XDA II shows only blank screen with "SERIAL" and & - General Topics

Hello everybody,
my XDA II crashed and shows only a blank screen with "Serial" at the top and "V1.1" at the bottom.
Has anybody got any idea how to reanimate it?
Kind regards
DSS

How did it crashed?
That screen you are seeing is the Bootloader...
Try to soft-reset the device... It should come back in factory default state.
Good luck!
Rayan

Soft reset does not work, also hard reset has no effect. Always the same screen....

Were you trying to flash it or something? Sounds like the OS is dead.
You can try reflashing the ROM

So what is the difference between "soft-reset" and "hard-reset" ? And how to start/activate each of them ? Thank you for your attention.

Soft-reset is basically "restarting" your PDA.
Hard-reset is similar to formating your computer. It gives you a clean PDA with only the OS on it.

When you have a frozen boot loader screen, that means the ROM image is damaged ... try flashing your device with any other valid ROM after modifying the operator and language ID using xda2nbftool.exe
in most cases, you should find the extended ROM and the RSU in good conditions ... thanks to the new ROM architecture

Reflashing the device resolved the problem, the Update software from O2 worked perfectly on this issue
Kind regards
DSS

Related

Updating ROM in my Qtek S200 screwed up everything.. HELP

Hi, I got my Qtek S200 aka Imate Jamin yesterday and I tried to do a ROM upgrade. I followed the instructions given in the website http://kimpeacocke.blogspot.com/2006/06/how-to-perform-rom-upgrade-on-your-i.html
I got the upgrade from this site at ftp://xda:[email protected]_022021_Dopod_PDAMobizEdition_v101.zip
I followed the procedure given in the website given above. After I upgraded successfully everything on the phone was wiped out. Since there was no instruction to backup the files, I did not do it. Now all that I see is a four colored screen saying RUU in the top right corner, IPL 2.09 in the top left corner and SPL 2.09 below it.
Does anyone know how to get my phone working again? Do I have to install all the applications including windows mobile 5.0?
If yes, please tell me where to get the softwares for the Qtek S200 and info on how to install it.
Thanks in advance.....
Hi julian_me.
If you are new at this ROM updating stuff, you should use official release by the OEM from their site. Those will warn you about full battery and the need to backup your data.
Now to your problem:
You do not need to reinstall WM5 as it is part of ROM. The screen you are seeing is the bootloader. You should soft reset using the reset hole (at the bottom of the device).
If you still don't get in to windows, you should try reflashing with an official ROM.
Hi there,
Thanks for the help. I tried the soft update. It didnt work. When I checked the Qteck S200 folder from my PC I dont see any folders. It just shows up blank. Would that be an issue? Where can I get the official download of the Qtek S200 rom update? Does that bring back all the folders and programs. Sorry to be bothering you with all my questions. I am new to the pocket pc.
It's no bother, but you might be in over your head.
1) The official ROM update should be available on the QTEK site.
2) Not 'soft update' - soft reset, it doesn't update anything, it just reboots the device. Strange that it still boots to bootloader. Are you sure no buttons are pressed while the device boots?
3) You won't see anything on your PC until the device is synchronized. For that it has to boot up properly, and it seems to be stuck in bootloader.
4) If you manage to download and flash the official ROM your problem should be solved, if not you may have to send your device to the lab for repairs.
Good luck.
I have had a similar issue I think...
When the ROM upgrade ahs finished sometimes you need to remove the cable before the software resets (there is a small note on the screen to this effect). For some reason this ballses up the restart.
As levenum said - always best to download the ROM from the official website, which should provide an adobe instruction sheet too.
Hi levenum,
I tried both the soft reset and hard reset. When I did the hard reset, I got the message "Press Send to restore factory default, Other keys to quit". I pressed the send button. I get Format FAT partition. etc. When I powerup, I get the "Qtek" screen and then it goes to the bootloader screen and it gets stuck there. Any ideas??
Thanks,
Julian
cable
Have you removed the cable after the reboot?!
Yes, I did remove the cable. I also tried to reflash using the official ROM update. When I run the exe file, all that happens is that a window opens and then closes. Nothing happens after that.
re: Q-tek probs
The only time I have encountered this problem (and I have had XDA 1, II, IIi, IIs and an EXEC) is when something has been running or trying to run on the PDA as the upgrade has gone through.
If, as you say, once the download has completed you have removed the USB cable (before the reset), and no buttons are currently pressed then I do not know why the ROM isn't re-booting.
My only remaining advise would be to contact the vendor of the device and show them the problem you are having.
Re: re: Q-tek probs
I had the same issue when trying to upgrade my ROM. For some reason I were not able to use any pdamobiz ROM. I successfully switched from FR to EN using that ROM :
RUU_Prophet_2151327_21513121_021921_DOP_ASIA_WWE_Ship-NoVendorID
Now it just works fine !

need some help

hello,
I've tried to install skype ona my cingular 2125 and now it doesn't work.
the phone just stuck on .cab extractin screen and i restart it.now the only thing it show is the cingular startup screen and that's all.I have the cingular rom update uttility but it says that the device is not connected to the pc using usb,and ask me to check the connection.
what i can do about this issue?can anyone help me?
thank you in advance
Try turning off USB connection in activesync. With the phone turned off, if you hold the camera button when you plugin the usb to phone (already connected to PC), it should start up in the bootloader.
Other method to get the bootloader is to hold the camera and the comm manager button and turn on the phone.
You should be able to use the ROM update utility with the bootloader.
Look at Karhoe's guide in the stickies at the top of this forum...
Maybe hard reset will be enough ?
Turn off Your phone. Press and keep hold of both soft keys, press the power button for approximately 0.5 to 1 second, phone will ask U if U are sure, press 0.
hard reset is a lot safer than reflash...
i can't believe
thank you for all the advises but unfortunateli non of them helps.I've trie everything and it still shows cingular's wellcome screen and that is all.after that the only thing i can do is to remove the battery because nothing else work.I put the original rom from cingular and everything was OK with the setup, but after that -the same.I've tried with this hard reset- the same.probbably the nezt thing that i will do is to hit it into the ground )
mi4 said:
I put the original rom from cingular and everything was OK with the setup, but after that -the same.
Click to expand...
Click to collapse
Missunderstanding here
Our goal was making Your phone alife again.
None of mentionated procedures could help with some unknown to us bug in Your version of 3-rd party software
The latest skype works perfectly for me, in WM5 and WM6, since you are going to hard reset, why not perform a WM6 upgrade?
re
I was tried to reflash with the original aku2 rom from htc/cingular (the flash was successfull)but after that the phone is still not working.allways the same- cingular's startup screen and that's all.also try with hard reset with no success.I doubt that this phone will ever work again.or if there is another way to "clean" the whole memory?!is it possible to hardware reset the phone?
Format BINFS and reflash, that will clean everything except the IPL and SPL

Flashing CID Locked Kaiser

I have a problem with my device after installing Sprite Terminator, it has set a device password and i cannot figure out what it is.
Is it possible to re-flash the original rom to the phone, it is an OEM kaiser and has never been CID unlocked ?
I was wondering about flashing the stock rom via SD card or i can browse the contents of the phone and send files to it etc via activesync, i just can't run anything on the phone itself as stuck on the password screen.
I seem to be able to get to the bootloader screen and it says USB down the bottom
Hope someone can give me some advice
Thanks
Install HardSPL and you will be able to flash via SD card, or use CID unlocking program.
have you tried doing a hard reset?
The sprite software stops a hard reset so that isn't an option.
It's currently running the stock HTC rom as i have not flashed it at all,
Can i just do a simple reflash of the stock rom or do i need to go the HardSPL route. i was under the impression that i could just flash an original rom over the top as long as it's the same carrier etc without and cid unlock or hardspl, I cannot run anything directly on the phone as it's stuck at a password screen but activesync connects fine
boot it in a tri colour screen
hold two soft buttons(line next to green and red button) and stick in the stylus at the same time
release the stylus hold the buttons
when you see the confirmation screen release buttons and confirm the Hard reset.
that should work, I dont see how can a program disable a hard reset when the OS is not booted up.
good luck
spooki37 said:
The sprite software stops a hard reset so that isn't an option.
It's currently running the stock HTC rom as i have not flashed it at all,
Can i just do a simple reflash of the stock rom or do i need to go the HardSPL route. i was under the impression that i could just flash an original rom over the top as long as it's the same carrier etc without and cid unlock or hardspl, I cannot run anything directly on the phone as it's stuck at a password screen but activesync connects fine
Click to expand...
Click to collapse
or just reflash the same rom.....
just thought that Hard reset idea would be easier.
just out of curiosity try doing the Hard reset as I said, before you reload the Rom, I am also interested in that Sprite software and would love to know if it is Hard reset disabled
I can boot into the tri colour screen, i hold the two soft buttons down push the soft reset and the phone starts, Smart mobility, animated HTC Logo, Windows Mobile 6 splash creen then straight to the enter device password screen nothing else,
Sprite Terminator says it disables the hard reset option so i think reflashing is my only option.
are you holding two buttons while you sticking the stylus in?
you have to hold them and at the same time do the soft reset.....
I dont see how the software can alter the bootloader.... I could be missing something
alternatively just run the rom update for your CID and you should be fine
I was holding down the 2 soft buttons and the device just boots back to the device lock screen.
The software does stop a hard reset somehow and you can remotely lock your phone if it gets stolen by sending an SMS to it.
http://www.spritesoftware.com/store...MoreLink&utm_campaign=Terminator-HMP-MoreLink
I reflashed the phone with the stock rom and it is now working ok. many thanks for your help
no problems
good to now that it is working.....and that you sorted it out.

Help!! Can I Revive My Tornado!!!

Hi. Can someone please help me out? I was trying to flash my cingualr 2125 from wm 5.0 to 6.0. I was using Kar Hoe's instuctions and I used the typhoon instuctions instead of the tornado instuctions. I didn't know there was a difference at the time.
I did all the steps up until step 5 on the typhoons where it states you will get a white screen. At that point, I accidently hit my usb and the phone disconnected from active sync. I thought if I took my battery out, I could just do a reboot and get the reboot screen. Well I got nothing. I cannot even turn the phone one. I cannot even connect to active sync. I thought maybe I fried the battery and bought a new one and no luck. I have done a hard restart and all other things that I could think of.
Does anyone know if I had hurt the phone and if it can be fixed to get to the bootable screen. I would be happy just to get it to power on and stay with wm5 just to have the phone working.
I really appreciate your help.
Khernden69
Aah i remember doing the same once i screwed up my newly acquired tornado with typhone rom. phone was dead no bootup screen nothing, i tried every thing asked everywhere, thankfully i had warranty period so went to them with very innocent face and made up a story that "i switched it at night and it wont boot in the morning" they bought and gave me a new phone after a week. any ways GOOd Luck
Enjoy WM6
think your in trouble mate. Using the wrong rom and cancelling it half way is a big no no. Least you have a fancy paper weight
Similar problem
I have just acquired a tornado (in it's o2 guise) and it will only get as far as the wm splash screen. I thought trying a hard reset or flashing it with a new rom might revive it. However I tried hard reset (holding down the 2 soft keys beneath screen while pressing power button?) but it just kept booting to the splashscreen. The phone doesn't boot far enough to be recognised by Activesync so can't flash it. Can anyone suggest a solution? Would going to bootloader mode allow me to flash it? If so, how do I do that?
Thanks
try this.
1.switch off phone
2. remove battery
3. re install battery
4. hold camera button
5. while holding camera button plug usb cable to port
6. after some second u will see three color bootloder screen
7.format binfs
7. then u can flash correct tornado rom
you can us alternative method for going to bootloder mode
hold camera button while holding camera button press power button(not hold)
GOOD LUCK
Hi fayizk1
Thanks for the tip. Just one question, will this command CID unlock the phone too? It's just the phone isn't CID unlocked, I've tried using instructions and tools on other threads to change the CID value of downloaded roms to that of my phone, but all Typhoonnbftools produces is a 512 byte .nbf file which isn't good for anything. Any suggestions?
binfs not allowed!
When I run format binfs from teratermpro I'm told it's not allowed. What do I do now?
First off, try a couple different times. The "format BINFS" command is case sensitive - where your capital letters are makes ALL the difference. You may need to try a couple times, but I believe "format" is all lowercase and "BINFS" is all capitals.
Thanks djsleepwalker but I tried your suggestion and tried a few times in different cases but still got "Not allowed operation". (If all caps I get "Invalid command") I read somewhere that I'm getting this message because the phone is not CID-unlocked?
Tried a few times in different cases, still get "Not allowed operation". I read somewhere else that I'm getting this message because the phone is not CID-unlocked? Well I know that otherwise I would have just flashed another rom. Problem is I have tried using Typhoonnbftools to change the CID over numerous roms, the file it produces is only 1kb or smaller which is no good for anything. I feel like I'm running out of options...
Just try to flash with a legal WM5 ROM from the magnufacture's web site while the device is in bootloader screen. I hope it will work.
Good luck
This is my problem. There isn't one on their site! I emailed them but they were no help at all.
edit: Have also searched loads of forums etc. no-one seems to have it and there are lots of people looking for o2 roms.
Won't help
timwb said:
This is my problem. There isn't one on their site! I emailed them but they were no help at all.
edit: Have also searched loads of forums etc. no-one seems to have it and there are lots of people looking for o2 roms.
Click to expand...
Click to collapse
Well, I found 'magic' WM5 for SDA, but since it CIM locked, and upgraded to radio 2.0, phone refuse to upgrade (downgrade) to WM5, he said I needed newer file or something... It's stucked in bootloader
I come from China IOICN, but I can not help you, because my bad English.
timwb said:
When I run format binfs from teratermpro I'm told it's not allowed. What do I do now?
Click to expand...
Click to collapse
try first
info 2
then
format BINFS
Still says "Not allowed operation!"
timwb said:
Still says "Not allowed operation!"
Click to expand...
Click to collapse
can you get any information when you try "info 2" command?
Yeah
info 2 displays results ok

Problem installing official ROM

Hi all..
I'll get directly into the scenario..
HardSPLed (1.17) my HTC Snap device ->
installed [WM6.5 STD 21854][Build 3VO.2.50.112509] works perfectly but I wanted to get back to the original WM6.1 ->
went back to WM6.1 successfully, after a while the official WM6.5 ROM realesed by HTC ->
downloaded it ->
tried to install it, everything goes well till the upgrade indicator reaches 29% and hang for no reason and giving me a 262 error after a while!!! then I followed instructions to recover the upgrade process as shown in the upgrade application then it hangs again at point 29% giving me the same error!!!!
I tried many times the steps of recovering and the same thing happens.. I'm confirming that my usb cable is working good and Windows Mobile sync application works great.
So I decided to install the 3VO.2.50 version again since I had a dead device and surprisingly everything works fine with the cooked version..
Now the problem is I need to install the new HTC OFFICIAL ROM and I can't do this... i've followed many topics here that nearly the same my problem but there is nothing except the frustration now i stucked in the coocked ROM and can't install the official ROM nor getting back to the original WM6.1 version
Any help guys will be much appreciated ..
Thanx in advance..
See this thread, follow the directions of the last post.
http://forum.xda-developers.com/showthread.php?t=586827
I have had the same issue installing WM 6.5 official ROM from HTC on mine. I followed the recovery process around 6 or 7 times before succeeding. it's kind of frustrating, but it worked in the end.
Thanks for help..
After walkingthrough sikkboy626 link i was able to install the official WM6.5 ROM
But after the upgrade process ends successfully the device restarted and only shows a black screen with 'smart mobility' and at the down left of the screen there is a B G R D letters, beside each of them there are some kind of numbers (in orange color)
Then it just hangs !!!!
Any clue guys ???
abdelaleem said:
Thanks for help..
After walkingthrough sikkboy626 link i was able to install the official WM6.5 ROM
But after the upgrade process ends successfully the device restarted and only shows a black screen with 'smart mobility' and at the down left of the screen there is a B G R D letters, beside each of them there are some kind of numbers (in orange color)
Then it just hangs !!!!
Any clue guys ???
Click to expand...
Click to collapse
that's the normal boot screen which indicates the radio version, rom version. just wait a few minutes for the phone to boot for the 1st time. if it still doesn't do anything, try re-flashing.
raphaelc said:
if it still doesn't do anything, try re-flashing.
Click to expand...
Click to collapse
Tried everything with no success ... tried to hard reset and didn't work, tried to flashing also didn't work, gave me 260 error message 'cause it's not seeing the device, my computer also doesn't see the device... !!!!!!
I'm about to crash my snap
abdelaleem said:
Tried everything with no success ... tried to hard reset and didn't work, tried to flashing also didn't work, gave me 260 error message 'cause it's not seeing the device, my computer also doesn't see the device... !!!!!!
I'm about to crash my snap
Click to expand...
Click to collapse
this is really a common error when flashing the ROM. try doing the recovery process as indicated many many times until success.
raphaelc said:
this is really a common error when flashing the ROM. try doing the recovery process as indicated many many times until success.
Click to expand...
Click to collapse
Can't flashing because the sync application nor pc seeing the device !!!!
abdelaleem said:
Can't flashing because the sync application nor pc seeing the device !!!!
Click to expand...
Click to collapse
in the recovery process, you don't need sync. read the documentation delivered with the ROM, they say how to recover.
Yes I know that i don't need sync in a recovery process.. i'm just proofing that the recovery/upgrade application doesn't see the device.. so i'm stuck here, i can't re-flash, i can't hard reset i can't do anything using my pc 'cause simply it doesn't know that the phone is connected to it...!!!!
abdelaleem said:
Yes I know that i don't need sync in a recovery process.. i'm just proofing that the recovery/upgrade application doesn't see the device.. so i'm stuck here, i can't re-flash, i can't hard reset i can't do anything using my pc 'cause simply it doesn't know that the phone is connected to it...!!!!
Click to expand...
Click to collapse
the only thing that i can tell you is to try the recovery process over and over until it connects correctly to the device. i have had the same issue as you : my phone wouldn't boot at all and was stuck at 29%. i re-booted my computer and followed the recovery process around 6 or 7 times as suugested on the screen, and then it worked.
abdelaleem said:
Yes I know that i don't need sync in a recovery process.. i'm just proofing that the recovery/upgrade application doesn't see the device.. so i'm stuck here, i can't re-flash, i can't hard reset i can't do anything using my pc 'cause simply it doesn't know that the phone is connected to it...!!!!
Click to expand...
Click to collapse
also, try to check this out : http://forum.xda-developers.com/showthread.php?t=324369
still the same after trying hundreds of times:
-Restarting my pc
-Re-installing Windows Mobile Device Center
-removing the battery to insure that it's shutdowned
-trying another pc with a deferent version of windows
don't know what to do else
I've now a useless dead phone
ok, so what do you get when you start flashing ? do you see the progressbar on the phone ? do you see a black screen ? please be more specific than "it doesn't work". detail each step you do and i will try to help.
Ok.. sorry for not being specific..
While trying the steps in my last post the screen of my Snap just showing a black screen written on it 'smart mobility' and at the down left of the screen there is a B G R D letters, beside each of them there are some kind of numbers (in orange color)
and it's showing this screen all the time, after restarting the device, while trying to flash... all the time nothing but the same screen appears, no progress bar, no tri-color screen no anything but the 'smart mobility' screen...
Thanks alot for tryin' to help
abdelaleem said:
Ok.. sorry for not being specific..
While trying the steps in my last post the screen of my Snap just showing a black screen written on it 'smart mobility' and at the down left of the screen there is a B G R D letters, beside each of them there are some kind of numbers (in orange color)
and it's showing this screen all the time, after restarting the device, while trying to flash... all the time nothing but the same screen appears, no progress bar, no tri-color screen no anything but the 'smart mobility' screen...
Thanks alot for tryin' to help
Click to expand...
Click to collapse
Ok :
1 - Remove the battery from your phone for a few seconds. Put the battery back in.
2 - While holding volume DOWN button, press the power button. The phone will enter "bootloader" mode and you will see a tricolor bootscreen.
do you see this screen ?
Yes... finally i see the tri color screen now...
what should i do after that??
and btw the pc realize the phone now do I have to try reflashing again??
Thanks alot raphaelc for helping me.. phone is working now perfectly after reflashing
Really appreciate your help..
no pb. i had really the same bad experience

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