i'm talking about, i mean by "dead sleep screen" when the device after some minutes of ur choice turn the backlight off, u expect to turn backlight on again by pressing either any button, or touching the screen or the power on, but nothing will light the screen again, and when the device go in standby mode and turn off the screen, same issue no key and no screen touch will wake it up again.
i faced this problem in almost most of the roms, and to be clear:
NO OVERCLOCKING SOFTWARES ARE USED
NO ADDITIONAL SOFTWARES ARE USED
RADIO 2.19 WICH IS PERFECT
last time i flashed my device to the new new tnt5 rom, expecting a solution for this problem but this time the problem is getting more annoying and present each time.
please if anyone have a solution, a patch file, a registrytweaking, let us know as this problem is the most killer for the device, u cant imagine that 10 calls are missed and u cant hear the ring of ur phone just because of its hibernation.
P.S.: i saw some time ago a patch file for the jasjam or jamin called "auto suspend patch" anyone tried if it's effective, and if it work on kjam, or maybe the experts have a more solid solution.
thanks for all ur support and help
Starting from ROMs using OS 5.2.1413 and changing the PagePool to 12MB, I never has the Sleep of Death problem now.
I used Underground 3.0 and now NBD 8.2 WM6 ROM, with IPL and SPL 3.08, Radio 2.69.11.
Warning.
Please try not to double post threads anymore.
I've never experienced (nor heard of) this "sleep of death" problem. When the backlight dims (but the wizard is still on) i can light it up again by pressing any key (or tapping anywhere). When the phone goes in standby, instead, i can only use the power button to start it again.
Things have been this way since the first time i bought the phone, with every rom, in any language.
@ anichillus:
sorry for that, didnt know that i have a double post, it happened accidently when i had a down connection then i refresh and resend the page, weird i think it shouldnt post it as second thread.
@risidoro:
i think u r more than lucky man, i know a lot of pplz facing this sleep from time to time, the way they missed some calls, and pplz think that they are away them.
@starkwong:
please can u tell me the easiet way to up the page pool from 6 to 12, maybe a packtool?
P.S.: i tried the followings in order to fix the sleep death screen
1- REMOVING THE SD CARD, SOFT RESET (DIDNT WORK)
2- REMOVING THE NON OVECLOACK BATTERY, CLEAN REGISTRY, SOFT RESET (DIDNT WORK)
3- CHARGED BATTRY, RESETTING THE BACKLIGHT SETTINGS (DIDNT WORK)
4- INSTALLING THE (AUTO SUSPEND PATCH) THIS FILE WORKS, AND TILL NOW I DIDNT FACE IT AGAIN, WILL CONTINUE CHECKING AND TESTING, TO SEE HOW MUCH THIS PATCH FILE IS EFFECTIVE FOR THE DEATH SLEEP.
vuedesprit said:
@ anichillus:
sorry for that, didnt know that i have a double post, it happened accidently when i had a down connection then i refresh and resend the page, weird i think it shouldnt post it as second thread.
Click to expand...
Click to collapse
No problem, i was suspecting that
To change page pool size, I recommend using the Wizard Service Tool.
http://forum.xda-developers.com/showthread.php?t=329170
Sorry I'm a bit late;
I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/show...standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.
I have a new issue with my backlight. I didn't really see anything scanning a search on backlight so I'm hoping someone has seen this before and can help.
I just got a new 3200mah battery. Ever since I started using it, after turning off the device, I go back to it, press the power button or backlight button and while the screen itself comes on, the backlight does not. No light at all. I also often find that the screen is on already when I open the phone (which might explain why my battery is sometimes finding itself dead in a matter of a couple hours).
Please, if you are familiar with this can you offer some direction?
Thanks
Wrong title on this thread
Ooops...sorry for the double post.
When I am on a call the backlight on my Touch Cruise turns off - I don't mind this. The problem is that when I try to turn it back on it is extremely dim (even if the backlight setting is "bright") and I need to use "Adjust backlight" to make it brighter. In sunlight this is almost impossible to do since I cannot read the screen. Even after I readjust the brightness, whenever the backlight turns off and I turn it back on, the backlight is dim again.
I have tried renaming the \HKCU\ControlPanel\Backlight\LockLevel folder to LockLevelx - this has not worked.
I have tried setting \HK:M\Drivers\Builtin\RIL\EnableFastDormantDisplayDuringCall to 0 - this has not worked.
Help please!
Do you have this problem all the time or you can see this misbehaviour just now?
I'm asking, because this could be caused by some other software you installed on your device,
which does some "things" with the backlight or some call manager like PhotoContacts etc.
This happens all the time. It does not happen after I soft reset the device until I use the phone. As soon as I use the phone the backlight turns off and is dim whenever I turn it back on.
- Are you running some "cooked" unofficial ROM?
- if you are using HTC Home, try to deactivate it, just choose some different homescreen schema but not HTCHome, make a soft-reset a try it.
- check HKEY_CURRENT_USER\ControlPanel\BackLight\LockLevel\LockLevel - this should have the value 0
- running standard ROM
- deactivating HTC Home doesn't help
- LockLevel is set to 0
This periodically happens on my device too. And it's really, really annoying. I found that one way to make it go back to 'normal' for a while is to change both lock levels (in locklevel and locklevelx to value 1) then back to level 0 (including the waiting and the soft resets) and then it seems to go back to normal again.
what seems to set it off for me is using the call history to dial a number, but this is sporadic.
Thank you Marissa and Hujer. Unfortunately both your suggestions have not worked.
I have had the same problem. What helped in my case is deleting locklevel and locklevelx from the registry and then soft reset. Worked for me!!
Thanks Tim B but that did not work either. If I soft reset my device OR delete locklevel & locklevelx and soft reset, then the backlight comes back on at the correct level of brightness....until I make and end my first telephone call - then the backlight only comes back on dim. By the way if I delete locklevel, it stays deleted until I make and end my first call - then it's in the registry (with value 0) again.
sclhtc said:
Thanks Tim B but that did not work either. If I soft reset my device OR delete locklevel & locklevelx and soft reset, then the backlight comes back on at the correct level of brightness....until I make and end my first telephone call - then the backlight only comes back on dim. By the way if I delete locklevel, it stays deleted until I make and end my first call - then it's in the registry (with value 0) again.
Click to expand...
Click to collapse
Exact same happens to me, using Bepe 64 rom. Real pain in the neck.
Possible workaround
This sounds very much like the same problem Trinity users have faced since that device was released. Try searching the Trinity Forums. There was a reg fix...something to do with "fast off" or similar.
The workaround there was, after the phone call, to press the power key to put the device into standby, and then when it wakes the next time the backlight is restored. Try that anyway.
No luck with this either.
I now have the same problem. My earlier solution (delete locklevel and locklevelx) is not working anymore. There must be someone who knows how to solve this.
I am willing to do a hard reset but then I will have the problem again that after turning the phone on when it is locked the display is not readable.
Any good solutions??
Tim B said:
I now have the same problem. My earlier solution (delete locklevel and locklevelx) is not working anymore. There must be someone who knows how to solve this.
I am willing to do a hard reset but then I will have the problem again that after turning the phone on when it is locked the display is not readable.
Any good solutions??
Click to expand...
Click to collapse
Exact same happens to me, using official rom.
I had to do a double reg edit, try this which is what I use:
[HKEY_LOCAL_MACHINE\Drivers\BuiltIn\RIL]
"EnableFastDormantDisplayDuringCall"=dword:00000000
[HKEY_CURRENT_USER\ControlPanel\Phone]
"Sleep"=dword:00000000
Reboot!
Thanks but that didn't work either.
Just to be clear I do not mind the backlight staying on, dimming or turning off during a call but when I press "Call End", the backlight dims (which I do not want) and if the backlight turns off after a call it is dim when I turn it back on (which I also do not want).
Did anyone find a solution to this?
Have tried all the things on here, and some work for a little while, but then the problem reoccurs
Wow, this is so strange. Mine comes back on at the same brightness level.
You all are experiencing the same thing as Marisa?
It is an odd problem because it seems that it occurrs all of a sudden out of the blue.
One time you make/receive a call and afterwards, even if the call was only a few seconds, you terminate it and the screen either is already dim or then dims and will stay dim unless you hit a backlight changer. Even then, if you lock the phone, or the phone dims after your prescribed time, it then stays dim. The only way to temporarily fix it is to set it to the normal level and then soft reset. It will then behave properly until the next phone call.
It is very inconvenient as if it locks while this is going on, you can hardly see to unlock it.
I have trawled the internet for hours looking for solutions to this. The Kaisertweak does not work for this on this device (don't know why!) Installed Schapps but the very tweaks I need do not appear when installed on my device.
All the registry edits don't work. In fact when I go to do them, the value is already at the recommended value anyway. Renaming locklevel seems to work sometimes for a while, but then reverts back.
I think it is more a problem of undimming than dimming. It dims when I expect it to dim, but does not light up again afterwards. The Kaiser solution of pressing the power button or d-pad to do this does not work on the Orbit.
I have a fairly non scientific feeling that it's something to do with either Shell, Pontui or Co-Pilot. I have uninstalled Shell & Pontui, but it has made no difference. Makes no difference either if HTC Home is/isn't installed/running.
Another strange thing is that when it is in its dimmed state, I only have to touch the page where the backlight slider is for the light to come back up. I don't need to touch the slider at all, it's already where it should be, 3/4 of the way up.
In fact I have done the registry tweak which is supposed to stop it dimming during calls altogether, and checked to see that it 'took' and it is still happening.
Somewhere, there must be a registry key or somesuch which controls what happens after this "temporary" dimming, which says, the call is over/the device is unlocked - go back to prescribed brightness. But I can't find it.
This is a really insidious problem which drives you mad, especially when you are out and working, you don't have time for this nonsense. If all else fails in a week or so I will try a hard reset, i just don't have time right now.
Any help gratefully received.
I have just emailed O2 with this problem. Let's see when/if they reply.
Hi
Unless I'm actively using it my TP keeps turns itself off after 30 seconds no matter what power settings I use (and despite a factory reset and SPB restore). This isn't too much of an issue, except when I'm trying to use GPS/Satnav (TT7) whilst driving, where turning itself off is a real pain.
Could anyone please suggest how this issue can be resolved?
Many thanks in advance...
Is it physically turning off, requiring you to press the on key, let it reboot, or,
is it going to sleep, and you press the on key to wake it up?
If it is the latter, go to start>settings>system>power, click on the
advanced tab and change the backlight & power off settings there.
If it actually turning off, sounds like it might be a defective phone.
Thanks for your reply!
I've repeatedly altered the power settings but it makes no difference at all, if I set it to turn off at any given time (or not at all) it'll still turn off after 30 seconds. And to claify, it doesn't reboot, it just turns the screen off. It *feels* like a software issue, because it'll stay working forver as long as I tap the screen occasionally, something somewhere just counts down 30 seconds if i don't and turns off the screen...
The max time you can put on it is 5 min. The default setting out of the box is 30 seconds --which sound like what you currently have.
Set the "On Battery Power: Turn off backlight if device is not used for xxx MIN). Make sure first that that's checked, and select the drop down.
Eventually --to conserve battery power--, it will 'sleep'.
Your NAVIGATION software should have a setting to over-ride this to NEVER TURN OFF DISPLAY WHILE NAVIGATION.
Aside from that, there is no other way to keep the backlight on --unless it's plugged into a power outlet.
Many thanks again for your reply; As I mentioned previously I've already changed the power settings settings (frequently) and I'm definitely not on the 30-second default, no setting appears to make any difference, be it 5 minutes or 'never turn off'. It also happens when the 'phone is plugged into a power source too.
(And I have got the 'don't turn off whilst navigating' box ticked for the satnav but the issue applies generally, not just to the satnav, that's just where it's most irritating).
Is there any possibility something has changed in the registry to over-ride the control panel settings in this way?
How about doing a hard reset and not doing a spb restore? You realize that all you did when you restored the phone was restore the bug, right?
Edit: I doubt it will work, but you can try the backlight cab. It will restore all the stock backlight reg settings if yours are messed up.
timpollard said:
Hi
Unless I'm actively using it my TP keeps turns itself off after 30 seconds no matter what power settings I use (and despite a factory reset and SPB restore). This isn't too much of an issue, except when I'm trying to use GPS/Satnav (TT7) whilst driving, where turning itself off is a real pain.
Could anyone please suggest how this issue can be resolved?
Many thanks in advance...
Click to expand...
Click to collapse
Hi,
I have same problem as you. TP keeps turns itself off after 30 sec!!
And I am using TT7. So this problem is so annoying.
I tried hard resetting and install programs one by one. and check if TP is keeping backlight on or not. And I installed TT7 and worked perfect.( display is always on)
That was yesterday.
Today I was using TP, it happened again.
The registry setting is still 3min on battery, uncheck on AC power.
30 sec problem happens both status.
This thing did not happen before Raphael_Cingular_US_5.11.502.2_Radio_Sign.
TP worked fine for a while on this radio.
Now even I check " NEVER TURN OFF DISPLAY WHILE NAVIGATION" box in some apps. TP turn off backlight.
I tried backlight.cab, that did not work and still turning off.
(thanks anyway )
ATT Fuze
Raphael_Cingular_US_5.11.502.2_Radio_Sign
Added Japanese IME
Resco Explorer, regedit
Resco Today Plugin
Spb time, Today plugin
TT7
TomTom 7 - v7.910.9185
I will try hard reset again.
Somebody please help us out.
Did you try the cab? If that doesn't work, just flash another rom.
I am also having this problem. I did get it to stop once by going in to the registry and actually editing it. But it started to do it again after a wile. I am trying it again today and see if it work. I am using a trial version of BestRegEdit and was wonder if it could have changed it back because it was a trial. So if some one elce wants to give it a shot it us under HKey_Current_user\ControlPanel\Power\Display and you will change that 30 to what ever amount of time you want. I pick 0 because i never want it to turn off. Hope this helps Oyeah, does anyone know of a free resitry editor? This is my last day on the BestRegEdit Thanks
Uh, total commander, regedit, dotfred's task manager and probably a few more.
Farmer Ted said:
Did you try the cab? If that doesn't work, just flash another rom.
Click to expand...
Click to collapse
Thanx,
I tried cab, and did not work. So I installed test rom and works fine now. NO 30 seconds backlight off now.
[March 1st] New ATT test rom Radio 1.12.25.19 OS AKU 1.4.6 Build 20771
I will use this until new "Signed" and Works Ok radio comes.
* Recently I use resco explorer and regedit addon. Free app: regedit.Mrln works fine, I think. I have been using these for keyboard layout section.
Glad you solved it, I had an interesting problem, similar to the screen issue, wonder it it might be related. I flashed to a new rom over the weekend, and no matter what I did, the backlight would turn off after 10 seconds. You could reset it to 30 in the power profile, but after a reboot, it would revert back to 10 seconds. Reflahsed it, and after the flash, when it starts loading the customizations, it would freeze. Flashed again, and it hung at customization again! Downloaded the rom again, deleted the old one, and flashed and it worked and the backlight would stay put!
Maybe the one you downloaded was corrupt?
Anyway, glad you got it working.
P.S. The rom isn't an "official" that I downloaded, it was one of the 6.5 that the cooks on the rom page whipped up. I think it was just a corrupted download.
This issue has happened to me a few times. even while i'm still using the phone and typing the screen goes off.
very annoying.
I found it only happened to me using EnergyROM. when I flashed to a different rom the problem was solved.
recently I flashed back to the newest version of EnergyROM again (after the previous ROM decided to hard reset all by itself) and this issue happened again in the first hour!
I really wish I could find a usable ROM for once and for all
My Case: WMWifiRouter was it!
This happend even when TP under Test rom env. I just gave up and installed latest version cause this ver is less stressfull.
Luckly 30 sec issue did not happend for a while until I installed WMWifiRouter.
Just after I install V1.50 30 sec thing and happend.
KB0907027: [BUG] v1.50 backlight timeout issue
http://support.wmwifirouter.com/knowledge/KB0907027/
I Installed V1.52 and now works fine and no backlight problem.
If you installed WMWifirouter check the link.
I use EnergyROM as well and i noticed that right after a fresh flash, if you tried to modify certain settings using the gui (i.e. alarm times, connection settings etc) they wouldnt stick - perhaps a direct registry edit using one of the tools previously mentioned might force the device to remember the changes? this worked for me when i had trouble with my alarm times not being saved.
ive also heard that sometimes a soft-reset isnt enough to commit changes to the registry - i.e. once making a reg edit, cold boot the device - that is press and hold the power button and turn it entirely off.
hope this helps