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Stuck due to power failure!

Hi guys
I was upgrading to smart1_wm6 clear when I had a power failure with my pc. Now, my prophet (s200) is stuck on a white screen. I first have a startup screen telling me that my OS is now 10.1.0.011, then I got a white screen and a sound and that's it. What can I do? It seems that I can't connect with my pc any more too.
Help please!

eddyve said:
Hi guys
I was upgrading to smart1_wm6 clear when I had a power failure with my pc. Now, my prophet (s200) is stuck on a white screen. I first have a startup screen telling me that my OS is now 10.1.0.011, then I got a white screen and a sound and that's it. What can I do? It seems that I can't connect with my pc any more too.
Help please!
Click to expand...
Click to collapse
Start your device in bootloader mode (hold the comm manager button for about 5 secs while pressing the reset) and then run the upgrade again.
While in bootloader the screen will show three colours. Once in bootloader the device will connect to the PC.

*eek* mp apologies, but personally i always do flashing on my laptop (its nice to have the battery there)

yep, you are right. Normally I do too, but I can't any more since I have upgraded my laptop to Vista. Now I am forced top use a pc, because upgrades don't work on vista.
Thx KTA for the advice, I didn't know.

I had a similar problem and thought I had to send my device for repairs! A BIG thank you for this information!

My Dopod 818 pro is dead...NEED HELP !!!

My prophet is dead...
I try to upgrade my prophet to WM6...work sucessfull
When i try install MORANGE in my prophet its error (hang)..so i try to reset.
After i push the reset button my prophet is dead...i can't do anything.
I try hard reset is still not working...i try to plug in charger -> RED LED indicator not show.
It really..really DEAD PROPHET...
Please help me with my prophet.
It still dead until now...

novian said:
My prophet is dead...
I try to upgrade my prophet to WM6...work sucessfull
When i try install MORANGE in my prophet its error (hang)..so i try to reset.
After i push the reset button my prophet is dead...i can't do anything.
I try hard reset is still not working...i try to plug in charger -> RED LED indicator not show.
It really..really DEAD PROPHET...
Please help me with my prophet.
It still dead until now...(
Click to expand...
Click to collapse
try another battery.

still not work...
dioxda2 said:
try another battery.
Click to expand...
Click to collapse

novian said:
still not work...
Click to expand...
Click to collapse
how can you hard reset?
do you really know how to?
if it still can turn on, will be recoverable...

PROPER INSTRUCTION
1. Press POWER button to off unit (if unit is ON)
2. Press CAMERA and COMM buttons simultaneously
3. While holding down CAMERA and COMM buttons, use stylus to poke the RESET button at bottom of unit.
4. Release pressing of the RESET button, and continue to hold on to CAMERA and COMM buttons until message appear on the screen asking you to press the SEND (green phone button) to continue.
thats right ?
will be recoverable ?....Oh My God..
it's really can't do anything else ?
because my prophet still can not show the light charger..still DEAD
dioxda2 said:
how can you hard reset?
do you really know how to?
if it still can turn on, will be recoverable...
Click to expand...
Click to collapse

novian said:
PROPER INSTRUCTION
1. Press POWER button to off unit (if unit is ON)
2. Press CAMERA and COMM buttons simultaneously
3. While holding down CAMERA and COMM buttons, use stylus to poke the RESET button at bottom of unit.
4. Release pressing of the RESET button, and continue to hold on to CAMERA and COMM buttons until message appear on the screen asking you to press the SEND (green phone button) to continue.
thats right ?
will be recoverable ?....Oh My God..
it's really can't do anything else ?
because my prophet still can not show the light charger..still DEAD
Click to expand...
Click to collapse
you are right, those step are very precise
so, can successfully hard reset?
PS. if the battery is not flat, please don't plug the power cable at the beginning.......
plug later when the device goes fine ( sometimes the device won't continue to boot if the power cable was plugged...

not successfully with hard reset..the prophet just blank screen...nothing else.
i try connect my prophet to pc its not detect...
how can i know the device goes fine?
for your information..if i try charge the batery (with no RED LED indicator) for may be 2 hour and then i unplug the charger...after that i try remove the batery the device show the white screen for a second like blitz...just like that.
i try insert he batery againt and doing hard reset still nothing...i plug the charger still light off...hiks...hiks...
dioxda2 said:
you are right, those step are very precise
so, can successfully hard reset?
PS. if the battery is not flat, please don't plug the power cable at the beginning.......
plug later when the device goes fine ( sometimes the device won't continue to boot if the power cable was plugged...
Click to expand...
Click to collapse

novian said:
not successfully with hard reset..the prophet just blank screen...nothing else.
i try connect my prophet to pc its not detect...
how can i know the device goes fine?
for your information..if i try charge the batery (with no RED LED indicator) for may be 2 hour and then i unplug the charger...after that i try remove the batery the device show the white screen for a second like blitz...just like that.
i try insert he batery againt and doing hard reset still nothing...i plug the charger still light off...hiks...hiks...
Click to expand...
Click to collapse
Too bad....., it does look like hardware damage.....
needs to bring to repair shop or nothing else..... good luck~~~

update condition :
my prophet if i plug usb cable..my prophet just blink-blink (white screen for a second..continue)
i press reset blink-blink STOP...but if i release reset buton blink-blink againt.
any solution for this situation ?

any one can help me ?

help!!!
i tried to upgrade to i-mate, first i unlock it using "awizard" then i use lokiwiz 02b, then i followed the instructions.. i upgrade to "ruu_prodigy_226102_22610105_022511_tmous_wwe_ship.exe" the process was so smooth until 100% but when restart, i cant boot anymore, it stucks in the scren with black and the white light on the screen keeps on blinking.. help please.. im so frustrated..
spl 2.69 g3
sorry idont remember the other info.. please, please help me..

R.I.P Dopot 818 Pro
I also have the same problem. First time I was interested with the upgrading proses by looking around the forum. They said noting would be wrong, nice display, try it. But actually the upgrading process to wm6 or wm6.1 are not stable. My Dopot 818 Pro also are now dead coursing by the upgrading from wm5 to wm6. Before upgrading I've asking around, many of the expert said do not upgrade, its not stable, but I just would listen and done the upgrading proses and that was the last time I saw my prophet functioning and its dead now..
I using a very simple basic Nokia phone now & I happy about it, I will not do the unstable upgrading again in the future..

I have the same problem, but don´t have solution :-(
I am finding the solution as well.
novian said:
update condition :
my prophet if i plug usb cable..my prophet just blink-blink (white screen for a second..continue)
i press reset blink-blink STOP...but if i release reset buton blink-blink againt.
any solution for this situation ?
Click to expand...
Click to collapse

sorry im trying to hard reset the phone too,can anybody tell me which is the COMM button,i cant find it,thanks

well?......
SicilianBoy said:
sorry im trying to hard reset the phone too,can anybody tell me which is the COMM button,i cant find it,thanks
Click to expand...
Click to collapse
Is yours a Prophet?
Should be right next to the volume slider....

Bt Htc S710 Original Rom

Hello forum members,
would you please help me have the BT HTC S710 Original ROM? I have only seen the BT HTC S620, which when I tried to flash with to rebrand, blanked my HTC S710 screen. When I turn it on, only the two green lights come on either side of the phone ear piece.
It means that a hard reset is not visible on my screen, there is no tri-colour display either.
I have tried other ROMS, and get invalid id errors and error 270. I have tried Dr Gonzo and related ROMS.
It's now three days, no phone no pim, I am lost.
Thanks for your attention.
YOSEFE.
PS. You may PM me if convenient.

Hi YOSEFE,
I have the same problem
I tried the 620 rom and just have the 2 green LED's. I cannot get a bootloader screen and attempts to flash new roms get to 3% and then I get errors.
Did you ever sort this problem out?
Paul.

Have you unlocked ur USPL in ur phone?

You tried to flash a S620 ROM to a S710???? Look in the Wiki, there is a link to the official ROMs on the ftp...

frauhottelmann said:
You tried to flash a S620 ROM to a S710???? Look in the Wiki, there is a link to the official ROMs on the ftp...
Click to expand...
Click to collapse
Yes, I'm afraid I did, by mistake, flash 620 ROM to the 710 [feels rather stupid!]
Not happy with BT’s [mobile operator] own ROM and software that went on the phone, I successfully flashed Dr. Martin Gonzo’s Windows Mobile 6.1 v1.1 and have been using it for a couple of months but when BT launched their new phone software, I decided to try it but because it won’t work with WM 6.1, I needed to then revert back to BT’s old ROM and this was the only one available that I could find [feels rather stupid again].
The screen is completely black; only green LED's on each side of the earpiece shows any sign of life.
Connecting the phone via ActiveSync shows “HTC-S620 Connected” and I am able to browse the files on the phone but not having a display on the phone, I am limited to what I can do.
I have tried running RUU_Vox_HTC_WWE_1.34.405.1_4.1.13.54_03.10.90_Ship.exe but ActiveSync connection is lost and I hear the Windows hardware removed sound shortly after the progress bar is shown.
I’m at a loss as to what to try
Paul.

Shut it down, then hold down camera button and plug in the usb cable. The boot screen should appear and you should be able to flash the normal ROM!

I cannot get the boot screen, or any screen for that matter.
I have tried taking the battery out to make sure the phone is off. Reinserting that battery then holding the camera button down and then inserting the usb lead. The keypad lights up for a few seconds then goes out. ActiveSync then connects but the screen is still black
Paul.

[Edited: Sorry duplicate post]

Sorry for replying to my own post but a quick update...
I have managed to bring the phone back to life and reinstall Dr. Martin Gonzo’s Windows Mobile 6.1 v1.1 on it again.
This is partly assumption and not particularly accurate but the original poster (YOSEFE) might find this useful.
By installing the S620 rom on the S710, not only did I make the screen go blank, I think all the keys ended up remapped and mixed up, therefore any attempt to install Gonzo’s rom ultimately ended in failure because when the phone beeped and wanted a keypress to continue, pressing the left softkey for ‘OK’ or ‘Yes’ did not work because it had been remapped to do something else.
What worked for me is that when the phone beeped during the uspl_116_jockyw.bat install, I pressed the X or C key (I can’t remember the exact one now). One of these keys must have been the ‘OK’ or ‘Yes’ key after the S620 rom muddled things up. I only know this by trial and error over the period of today.
To my glee, the backlight lit up on the display and after a bit of tinkering, I’m back in action again
I won’t be installing a rom designed for another model again!
Paul.

Bat 'n' Ball,
sorry for not returning here to see your post. I will remember the possibility of pressing "X" or "C", should I make the same mistake as before, although like you, I should never do that ever again. However, technology being what it is, who knows?
In the end BT got me sorted out.
Thanks for sharing.

Possible Corrupted flash?

Hey all,
I need some help. The other day my touch cruise was working fine, but I wasnt able to connect to the network, and I thought it was time to do a soft reset. After soft reset my phone has now stopped working. It is stuck on the screen that says:
POLA100
SPL-3.13.0000
CPLD-2
The screen has 4 color bars on it, in this order:
RED
GREEN
BLUE
WHITE (SERIAL OR USB)
Every time I reset the phone it quickly flashes the screen with a messege that I believe says "No Image Found"
Any ideas on how I can fix this?
Thanks for all your help guys in advance!
Matrixum

A quick update...
I have managed to get back into the phone. I plugged it into the usb, and of course it would not recognise it. However, after it was plugged in I held down the camera button, and the power button and pushed in the reset button, and vola the phone restarted back to normal. I have not lost the operating system or anything. I am not sure what will happen if I turn it off. So I plan on backing it all up and then trying to turn it off and on.
But if you have any answers to this problem please let me know as I am not sure what i have done.
Thanks again guys
Matrixum
Update:
Ok everytime I turn off my phone I go back to the tri color screen. The only way for me to get back into the phone is if I plug it into the USB and hold down the camera button and hit the soft reset. Any ideas?

I guess nobody has had this problem? I must be the first! Seriously.... Well I still have the problem, each time I shut off the phone and turn it back on it goes to the tri color screen. I have to do my combination of camera button and soft reset in order to get the phone to start properly. I dont loose any information, but the phone is now running very slugish at times.
Once again, any help would be great... Unless I am really the first one to run into this problem.
Thx,
Matrixum

Hmmm... I have no idea what could the problem be.
But I have some questions:
1. What OS is/was on your Polaris?
2. Have you managed to backup your data via ActiveSync or other means?
It looks to me like you're stuck somewhere in the upgrade process. But I'm not sure, just guessing.
I'd recommend flashing Polaris with official ROM.
Be aware that you'll lose all your data on device.

HP iPAQ HX2490C Bricked

Hey guys, first post here
I bought an hx2490C from a seller and it had a chinese OS on it.
I did a ROM update on it and it was apparently an English version and it went, but now I can't get the pocket PC to boot up. It just sits at a white screen.
When I do the hard reset mentioned in the instructions, "Hold itask + calender and hold reset until it chirps" it does the chirp sound but I can't get it to display the "formatting PS" message on the display.
I can put it into preBL mode and re-flash it, but it still doesn't do anything afterward.
Was wondering if anyone else has had this problem and managed to fix theirs.
Really would appreciate some help! Thanks!

Think I found my answer, should have read this post first: http://forum.xda-developers.com/showthread.php?t=519296
Edit: It seems to be booting, just the display is grey. It also connects to my PC via ActiveSync