Hi guys,
Bit of a weird one this... my phone has been working perfectly normal for some 9 months now, but all of a sudden it has decided to play up when turning on the phone.
If I turn the phone on with battery power it hangs on the boot screen (which shows the version information) on doesn't get any further. If however, I boot with the USB cable plugged in (hence charging), the phone eventually comes ob after around 5-10 minutes!
I have tried installing a number of different ROMs (Qtek, Dopod etc.) but every ROM gives the same behaviour.
Would I be right in thinking that this is more than likely a hardware problem?
Thanks,
Stig.
if you experience the same behavior with different roms, it sounds like its an hardware problem indeed...
When the phone is on and running, do you have any problem ?
No problem when the phone finally comes on. Its certainly a weird one. I have since got it sorted via the insurance.
Hi!
I have a HTC touch Cruise for about one month now. Starting with last week it started to say that the "main battery is low, device will close" even if the battery is charged (even pluged in). I tried soft reset, battery out, hard reset, nothing. So I decided to reflash it. Now, it gets to the Windows start up screen but after I can hear the sound for turning off device, and the phone turns off for no reason and without a message.
The original language was french, and it was flashed with a english version and olipro spl.
Does anyone has a idea how I can recover my phone ? I have tried to load several roms, none of them worked.
Please help,
Thanks
I have the same 'Main battery is very low' problem on my TC, even when the battery is almost full. I have this issue on Bepe's ROM, ASerg's ROM and also on the official HTC WWE ROM.
It occurs frequently when I soft-reset. When it happens, I can only succesfully start my phone after completely charging it (LED turns green).
I think it must be a hardware problem in my TC. Switching the battery with another TC-battery did not fix it.
Can't you use your phone at all?
Seems like I got the same problem as you guys http://forum.xda-developers.com/showthread.php?t=402765
Any solution yet?
Is it the same on your side, that when you boot up with the Charger plugged in you don't get past the first splash?
Well after searching and not finding anyone with the same problem I am having I decided to share. Last night after changing the battery in my Fuze the device got stuck in a power cycle loop. Startup splash screen for about 30 seconds and then reboot. I thought maybe SD card (throwback to the old days when SDHC could screw up the device), no luck. I read a thread where a dead battery was causing a similar behavior so I tested the battery and it was full (also tried two other batteries just in case), again no dice. Tried hard reset, and the device let me perform the hard reset fine but when it completed and I "Press Vol Up to boot" the cycle started again. At this point, my ideas were exhausted. I put the phone in BL mode and flashed stock ROM and SPL so I can return it. My only thought is that the power button on top of the device is stuck somehow and that is causing the phone to turn off and on constantly.
Anyway, AT&T customer (lack of) service can't get me refurb replacement for 2 days (and they are charging me the shipping on that). What a PITA!
Sorry to be so long winded. Anyone got any ideas on what might have happened so I can avoid it with the replacement? I was using Energy 2.0 v3/15/09 at the time of problem although I'm pretty sure the ROM had nothing to do with problem (it had been stable and fast for 3 weeks before the problem occurred).
Thanks
http://forum.xda-developers.com/showthread.php?t=501470
That came up when I did a raphael search for Boot Loop .... looks like a similar issue.
I just got this phone not 2 months ago and out of no where it just died!
I was running the recent Energy ROM on it and have been since it came out. Today it ran just fine as always and just a few minitus ago I went to check it and I could not get the screen to turn on. I pulled the batter out and then went to turn it back on, I would vibrate like it was going to start up and a few seconds it would go black and vibrate again. It did this over and over till I finaly tried a hard reset. I was able to get into the hard reset and it said that it compleated and I hit power up to boot. But then the screen got fuzzy and would not boot, so I pulled the battery again and now I can't get it to start at all! No power, nothing! Even with the power cord pluged in it doesn't do anything, not even light up showing that it's being charged!!
What should I do, or check?
Not knowing particulars I would double check the water intrusion labels and make sure they were both white still. Check your gold battery connectors and make sure those look good. Also check your charger and the USB plug to make sure that it is clean of debris and shiny.
Then I would charge the phone for 4 to 8 hours without attempting any boot ups just to make sure it was fully charged.
I have had 'wonky' issues with the phone being too low of a charge and not booting properly. Sorry I can't be of more help.
I will hook it up to a charge tonight and see if that does anything, but it was atleast at 60% eairlyer and as far as I know should be no reason that it should have discarged that quiclky. Also all the markers look just as they did out of the box. Thanks for the advice!
Your ROM might have gotten corrupted. Try a reflash by booting in bootloader mode.
How? It won't turn on?
wingman1487 said:
How? It won't turn on?
Click to expand...
Click to collapse
Try pulling out the battery (and no USB plugged in) then hold the volume down or up button (I don't remeber which) and hit the power button just once while holding the volume button and if you get to boot loader mode you can go from there. Otherwise I'm afraid you are out of luck.
So with no battery I can get to boot loader mode?
Anyways, in or out, nothing. How does my phone just brick itself? I didn't do anything to it!?
If you could do a hard reset, then you can get into bootloader. Just press and hold volume down and then soft reset. If you have to do, a hard reset first, then go into bootloader when the screen says to press volume up to boot up. Once in bootloader, either flash a rom of your sd card if you know how to or off the usb connection.
What radio do you have, and did you change radios recently? I'd recommend using what nrg says (1.14.25.05) with his rom.
I was able to do a hard reset and now nothing is happening. I cant get it to power up, can't get into boot loader, nothing. It is acting like it is bricked... but I haven't added new software, no new ROM... I just don't understand.
Just pull the battery and let it sit overnight. I've read that that can help.
Oh, yeah, what radio are you using? I ask because there was another poster with a similar problem on that rom. He was using a 1.12.xx.xx radio (I think .25.19), and it appeared to have issues with the included rilphone (1.14.25.05). If you haven't flashed a radio and are using a stock fuze radio, this could well be your problem.
Humm the radio was the most recnet one by HTC. The on that the Energy ROM flashes with stock (not the one he suggests, I never got to flashing that one onto the phone) I'll let it sit tongith and report back in the morning/afternoon.
wingman1487 said:
I just got this phone not 2 months ago and out of no where it just died!
I was running the recent Energy ROM on it and have been since it came out. Today it ran just fine as always and just a few minitus ago I went to check it and I could not get the screen to turn on..
Click to expand...
Click to collapse
Same thing happened to me few minutes ago. Thats ****ing weird. Hope I still get this working or I have most expensive piece of junk in my hand.
I also have newest Energy ROM and stock Radio. I had just wrote sms few minutes before, heard that got new sms and tried to turn on screen, but it just stays black.
edit. By using Pocket Controller-PRO I can see that phone is working "normally". Even touch screen is working, but screen is just blank. Keyboard is also dead. Have to take this to repair
nolla said:
Same thing happened to me few minutes ago. Thats ****ing weird. Hope I still get this working or I have most expensive piece of junk in my hand.
I also have newest Energy ROM and stock Radio. I had just wrote sms few minutes before, heard that got new sms and tried to turn on screen, but it just stays black.
edit. By using Pocket Controller-PRO I can see that phone is working "normally". Even touch screen is working, but screen is just blank. Keyboard is also dead. Have to take this to repair
Click to expand...
Click to collapse
Well, flash it back to stock and then have it repaired or replaced. You don't need the screen working on the phone to flash it.
To post an update, I pulled the battery and left it all night like that with no resolve. Right now I have my buddy (the one I bought the phone from) on the phone with cingular to see if there is anyway we can get them to replace the phone since it is only 2 months old or so.
Ok! Get an iPhone now
raydm said:
Ok! Get an iPhone now
Click to expand...
Click to collapse
HAHAHAHA Ya that is somthing that isn't going to happen.
so two people having this problem .. one of them didnt update (downgrade) their radio to the one recommended.
I have a new fuze, just installed Energy Rom.. and went to check my phone version. It was 1.14.25.35 ... NOT the one that was recommended. So I downgraded the phone to 1.14.25.05 immediately
I would be interested to know if the other person was also running 1.14.25.35 and didnt bother to downgrade as recommended.
Other than that ... tons of people are using this ROM and afaik you are the only two to get a black screen like that. Both of you were able to communicate iwth the phone through a remote program? Or only one?
ryaske said:
so two people having this problem .. one of them didnt update (downgrade) their radio to the one recommended.
I have a new fuze, just installed Energy Rom.. and went to check my phone version. It was 1.14.25.35 ... NOT the one that was recommended. So I downgraded the phone to 1.14.25.05 immediately
I would be interested to know if the other person was also running 1.14.25.35 and didnt bother to downgrade as recommended.
Other than that ... tons of people are using this ROM and afaik you are the only two to get a black screen like that. Both of you were able to communicate iwth the phone through a remote program? Or only one?
Click to expand...
Click to collapse
I run any radio I like on my phone and I never got this issue. Sounds like a hardware issue and it just happened to match that the two persons flashed the same ROM without changing the radio to the recommended one because, frankly, I just flash any I want and I haven't gotten that problem yet (mind you I flash sometimes 5 times a day.)
ryaske said:
so two people having this problem .. one of them didnt update (downgrade) their radio to the one recommended.
I have a new fuze, just installed Energy Rom.. and went to check my phone version. It was 1.14.25.35 ... NOT the one that was recommended. So I downgraded the phone to 1.14.25.05 immediately
I would be interested to know if the other person was also running 1.14.25.35 and didnt bother to downgrade as recommended.
Other than that ... tons of people are using this ROM and afaik you are the only two to get a black screen like that. Both of you were able to communicate iwth the phone through a remote program? Or only one?
Click to expand...
Click to collapse
You're probably fine with that radio; you can always install the rilphone.dll for it.
This is the thread I was thinking of. Now that I re-read it, the OP didn't specify the rom, but since everyone is on NRG rom, I guess I just assumed that was what it was. Either way, the 1.12 radio seemed to not get along with the cooked in 1.14 rilphone. Or, it could've just been bad luck on the radio flash.
Hi, a few days ago I bought the tablet, and the keyboard dock station.
Yesterday, I had it on stand by (or sleep mode, don´t know the difference) with the keyboard and then I wanted to use it but it seems dead. I charged it all the night, but it doesn´t starts.
It doesn´t show the asus´s logo.
I'm desperate.
Thanks in advance, Nico.
Same problem here
I ran into the same problem about a week and a half ago. Was using it a bunch with the keyboard and then I couldn't turn it on again. I was able to get it to come when it was off the keyboard by plugging in the power cable. However, when it was on I couldn't get the shut down dialog to come up, holding the power button in would only cause the screen to black out.
I e-mailed ASUS and they suggested I reset it back to factory. Still had the problem. It is currently in repair status at their RMA facility.
My first guess was that it was software related, since other android devices seem to have similar problems, for time to time. However, on a couple of occasions if I pressed the power button in a certain way the unit would turn on or I could get the shut down dialog to show up. I could never get the button to work consistantly, so I sent it in.
For folks who are interested: The tablet was non-rooted or ROM'd. Had 3.1 and the keyboard was running the software update that came with 3.1. The tablet was 40 series based on the serial number. It had been working fine for about a month.
Henry
I've seen this lots on Tegra devices.
Solution: NVFlash another custom recovery.
This even happened to me. During a bad flash that locked up, I pulled the battery and it wouldn't even power on. Nothing. No Bootlogo or anything.
NVFlash mode would still register the device when connected. So I NVFlashed between Stock and Clockwork Mod back and forth (this on my LG G2x)... trying to boot it up in between flashes...
Eventually it booted up and I was able to get into Recovery, where I did a factory reset and flashed a known good rom. All has been well since.
How can I reset it?
I have to try the most possible things to repair it, becouse it isn´t simple to me to send it to RMA, becouse I´m from Uruguay.
I can to power it on! The battery looks in 81%.
What you recommend to do now? Quickly please!,
I do not know how long you'll be able to take on.
How can i reboot it or dont know?
Android Version 3.01
*Edit: Just actualized to 3.1
Hold the power button for 15 seconds until the screen goes off then power it up normally and see if it'll come on. I was thinking maybe it's the Sleep of death bug...